Players Accounts closed for "RISK MANAGEMENT"

[Sissy]

BPU has had several complaints lately about Bingozest.com, BingoZest.co.uk, AlphaBingo.net, CyberBingo.com, CyberBingo.co.uk, BingoSky.com and dailyexpress-bingo.com There have been several complaints in the last few days that the above sites are closing accounts for a reason called "RISK MANAGEMENT". The players say that just "all of a sudden" their accounts were closed and that was the reason they were given!!

There was a statement posted by one of BPU members that the sites would "cruise" the forums and any member name they found matching one of their players would result in the player account being closed with no warning. Some still had funds in their account and some didn't.

As the Meister and your members know, most players do whatever they know to do at any given site before they turn to our forums for help. When the player has exhausted every avenue, they then turn to a public forum trying to get help. One player states they have sent 72 emails without a response . These sites listed above have punished those who feel the need to speak on a public forum by closing their accounts. THIS IS WRONG! What their players do outside of their site is NO business of the site! This is all about freedom of speech!

It seems that if they feel threatened by one of their players posting at forums, they close their accounts! I have sent emails TWICE to Bingozest.co.uk AND bingozest.com and one time to the others listed above.

The last I heard, BingoZest manager's name is Jason, but he absolutely REFUSES to have the common courtesy to respond to ANY issue! Even the players are asking if he exists, and if so,WHY does he not answer their emails. So far it seems I am having the same results with the others as well.
It seems these particular sites do not want anyone playing in their sites who have a mind and life of their own outside of the site.

It seems to me that if players allow this kind of treatment without standing up to the industry, more than just the bingo sites will adopt this invasive behavior. Who is to say that the online Poker sites won't do the same? We feel, under the circustances, these sites should be blacklisted by every forum and more important, EVERY PLAYER!


We are asking players to put their focus on the following sites............ Bingozest.com, BingoZest.co.uk, AlphaBingo.net, CyberBingo.com, CyberBingo.co.uk , BingoSky.com and dailyexpress-bingo.com. Stop playing there or don't start! The only way players can change things like this is to stand up and tell them we won't take it!! Hit them where it hurts the most.... $$$$$$$$$$.

Thanks to the Meister for letting me post this on his forum! We are trying to get the word out to as many online players as we can!

 

[Wild Heart]

Did these sites actually tell you that accounts were closed due to posting on forums?

 

[Sissy]

As I said in the post above, these sites have not had the common courtesy to even repond to our emails. BPU has several, if not MANY posts with proof that players accounts have been closed BECAUSE they participated in forum discussions.

 

[silkprint]

When did this start?

 

[Sissy]

Looks like the first complaint we had was July 13, 2007 and the number of complaints have escalated since then. Several have posted in the last week, mostly about BingoZest. NAVYMOM is a respected poster and always has back up to her statements, so we have no reason not to believe this.

Please notice than even back then she get's "NO REPLY" from Zest management, Jason.

NAVYMOM said:
Posted: Fri Jul 13, 2007 2:39 pm Post subject: AlphaBingo unwritten rule

--------------------------------------------------------------------------------

I've just discovered this morning as I tried to log into Alpha that my account has been disabled. There was no page that came up indicating this...only the 'log in information is invalid/incorrect'...so I tried emailing management (Jason) to find out what happened. I didn't hear back so I went to Live Help instead and asked. I was told that it had been disabled because of comments I've made at this site (bingoplayersunion) that bad-mouthed Alpha.

 

[Wild Heart]

As I said in the post above, these sites have not had the common courtesy to even repond to our emails. BPU has several, if not MANY posts with proof that players accounts have been closed BECAUSE they participated in forum discussions.

So you're "assuming" the accounts were closed for participating in forum discussions. This is not verified information. Gotcha.

 

[Sissy]

No, I am not assuming anything. May I ask what kind of verification do you need? The word of a long standing respected member of BPU is enough for me. The complaints of SEVERAL other players is also enough to make me dig as deep as I can go to find out.

The fact that these sites do not respond with answers to end this issue and to save their reputation bothers me. The fact that these players cannot get into their accounts because they have been closed for "Risk Management" reasons bothers me.

I do not believe I know you, but if you came to me with this same complaint I would try to help you, just like I am trying to help players coming to BPU when they have problems. If the sites would tend to their business and take care of their players..... public forums would not be getting involved. Do you agree?

I am no expert at anything and won't swear one person or the other is lying.
But I will continue to ask questions and make comments about issues that are ignored for what ever reason, until I do get some answers. I am a firm believer that when these people go to sites to play, if they enter the chatroom, they should read chat ettiquette rules of that particular place and follow them.

I believe when they are NOT in that chatroom , what they say and where they say it is their own business. In the USA we have freedom of speech. Many freedoms are lost everyday, but this is one I intend to keep fighting for.

