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Microgaming casinos (windows 7 problems)

K

kavaman

Senior Member
PABnononaccred3
PABnononaccred3
MM
Joined
Dec 2, 2001
Location
finland
Hi

Started happening today, anyone else in the same boat with me or has had similar problems? The casino's do not load, i just get a white screen when trying to open the download version of any microgaming casino. On my desktop pc with windows 10 its working fine (atleast at the moment), but windows 7 just loads this white screen in place of the normal pop up / login window .

Have tried rebooting etc, but nothing helps, and i don't understand what is causing this problem. The quick casino (no download) works just fine, just not the download versions.
 
Same here, using Vista. And yet earlier in the day (around 6pm Monday) they were loading on my crappy old laptop which runs on XP.
 
I got the same issue :( Thought 32red were down, but it is all downloadable microgaming casinos? :eek:
They should be working hard on resolving this then. I cant even play in browser
 
Same problem also happening here, i thought it might be affecting everybody cos the freeroll this morning had half as many people in as usual.

it appears to be a flash player problem, I fully deleted flash player and the casinos then work without it installed , despite the fact it constantly bugs me to install flash player, reinstall it and it breaks again,

I rolled back with system restore to a time when it worked, which fixes it but only for a while, checked later and it was broken again, leads me to also believe a silent windows update (which happend 8 minutes after a system restore) could also be a factor.

Glad its not only me,as this has been driving me mad all day.
 
09237653 said:
Same problem also happening here, i thought it might be affecting everybody cos the freeroll this morning had half as many people in as usual.

it appears to be a flash player problem, I fully deleted flash player and the casinos then work without it installed , despite the fact it constantly bugs me to install flash player, reinstall it and it breaks again,

I rolled back with system restore to a time when it worked, which fixes it but only for a while, checked later and it was broken again, leads me to also believe a silent windows update (which happend 8 minutes after a system restore) could also be a factor.

Glad its not only me,as this has been driving me mad all day.
Click to expand...

I have disabled windows update entirely (manual updates as needed), so this probably is not causing problems. Then again, who knows what winblows OS does.
 
Must be the flash player then, only mentioned that as its the only thing that happened since a system restore.

as a quick fix the casinos seem to work without flash player installed albeit with constant propmts to install flash player.

microgaming should really look into HTML5, wasnt the flash player considered obsolete 2-3 years ago anyway.
 
Yup Same problem here. Its across all Mg casinos unfortunately. A system restore as someone has already mentioned fixes the problem, however it is only temporary and the problem re appears. White screen on loading the casinos with the flash video not loading. Program seems to hang then. This started Yesterday. Annoying indeed :what:
 
I have a fix. I work with computers so it was pretty easy when i knew it was a flash issue:

Download the flash player uninstaller tool from adobe (needed because if you just uninstall yourself it does not allow you to install previous version):
You do not have permission to view link Log in or register now.


Then download earlier version from the adobe archive:
You do not have permission to view link Log in or register now.
(zip it) then install version called flashplayer18.0r0_268_winax, and tick the box it only notifies you to install new version(so that it does not install one automaticly).

Please note, use this at your own risk, because using earlier versions of flash is not recommended (albeit this is only a few weeks old). However i think it might take several weeks for a real fix to happen, since its a flash player issue, and microgaming does not have any control over this. They can just report it to adobe and they fix it when they can. I highly doubt this is easily fixable by microgaming , even though i hope it is.

Forgot to say , this works only for windows 7, in 8+ flash is bundled with the OS.
 
Top Marks this man. Utter kudos :thumbsup: Fix works like a charm. Thanks Kavaman

kavaman said:
I have a fix. I work with computers so it was pretty easy when i knew it was a flash issue:

Download the flash player uninstaller tool from adobe (needed because if you just uninstall yourself it does not allow you to install previous version):
You do not have permission to view link Log in or register now.


Then download earlier version from the adobe archive:
You do not have permission to view link Log in or register now.
(zip it) then install version called flashplayer18.0r0_268_winax, and tick the box it only notifies you to install new version(so that it does not install one automaticly).

Please note, use this at your own risk, because using earlier versions of flash is not recommended (albeit this is only a few weeks old). However i think it might take several weeks for a real fix to happen, since its a flash player issue, and microgaming does not have any control over this. They can just report it to adobe and they fix it when they can. I highly doubt this is easily fixable by microgaming , even though i hope it is.
Click to expand...
 
I do not want to start messing with my flash player - perhaps Mark could let us know if they are going to resolve this ? I was okay when playing at 3.30 - but tried logging in again about 7 to find 32red and dash both give me the white screen
 
Its a very simple uninstall and reinstall straight from the Adobe site. I would be surprised if this problem is rectified quickly. ALL MG casinos are affected by this flash update bug. I imagine the fix would have to be a roll out from MG themselves or adobe :what:


sscrabble said:
I do not want to start messing with my flash player - perhaps Mark could let us know if they are going to resolve this ? I was okay when playing at 3.30 - but tried logging in again about 7 to find 32red and dash both give me the white screen
Click to expand...
 
Why is it that once these Flash updates happen, eveything else seems to work, for example, Facebook games, youtube videos, but MG software always has problems?

Lost count of the amount of times I've started a thread on here because of this. MG software is terrible at the best of times, I only have to try to open a game and it starts having a fit.

This is why when I read people on here say the download casino is pretty stable, has no lag etc I'm thinking "huh? how long have you been gambling online?", I have 100M+ internet and get lag 90% of my sessions, then there's the 'connection error/lost' msg, then the issues when you try to join a tournament and it has to download the game despite you having played it a billion times before and you end up having to restart the casino.

It's absolutely dire. You'd think given the money they must make from us, things would be better.
 
I've had issues most of the day as well. I also noticed that none on my Skill-On-Net casinos are loading either. I'm not sure if it's the same issue or not
 
The viper client is just terrible IMO... My old laptop died because of it... 32red told me everything was fine and calm on their end... The weather was good too if I remember correctly :)
 

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