Tips Dont take a bonus (especially with gammix LTD casino. A players advice.

[JohnSnow]

I had some good and bad runs on gammix LTD casino's in general after a good experience with @RiggedAffiliates rigged casino.

bluvegas is also a sistercasino. Lets be clear (this is my faulth) however the casino shows no mercy with these terms which I for one thought was only for the welcome offer.

Long story short. Deposit 24 euro (lowest deposit on bluvegas so far) all others are way more above 50 to 100+ deposits and all losses.

Today I got an email about exclusive offer just for me. A 50% reload up to 200. Deposited 23 euro and got 11.50 euro bonus. After I cleared wagering I was left with about 100 euro real balance and decided to continue and this Happened.

Only to be told that deposits below 50 euro have a max cap of 10x deposit cashout. Won 1600 euro and made a withdrawal of 1600 but I can already see the email coming... we are sorry but.. well basically I am fucked.

No matter what. I think it's better to stay with trusted casinos without such terms. This again is my own fault and they are in their right to confiscate the winnings how morally incorrect or bad that may be. I agreed to them. It does feel bad because after the wagering was completed I was left with little money and hit two big bonuses when u decided to go "fuck it mode" and bet 2 euro a spin after some small winnings.

I consider myself as a veteran however I even make these mistakes. It's really really hard to come to terms with the loss. Especially since I have made a lot of losing deposits way above 50 euro and almost lost all of them. Won 1800 on rigged only and got paid within 2 days.

This term of 10x deposit max beneath deposits of 50 and 5k for all above makes it really sad. Be warned. Friendly advice.

I learned one thing. From now on bigger deposits on trusted branded and less smaller deposits so you can just give a big middle finger to all these terms whenever you win big. Considering my deposits and 0 withdrawals so far I would at least assume someone to check my gameplay of deposits and so on and maybe make an exception if possible. It's a flat-out no these are the rules from the live chat. And honestly how terrible and morally unacceptable I agreed to their terms. I have nothing to stand on except a good will gesture from bluvegas.

 

[JohnSnow]

I still do have a little hope that they will pay. I can only blame myself. While playing I constantly had the bonus page to the right open this term is at the end of the bonus terms. I just used the bonus tab to search for forbidden games to play with bonus.
I thought I was clear but ohh well. Deposit 23 euro win 1600 and get 230 max. What do casino's actually do with the rest of the amount? When I cleared wagering my balance was beneath 100 euro.

I was just told that my withdrawal of 1600 euro should be with me within 48 hours. Nothing on the max cap when I asked about it. Just that my query has been escalated to the financial department. Crossing my fingers here.

The sad thing is. I made two deposits on two gammixx ltd sites the same time. One 75 euro deposit on rigged casino which I lost and one 23 euro deposit on bluvegas casino where I won 1600 but probably will cry when I hear back from the financial department. If it was the other way around there would be no problems. Well fuck me lol.

 

[toms596]

You should be in the clear as you completed wagering. I'd argue once you completed the terms of wagering you should be free from any terms as your balance was below the cap before the big win.

 

[JohnSnow]

Hello,

We are pleased to inform you that your recent withdrawal request of 1,600.00 EUR has now been approved.

Depending on your payment method it should be with you within 3-7 days.

Sincerely,
Payments Cashier


Oh my.

@toms596

That is true and seems like they agreed on this. ??
When clearing wagering my balance was below 100 euro. Also I was told on live chat that that would be it. 10x my deposit no exceptions. However Bluvegas casino already processed the winnings in full. I am really glad.

Past two weeks around 1200 euro in deposits. And I win 1600 euro with a 23 euro deposit. Well that's life. What to do with the title of this tread considering the outcome? @Casinomeister

Bluvegas casino/gammix LTD did pay in full. Not received it but obviously processed while I was told by live chat that there is nothing they could do and 10x my deposit would be the max. I would say they deserve some props here. I'll bonus ban myself for a while lol. Just deposit a bit more and play without stress.

Edit obviously I retract this statement. After saying it was processed and confirmed several times they still send me this message after.

 

[JohnSnow]

Hello,



Please be informed that your previous withdrawal was approved by mistake, you see, the maximum amount to withdraw when playing with a match bonus is x 10 the value of your deposit! The money was not sent and your balance have been adjusted to 230.00 EUR, that will be the correct amount to withdraw!