Please forgive me if I sound "hard" but it is hard to be a player advocate to begin with. For those who are okay with being told what they can or cannot say, play on! For those who are tired of it, help us get the word out.

BPU has just begun this fight, we still need lots of answers and/or explanations. We are in hopes that enough public attention will "back these particular sites" into a corner, and they will respond!
Thanks

 

[chuchu59]

Looks like the first complaint we had was July 13, 2007 and the number of complaints have escalated since then. Several have posted in the last week, mostly about BingoZest. NAVYMOM is a respected poster and always has back up to her statements, so we have no reason not to believe this.

Please notice than even back then she get's "NO REPLY" from Zest management, Jason.

Did you manage to get a copy of the live chat?

 

[Wild Heart]

The only member I see that claimed their account was closed due to posting on your forum is NavyMom. From what I saw the other members 1st posts on your board were about their accounts being closed already. Therefore, I'm not understanding why you insist their accounts are closed for posting on your forum.

 

[NAVYMANS-MOM]

I have copy/pasted here

This may get a little lengthy so please bear with me....When this activity was happening to me, the term "Risk Management" hadn't been 'invented' yet by the sites and is only new over the last week or two as managers of online sites scramble to try to shut up their now knowledgeable membership from informing their still unsuspecting membership.

The first instance BPU and the rest of the online gamblers becoming aware of players' accounts being disabled was through my notification. I had only been a member here for a couple of weeks and yet had been a member in very good standing with AlphaBingo for over a year, depositing and winning regularly. I posted what happened when I tried to log into my account at Alpha:

You do not have permission to view link Log in or register now.

(I neglected to copy/paste chat at that time because I was so shocked at the reply I got; however, I DID make sure when it happened again at BingoSky to copy/paste that chat....I NEVER heard from Jason or anybody else at Alpha as a reply to my email to him, although that's who I was told to email when I was in the discussion with LiveHelp because that person said she couldn't help me get the account re-enabled)

I then, a few days later, discovered my account at BingoSky had also been disabled for the same reason and posted that here as well:

You do not have permission to view link Log in or register now.

Also...according to a live chat I had with BingoSky previous to all this discussion here regarding their being connected to Cyber, Alpha, etc. BingoSky is a stand alone site and has no sister sites:

You do not have permission to view link Log in or register now.

and I've copied/pasted it again here (this chat was in July of this year):

Copied/pasted from LiveChat at Bingo Sky...

Breanna: Welcome to BingoSKY Support. How may I help you today?
you: Hi, I need some information about your site
you: I heard you were a sister site of Cyberbingo to which I also belong and am afraid I might be breaking a 'multiple accounts' rule if you are
Breanna: No, we are a stand alone site
you: I try to be an honest player but find that sometimes I trip over myself without meaning to
Breanna: so there would be no rules broken
Breanna: i understand
you: Thank you very much....I feel much better now
Breanna: you're fine

I now have two sites out of the ones mentioned in this thread disabled for being a member here at BPU so this morning I went to Cyberbingo and tested my log in there. I've never deposited at any of the long list of Cyberbingo sites (I'll list those below as well), but was surprised that my login went just fine and I was able to get in with no problems....the account has not been disabled at least for now. I wonder if I made a deposit and actually tried to do a cashout if that's when the bomb would fall though.

CYBERBINGO NETWORK * if this network is also associated with BingoZest, Alpha Bingo, Bingofest, and BingoSky, and is owned by CB Corporation as mentioned in another area of this site, add the rest of the Cyberbingo Network to that list
Cyberbingo
WorldBingoHall
BingoBunnies
4BingoBingo
4LiveBingo
BingoBingo
BingoJackpots.com
Playbingoonline.com
ZingoBingo
BingoWay
BingoTastic
BingoStorm
MasterBingo
ExclaimBingo
HookedOnBingo
LadyluckBingo
Bahama-Bingo
ArcadeBingo

NOTE BY ME: Since my accounts began being disabled in July with the very explicit reason given that I was a member of BPU, the term Risk Management has begun popping up as a vague reason to other BPU members who have now begun having their own accounts disabled at these sites. There have been subtle changes being made very quickly at various sites to include disabling accounts in their rules....most of which now claim to be able to close accounts FOR ANY REASON without notice...and once the account has been closed NO CONTACT can be made to find out why since you are totally ignored. LiveHelp when it's available just repeats the statement that it's a decision made by the Risk Management Dept and emails are ignored or dumped into a delete/spam folder at their end and if there is no LiveHelp available, you can't send a trouble ticket because you can't log in.

My personal opinion is that once you complain via a trouble ticket or LiveHelp at these sites, you are automatically red-flagged as a possible trouble maker at their site so by disabling your account, you cannot enter their chat rooms to either publicly complain where other players can see it or to ask a chat host what needs to be done to get a problem resolved. If you go to a site such as BPU or here to complain about anything before your account is disabled because you are getting the run-around with support at the site itself, you are again faced with a closed account at the site, even if you have funds on deposit there.

