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PLEASE READ IF YOU PLAY LVUSA

Discussion in 'Online Casinos' started by babs7262, Aug 16, 2007.

    Aug 16, 2007
  1. babs7262

    babs7262 Banned User

    Occupation:
    On Disability,p/t online slots reviewer
    Location:
    PA
    Hiya

    I would just copy and paste the transcript but I havnt received my copy yet.
    If you are depositing by credit card, PLEASE WAIT. I deposited $20 and when it said approved, I returned to the casino just to see a zero bal. I thought something didnt go through (it sometimes happens) so I did it again and the same thing happened. Now Ive dep $40 and still have a zero balance

    I chatted help and Laurel said they were having communication problems with the processing company and they have to foward my transcript to the financial dept. Once they confirm they will credit my account.

    I just wanted to dep $20 but now they will credit $40. PLEASE DO NOT DEPOSIT TWICE IF IT'S TOO LATE BEFORE YOU SAW THIS. Just let them know and wait until you get your credit

    I hope it's not too long of a wait. I want to gamble now !!!!!Whaaaa


    BTW..how long does it take to get a copy of your transcript? I knew I should of copied it while I was chatting
     
  2. Aug 16, 2007
  3. babs7262

    babs7262 Banned User

    Occupation:
    On Disability,p/t online slots reviewer
    Location:
    PA
    transcript

    info: Please wait for a site operator to respond.
    info: All operators are currently assisting others. Thanks for your patience. An operator will be with you shortly.
    info: All operators are currently assisting others. Thanks for your patience. An operator will be with you shortly.
    info: You are now chatting with 'laurel'
    laurel: Welcome! How may I be of your assistance?
    babs7262: hello, i have a problem. I just deposited $20, it was approved but when i returned to the casino it was a 0 bal. I tried it again and the same thing happened so now Ive deposited $40 that went through and I still have a zero balance. It said approved, so i know i dep $40. can you help me please. I only wanted to dep $20, not $40........I play at LVUSA under babs7262 . thank you for your time and help :)
    babs7262: hiya laurel
    babs7262: u look real busy there, is this happening with others too?
    laurel: It seems that we are having communication problems between the casino and the processing company
    laurel: I will send your case to our Financial department and as soon as they get the confirmation they will credit
    laurel: the deposit
    babs7262: ahhhh, will that take long and do i have to play with $40? or do they answer that?
    babs7262: i just wanted to dep $20
    laurel: I am very sorry
    babs7262: i dont blame you, your just trying to help me
    laurel: but as soon as they get the confirmation they will credit the deposits that wen t through
    babs7262: so i do have to play $40? I ask because I use my checking acct
    babs7262: Anyway to ask them to reverse one of them?
    laurel: after we credit the deposits if they went thorugh
    laurel: you can contact us back
    laurel: in order to solve the situation about the $20 or $40
    babs7262: oh ok. thank you for your time Laurel
    laurel: You are welcome
    babs7262: hagd
     
  4. Aug 16, 2007
  5. babs7262

    babs7262 Banned User

    Occupation:
    On Disability,p/t online slots reviewer
    Location:
    PA
    UGH

    Im getting pissed. It's been a half hour and I still can't gamble. You long do you suppose it takes? Ill give it another half hour and I will email them for my credits again. Darn it, Alladin $10k just hit too
     
  6. Aug 16, 2007
  7. babs7262

    babs7262 Banned User

    Occupation:
    On Disability,p/t online slots reviewer
    Location:
    PA
    any suggestions?

    how long should I wait. I checked my account history and thank God there is no deposits shown so atleast Im not being charged.

    Does it normally take awhile before the financial dept gets this?
     
  8. Aug 16, 2007
  9. vinylweatherman

    vinylweatherman You type well loads CAG MM

    Occupation:
    STILL At Leisure
    Location:
    United Kingdom
    You might be better thinking in terms of overnight, rather than half hours. Sometimes these problems have taken a couple of days to resolve at other casinos, although the better ones are able to resolve it far faster (usually when CS themselves can look into the transaction and credit it manually straight away WITHOUT having to pass it on to "the finance people").
     
  10. Aug 16, 2007
  11. babs7262

    babs7262 Banned User

    Occupation:
    On Disability,p/t online slots reviewer
    Location:
    PA
    got it

    sorry, i was watching tv. I got it 10 minutes after my last post on this subject. I had to get the whole $40 though
     

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