Whine and Moan Raging Bull sending "blanket" VIP Offers to all players whom might not qualify

[spintee]

Hi, umm I'd like to say I had fun but not 1 feature and not what I'm used to as a netent/wms player, I take it people play for the big jackpots as I found no enjoyment in losing so fast, Iv never played RTG before though so I thank you for allowing me a free go to see what there all about, the rtp concerned me a bit too much to play with real money as that was just brutal.

Btw, I don't expect to win everytime I play but that is the coldest I have ever experienced, ever and I was on minimum stakes!

The chat rep was very helpful and helped me to verify my email his end so that was a positive

They can be brutal like any other provider, On my 50 free (not sign up) I had over a 1k at one point the time I cleared wager I had just over 600 took of me than built balance back to over 200 but max cash out was 100,

50 depo yesterday got 100 free, I must admit the wager req was extortionate but I really do not mind on a good bonus, As you get extra play and most of the time get your moneys worth, & always a chance of a win,

Played for ages, Not only has this saved me a few quid from deposit on my local haunts but actually having some fun for once, No error or cut outs,

I actually had a 5,250.00 wager and got 1,495.80 to go with 350 sitting in balance, Just testing all the games out, bets ranging from .40 to 1.00

 

[babyjoker]

Hi babyjoker,

Apart from not winning, I am glad you had a bit of fun and that my call center guys proficient. I have awarded you with a further 25 free (already on your acc). Please go give the instant play a punt and let me know your thoughts.

Looking forward to the feedback!

Best Regards
Jason

Oh okay thanks thats a nice touch, I'll be sure to do that

 

[babyjoker]

They can be brutal like any other provider, On my 50 free (not sign up) I had over a 1k at one point the time I cleared wager I had just over 600 took of me than built balance back to over 200 but max cash out was 100,

50 depo yesterday got 100 free, I must admit the wager req was extortionate but I really do not mind on a good bonus, As you get extra play and most of the time get your moneys worth, & always a chance of a win,

Played for ages, Not only has this saved me a few quid from deposit on my local haunts but actually having some fun for once, No error or cut outs,

I actually had a 5,250.00 wager and got 1,495.80 to go with 350 sitting in balance, Just testing all the games out, bets ranging from .40 to 1.00

The highest bet i did was .40 for the first 10 dollars, then .25 or .20 till I bust lol

Like I said before, I don't expect to win, I play for entertainment but for me that comes as a feature and i got none lol

Cheers hopefully I'll get a feature later

 

[JasonFTA]

Hi BMWSTACK,

Come on.... surely you should allow players to make up their own minds. The fact that we are not yet accredited by CM, does not mean we are not a fair casino.
The MAX cashout topic is getting a bit stale now, if players are happy with the term then surely they are entitled to decide whether they want to continue their play with us or not.

I have said it before and I will say it again. We are looking at changing the match offers and some offers will have max cashouts and others wont. Plus your VIP status also determines the bonus rules.

I hope that we can put this topic to bed now!!!!!

Regards
Jason

 

[dunover]

If you have never played RTG its best to choose an accredited one. I would recommend Clubworld Group which has about 7 or so casinos. The Clubworld Casino itself is the one I prefer. With Clubworld you have reasonable playthrough, no MAXCASHOUT and they pay very quickly.

Most RTGs do actually have weekly or monthly max w/d limits so even if you have no limit on what you can win, you'll certainly take some time getting it! If you check the accredited many are far lower than RB, as low as $2000.

Maximum winnings (if you are referring to maximum win limits on certain bonuses that can be cashed-out) I think should be clarified as such in this thread.

You are referring to win/cash-out limits when certain bonuses are taken. The terms are there and as I'm not a big depositor I doubt they'll affect me but could if I was a higher-roller. There does need to be an exception for progressives winners though, if there isn't already.

 

[JasonFTA]

Hi dunover,

Regarding progressives, most of the bonuses will exclude play on progressives. However, in the event of a bonus allowing play on progressives, there will be no max cashout on the progressive jackpot win (max jackpot). I hope that answers your question.