This is totally unacceptable behavior giving the site itself complete power over your ability to deal with issues with them including being forced to forfeit all money in your account, and they are now using Risk Management as a vague blanket response to closing your account with them leaving you in the lurch, and they believe they aren't accountable to anybody for this behavior because most of the sites aren't governed or regulated. They may be regulated by the laws of the UK, but if they are actually based in Antigua or Costa Rica, they figure they are home free doing whatever they want.
_________________
A J (TONI)
"People may not always remember what you said, but they will always remember how you treated them"

 

[NAVYMANS-MOM]

Also, Wild Heart

You stated: "The only member I see that claimed their account was closed due to posting on your forum is NavyMom. From what I saw the other members 1st posts on your board were about their accounts being closed already. Therefore, I'm not understanding why you insist their accounts are closed for posting on your forum."

BPU is not the only bingo complaint forum on the internet...there is every possibility that they have posted a complaint asking for help somewhere other than BPU. However, if they also complained at the bingo site itself, either via the chatroom, LiveHelp, a trouble ticket, or emails long enough without getting a problem resolved, that site will view that member/player as a 'risk' to informing other unsuspecting players and will shut down that voice pretty quickly.

Here is a short list of sites that I personally have had experience with regarding either accounts or chat disabled and once I posted about them at BPU, other members also told their stories of the same things happening to them. If you can't resolve a problem with support at a site, what recourse do YOU use to get to the bottom of it?

I strongly urge everyone to never use the same username they use at a bingo site when they need to post a complaint in a public forum about that site....use a different username at the forum so you can't be tracked and risk having your accounts disabled at the site because they ARE tracking their database of member usernames.

Sites that disabled chat or accounts when complaints are filed against them either at their own site or publicly in another forum type site such as BPU, cashouts are requested and stalled with one excuse after another by the site, multiple accounts that are inadvertently opened at a sister site, or if they are members of sites such as BPU and publicly post in them, even if the posts are not complaints against the bingo site or if they are merely registered at those sites without posting anything. Just mentioning their name or just registering using the same username you use at the bingo site is enough.

AlphaBingo - being a member at BPU
BingoZest - now in the UK and sister to Alpha - being a member of BPU or accused of multiple accounts
BingoFest - sister site to Alpha and BingoZest
BingoSky - being a member at BPU
123Bingo - sister site to BingoIsUs and BingoKnights - being a member at BPU and complaining
BingoIsUs - being a member at BPU and complaining
BingoKnights - being a member at BPU and complaining
CanadianBingo and all sister sites (looking them up)
VicsBingo and BingoHall - disabled if not logging in every 30 days and have to email support to turn it back on
BigTimeBingo and OnlineBingo - sister sites; multiple accounts rule
A2ZBingo and all sister sites at the same time - chat disabled for various reasons eliminating you from taking advantage of their large chatroom games and chat deposit specials since you can't see them or play them
AmigoBingo - sister to BingoDiner - request cashout and used multiple accounts rule as reason for denial - evidently you have to ask permission prior to opening a second account in the same household but nowhere on their site does it state that.

 

[lojo]

No disrespect if I'm mistaken... but haven't I read accusations that BPU makes unsubstantiaited claims and gets all riled up before the facts are in? Could be mistaken, anyone else ever read this?

Of course it may be a freedom of speech issue to you, but it is any business's right to accept or decline customers for any or no reason. It is another thing all together if they are seizing funds, or not paying after they are 'bad-mouthed'.

If i own a burger stand and you always buy your lunch there and then tell the neighborhood how terrible my food is, I'm not going to sell you a burger again, period.

I strongly suggest not playing at non-accredited casinos of any sort and USING your username everywhere to carry clout.

 

[Wild Heart]

Of course it may be a freedom of speech issue to you, but it is any business's right to accept or decline customers for any or no reason. It is another thing all together if they are seizing funds, or not paying after they are 'bad-mouthed'.

If i own a burger stand and you always buy your lunch there and then tell the neighborhood how terrible my food is, I'm not going to sell you a burger again, period.

I agree with you 100%

 

[BingoT]

I agree with you 100%

Me too!!!
I sent out afew Emails
I don't promote them but I will help on this.
Lets see if I get a reply.

 

[NAVYMANS-MOM]

I have substantiated my accusation

regarding Alpha and BingoSky since both of their LiveHelp told me specifically why my account was disabled. They both mentioned BPU by name as the reason, and even though I was able to prove to both of them that I had never bad mouthed either of their sites by emailing the copy/paste posts that I had posted at BPU, the accounts were disabled without them ever even have read them prior to the copy/paste that I did for their benefit to show THEY had no substantiated evidence to show I bad mouthed them. Just the fact that I was a registered member at BPU was enough for them, and the ONLY way they knew about that membership was by matching my username at their site with what I had ALSO used originally at BPU. Immediately after my realizing that they had 'stalked' BPU and other bingo complaint forums and compared their username database to a search on those sites, I notified the bingo complaint forums to have my username at those forums changed to what I use now so that other bingo/casino sites wouldn't also close my accounts with them.

