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Bitch and Moan Raging Bull sending "blanket" VIP Offers to all players whom might not qualify

Discussion in 'Casino Complaints - Non-Bonus Issues' started by winbig, Jul 17, 2015.

    Jul 17, 2015
  1. winbig

    winbig Keep winning this amount.

    Occupation:
    Bum
    Location:
    Pennsylvania
    This just really gets to me. So I get a "VIP Upgrade" email from Raging Bull that offers a free chip. Cool, right? It says it's available in the lobby. Well, it's not. I go to live chat, and to make a long story short, I'm told that it was sent to ALL Raging Bull players. :rolleyes:

    FWIW, I'm not pressuring anyone to honor this. Just wanted to let y'all know what they're doing. Maybe it was an honest mistake, maybe it's a ploy to get people to log in and deposit in hopes of getting the free chip; who knows.

    I wouldn't have minded as much if they had only sent 1 email, but they sent 3 separate ones. The free chip amount increased with each one, as the first email was the bottom level VIP plan, then the middle, and finally the top tier. :rolleyes:

    What's up? Maybe the rep can chime in, here?


    PS: If the CS live chat operator can't talk to a player right away, then don't connect...leave the player in queue. I'd rather wait in queue than to know the agent is connect but apparently busy helping someone else.


    PPS: Although I haven't deposited at Raging Bull, I have at their sister site, Grand Fortune.
     
  2. Jul 17, 2015
  3. xxshepxx

    xxshepxx Senior Member PABnononaccred MM

    Occupation:
    mechanic
    Location:
    United Kingdom
    Spam, I got 4 aswell, don't think they accept UK and I'm getting them
     
  4. Jul 17, 2015
  5. winbig

    winbig Keep winning this amount.

    Occupation:
    Bum
    Location:
    Pennsylvania
    Sorry, but this was not an honest mistake. This was done with the sole intention of getting players to log in and make a deposit. No chip would ever be offered by them, even though the e-mails said there was, and mentioned nothing about depositing a penny. I confirmed this via Live Chat.

    WOW. Was talking to "Lilly" via live chat discussing this, and she so rudely disconnected me. I wish that I would have set it up to email me the chat before this happened, as I was going to paste it here, but......wow. I was even in the middle of typing "I understand that you're just here to abide by and enforce the rules, but you have to look at it from a player's point of view."

    But anyways...

    forgive me if I'm missing something here, but where does it say anything about "Hey, work your up to VIP status, and you can achieve these perks!"

    Raging Bull sending "blanket" VIP Offers to all players whom might not qualify: raging_bull_wtf.jpg,Jul 17, 2015
     
  6. Jul 17, 2015
  7. horseplayer

    horseplayer Senior Member MM

    Occupation:
    NA
    Location:
    Charlotte, NC
    At least you could read yours. I got 3 emails and 2 of them were blank.
     
  8. Jul 17, 2015
  9. Harry_BKK

    Harry_BKK Senior Member CAG mm1

    Occupation:
    job is OK
    Location:
    Balcony
    Got 11 emails :mad: :mad:

    Deleted them straight away without even reading the contents. They ended up on my spam filter list now.
     
  10. Jul 17, 2015
  11. spintee

    spintee Meister Member webby mm2

    Occupation:
    gambler :)
    Location:
    Northants
    HeHeHe, I shot up the ranks pretty fast :)

    I used to get blank emails, I can say that after changing my email the other day than all seems to be ok now, No more blanks,

    Raging Bull sending "blanket" VIP Offers to all players whom might not qualify: email.JPG,Jul 17, 2015

    Raging Bull sending "blanket" VIP Offers to all players whom might not qualify: rb.JPG,Jul 17, 2015
     
  12. Jul 17, 2015
  13. rena35

    rena35 Senior Member

    Occupation:
    writing/poetry
    Location:
    cyber space
    I can't even log in:what:
     
    1 person likes this.
  14. Jul 18, 2015
  15. imteaz

    imteaz Full Member webmeister

    Occupation:
    Student
    Location:
    Canada
    Well i played there once and deposited so yeah i am also getting lots of emails, all i do just ignore and delete.
     
  16. Jul 18, 2015
  17. spintee

    spintee Meister Member webby mm2

    Occupation:
    gambler :)
    Location:
    Northants
    Update, I got $50 free from them offers, Managed to get balance to over 1k, Max withdraw $100 :( So once wager complete it dropped my balance to $100, Did not relies and had a few more presses, GUESS WHAT min withdraw is $100 so had to keep playing to see if get my balance up,

    Happy to say I did and made a withdraw for the 100, Will kepp you updated when/if I receive, I do not see why not as the reps active and made deposit before



    Raging Bull sending "blanket" VIP Offers to all players whom might not qualify: Screenshot 2015-07-17 22.08.00.jpg,Jul 18, 2015

    Raging Bull sending "blanket" VIP Offers to all players whom might not qualify: Screenshot 2015-07-17 22.16.40.jpg,Jul 18, 2015
     
    1 person likes this.
  18. Jul 18, 2015
  19. winbig

    winbig Keep winning this amount.