As for random jackpots, we decided last week that if the RJ was won while playing off a ND bonus, the max cashout rule will be enforced, But if it was won off a match offer, we will honor the win amount. Given the wagering was met.

I hope this answers your question?

Regards
Jason

 

[BMWSTACK]

Most RTGs do actually have weekly or monthly max w/d limits so even if you have no limit on what you can win, you'll certainly take some time getting it! If you check the accredited many are far lower than RB, as low as $2000.

Maximum winnings (if you are referring to maximum win limits on certain bonuses that can be cashed-out) I think should be clarified as such in this thread.

You are referring to win/cash-out limits when certain bonuses are taken. The terms are there and as I'm not a big depositor I doubt they'll affect me but could if I was a higher-roller. There does need to be an exception for progressives winners though, if there isn't already.

Yes That is what I have been talking about in here is the Max Cashout on deposit bonuses. I have seen 25x max cashout on most bonuses.

In terms of withdrawal limits Clubworld is one of the highest out there. They go $5000 a week. I think this raging bull is $2500 a week, but people don't need to sweat that with the Max Cashout rule

 

[dunover]

Hi dunover,

Regarding progressives, most of the bonuses will exclude play on progressives. However, in the event of a bonus allowing play on progressives, there will be no max cashout on the progressive jackpot win (max jackpot). I hope that answers your question.

As for random jackpots, we decided last week that if the RJ was won while playing off a ND bonus, the max cashout rule will be enforced, But if it was won off a match offer, we will honor the win amount. Given the wagering was met.

I hope this answers your question?

Regards
Jason

Yes, it does. Cheers.

 

[JasonFTA]

Pleasure!!

Have a great evening.

Regards
Jason

 

[babyjoker]

Pleasure!!

Have a great evening.

Regards
Jason

Thanks for the extra $25, I just bust it out now! At least i got a few features this time, cheers

 

[spintee]

Im doing ok, Infact its the best 50$ I ever spent, I do get abit worried what games are allowed as alot of sites let you play not aloud games and do you in,

I believe theses games are locked out?

In the cashier it states games allowed real series, Than not allowed tourneys, Than blocked games such as bingo and red dog but also real series I take it that the real series that are blok are the mega jackpots? As most of the real series have a minor or major,

Its really not fun having to check every game you want to play, But I take it every game is ok to play if you can get into the game?

As even the top accredited sites have games not allowed so why not block them?

 

[JasonFTA]

Hi Terry,

This is awesome news mate. Nice balance and I see that you close to meeting wagering. Well done mate!!

Holding thumbs!!

Regards
Jason

 

[BMWSTACK]

Hi BMWSTACK,

Come on.... surely you should allow players to make up their own minds. The fact that we are not yet accredited by CM, does not mean we are not a fair casino.
The MAX cashout topic is getting a bit stale now, if players are happy with the term then surely they are entitled to decide whether they want to continue their play with us or not.

I have said it before and I will say it again. We are looking at changing the match offers and some offers will have max cashouts and others wont. Plus your VIP status also determines the bonus rules.

I hope that we can put this topic to bed now!!!!!

Regards
Jason

Of course they will make up their own mind, but recommendations of where to play are always welcome. I feel strongly about supporting casinos that do all the right things. Yes it is old. We have the most intelligent real community out of all the casino forums. I really expected more support on the MaxCashout. .

If they are happy with terms then great, I am sure no changes will be made. If enough people complained I am sure you would have changed quickly. Your right you keep saying you guys are looking at changing terms but you have been saying it for 20days. Make the changes!

I do not voice my opinion because I have played there and had a bad experience. I voice my opinion because I cant play there with the terms. I guess I really would like to see another good RTG casino because there are very few out there.

So consider my posts as frustration that I cannot try you out.

 

[JasonFTA]

Hi BMWSTACK,

If it was up to me, I would have implemented the new promo's asap. Unfortunately this requires time and rescorces, which are limited at the moment.
Watch this space, that's all I can say

Regards
Jason

 

[gagamel]

I would say this is my new RTG casino. I had them on my radar some month ago but they had no Neteller as a deposit option if remember right. They are also listed at the KasinoKing website.