The fact that Alpha is owned by the same company that owns Cyberbingo, BingoZest, etc. and the fact that BingoSky lied in the copy/paste LiveHelp stating that they were in no way connected to Cyberbingo and was a stand-alone site and closed my account with them immediately after I posted that chat conversation at BPU, only indicates to me that the entire corporation with sister sites listed previously are following suit in closing accounts in order to restrict membership from spreading the word among their unsuspecting players.

When I complained to BingoSky and proved that I had never said anything against their site, their un-named manager (he refused to sign his email to me so I never knew who I was dealing with) sent me an email telling me to write a short explanation about why I felt I would be a good member at their site. The fact that I was expected to plead my case when I had already proved they were wrong about closing my account just because I was a member at BPU smacked of my having to beg them to take me back when I had done nothing wrong.....if they wanted my money, they had an obligation to ME to explain why THEY thought THEY were worthy of my investing in their site, not the other way around.

Damage control by closing accounts, ignoring emails, and forcing members to forfeit funds by doing so is NOT the way to go in order to settle disputes. The ONLY way to settle the disputes is to work with the player and/or have management at the sites go into the bingo complaint forums and state their side with facts to back themselves up. Ignoring paying membership will NOT make the problem go away as more and more players are getting smarter and smarter about rip-off sites. Like the movie said...."We're mad as hell and we're not gonna take it anymore"....and we are NOT going away no matter how much those sites wish we would.

 

[lojo]

Regardless of whether you 'bad-mouthed' them, they have the right for any or no reason to close your accounts.

Regardless of whether you 'bad-mouthed' them, they do not have the right to withhold valid winnings.

If you got stolen from that's theft and should be dealt with.

Is this about theft or a misguided concept of freedom of speech and the "right" to play wherever you want to?

Now if you got kicked out of a forum for reporting your experiences, that would be another story.

 

[BingoT]

A Tip to all that join any Gaming site.
Don't pick a name that's around any forum.
They may use it against you
This is to far fetched I think.Has to be other reasons.

 

[lojo]

What if I signed up as say... absolutpoker, or bingoamI, or pistolcrallys?

I'll probably bow out until you hear back from the sites Tom, I've made my points

 

[BingoT]

Use BingoT i'm sure you will get a better bonus
A Big kick in the @
I would never use a name that I use around town.

 

[NAVYMANS-MOM]

Sites that accept you

as a member, accept your deposits, and then make an arbitrary decision to close your account without any type of explanation, whether they owe you money or not, should be shut down. They have convicted you of a crime against their site without your ability to even ask what the charge is the majority of the time because many sites don't have a LiveHelp to go to in order to ask....and you are ignored by management when LiveHelp tells you to email them.

I never talked in chat rooms against either of these sites...in their own rooms or elsewhere, and I never talked against either of the sites at BPU until I was told in LiveHelp why my accounts were disabled when I was a member in good standing with both of them as a depositing player just the day before. For them to dictate to members where on a world wide internet they are allowed to be members and NOT put that into their rules that they insist you accept upon registration is placing their membership into a precarious position in trying to figure out rules that aren't spelled out and if they trip over the site rules without having them spelled out in the first place puts the player's money at risk of being stolen by the site when they close you out. What part of that don't you understand?

Not only is this a violation of free speech if I wished to complain about a site that has ignored communicating with me to resolve a problem or deny me a payout when I've complied with their rules, I have that right to ask for help from an outside source if I need to. I wouldn't have asked for help in the first place if site management had been professional about dealing with my problem. However, the fact that I NEVER had a problem with either of those sites until I registered at BPU and used the same username there that I used at their site. I did a google search for that username and the first one on the results page to show up was a post I made at BPU and it had nothing to do with either of those sites....all a site has to do in order to check their database of members is do the same thing or actually have someone in management come in as a guest at BPU and do a search on any name in their database to locate posts made by that member.

This is not paranoia on my part....this is FACT....try it yourself if you don't believe me and you'll find out how easy it is for sites to find you and then kick you to the curb with no warning at their site because now YOU are a risk to them strictly on speculation that you COULD be a risk to their bottom line.

Think whatever you want....I KNOW FOR A FACT WHAT THEY DID TO ME. You could easily be next and if warning you with proof that I've provided isn't good enough, you have no one to blame but yourself.

 

[lojo]

Freedom of speech has nothing to do with this, that is a constitutional issue. Why can't you see that? You aren't guaranteed anything of the sort with online gaming.

