Resolved Ruby Slots - what is "Manager Withdrawal approved"?

[arcenciel]

Good evening everyone,

I need your help, please. I am logged into my Ruby Slots Casino account. I see this message ''Oct. 10 Manager Withdrawal approved''

To anyone who got this message, what happened to your withdrawal request? Have you received your payout?

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[LadyJelena]

Hi @arcenciel, I'm sure somebody will share their opinion or heads up regarding your question soon

 

[arcenciel]

Good evening LadyJelena,

Thank you for responding to my message and for giving me hope that my question will be answered. To you LadyJelena or to the person who changed the thread title, thank you. A title straight to the point will help me to get more answers than a vague title.

 

[LadyJelena]

Please keep us updated about your withdrawal

 

[arcenciel]

I am waiting for a response from a Ruby Slots Casino representative if i will receive my payout.

 

[maxd]

As I understand it @TawniVirtualAce has been in contact with the player and the issue has been resolved.

 

[arcenciel]

TawniVirtualAce was nice to handle my complaint especially when i was at fault for opening more than one account at Ruby Slots Casino. I thought i opened just one account. I wish i could go back to make this right but unfortunately, i cannot. I apologize for breaking the rules.

 

[Izzy132]

used a 30 dollar free coupon on your app and won 130 dollars then I clicked withdraw it said in bold 130 dollars withdrawable amount but first I had to verify and deposit 10 dollars so I did then I hit withdraw it said manager withdraw accepted but it did not give me 130 dollars just 10 dollars even though it said my withdrawable amount was 130 if I did all the steps and deposit this is FALSE ADVERTISEMENT AND SOME WHAT A SCAM I get it if it said 130 non withdrawable or even if it said withdraw not accepted but it didn’t it made it seem like I won all this money just so they could get me to deposit money I am very mad I deposited 20 dollars that I really needed to verify when it was all a lie a trick even to get me to deposit I’d like to file a complaint asap!!! This is wrong you guys can’t lie on your website to get people to deposit it’s actually cruel getting people excited then posting in bold that they can withdraw there winnings and pull the rug even though you tell them the withdraw has been approved I’ve played on casino extreme with a 30 chip bonus and won money and withdrew my winnings except they didn’t lie on the withdraw page and said I could withdraw my win going then not let me have any a matter of fact I didn’t even have to deposit on that website for me to withdraw anything this is a FALSE ADVERTISING SCAM TO GET PEOPLE TO DEPOSIT YOU SHOULD BE ASHAMED OF YOURSELFS MAKING PEOPLE DEPOSIT MONEY THEY NEED ON A FALSE CLAIM THAT THEY CAN WITHDRAW WINNINGS IM FILING A COMPLAINT AND POSTING THIS EVERYWHERE I CAN SO PEOPLE CAN SEE WHATS REALLY GOING ON JUST DO GOOD BUSINESS WHEN PEOPLE ACTUALLY WIN INSTEAD OF TAKING EVERY DIME THEY HAVE AND WHEN THEY FINALLY WIN TAKING THERE WINNINGS until THIS IS RESOLVED I WILL BE POSTING THIS NON STOP TO GET THE WORD OUT ITS SAD THESE APPS CLAIM TO LET YOU WITHDRAWz YOU “lucky winnings” BUT LIE TO GET YOU TO DEPOSIT MORE MONEY THEY STEAL DEFINITELY NOT PUTTING ANOTHER DIME INTO THIS APP TILL THIS GETS RESOLVED!!!

 

[mulven]

please write properly with paragraphs

Whilst Virtual Casino Group don't have a good reputation, no deposit bonuses (NDB) often come with many rules, limiting their value.

This site has terms that state:

• bonus funds are sticky (non-cashable, non redeemable)
• max cashout for "free chips" under $50 is $50.
• a bunch of stuff about only allowing LTC for withdrawing NDB, small deposit required, not sure if still enforced.

So you have $30 non-cashable, $100 cashable and a limit of $50 on that cashable.

I'm not sure why you were only were limited to $10, perhaps the terms of your voucher differed from the generic one slightly, it sounds like you didn't wager your deposit AT ALL which would go against the term of requiring deposits be wagered once before a withdrawal is allowed. I'm not sure if that caused them to void the winnings and return your deposit or some other entanglement with certain terms but it probably didn't help.

If you continue to post frequently about the exact same thing in such a incoherent manner you'll probably get a warning for spam.

Additionally if $20 is a large amount of money that you can't afford to throw away then you probably shouldn't be gambling. If you are the type that only plays NDB as a way to make a little bit of money with no risk then you should be aware of the various restrictions these kinds of bonuses have.

As you mention, other sites can be less restrictive or crappy with their terms. Anden Online (CasinoExtreme) is viewed more favourably by Casinomeister (Neutral Zone rather than Not Recommended that Ruby slots holds) and they are indeed better when it comes to their terms and conditions. CasinoExtreme appears to have a 5x max cashout on NDB rather than 1x/$50 and they do also require a verification deposit if you've never deposited before.

So you were only ever entitled to $50 but didn't get it. A managers withdrawal indicates a portion of balance was removed for not being eligible, $50 should have been eligible, $60 after wagering your $10 once. Not sure where $20 comes from.

There is someone on the forum who lost 1154x more than you ($150k) and is handling the process of trying to get that back with a lot more grace and decorum than you have.