Whine and Moan Raging Bull sending "blanket" VIP Offers to all players whom might not qualify

[silcnlayc]

You know we are here for transparency and ill repeat myself for about the 10th time in this thread, these max cashouts benefit nobody but the casino.

Not really understanding the issue you have with the bonus offers......just don't take one...tada! Simple, yes? Let those of us that do take them worry our little heads with them...

How many times have I read...no one holds a gun to your head to take the offer..if you don't like...move on...once again, is that a tada!!, yes???

 

[BMWSTACK]

Not really understanding the issue you have with the bonus offers......just don't take one...tada! Simple, yes? Let those of us that do take them worry our little heads with them...

How many times have I read...no one holds a gun to your head to take the offer..if you don't like...move on...once again, is that a tada!!, yes???

MAX CASHOUT on bonuses is the issue.

Yeah I take bonuses on RTG.

No I don't play the site nor will I with these terms.

I voice my opinion so that all information is considered. Lots of people view these threads and never read T&C's. CM is for information purposes and its very valid to point something as important as this out.

Also it allows others to voice their opinion. Reputable casinos make things better for the player. Who knows maybe the casino will listen. Wouldn't you like to see Max Cashout removed?

Quite honestly I feel bad for people that are going to deposit money to then have their win capped at such small amounts, especially with small percentage bonuses.

 

[winbig]

Not really understanding the issue you have with the bonus offers......just don't take one...tada! Simple, yes? Let those of us that do take them worry our little heads with them...

How many times have I read...no one holds a gun to your head to take the offer..if you don't like...move on...once again, is that a tada!!, yes???

But alas, we're straying from the subject, here....the original "bitch & moan" was the shoddy marketing practices of RB....

 

[SlotsLover]

Sorry KK, can never be reasonable terms with any max cashout. I just don't think many people realize what the max cashout does to RTP. No one would dare play a casino with RTP in the 80s or lower and that's the effect of the max cashout. When you take away the tails of the distribution, you significantly affect the RTP, especially in the case of slots where the tails can be so long. We've all seen 1000x or higher hits on occasion. On a $50 deposit with even as low as $2 per spin, let alone $5 per spin, it's way too easy to lose too much of a big spin to the max withdrawal. Furthermore, some days things just go right everywhere on every spin. Well, the max withdrawal ruins that as well. Imagine even a 25x max cashout, let alone a 10x max cashout, that's $1250 or $500. At the end of the year, eliminate your biggest wins from the sheet and you will see just how much (more) you are stuck.

KK: you used to keep a slots blog with your results. If you still have it, please go back and truncate your wins at 10x or even 20x and see what that does to your yearly results.

I'd play any playthrough before a max withdrawal any day.

I think that if you compare Raging Bull to most other RTG casinos (certainly the ones I list on my sites at least), that you will find their bonus terms are actually among the very best out there at the moment.
They have big % bonuses with WR of only (D+B)x30 and Cashable.
That puts their bonuses 4th best from the 22 I list on my RTG page = better than all of Club World, JC & Sloto'Cashs' casinos.

Also a lot of players believe that a change of casino will bring a change of luck if they've had a rough run elsewhere.

KK

 

[dunover]

Raging Bull? More like Raving Bullshit. The system is clearly not player-friendly, but then again we've enough info in this thread now, as Sinclayc said, not to take the bonus if you are happy with everything else aside.

 

[JasonFTA]

I hope its nothing serious and every thinks ok,

With the withdraw I will hold on, Its only been a few days and that was weekend, Also I would not know what to say

Hi spintee,

I have just confirmed with my withdrawals guys and your withdrawal is still pending. Have you furnished us with the request docs?

Looking forward to hearing back from you!

Best Regards
Jason

 

[spintee]

Hi spintee,

I have just confirmed with my withdrawals guys and your withdrawal is still pending. Have you furnished us with the request docs?

Looking forward to hearing back from you!