If your message is simply that it is advisable not to use your same name at forums and gaming sites, there are a lot of good reasons this can be true. To each his/her own.

Do your research, play at good clean places, handle disputes in a professional manner and it should all be good.

 

[Wild Heart]

Is this about theft or a misguided concept of freedom of speech and the "right" to play wherever you want to?

Great question. Do they owe you money?

 

[BingoT]

Great question. Do they owe you money?

Great question.And How much?

 

[NAVYMANS-MOM]

A couple of questions myself

And, no, they didn't owe me money, but some of those sites mentioned DID owe others money that they can't get their hands on now.

Since many sites won't let you even read their site rules until after you've registered and agreed to them blindly, how often do you print out those rules and then go back to compare any changes they've made to them with what you originally agreed to?

Do you believe it is fair for a site to have ALL of their rules in their favor and NONE in yours, including the one that says they can kick you to the curb at any time for any reason? Do you believe it is fair for a site to state in their rules that ALL DECISIONS ARE THEIRS TO MAKE AND FINAL....meaning you HAVE NO RECOURSE TO RESOLVE ISSUES IN A PROFESSIONAL AND COURTEOUS MANNER?

If a site accepted you as a member, you deposited in good faith, never caused a problem at their site in any way, shape, or form, including never requesting a cashout, other than to register at a site somewhere else on the internet, and they closed your account for that reason ALONE, should they have the right to dictate that as a NEW and UNWRITTEN rule to explain why they determined you are no longer worthy of being at their site?

Do you feel it is fair for a bingo site to accept your registration and deposits at all of their sister sites, have you request a cashout, and then be told your account has been disabled with no cashout coming in addition to forfeiting all other funds in your account because now you have broken their 'multiple account' rule when you had NO idea those sites were connected to each other? (There are only a handful of sites that actually list all of their sister sites on their home page.....the rest bury this information pretty well in order to play the 'gotcha' card later)

Don't you think that trying to resolve a problem with a site in a professional and courteous manner is a little on the difficult side when you are shut out of the site with no warning, no explanations, and no email contact?

When or do you even ever hold a bingo site accountable for their actions or do you believe that a site has the right to dictate where on the internet you are allowed to be registered at in order for you to be a member at their site, when they have never posted a rule citing that in the first place?

When does a 'gotcha' actually become wrong in your opinion?

 

[Wild Heart]

And, no, they didn't owe me money,

Gotcha. Thank you!

Also, I took a look at those sites briefly. You can view their FAQ and Rules area without registering.

 

[BingoT]

Well it shows they are paying the player and at times they do reply to the emails.


xxxxx,

As replied to your email earlier today.
Sorry Support does not have any more information. All I can suggest is that you email Manager. However, I assure you your withdrawals have been processed and on there way to your bank.

269243 10/17/2007 2:41 pm Withdrawal Approved Bank Account Payout Sent October 18 xxxx

269290 10/17/2007 5:22 pm Withdrawal Approved Bank Account Payout Sent October 18 xxxx

Regards,

Angel

BingoZest.UK Support

 

[lojo]

If people are not being paid and they followed the terms of the site, please ask them to post their experiences here. They will get help from someone! If they are fraudsters they will be publically humiliated to say the least.

 

[Sissy]

I will pass but thanks to casinomeister for letting us waste his space!! You all have a great day! Bingo is the only online gambling I know anything about, so I will just stick to that.

 

[CB Corp. Mgt.]

To: The Bingo Player's Union

This letter is in response to emails received from your organization on October 19th and 20th related to the disabling of certain player accounts within our organization. To begin, I would like to clarify a couple of inaccuracies. Firstly, although dozens of accounts have been disabled by our Risk Management department in recent days, it should be noted that one of the primary reasons is that they were all interrelated accounts and in violation of multiple account rules among other things. This is something that the posters in question conveniently forget to mention on your forum and I assume they did not inform you of that fact. Simply put, they are not strangers to each other. They are in fact all part of one group sharing surnames, address information, etc. Secondly, the accusation that these individuals were disabled for posting on your forum is completely false as we were not aware of their postings until after we were contacted by you and the accounts were already disabled.



As far as why we have a Risk Management department, we are happy to explain. A risk management department (in one form or another) is not a new concept for pay-to-play online gambling websites. There is a need for all websites to solidly verify the identities of their customers and monitor all purchases and game activity. The obvious reason for this is the prevention of fraud. This is not only for our own safety, but that of our clientele and those people who may be victims of identity theft and whose information is being used online. Furthermore, beyond this being good policy for our own sake, it is required by all reputable online gambling authorities worldwide.