We apologize for the mistake! Sincerely!



If you have any other questions, concerns or comments, please do not hesitate to contact our customer service team.

 

[JohnSnow]

Fuck this shit.

I asked if they would manually transfer the remaining winnings of 230 to my bank. Doesn't make sense to put it back to my balance.

That means they want me to play with it. Don't get it. That is the same as when I cleared my wagering and my balance was under a 100 euro when I got the big wins.

I have now requested to close all my accounts within the group of gammix ltd. Didn't log in to withdraw 230 since my account is locked for 1 day. You know what they can even keep that 230 I don't care anymore. All accounts closed within the group. They are just tyrants. You can't say that a payment has been processed and approved and confirm it several times after I already had the conversation with them about the 10x max casbout. Yet they can pull back the withdrawal and put it back into my balance to play. Does it make sense? Rogue and tyrant behaviour imo. I'm done.

 

[dunover]

Gammix - a well known scam group, 1668/JAZ aplenty.

 

[JohnSnow]

Gammix - a well known scam group, 1668/JAZ aplenty.

It's MGA. All my accounts with them are closed now. However because of responsible gambling lol. Whatever man

 

[dunover]

It's MGA

It may be now but remember Gammix shithole casinos such as Viggoslots, Sugar Casino, Pelican casino also linked to Danguad Ltd. ???

You do not have permission to view link Log in or register now.

Historical scammers, obviously made enough from their Curacao fraud to 'legitimize' via the MGA, which sadly doesn't have the desire to check out where the funds have come from like the UKGC does.

You do not have permission to view link Log in or register now.

I would AVOID any site with the name GAMMIX involved.

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You do not have permission to view link Log in or register now.

 

[JohnSnow]

It may be now but remember Gammix shithole casinos such as Viggoslots, Sugar Casino, Pelican casino also linked to Danguad Ltd. ???

You do not have permission to view link Log in or register now.

Historical scammers, obviously made enough from their Curacao fraud to 'legitimize' via the MGA, which sadly doesn't have the desire to check out where the funds have come from like the UKGC does.

You do not have permission to view link Log in or register now.

I would AVOID any site with the name GAMMIX involved.

You do not have permission to view link Log in or register now.

You do not have permission to view link Log in or register now.

I'm just gonna stick with the likes of LVBET and I won't use bonuses again. This was the last drop from me. Fuck all these term. They could as well have a licence from a made up country I don't take the MGA seriously anymore however I will report this to the KSA when I have the time. Since they have their own licence they don't kid around. Ik glad to pay a few k for this outfit to get a fine. Saying that it is processed only after hours reclaiming that statement. Human error they said. Well if i make a human error I have nothing. If they make a human error they get everything lol. All my accounts are now closed and live chat made it clear. It will not be reviewed, final decision. Lmao. Human error....

 

[Speedy38]

I don’t get it play dat different casinos from Gammix never had any problems with them! But I never take any bonus on my deposits.

 

[JohnSnow]

I don’t get it play dat different casinos from Gammix never had any problems with them! But I never take any bonus on my deposits.

Well I do. I take bonuses that's why I am a stupid fuck. Anyway my accounts are closed they already confiscated 1370 euro and the remaining 230 euro is under review to be processed manually. Lmao

 

[JohnSnow]

I don’t get it play dat different casinos from Gammix never had any problems with them! But I never take any bonus on my deposits.

Saturday 15: 56
Hello,

We are pleased to inform you that your recent withdrawal request of 1,600.00 EUR has now been approved.

Depending on your payment method it should be with you within 3-7 days.

Sincerely,
Payments Cashier

From bluvegascasino

And then again at 17:01

Hello,



Please be informed that your previous withdrawal was approved by mistake, you see, the maximum amount to withdraw when playing with a match bonus is x 10 the value of your deposit! The money was not sent and your balance have been adjusted to 230.00 EUR, that will be the correct amount to withdraw!



We apologize for the mistake! Sincerely!



If you have any other questions, concerns or comments, please do not hesitate to contact our customer service team.