Best Regards
Jason

I have not been asked or I canot see anywhere on site, Unsure if did this but if you let me no where to send I will do,

Thank you

 

[JasonFTA]

Hoping for a more detailed response, as nobody here was disputing the maximum cashout amount, but you're contradicting yourself. First you state that the max cashout will be 1x the free chip amount, then next sentence you say the max cashout for free chips under $100 will stand at $100?

Hope your wife recovers quickly

Hi winbig,

Back in the office and it seems like I have walked into a "pooh" storm here at Casinomeister ...lol.... Sorry for not giving a details explanation, I was responding from my phone whilst waiting for my wife to recover in the recovery ward.

Let's break this down:

For free money coupons, and unless otherwise stated, max cashouts will be no more than 1X the bonus amount. - In the event of a bonus being $200, the max cashout will be 1 x the bonus amount = $200.

For free money coupons below a value of $100, the max cashout will stand at $100 - As the terms stats, if the bonus is below $100 i.e, $15, the max out will be $100 ($100 in the minimum withdrawal about at the casino).

Having said this and the whole reason for this thread, all these terms and conditions pertaining to max cashouts etc will now be overwritten by the VIP program which we launched.

Now that I am back in the office, I will get my team to update the t's ad c's accordingly.

Let me know if you need more info on this.

Regards
Jason

 

[JasonFTA]

I have not been asked or I canot see anywhere on site, Unsure if did this but if you let me no where to send I will do,

Thank you

Hi spintee,

That's very strange!! Don't worry about those docs for now, let me arrange for your withdrawal to be processed asap!

I will let you know once it's been allocated and processed.

Regards
Jason

 

[spintee]

Hi spintee,

That's very strange!! Don't worry about those docs for now, let me arrange for your withdrawal to be processed asap!

I will let you know once it's been allocated and processed.

Regards
Jason

Great, If I was asked by the site when first joined that I may have, If you ask me threw email than most likely would have not, As remember I could not see the emails so you had to changed it for me,

If you let me no where to send I do it straight away, As I will play the site when get pissed of with the normal MG & netent


Cheers

 

[spintee]

Funds received, Also got the email about docs I will sort that out now

There was a different casino mentioned in the email ?

Thank You

 

[dunover]

Funds received, Also got the email about docs I will sort that out now

There was a different casino mentioned in the email ?

Thank You

Spintee, let me pick your brains here.

As you are UK like myself, what method do you deposit with and how did you receive the w/d?

I see you can play with visa debit but cannot w/d to
it. So how if using a card would you withdraw and how much would it cost?

Cheers.

 

[JasonFTA]

Hi guys,

Geez, it truly saddens me to see how a lot of you guys have just made up your minds about the casino before even giving us a fair chance. As I have mentioned before, we have launched a VIP program that rewards loyal players with all the nice perks i.e increased to NO max cashouts, quicker withdrawal times etc. We are also cleaning up te retention offers and will have standard daily offers ranging from 25% with no max cashouts to 150% match offers with max cashouts.

BMWSTACK, I have asked you on one of the other forums to get back to me with your suggestions, however, my request conveniently fell on deaf ears. You are correct about voicing your concerns, but making the statement like "why do players even like playing here?" is not fair and I feel should not be allowed. If you feel so strongly about our terms, open a casino with your suggested bonus terms and conditions and then let us review your thoughts!!

I would like to thank they guys for their positive feedback and suggestions, it's great knowing that there are people out there who still believe in given us a fair chance.

Best Regards
Jason

 

[JasonFTA]

Funds received, Also got the email about docs I will sort that out now

There was a different casino mentioned in the email ?

Thank You

Hi spintee,

Great news (receiving the funds) as for the mail. Please pm me the mailer. Today is the day that I am going to crack some skulls!!

Thanking you in advance!!

Regards
Jason

 

[spintee]

Spintee, let me pick your brains here.

As you are UK like myself, what method do you deposit with and how did you receive the w/d?

I see you can play with visa debit but cannot w/d to
it. So how if using a card would you withdraw and how much would it cost?

Cheers.

