Just saw this now, sorry.
I'm not going to defend my comments that detailed. There are bonus terms set out, if you decide to take the bonus you need to obey by the rules as set out. If you can't don't moan after... if the rules are to complicated to understand? Don't play there.
Sorry but when it comes to bonus issues I have not much of empathy to the problem created or occured. Especially on the welcome bonuses. There are so many games you could abuse being a "joiner" of a new casino - where the management of the casinos have no clue how those games can be exploited in various ways.
Just follow the rules of the bonus terms and all is fine. Unless you don't want to? Skip the bonus in that event and there are no problems.
Kr. Jan
The topic of the conversation was players mistakenly clicking an oversized bet. You say you don't have much empathy here - perhaps you should. Everyone makes mistakes.
Let's be completely honest here, the main reason the software isn't designed to prevent oversized bets from being played with a bonus or blocked games from being played is because it doesn't hurt the casinos, only the players. For many honest casinos it simply isn't a priority. For dishonest casinos it's an excuse to take money. If the situation were reversed and casinos were losing money, it would be fixed within a week. Instead, how many years has it been? If casinos cared enough to request this feature from software providers, the problem wouldn't exist, especially for casinos that only use a single software provider. (I can empathize that the problem is slightly harder with multiple providers, but mainly because the industry as a whole doesn't really care to fix it. Only a rare few individual casinos.)
In other words, the problem only exists because casinos don't care enough to demand a solution from their software providers.
So please don't give us the "woe are we, there are bonus abusers behind every tree!" excuse. Yes, they exist. No, they aren't an excuse to treat players badly. Nor do these "bonus abusers" have such profound abilities to mysteriously exploit games that it overrides your ability to provide discretion. Yes, you probably have a right to take money for pretty much any bonus violation. I'm just saying that if you do so indiscriminately, you're not exactly standing on a moral high ground.
You state that there are many games "where the management of the casinos have no clue how those games can be exploited in various ways." This reinforces what I said before that casinos either don't care why or don't even understand why they have the rules they do, and so blindly enforce them. There are reasons behind each rule and they are usually pretty simple. If casinos understand why they have those rules, they could also understand when it makes sense to grant discretion or leniency, and when it does not. If they had any desire to do so.
Players don't have to take bonuses. Neither do casinos have to offer them. If casinos choose to offer bonuses and yet complain about players "abusing" them, certainly players also have a right to take bonuses and then complain when they feel the casino has treated them poorly. They may not have a right to getting paid if they violated a term, but they have a right to complain and warn others of their experience.
