felicie
Dormant account
- Joined
- Jan 21, 2009
- Location
- somewhere else
The problem was that this "noise" was not enough to counter the PR from the operator, and many players still got caught out.
I DID notice their dumping into the Rogue pit, and that was enough for me to strike them from my list of potential places to play. There didn't seem to be a continuing problem attracting continual new threads of complaint UNTIL it was too late, and they were effectively already bust.
I remember TUSK earlier, there WERE indications of problems when eCogra pulled their seals, but firstly eCogra could say nothing more in the way of clarification, and a TUSK rep came to the forum to assure players it was merely an "administrative issue", which would NOT affect players at all.
Even I was fooled, since after a week of caution, I could see nothing going wrong, and on my first withdrawals after they folded, I was paid promptly as normal using their "instant Neteller payment" option. They folded mere HOURS after my last payment, and I discovered this because MGS had disabled the cashier, and NOT because anybody from TUSK could be arsed to inform players.
Since then, we have to take even the slightest sign of things going wrong as a warning that a casino might be going bust, and Rival was spitting out PLENTY of such signs, and had been for months. Despite this, those that questioned whether Rival were OK were told they didn't really know what they were talking about, and operators assured players that funding was not an issue, it was just a run of "technical problems" that created this impression.
It seems there WAS a funding issue all along, now admitted to by the CEO of Rival, and this has lead to many operators pulling the plug, leaving Rival to underwrite the debts owed, which Rival said they will honour.
We still have to be sure that Rival are ABLE to honour all this bad debt, as this promise will be worth little if Rival themselves are forced under by the weight of debt from the failed White Labels.
Better protection for player deposits is something this industry needs to put in place, so that even if there are signs that a particular operator has funding issues, players can continue to deposit and play in the full knowledge that their balances are insured against operator failure. This could make the difference between an operator going under because players have been scared off, and managing to turn things around with help, and the continued support of their regular players.
I certainly would have thought twice about playing at absolute slots had I known they were going to disappear 2 weeks later? or change their name or whatever they did. There was a "Nathan' there also.