I normally use card, But had some funds in my skrill from tropica, As I lost my card and had to get funds put to skrill,

So had a spin on RG using skrill, The funds had gone back to there, The withdraw is free to ewallet but do charge 50 bigones for wire,

Infact I lie there, After looking I actually uploaded funds to play there, Reason being as had a few quid left over in the account so topped up,

 

[rena35]

I for one thank you for your efforts Jason. I hardly ever see a casino rep that accepts USA be so involved with players and work to address their concerns . That is one reason your casino is the best RTG IMO. You listen to your players . As far as the free spins , maybe increasing max cash out for depositor's and keeping it at 1x for non depositor's can be considered . Have a great day and nice to see you back .

 

[JasonFTA]

Hi Rena35,

Thanks my dear.

I appreciate your support and loyalty!

Regards
Jason

 

[dunover]

I normally use card, But had some funds in my skrill from tropica, As I lost my card and had to get funds put to skrill,

So had a spin on RG using skrill, The funds had gone back to there, The withdraw is free to ewallet but do charge 50 bigones for wire,

Infact I lie there, After looking I actually uploaded funds to play there, Reason being as had a few quid left over in the account so topped up,

That effectively rules me out then, as cannot w/d back to card, get shafted 50 bucks for a slow bank wire. Shame. I woulda tried them.

 

[spintee]

That effectively rules me out then, as cannot w/d back to card, get shafted 50 bucks for a slow bank wire. Shame. I woulda tried them.

Do you only use card than? I do 99.9% of the time

Even the the exchange rates are better than ewallets, a Euro 20 cost me £14.40 with fees from bank, Would of cost a lot more with ewallets about 30p I was charged

 

[JasonFTA]

That effectively rules me out then, as cannot w/d back to card, get shafted 50 bucks for a slow bank wire. Shame. I woulda tried them.

Hi dunover, we do refund withdrawals back to c/card however only to visa.

I look forward to hearing back from you!

Best Regards
Jason

 

[BMWSTACK]

Raging Bull? More like Raving Bullshit. The system is clearly not player-friendly, but then again we've enough info in this thread now, as Sinclayc said, not to take the bonus if you are happy with everything else aside.

Now that sums it up right there.

Hi guys,

Geez, it truly saddens me to see how a lot of you guys have just made up your minds about the casino before even giving us a fair chance. As I have mentioned before, we have launched a VIP program that rewards loyal players with all the nice perks i.e increased to NO max cashouts, quicker withdrawal times etc. We are also cleaning up te retention offers and will have standard daily offers ranging from 25% with no max cashouts to 150% match offers with max cashouts.

BMWSTACK, I have asked you on one of the other forums to get back to me with your suggestions, however, my request conveniently fell on deaf ears. You are correct about voicing your concerns, but making the statement like "why do players even like playing here?" is not fair and I feel should not be allowed. If you feel so strongly about our terms, open a casino with your suggested bonus terms and conditions and then let us review your thoughts!!

I would like to thank they guys for their positive feedback and suggestions, it's great knowing that there are people out there who still believe in given us a fair chance.

Best Regards
Jason

I Personally cant give you a fair chance with terms that benefit the casino.

A VIP program so that you don't have max cashout? No max cashout should be given ALL depositing player. Up to 150% should not have a max cashout. Because the welcome bonuse is a 1 time deal you really shouldn't have a max cashout,(if you beat WR you should get all money) but if there was a max cashout it should be more than $4500.

You did not ask for my suggestion at the other forum this is what you said: We are in the process of reworking our terms and conditions and will be including a VIP program soon, This should iron out these terms i.e increased weekly withdrawal limits, Increased max cashouts, reduced wager etc. This was July 3rd.

My statement is unfair. You know what's even more unfair? Taking players wins off of deposit because of Max Cashouts. "Go Make my own casino with my terms." That comment is just out there.

This site, CM, is leaps and bounds above any other forum. Other forums condone and promote rogue casinos. This is the only site that is down to earth and deals with reality. With that being said, I am very surprised that other experienced players are not complaining about the max cashout. Maybe most are beat down by RTG and don't ever expect to get to max cashout?

Quite honestly, I would like to see people spend their money at the honest casinos that don't put caps on wins and pay. Casinos like Clubworld Group, Jackpot Capital, 3dice.