As part of the operations management team, we welcome the recommendations from our risk management department. They asses the existence of risk by:



- Identifying concerns such as the examples already given
- Concerns that are escalated as 'risk' require additional due diligence and may require additional documentation from the player and the monitoring player activity.
- Re-asses options for accommodating the risks
- Consultation session with the operations management
- Decision that may include the disabling of an account


The level of risk that determines the disabling of a players account is solely based on the comfort level and/or acceptability of the operator. This is an industry standard and is acknowledged by all members upon registration as per our rules and regulations. More specifically our Limits of Liability and Indemnification Statement states; The operator shall have the right to suspend or withdraw any participation at its absolute discretion. Personal details of all Players will remain confidential unless Players agree to their details being used for future publicity purposes.



In short, if a players identity, funding methods, or playing habits (including exhibiting signs of problem gambling) rise to a level where they are deemed more of a risk to our business than an asset, we are well within our rights to stop that player from playing on our sites and it is our responsibility to protect ourselves, our other members, our 3rd party funding partners, our affiliates, and our marketing partners from potential fraud.



We have thousands of satisfied clients, all of which continue playing without triggering our risk management filters. If there was no risk involved in this situation, naturally we would welcome these members as we do all our clients. We are in the online entertainment business and look to increase our membership. Disabling a player account without cause would hinder this goal. However, we do recognize the need to disable a high risk player.



We would like to further comment that all members who have been closed from our website have been paid any legitimate moneys owed to them. Specifics have been disclosed to the ring of players in this case that were affected by the use of our policy. As Im sure you would agree, we cannot disclose the specifics concerning the disabling of these members to a public forum as it would violate the privacy rights held by all members whether disabled or not.



We trust that this satisfies your enquiries and would ask that all debasing and unjust comments concerning our websites use of a sound risk management policy within our corporation be removed from your website. No malpractice has taken place and we are certain any online bingo operator would surely agree with our policy.



Regards,


CB Corporation Management

 

[Wild Heart]

Thank you CB Corp for your post. It is very interesting. I knew there had to be more to this story.

 

[BingoT]

Thank You CB
It shows before you run to BPU for help make sure you have all the facts first before you go Bla Bla Bla all over the World.
They will dig holes before they know the facts.

 

[Wild Heart]

Thank You CB
It shows before you run to BPU for help make sure you have all the facts first before you go Bla Bla Bla all over the World.
They will dig holes before they know the facts.

I wonder if casinos and bingos could sue for slander.

 

[lojo]

I wonder if casinos and bingos could sue for slander.

As noted in a BBC article posted by Simmo in the last few days, yes.

 

[BingoT]

I feel they should if the persons involved keep putting foot in mouth before they get all the facts.
BPU is good that they help people and will take the time to help people.But God get the facts first.
I still say that BPU still looks out for them self because they also promote Bingo places.And yes if you talk ^%$# about the places they don't have that would make you join one that they do offer.Hmmmmm.
It's ok BPU I still like you because you do help out with some issues for people.

 

[Wild Heart]

BPU has a chance to be a reputable place to go for help. If only they would get "FACTS" first. This automatic site is "Gulity" policy just ruins their creditability in my opinion.

 

[silkprint]

What I do not understand is how a bingo or casino can let someone make an account at various places and then hold it agains them after the fact.

Casino A owns casinos 1 -100
You don't know they own those and make an account at 23 and 46 .After the fact they can do whatever they want because you broke the rules?
Casinos and Bingo ARE taking advantage of the way things are right now .

Just as a Info only Navy mom has been around the forums since forever.

IMHO is people here started having their accounts closed just for saying playing at XYZ casino stinks right now or they can't win anything there would be alot of pissed off people ..there are a couple of threads going right now that say this and I don't see them having their accounts closed for it . Pretty much only a junky outfit would pull that .

 

[lojo]

They can do better in the future, and probably will

 

[NAVYMANS-MOM]

This part I quote below is a lie

"Secondly, the accusation that these individuals were disabled for posting on your forum is completely false as we were not aware of their postings until after we were contacted by you and the accounts were already disabled."

Here is an exact copy of my post yesterday at BPU about this announcement since they sent a copy of it by email to the admins there:

AND YET I WAS THE FIRST ONE TO POST HERE THAT ALPHABINGO AND BINGOSKY TOLD ME IN LIVE CHAT THAT THE REASON MY ACCOUNTS (WHICH WERE IN GOOD STANDING WITH NO MULTIPLE ACCOUNT ISSUES SINCE I HAVE NO FAMILY REGISTERED AT ANY ONLINE BINGO SITES) WERE CLOSED ABRUPTLY WAS SPECIFICALLY BECAUSE I WAS A MEMBER AT BPU.

Have those jerks look at my threads here "AlphaBingo's unwritten rule" and the "BingoSky unwritten rule" and then come back and explain how they could blatantly lie through their teeth in their email to you.