Sincerely,
Payments Cashier


And I actually had a talk with them about the cap on deposit before they decided to process the 1600 euro.

As you can see processed means shit.

Gammix limited is the worst and bluvegas casino showed its true colors. The whole point is that they said it was a human error. But we humans who play are not humans. We can't make errors? Only the tyrants can lol.

@maxd

I suppose it's too late for a PAB with all of this out in the open?

Not only did they confiscate my winnings now. They also keep the 230 euro and when I asked them to close my accounts because of their behaviour I get this.

Hi,
We are contacting you from our Player Protection Team due to your recent contact with our Customer Support Team
Some concerns were raised regarding your player account. Please note that we regularly monitor our players, including gaming activities, payments, and communication.
Please be advised that we have permanently excluded you from our services which feature applies cross-brand. Therefore you will not be able to access any other accounts on other brands/sites owned and operated by Gammix Ltd.
Please also refrain from attempting to open any other accounts as this may result in forfeiture of any funds deposited or gambled.
If you feel you may need assistance with your gambling, we would like to recommend you to visit the following pages and seek advice from these independent organizations:

You do not have permission to view link Log in or register now.

You do not have permission to view link Log in or register now.

You do not have permission to view link Log in or register now.

There are also various self-assessment tests available that can help you to have a better understanding of your gaming habits. By taking a self-assessment test you can also receive tips on how you can control your gaming in a better way. You can take the test by clicking here:

You do not have permission to view link Log in or register now.

We would also recommend that you contact any other casinos you may have registered with so they may also permanently self-exclude you and ensure you do not gamble with them as well.
We would like to take this opportunity to wish you the best in your future endeavors, and please do not hesitate to contact us if you have any further inquiries.
Best regards,
Player Protection Team.
Bluvegas Casino

So... when you win you are a problem gambler. I asked for my accounts to be closed because of their rogue behaviour and I get this lmao

 

[orion]

if I was you, I'd ask an immediate refund of all the deposits done, since it is pretty evident you were depositing by human error.

 

[Speedy38]

I get you’re point after reading you’re latest post I also closed my account with them. Stealing money from a player is a big no to me!

 

[JohnSnow]

if I was you, I'd ask an immediate refund of all the deposits done, since it is pretty evident you were depositing by human error.

I also made an 80 euro deposit no bonus on sugarcasino sister site and also part of gammix ltd. Deposit never arrived but it was deducted from my bank. Till this day 9 days later my deposit is still missing and heard nothing back from the department. Now all my accounts are closed including sugarcasino because of all this crap so I can't get my funds.

Well if I ask for all my deposits back across the group they have to pay way more than the 1600 euro bluvegas casino confiscated lol.

 

[JohnSnow]

As I said before they have now blocked me (permanently) across the board while I have real funds with some casino's within their network. You can always reopen a normal closed account and I clearly gave the reason why I wanted my accounts to be closed. They accused me of problem gambler while I won and made a withdrawal. This is wrong bluvegas casino and you know it.


I gave them a counterproposal. Reopen my account and I make a deposit greater than 51 euro with wagering however with the confiscated 1370 euro balance. If they can make human errors and hide behind it I can make a human error too regarding the lower deposit than 51 euro to unlock max cap of 5k withdrawal. Shitty rules anyway but still its 1370 euro they confiscated out of 1600 euro. I just got confirmation on chat that they did send me the 230 euro max win lol.

 

[goatwack]

Another sorry tale of why bonuses are nothing but an entrapment tool as opposed to a genuine player- friendly implementation. Especially how *most* everyday Joes would make smaller deposits and be grateful for any extra credits to aid their chances.

By the same token, we've all fallen foul of some smallprint or other and have had winnings butchered, either through vague wording, or print so small you need hawk eyes to make it out. There's a story where I splurged £1500 away based on that, won't bore you with the details, even if I've mentioned it about 17 times on the forum

Wishing for a long- used brand to recompense you based on a technicality, or hoping against hope that they'll wallow in shame for being so stringent is also a lost cause to be fair, and this group sounds dodgy enough as it is.

The real kicker for me has to the 'We've processed your withdrawal in error, whoopsie!' message though, that one really takes the cake. They should pay you based on that alone!