Jason, heres the advice you asked for..
1) Don't put Max Cashouts on matches below 150%
2) Pay quickly
3) Be fair

You do those things then maybe you can compete for one of the best RTG's. I would even support your casino if they did all the right things.

There's the secret to a successful casino.

 

[JasonFTA]

Hi BMWSTACK,

Thanks for the response. Just on the "other forum" post. I sent two messages, one in the main thread the other was a PM. Where I asked if we could start over and suggested that you let me know what terms you would like to see in a bonus. Thus, I was shocked to see you open this can or worms here on CM.

Believe me, I am not here to create enemies and I am all for fairness and transparency. I would love to sit here and tell you that we are going to do away with the max cashout rule across the entire database of active players, but currently that is not possible. We want to build a relationship based on loyalty and trust with ALL our players, but I can't say the same for a large % of players out there, who are just looking for ways to "screw" the casino over.

You mention some of the big boys and they are all great casino's, but they have other limitations on bonuses i.e bonuses are sticky there is max limitation etc. These are limitations that we don't have. I am happy to implement sticky bonuses as well as limiting a player max bet, but I am sure this will open yet another can of worms.

I guess the answer is, we will never be able to make everyone happy. As much as we try, there will always be someone who will find the t's and c's as predatory or in favor of the casino.

BMWSTACK, my apologies for being cocky and advising you to open a casino. I guess I am just frustrated as no matter what I try or do, I just keep stumbling over all kinds of hurdles.

I hope that you along with the other members here on CM don't think I am a prick and hope that ONE day we can meet each other halfway and come to an agreement.

Have a great morning/afternoon/evening ladies and gents, I am calling it a day!

Best Regards
Jason

 

[silcnlayc]

Glad you mentioned the following bonuses.....I also play at some of our accredited RTG casinos that have "sticky" bonuses and another that actually removes the bonus amount at withdrawal.....interesting isn't it, yet max cashout seems to be make a casino unappealing...really?

As to anothers' "poke" to remind us this was about spam mail....why the need to get so riled up over it?? I get spammed by so many sites daily and I am sure others do too....does it really matter that a casino "forgets" to remove you from their database or spams blank emails by accident. If life were only that easy and such a simple and only thing to worry about...accept the casino spam as you do all other spam that you get...do you blast the other sites that send you unsolicited emails every day , sometimes 5 times a day..............??????. ................Seriously........???????


.

 

[winbig]

Glad you mentioned the following bonuses.....I also play at some of our accredited RTG casinos that have "sticky" bonuses and another that actually removes the bonus amount at withdrawal.....interesting isn't it, yet max cashout seems to be make a casino unappealing...really?

As to anothers' "poke" to remind us this was about spam mail....why the need to get so riled up over it?? I get spammed by so many sites daily and I am sure others do too....does it really matter that a casino "forgets" to remove you from their database or spams blank emails by accident. If life were only that easy and such a simple and only thing to worry about...accept the casino spam as you do all other spam that you get...do you blast the other sites that send you unsolicited emails every day , sometimes 5 times a day..............??????. ................Seriously........???????


.

Personally, I didn't get riled up over it......I just thought it was in bad taste that they, or any other casino for that matter, would send out offers that don't pertain to you, directly. It's just even worse that they sent it to their whole customer base and not just one person. I undestand mixups do happen, and in this case, after talking to the CM rep via PM, is exactly what happened - honest mistake and not intentional, come to find out.

 

[BMWSTACK]

Glad you mentioned the following bonuses.....I also play at some of our accredited RTG casinos that have "sticky" bonuses and another that actually removes the bonus amount at withdrawal.....interesting isn't it, yet max cashout seems to be make a casino unappealing...really?


.

Not sure your getting the significance of Max Cashout. Lot more significant than having a $30 or $50 or $70 bonus removed. I seriously hope you never have to experience a large win that ends up getting capped. I will stop trying to convince you that the Max Cashout is a bad thing. I just went through old posts and realized you do support less than reputable casinos ie. Silver Oaks, Virtual.