Have them explain why Jason is so high on that throne of his that he can't hear when players are asking for answers to the point that they are totally ignored by him as if they are peons serving their site strictly as depositors with no right to explanations, and yet we are told repeatedly by LiveHelp that HE is the almighty one that we need to correspond with.

Have them come and explain how it's only been in the last month or so that Risk Management has become the catch-all phrase and vague reasoning they are using for closing accounts that otherwise were in good standing enough that deposits were fine just the day before.

Have them come and explain how they could tell me one day in LiveHelp that BingoSky was NOT a sister site of CB Corp (and therefore Cyberbingo) when I specifically ASKED and copy/pasted the response here at BPU, state that my account was just fine at Alpha, and then totally disable the account three days after my posting that information at BPU, and use that posting as the reason for closing the account?

Have them explain to me how they knew I had posted anything about their site here at BPU in the first place if they hadn't gone on a fishing expedition here searching for usernames that matched their database? And ask them why they hadn't even bothered to read the posts regarding AlphaBingo and BingoSky to verify that I had said anything bad about their site, because if they HAD read the posts they would have discovered that I had said NOTHING disparaging against their sites UNTIL they told me they closed the accounts at those two sites BECAUSE I was a member here at BPU.

NOTE BY ME: I posted previously in this thread giving LINKS to those threads at BPU, and it's obvious to me that once again, CB Corp has chosen NOT to read anything that was actually said or done prior to them jumping to conclusions and making accusations that I was a risk to their site or they would have known in advance that I was no such thing.

 

[Wild Heart]

NavyMom,
I'm thinking CB Corp's reply was for the thread made here a few days ago. From what I seen your issue was from Jul 13, 2007? Maybe a good idea to email them about your issue? However, the site has the right to ban or close anyone's account for any reason. If you are not owed money nothing can be done really.

 

[NAVYMANS-MOM]

Email who? Jason never replies....I've gone that route

and whoever the manager is/was at BingoSky sent the email reply to me anonymously so I never had a name; however, that person also told me to write an essay on why I felt I was 'worthy' of having my account enabled again by explaning all the good qualities of their site.

Now.....I was a depositing member in good standing at Alpha for over a year with never having a problem in a chatroom, never requesting a cashout, never being a problem for them. I had talked with them in LiveChat to make sure I didn't have any duplicate accounts since I discovered after joining BPU (and not posting anything yet...just registered there) and reading through the threads that BingoZest was closing down and I had been a member there. When I went to check my account at Zest, it was redirected to Alpha so I was worried about a multiple account issue since I never knew before that time that they were 'related' . I was told that the account was just fine.....and WHAM, three days later the account was disabled. When I asked in Live Help why, I was told it was because I had said disparaging things about Alpha at BPU.....which I hadn't done at all. I was told to email the manager (Jason), and I never heard from him. It was at that point that I got angry and posted an open letter to Jason at BPU, which was never replied to, either at BPU or by email. I've yet to hear from him.

The ONLY comment I had made about Alpha up to the account being disabled was when somebody at BPU asked about how to get her money from Zest that was owed to her since they closed up shop, and I gave her the email address I had for Alpha since I now knew that Alpha was a sister site and stated that perhaps they could help her. I never said anything that was against the site itself...I only made the remark that Jason is not easy to get ahold of.

Less than a month later, I went to BingoSky Live Help, asked about any sister sites they might be related to because another discussion was going on about that site being related to Cyberbingo. Was told in LiveHelp that they had no sister sites, that they were a stand-alone site, and I went to BPU and posted that chat into that discussion supposedly to clear up a misunderstanding. Two days later, my account was closed at Sky...went back to Live Help there and was told it was because of my posting at BPU, and to contact the manager by email. When I got a reply a couple of days later, I was told I wasn't the kind of member they wanted, but they would reconsider if I would write an email explaining why I should be allowed back in and to state all the good qualities their site has that appeal to me. I again got angry and told them where to shove that essay crap....I shouldn't have to beg a site to take me back when I hadn't done anything wrong to them in the first place, and in fact, I believed I was driving members TO their site as a stand-alone.....and it was all a lie from Live Help anyhow. I still have no idea who that manager was.

The fact in point to all of this is....my accounts were disabled because I was a registered member at BPU and had used te same username at BPU that I used at CB's bingo sites....and the ONLY way they could have known that I was a member at BPU was if they had one of their admins come into BPU and do a search for usernames of people they have in their database....NOBODY could have complained about my posts and said I was running their sites into the ground because it never happened until AFTER they kicked me to the curb based on assumptions alone.

So the ones that needs to get their FACTS straight before now coming into sites like this one and crying 'foul' and lying like rugs are the admins of those sites. I haven't lied, I haven't fabricated MY facts, I've documented it all by saving the chats and saving the emails I did get. I can't speak for every player who has complained against CB....I can only speak for my own experience with this group. If they can back up their claims, let them try to bring it on where it concerns me and my accounts and what actually happened.

