Hello all, sorry for my delay it has been a crazy Christmas and New Year, but nothing is an excuse for not posting before now. My apologies.
First, and most important: I am happy to report that I received my winnings, in full from Ruby Fortune.
I sent them an email with my certified documents as requested & furthermore demanded, again, full payment of my circa 5k GBP balance. I was paid the 6x deposit, as aforementioned in this thread, whilst being "reinformed" why this was the case. Several more back and forth emails continued, with the (again) aforementioned stonewalling.
I got another response, and was just going to ignore it, but thought one last time, why not? Well tickle my bum and call my Roy Rodgers, I got a response that agreed the term was added after I had joined, deposited, played and attempted to be withdrawn, and it would be investigated. A short term later it was accepted and I was paid in full.
I am just kindof shocked and have no clue what the 180 was caused by.. and TBH I still don't know what to think about it all. Whether it was Max/PAB, this thread, and/or getting lucky getting the right person to read my email (or a combo of the aforementioned), but nonetheless, my winnings have been paid and I am a very happy camper. Or maybe that's relieved, whatever.
One thing that is FACT, and that is I would not be 4k GBP+ richer right now if it wasn't for CM, and in particular forum member Maphesto, who discovered the fact they changed their Ts and Cs and enforced them on me after I signed up etc., so THANK YOU, and as promised, I will send you a nice bottle of something to drink (whenever you reply to my email with your address/choice of tipple
)
Casinomeister is a MUST for anyone who wagers regularly online. Just an FYI, the monies CM helped me to restore, paid my rent for the year, you guys make a difference to peoples lives.
Best regards,
slottymcslot