Please Help, Kaspersky Anti Virus

azzagirt

Full Member
Hi all,
Not sure if this is the right place to post this but didn't see a tech help section.
Does anyone else have Kaspersky 2015 that could maybe help me. I have been having problems with them recognizing any microgaming software for about 3 months now. My system will not allow me to open or load from my downloaded microgaming casinos. It started with 32 Red I think after a casino patch was updated and now affects all microgaming casinos I have.
Every time I try to load 32Red, jackpot City or others a pop up appears and says "Application performing dangerous activity characteristic of malware" and wont let me open any casino. Iv'e searched in my Kaspersky as to where I can change this but can't seem to find the place. Any suggestions would be greatly appreciated. I have installed and uninstalled several times but does nothing, still always the same. 32 win.jpg . This pop up doesn't give me the option to close it and stays till I shut down or click to disinfect. :( Annoying. Thanks for any help.
Azzagirt
 
Last edited:

azzagirt

Full Member
Problems with my Kaspersky and microgaming. Please help!!

Please Help, Kaspersky Anti Virus
Hi all,
Not sure if this is the right place to post this but didn't see a tech help section.
Does anyone else have Kaspersky 2015 that could maybe help me. I have been having problems with them recognizing any microgaming software for about 3 months now. My system will not allow me to open or load from my downloaded microgaming casinos. It started with 32 Red I think after a casino patch was updated and now affects all microgaming casinos I have.
Every time I try to load 32Red, jackpot City or others a pop up appears and says "Application performing dangerous activity characteristic of malware" and wont let me open any casino. Iv'e searched in my Kaspersky as to where I can change this but can't seem to find the place. Any suggestions would be greatly appreciated. I have installed and uninstalled several times but does nothing, still always the same.Name: 32 win.jpg
Views: 0
Size: 73.7 KB. This pop up doesn't give me the option to close it and stays till I shut down or click to disinfect. Annoying. Thanks for any help.
Azzagirt 32 win.jpg
 

lotusch

BTG, Be Terrified Guys
PABaccred
webby
CAG
mm3
I don't use Kaspersky but most AV programs have an exlusion or whitelist label.
This means you can put any files in there that will not be scanned and/or marked as unsafe content.
Most of the times you can even put entire folders in it.
I use F-Secure myself (lifetime free subscribtion through work). :D
With them I can always easily whitelist any programs or .exe files that I trust.


For Kaspersky 2015 I found this:

You do not have permission to view link Log in or register now.



Hope it helps a bit for you. :thumbsup:

Mark.
 

azzagirt

Full Member
To delete here.

Sorry everyone, not a new member but been ages since posting and have put this in the wrong place. I have reposted this in the tech part now so if Bryan or Max could delete this one please that would be awesome.
Thanks
 

dionysus

can turn wine into water
CAG
MM
Sorry everyone, not a new member but been ages since posting and have put this in the wrong place. I have reposted this in the tech part now so if Bryan or Max could delete this one please that would be awesome.
Thanks
If you pm max or Bry and ask nicely, I'm sure they will merge threads for you being fairly short (this one having answers) :thumbsup:
 

azzagirt

Full Member
Kaspersky

I don't use Kaspersky but most AV programs have an exlusion or whitelist label.
This means you can put any files in there that will not be scanned and/or marked as unsafe content.
Most of the times you can even put entire folders in it.
I use F-Secure myself (lifetime free subscribtion through work). :D
With them I can always easily whitelist any programs or .exe files that I trust.


For Kaspersky 2015 I found this:

You do not have permission to view link Log in or register now.



Hope it helps a bit for you. :thumbsup:

Mark.
Thanks for that. I have been to their sites and not found how to solve this. I will try this one now, hopefully solve it there. :)
 

osulle

Well-Known Member
CAG
mm1
mm4
Possible solution?

Hi I have Kapersky and have the same problems every time Microgaming do an update to their software. I have to go into the Kapersky settings and under general I unclick Interactive protection. I then uninstall the casino and re-install it. When the casino downloads a warning from Kapersky comes up and you get the option to add it to the exclusions by clicking on that tab. The message may come up again and click allow and you shouldn't have any problems. It works for me this way. Hope this helps!
 

osulle

Well-Known Member
CAG
mm1
mm4
Please Help, Kaspersky Anti Virus
Hi all,
Not sure if this is the right place to post this but didn't see a tech help section.
Does anyone else have Kaspersky 2015 that could maybe help me. I have been having problems with them recognizing any microgaming software for about 3 months now. My system will not allow me to open or load from my downloaded microgaming casinos. It started with 32 Red I think after a casino patch was updated and now affects all microgaming casinos I have.
Every time I try to load 32Red, jackpot City or others a pop up appears and says "Application performing dangerous activity characteristic of malware" and wont let me open any casino. Iv'e searched in my Kaspersky as to where I can change this but can't seem to find the place. Any suggestions would be greatly appreciated. I have installed and uninstalled several times but does nothing, still always the same.Name: 32 win.jpg
Views: 0
Size: 73.7 KB. This pop up doesn't give me the option to close it and stays till I shut down or click to disinfect. Annoying. Thanks for any help.
AzzagirtView attachment 64842
Hi the solution that I have found is on the following thread http://www.casinomeister.com/forums/showthread.php?t=72327 Hope it helps as it worked for me.

Good luck
 

azzagirt

Full Member
Hi I have Kapersky and have the same problems every time Microgaming do an update to their software. I have to go into the Kapersky settings and under general I unclick Interactive protection. I then uninstall the casino and re-install it. When the casino downloads a warning from Kapersky comes up and you get the option to add it to the exclusions by clicking on that tab. The message may come up again and click allow and you shouldn't have any problems. It works for me this way. Hope this helps!
Fanbloodytastic, i am heading off to do this now. Thanks heaps. I will be away for a while whilst performing this,
Cheers and hope it works for me too. It's been a fair nuisence to say the least. Will let you all know how it goes. :)
 

osulle

Well-Known Member
CAG
mm1
mm4
Fanbloodytastic, i am heading off to do this now. Thanks heaps. I will be away for a while whilst performing this,
Cheers and hope it works for me too. It's been a fair nuisence to say the least. Will let you all know how it goes. :)
I know a major PITA. Good luck:)
 

azzagirt

Full Member
I know a major PITA. Good luck:)
omg, this is a nightmare, I've been working on it since and have half a result. I managed to uninstall 32red and reinstall with much drama but in the end got it. But no such luck with my other 2 preferred microgaming casinos. This method you gave me worked for 32red so not sure why it's not for the other two. Iv'e had enough for tonight, 4 hours working on this is a major PITA indeed. I need a break and will tackle again tomorrow. Thanks for your suggestion, it did work for 32red as I mentioned. Well that's a start. :)
Cheers azzagirt.
 
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