 

[Sissy]

Thank you Navy Mom... we both know what the facts are. Took long enough to get them together didn't it? More "facts" coming back at BPU... I am retiring from Casino Meister as of this post. Some folks just do not want to see the truth.

 

[Wild Heart]

"Some folks" just can't understand that a casino or bingo site can ban or close a player's account for whatever reason they want. Even if you don't agree, it is their right. As long as no money is owed to you, I don't understand what all the fuss is about.

 

[lojo]

Thank you Navy Mom... we both know what the facts are. Took long enough to get them together didn't it? More "facts" coming back at BPU... I am retiring from Casino Meister as of this post. Some folks just do not want to see the truth.

Sissy, If there are points to be made, and questions to be answered, you might do some good by stating facts, asking and answering questions here; rather than 'resigning'.

The rep stated that no accounts had been locked without players who were owed being paid. Is there evidence to the contrary?

The rep stated that no accounts had been closed because of posting on forums. Is there evidence to the contrary?

The rep has been called a liar, straight up, but nobody has backed that up here.

The rep did not call anyone a liar, just stated his case.

I don't know much about bingo, or the businesses involved. And my voice is only one voice... if you think I've been blind, or BingoT, or WildHeart; please enlighten us. I have no affiliation with those sites (or any other), Tom doesn't either, if Wildheart does s/he can state so or not, but that wouldn't make the arguments any less real. All I care about is the truth and the facts.

Stick around and make apoint if it is important, please? Otherwise... oh well.

 

[Wild Heart]

I don't know much about bingo, or the businesses involved. And my voice is only one voice... if you think I've been blind, or BingoT, or WildHeart; please enlighten us. I have no affiliation with those sites (or any other), Tom doesn't either, if Wildheart does s/he can state so or not, but that wouldn't make the arguments any less real. All I care about is the truth and the facts.

Nor do I.

I just don't understand the dead horse called "freedom of speech" that they keep on beating. The site has the right to decide who plays at their site. Also, remember they also have the right to sue for slander if proven.

 

[lojo]

Again, i don't know anything about the intergrity of these bingo businesses. I would think that if they were rogue, Tom would have been able to tell us by now... he seems pretty well aware of Bingo... might have even been these sites he put out a call for experiences from.

The only reason I ever play at bingo sites is the scratch cards and cool funky slots Most offers from bingo sites for 'free play' are duff (including desperate housewives... erm from your site Tom) My good experience has been with bingo hall... turneda couple dollar freebie into a chunk and was assured by the Gm that he would find a way to pay me... but I digress.

Back to your point wildheart; we have freedom of speech, nobody is kicking anybody off of a forum for stating facts and opinions. I don't have a right to play anywhere.

 

[silkprint]

I can't stand online bingo anymore . They only money I ever made from them was as an affiliate .I have never been an affiliate of any of the bingos in this thread . Is anyone posting in this thread an affiliate with these bingos?

 

[Wild Heart]

I'm not an affiliate for any bingo or casino. Heck, I haven't even played in months due to U.S law making it so hard withdrawal winnings.

 

[lojo]

I can't stand online bingo anymore . They only money I ever made from them was as an affiliate .I have never been an affiliate of any of the bingos in this thread . Is anyone posting in this thread an affiliate with these bingos?

Pretty much asked and answered (except from navymom and sissy) Bingo stated he wasn't, you know damn well I'm not, and wildheart asserted the same.

The bingo I play most is in the 'specialty games' sections of accredited casinos.

Tom took down a good haul from a bingo site, addy did too.. it can happen

Are you thinking that some of the flack is coming from disgruntled affiliates at BPU? Just wondering

 

[BingoT]

from your site Tom)

Oh Thank You
The only place I use to promote that is no good is bingosuite.
And I did get paid after all
And I have been doing this Bingo/Casino thing now for 7 years.And if I see proof And I mean proof that any site treats the player like ^%$# I stay away from them.I have to knock on wood that in 7 years I have had 1 person B to me about a type of problem they have had but it was fixed in a day and all it was a misunderstanding on the players outlook.
At times BPU use to bad mouth Bingo Hall I think but now they promote them And Bingo Hall is a good one for the player too.I'm an affiliate for many places But you can bet your @ if you get into any ^%$# with any of them I will fight to the end for ya.
I myself don't get into this bad mouth &^%$ like some.and to me I think it's a way for an affiliate to try to gain something from it.It's like if I started a thread like Tom's Bingo is the best and you get all negative reply if I was someone new looking for a place to play and I see this crap about Tom's I would stay far away from it.
But we all know BingoT is one hell of a guy <---I have proof lol
This is only my two cents.
And we all know you want a Bingo

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[BingoT]

I am retiring from Casino Meister

Sissy I wish you well.Happy Retirement from CM's
But we all know you can't stay away.

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