    Occupation:
    Bum
    Location:
    Pennsylvania
    Nice wins :)
     
    1 person likes this.
  20. Jul 18, 2015
  21. winbig

    winbig Keep winning this amount.

    Occupation:
    Bum
    Location:
    Pennsylvania
    NOT COOL AT ALL.

    What happened to "... any remaining balance over the maximum cashout will be taken from your account UPON WITHDRAWAL.... "

    :mad: This is a dirty, sneaky trick by RTG.
     
    3 people like this.
  22. Jul 18, 2015
  23. spintee

    spintee Meister Member webby mm2

    Occupation:
    gambler :)
    Location:
    Northants
    Your right, It was very sneaky indeed, They should have some kind of pop up in place to let you no, I wonder how many people this has happened to and not been able to get there balance back up?
     
  24. Jul 18, 2015
  25. size55

    size55 Non-Gambler

    Occupation:
    working
    Location:
    Deutschland
    I've also got these emails and as a apologize they offered me a 'Sorry-No-Deposit-Offer' which contains a 15 $ no deposit bonus with a fantastic max cashout of 15 $. I actually didnt even try to wager this crap :p
     
  26. Jul 18, 2015
  27. winbig

    winbig Keep winning this amount.

    Occupation:
    Bum
    Location:
    Pennsylvania
    LOL Are you serious??????? $15 isn't even CLOSE to the minimum required to cash out. And heaven forbid if you were to deposit money into your account with that $15 sitting there...

    PS: The rep has been alerted to this thread (as of yesterday,) so hopefully he'll be here Monday to chime in on this.
     
  28. Jul 18, 2015
  29. size55

    size55 Non-Gambler

    Occupation:
    working
    Location:
    Deutschland
    There you go :lolup:

    Raging Bull sending "blanket" VIP Offers to all players whom might not qualify: rabbo.jpg,Jul 18, 2015
     
  30. Jul 18, 2015
  31. RichyJ75

    RichyJ75 Silly Member PABnonaccred

    Occupation:
    Dogsbody and personal servant to my kids
    Location:
    United Kingdom

    So you get $15 to play with, have to get over £675 in wagers and then can only get £15 to withdraw which is probably below a withdraw limit?

    Sounds a bargain to me!!!
     
  32. Jul 18, 2015
  33. kidgloves

    kidgloves Experienced Member

    Occupation:
    Teacher
    Location:
    Leicester
    Wow, glad I'm in the UK, otherwise this would be a casino so steer clear of.
     
  34. Jul 18, 2015
  35. spintee

    spintee Meister Member webby mm2

    Occupation:
    gambler :)
    Location:
    Northants
    They doaccept U.K, (License ?)

    I do not think they are bad, Typical RTG, Rules seem to be laid out, The rep is active and seems to be on form,

    They are advertised by some reputable affiliate sites so I guess they have done some home work about the site,

    I let you no if I get my $100 squider winnings
     
  36. Jul 19, 2015
  37. vinylweatherman

    vinylweatherman You type well loads CAG MM

    Occupation:
    STILL At Leisure
    Location:
    United Kingdom
    Of course it is, it's designed to make it next to impossible to withdraw because you need EXACTLY $100, not a cent above nor below, but the software will suddenly drop your balance to $100 in mid play, leaving the player no time to react by stopping playing and submitting a withdrawal. Drop to $99.99 and it's no good, you now have to win a cent, but ONLY a cent, no more. This means that you now have TWO hurdles to leap, so even if you make WR and have ended up with enough to withdraw, the system is designed to throw another hurdle in front of you so that you end up losing your $100 trying to hit exactly $100.

    If the balance was adjusted at withdrawal, then missing the achievement by a couple of spins won't be a problem, you will still be above $100 and will be able to withdraw the $100.

    RTG could just as easily have introduced an honest system whereby you were immediately thrown out of the game and into banking as soon as you met WR and had $100, and everything but the option to withdraw that $100 could be locked.
     
    1 person likes this.
  38. Jul 19, 2015
  39. spintee

    spintee Meister Member webby mm2

    Occupation:
    gambler :)
    Location:
    Northants
    The thing is I managed to get my balance back up to about 200, I kept playing to get some points, When I withdraw I still had 37c in there that did not get wiped?

    There was a thread the other day which I canot find, (any pointers :) )About max withdraw, But it was not actually max withdraw but max win on the bonus, Anythink won after you could withdraw,

    Now could this be the same? albeit still states max withdraw? but could take out more, I say this as this could be another trap, Say I had that 37c in there and made a depo than I could be denied a win as still had some change from that bonus?
     

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