 

[9HOURSAWAY]

personally I rarely take bonuses anymore, I can then relax and play without having to think about if I'm breaking any terms or not.

 

[JohnSnow]

Another sorry tale of why bonuses are nothing but an entrapment tool as opposed to a genuine player- friendly implementation. Especially how *most* everyday Joes would make smaller deposits and be grateful for any extra credits to aid their chances.

By the same token, we've all fallen foul of some smallprint or other and have had winnings butchered, either through vague wording, or print so small you need hawk eyes to make it out. There's a story where I splurged £1500 away based on that, won't bore you with the details, even if I've mentioned it about 17 times on the forum

Wishing for a long- used brand to recompense you based on a technicality, or hoping against hope that they'll wallow in shame for being so stringent is also a lost cause to be fair, and this group sounds dodgy enough as it is.

The real kicker for me has to the 'We've processed your withdrawal in error, whoopsie!' message though, that one really takes the cake. They should pay you based on that alone!

I have proof that they have confirmed the withdrawal to be processed on several occasions. Blurred out my name in this screenshot. I asked this after I got confirmation that my withdrawal of 1600 was approved. So yes they are not really being fair in this case. However I hope the KSA will fine them. I also can't access any other account where i have funds permanently because of bluvegas decision to ban me across the board permanently after I explicitly asked them to close my accounts only based on their own rogue "behavior".

However a player wins and he is considered a problem gambler when he raises some concerns and gets the most part of the winnings confiscated after it was confirmed by themselves several times that the payment of 1600 euro was "processed" and approved. However they are always entitled to make an human error. In this case to lie about a withdrawal being processed is a human error.

 

[goatwack]

The bastards even used an exclamation mark to raise hope

 

[JohnSnow]

Yeah mate. Meanwhile I made a 100 euro deposit on lvbet no bonus withdrawn 315 euro. 58 euro no bonus energycasino withdrawn 200 euro. Only casinos I will take bonuses rarely are the likes of LVBET (for me they are good I understand that for UK players it's a different story) and 3dice. 3Dice has to be the best no hassle casino. No bullshit. No shitty terms they just don't offer the games from the providers I like to play. However they have unique games which are fun an can pay good but also drain your balance fast.

Gammix limited may have an MGA licence for now but I hope that it will be revoked one day. In my opinion it's clear that bluvegas casino flat-out lied about my withdrawal being processed on different occasions. That's just criminal if you ask me.

 

[JohnSnow]

I don't know how such outfits can have any European license.

They closed my accounts so I can't do anything to check. But it should be simple to check no? First several times the confirmation that 1600 euro is processed. Then it was a mistake and 230 was put back into my account, closed my accounts over the whole group permanently and now can't even provide proof of the so called 230 euro that was manually transfered to me. And I can't verify anything. I don't know what they want from me. Sick of this crap.

 

[goatwack]

These are just classic rogue manoeuvres though aren't they? That's the whole point - they'll generally be quite 'good' when it comes to most payments, but then pull out their hand to which one ends up talking to.

It'll just veer from the sublime to the ridiculous until you give up the pursuit, sorry to say.

 

[JohnSnow]

Well the EADR proved in my favor according to the complaint on sugarcasino. Gammix Limited only responded finally after I got the message from the EADR.

I decided as I told @maxd also to file a complaint on the confiscation of my winnings on bluvegas. I don't expect anything out of it since it's an appointed ADR with a contract with bluvegas. In the case of sugarcasino they were just holding my money illegaly.

In the case of bluvegas they accused me of problem gambler after first confirming my withdrawal of 1600 on several occasions only to later retract that. Based on that alone I would like my confiscated winnings of 1370 euro back. Especially since I spoke with live chat and emailed bluvegas about the max cap BEFORE and my withdrawal of 1600 euro was still processed (well apparently not lol).

Rules are rules but lying about a withdrawal being processed is not a human error. Especially when i send an email before and had a live chat conversation several times confirming this. Only to retract it hours later. Greedy bastard Especially when you know how much I have deposited across gammix ltd group casino's. What I can't accept are lies and fraudulent behavior. Also 0 sympathy was show towards my case after they confiscated 1600. Before it was all good and well and even got confirmed that the money was on the way lol.