Had an issue with my email but CS solved it within minutes. Bonus offers are good, capped cashouts are not a big problem for me. I mainly play RIVAL and most of the offers have a max cap. Will send them my docs in the next days.

Sometimes a "Bitch and moan" thread is not the worst thing for a casino, if they have an active rep here in the forums.

I will play there in the future

PS: Golden Euro also have max. cashouts for a lot of their bonus offers and they are accredited.

 

[spintee]

@Jason, Yes its been fun, In-between doing stuff, I not one of theses that clear wager and take out instantly, Quick way to get bonus banned I bet, Not happens yet but I always play fair, But always dips down once your about done with the hard work,

The amount of times I cleared wager and left with a few pennys lol, You have to laugh or will be smashing computer up, I have had 2-3 shots on this software in about 8 years and the games are still in my mind like I was playing them yesterday,


With every person talking about what's fair or not, Nothings fair in this day and age, I had a win in my 1st week of gambling ten years ago for about 3k on 30p bet & since than the max take out is about £300 I do not think I have ever moaned about losing which some weeks I stick in £200-300,

If you take a bonus out than you really get extras, Casino only protect them selfs giving free cash away, I have no quibbles with any rules attached to a bonus, Every one is for them self's, If not like do not take, For me a bonus is sweet, & thats what gets my deposits, If lose than thats extra play you had,

I am not got the money to sticking 500 to 1,000 in at at time but I tell you something if I id than I would not be taking any sort of bonus unless it was wager free with nothing attached,

As been pointing out its probably still early doors yet RB seem to be on the right track, sorting out the good proms and what they got to do is not easy, Just because casino is not on the accredited list does not mean they are bad, There is many thats not on list that are brilliant (spinG) to name one, As someone pointed out (looked back and canot find) they have come and gone,

I must admit I have alays been rary of playing any site, Accredited or not, I have played over (lost count) deposit /withdraw & no worries, Only time I was denied a win of £150 about 4 years ago, I was playing some free bingo at ohmybingo and exchanged some points to £5 CASH for bingo site only to win £150 than no pay as no deposit in 30 days, Now just hang on that £5 was ment to be cash, I could exchange that for £5 gift card, Any way I add screen shot, Aso was denyed the miniscure amount amount from tropica as not played 10 games, My fault but learned my lesson there in more than 1 way,

 

[BMWSTACK]

Had an issue with my email but CS solved it within minutes. Bonus offers are good, capped cashouts are not a big problem for me. I mainly play RIVAL and most of the offers have a max cap. Will send them my docs in the next days.

.

Yeah actually I thought of Rival right when the Max Cashout came up. But heres the difference most of the Max Cashouts at Rival is on the very large bonuses. Correct me if im wrong but isn't Rival generally have no max cashout on bonuses $150% and below?

The Golden Euro your talking about, is this the same scenario, max cashouts on 300% 500% 1000% and so on?

 

[dunover]

Yeah actually I thought of Rival right when the Max Cashout came up. But heres the difference most of the Max Cashouts at Rival is on the very large bonuses. Correct me if im wrong but isn't Rival generally have no max cashout on bonuses $150% and below?

The Golden Euro your talking about, is this the same scenario, max cashouts on 300% 500% 1000% and so on?

You also need to remember with respect, that nearly all MG download sites have far worse (bar Casino Rewards and 32Red group) with that horrid 6x D maximum cash-out if taking their SUBs.......

 

[gagamel]

Yeah actually I thought of Rival right when the Max Cashout came up. But heres the difference most of the Max Cashouts at Rival is on the very large bonuses. Correct me if im wrong but isn't Rival generally have no max cashout on bonuses $150% and below?

The Golden Euro your talking about, is this the same scenario, max cashouts on 300% 500% 1000% and so on?

I think Golden Euro has the max. cashout for most bonuses. I had in the last months loads of mails from them and everything over 100% had a cap.

For the Rival slots you are right.

