Microgaming casinos (windows 7 problems)

[jimbler]

I knew I should have checked here before going to 32Red support. Still I got an update on my withdrawal request from the 23rd which has only just been processed, and I'll still have to wait a few more days for it to clear. :-/

It looks like I'll be playing at Omni and Guts a lot more now.

 

[hhhelllo]

That was before I bought a new one never had any problem with windows 8. 10 is better? I get asked everyday by a good old popup lol

 

[09237653]

The viper client is just terrible IMO... My old laptop died because of it... 32red told me everything was fine and calm on their end... The weather was good too if I remember correctly

I agree the viper client completly sucks, apart from a few slight cosmetic changes it has hardly changed in years since I first used it, well apart from the fact it now uses five times the memory and cpu cycles to run.
then theres the redownloading of all 800 games every month, when most players probabily only play 5-10 games. such a colossal waste of bandwidth, why not only download the game as required?

my pc is a bit old now but can still run 1080p videos @60 fps, why they hell cant i run a 6 year old slot game at 1024x768 without slowdown, and the new mg "widescreen" (720p) games run like utter crap, even thoug they now utilize multicore rendering, what 3000mhz x4 cores (12000mhz) is not enough? its enough for GTA5 damn it.

also i would never reccomend using viper on a laptop, they arent designed for such high constant cpu usage, and they will overheat and burn out (as yours did)

 

[mclee321]

I have a fix. I work with computers so it was pretty easy when i knew it was a flash issue:

Download the flash player uninstaller tool from adobe (needed because if you just uninstall yourself it does not allow you to install previous version):

You do not have permission to view link Log in or register now.

Then download earlier version from the adobe archive:

You do not have permission to view link Log in or register now.

(zip it) then install version called flashplayer18.0r0_268_winax, and tick the box it only notifies you to install new version(so that it does not install one automaticly).

Please note, use this at your own risk, because using earlier versions of flash is not recommended (albeit this is only a few weeks old). However i think it might take several weeks for a real fix to happen, since its a flash player issue, and microgaming does not have any control over this. They can just report it to adobe and they fix it when they can. I highly doubt this is easily fixable by microgaming , even though i hope it is.

Forgot to say , this works only for windows 7, in 8+ flash is bundled with the OS.

Rolling back its a fine solution for Win7 users. Word of caution though, the reason flash is updated so often is to patch a never ending cycle of security vulnerabilities. Rolling back to an older version leaves you open to whatever exploit was fixed. There is a tiny chance you could be compromised, but its worth noting. Maybe hold off until Adobe/MG patch the issue on their side.

 

[sscrabble]

I was playing the flash player - tried to deposit on 32red to get the bonus using debit card - but I keep getting transaction failed - anyone else find that problem?

 

[vinylweatherman]

This got me 2 days ago. I reached the same conclusion, the Flash player, as I remember it all worked fine until I decided to update it, and then Viper broke.

Viper casinos do not actually NEED Flash, it's just for the movie screen when starting the casino and the intro movie when entering some games. The aggressive nag screens for when players don't have Flash are really unnecessary, and it would be much easier for MG to disable these than try to fix the problem with Flash v 20.

Going back to an earlier Flash solves the problem for now, but it's not ideal.

Given that the Flash content used in Viper isn't important to the game or even the tournaments, and the fact that it constantly causes such problems, perhaps MG should remove Flash altogether and use something different for the movies, or even allow players to switch them off altogether and have a no-Flash Viper environment that works without loading a constant stream of nag screens.

This is not the first time the Viper client has run into problems with the Flash player, so it was among the first things I checked.

Adobe have announced that they will no longer develop Flash, and now see it as legacy software that will be patched for bugs and security issues, but that HTML5 is the future.

June 2016 will probably see a sharp increase in Windows 10 use as after this people will have to start paying to upgrade, so it makes sense to get it whilst it's still free, and hopefully when many of the early issues have been sorted.

 

[kavaman]

I did the downgrade since i use win7 on my laptop. Propably going to leave the old version of flash on this machine until the issue is fixed, since i enjoy the download version of MG much more then the no download version.
I also think people should not do the downgrade unless they really know their computers, because flash is pretty unsecure , and the new versions usually patch up security vulnerabilities like already mentioned on this thread. As for the other thread in the same subject vinyl already mentioned that this is likely not getting fixed anytime soon, meaning it might be a few weeks atleast .

 

[Simmo!]

Also being discussed here (with background on the issue and potential fixes) : https://www.casinomeister.com/forums/threads/mg-downloads-wtf.71043/?t=71043

 

[sscrabble]

From the Adobe website

Flash Player 20.0.0.267 - ActiveX Embedding Issue
chris.campbell Adobe Employeechris.campbell 30-Dec-2015 13:55
We've received reports from customers that indicate problems embedding the Flash Player ActiveX control into non-browser applications with our 12/28 release (version 20.0.0.267). This can be manifested by either white or black screens where the Flash content should be displayed or COM errors and exceptions.

We're investigating these reports with the highest priority. We apologize to those effected by this inadvertent change in behavior and we hope to make a solution available as soon as possible. I'll be keeping this thread updated with the latest findings and will continue to provide updates on a regular basis.

For those impacted, please see the bug reports below if you'd like to add your comments to our investigation.

Bug#4103235 - Black Screen on launch of pc desktop flash programs
Bug#4103282 - Flash Player Update broke my Screensavers

Thanks,
Chris

 

[vinylweatherman]

From the Adobe website

Flash Player 20.0.0.267 - ActiveX Embedding Issue
chris.campbell Adobe Employeechris.campbell 30-Dec-2015 13:55
We've received reports from customers that indicate problems embedding the Flash Player ActiveX control into non-browser applications with our 12/28 release (version 20.0.0.267). This can be manifested by either white or black screens where the Flash content should be displayed or COM errors and exceptions.

We're investigating these reports with the highest priority. We apologize to those effected by this inadvertent change in behavior and we hope to make a solution available as soon as possible. I'll be keeping this thread updated with the latest findings and will continue to provide updates on a regular basis.

For those impacted, please see the bug reports below if you'd like to add your comments to our investigation.

Bug#4103235 - Black Screen on launch of pc desktop flash programs
Bug#4103282 - Flash Player Update broke my Screensavers

Thanks,
Chris

It seems Adobe are changing their tune, even if only a little. They were saying that this was an intended behaviour change due to security concerns, and not a bug, and that developers had brought this upon themselves by using unofficial coding methods. Adobe said that if they did change Flash so that these problems were resolved, such a change would not reach users till the February update, and the onus would be on users or IT helpdesks to roll back to Flash 19, or on developers to change their coding to work with Flash 20.

The developer with the broken screensavers cannot use AIR as suggested because it does not run in screensavers, so they are stuck with Flash for now. It's the PC desktop games and other more serious programs that should be using AIR rather than Flash, but such an alteration is not something developers can get done in a couple of days, they need Flash to work with their existing products so that they can plan a switch to AIR in the future.

 

[nikantw]

Informed of a fix by a casino. Looks ok now.