But this is a RTG casino. I played sometimes CWC and made two cashouts. Both played with a bonus and the result is that I have now a whopping 35% bonus with 30X D+B. WTF. With other words I`m bonus banned but I never cashed out more than I deposited. Nate had the same issue with them, but he cashed out more than 25000 $. I cashed out less than 1000$. The result was the same. Karolina is great here in the forums but CWC is in my opinion not as great as some people try to tell me.

Back to this casino, if you don`t like their T&C don`t play there. But I don`t have to tell you that, you are a seasoned player.

Cheers

 

[silcnlayc]

I think Golden Euro has the max. cashout for most bonuses. I had in the last months loads of mails from them and everything over 100% had a cap.

For the Rival slots you are right.

But this is a RTG casino. I played sometimes CWC and made two cashouts. Both played with a bonus and the result is that I have now a whopping 35% bonus with 30X D+B. WTF. With other words I`m bonus banned but I never cashed out more than I deposited. Nate had the same issue with them, but he cashed out more than 25000 $. I cashed out less than 1000$. The result was the same. Karolina is great here in the forums but CWC is in my opinion not as great as some people try to tell me.

Back to this casino, if you don`t like their T&C don`t play there. But I don`t have to tell you that, you are a seasoned player.

Cheers

Agreed on CWG. Was once my go to group to play at faithfully for many years.....then "poof" no longer wanted...loyalty means nothing to any casino any longer, so why bother sticking with them that throw you out with the bathwater (35% bonus offer)...ppfffttt....!

 

[dunover]

Oh dear!!!!

Jason has been great so far but this has really put me off, I didn't expect this nonsense - this is the first time I ever had this from any casino:


GRAB YOUR CHANCE TO WIN BIGGER

Wednesday, July 22, 2015 11:32 PM
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From: "Raging Bull Support" <Support@ragingbullcasino.com>To: noteffingstupid@dunover.com
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Hello Dunover,

Congratulations on your last wining !!! It is always our pleasure to see players winnings at our Casino !!!
In order to increase your chance of winning big I would invite you to reverse your wining or part of it and cash out bigger amount. Whenever you are ready, just shout
Congratulations again, I hope to see you playing soon.
Kind regards,
KIERA

Tut tut.

 

[mattsgame]

Jason has been great so far but this has really put me off, I didn't expect this nonsense - this is the first time I ever had this from any casino:


GRAB YOUR CHANCE TO WIN BIGGER

Wednesday, July 22, 2015 11:32 PM
Mark as Unread
From: "Raging Bull Support" <Support@ragingbullcasino.com>To: noteffingstupid@dunover.com
Full Headers Printable View
Hello Dunover,

Congratulations on your last wining !!! It is always our pleasure to see players winnings at our Casino !!!
In order to increase your chance of winning big I would invite you to reverse your wining or part of it and cash out bigger amount. Whenever you are ready, just shout
Congratulations again, I hope to see you playing soon.
Kind regards,
KIERA

Tut tut.

Never had any casino ask me to reverse a withdrawal either. I guess at the very least they didn't use a bonus with a max cashout to tempt you.

The funny thing is in the time and effort they take to try tempt you, they could have processed the withdrawal and you would be more inclined to deposit there again.

 

[JasonFTA]

Nooooooooooo.......... why why why?

Dunover, my apologies mate. They have been advised to stop sending these mail. I am going to lose my cool with these guys today!

To make things worse, this withdrawal was ALREADY processed yesterday!!!

I think I am throwing in the towel and calling it a day. Might as well just go home and curl into the fetal position and cry!!

SOB!!!

Regards
Jason

 

[aceking123]

well jason to be honest i even would give your casino a bash after watching this thread , you've been great & a breath of fresh when it comes to RTG casino building it up , so go talk to your peeps & get things sorted , nice job on what your trying to achieve good luck )

 

[JasonFTA]

Hi mrjones,

Thanks for the vote of confidence! It's refreshing to see that there are guys out there that appreciate the effort and understand that mistakes will be made.
I can gladly confirm that 99% of the times the mistake can be rectified. Let me know when you are ready to give Raging Bull a try and I will pop a little something extra on your account for you.

Thanks once again!!

Best Regards
Jason