Omni Casino tricks

[Dirk Diggler]

I'll give them a go then - what email address did you send your mail to?

 

[dirk_dangerous]

The bad part about all this is that Omni isn't answering Emails in a timely manner. Players have to email Omni two or three times to get a response. This isnt acceptable customer service for a casino with Omnis reputation.

 

[evoid]

Digler, I emailed them at [email protected].
They answered me in less than 24 hours. Good luck.

 

[seanjohn]

There are some people posting here who would argue to the end of time that the world is flat.

Please note that these people are the ones who will lose $8xx to a casino and still unashamed enough to brawl about it. Where does part of that money go? Our pockets.

Do you mind the existence of losers?
I don't.

 

[CJack]

These folks really do not have a clue.
I deposited and wagered. No communications from the Omni but after reading the messages here, just withdrew my balance.

I checked the log viewer after wagering and it showed $2785 wagered.in November. After my funds arrived in Neteller I went back to the casino to see if the bonus had been added. It was not. In checking the log viewer I now did not have any entries for November !!!

Tough to argue about a bonus if no wagering is shown.
Paranoid that I am about casinos I sent the following email and received their reply.

(They never answered my questioned but answered one I did not ask.
Contacting the CSRs is a waste of time.)
====
To: <[email protected]>
Sent: Friday, November 19, 2004 12:47 AM
Subject: Wagering in November
Account - 'XXXXX
I made a deposit and wagered in November.
Deposit $200 - wagered $2785.
The casino bank shows entries.
The log viewer shows no wagering in November.
Please advise
====
Omnis answer (from 49erCasino)
Good morning XXXXX
Thank you for taking the time to contact us and I apologize for the late reply.
I took a look at your account and it seems that it has a temporary block from
receiving Novembers promotion.

What I can suggest you do is contact our promotions department
by calling: Toll free 888 477 2239 or by clicking on the live help option available at

You do not have permission to view link Log in or register now.

between 9am and 4pm EST, Monday through to Saturday for the details on your account and to assist in having this issue resolved.

XXXXX, I apologize for any inconveniences caused, and I look forward to hearing
about a resolution.

Cheers and Good Luck,
Amaya
Customer Care Agent
49erCasino

 

[Dirk Diggler]

The bad part about all this is that Omni isn't answering Emails in a timely manner. Players have to email Omni two or three times to get a response. This isnt acceptable customer service for a casino with Omnis reputation.

Although I agree that their email reponse time is extremely poor (same as all other Crypto's), I really don't think that's the bad part of all this.

That is plain and simply that they advertised a promotion (even sent emails to many players) and then refused to give the bonus when the players met the terms and conditions.

That is just totally wrong - if they don't resolve this and do the right thing (i.e give ALL the players who met the terms the bonus) I really don't see how Bryan can possibly keep these in his recommended section.

 

[Stanford]

That is just totally wrong - if they don't resolve this and do the right thing (i.e give ALL the players who met the terms the bonus) I really don't see how Bryan can possibly keep these in his recommended section.

Another player just showed up with the same story at WOL. I too am curious what CasinoMeister is finding out.

Stanford.

 

[fredb]

Omni pulled their dirty trick on me too.

I spoke to a CSR from the promo dept. and she categorically refused to give me the bonus for this month even though I have wagered at least 2500$.

She claims I have been abusing their promotions although I have always followed the rules by the book.

 

[Stanford]

Omni pulled their dirty trick on me too.

I spoke to a CSR from the promo dept. and she categorically refused to give me the bonus for this month even though I have wagered at least 2500$.

She claims I have been abusing their promotions although I have always followed the rules by the book.

At WOL, I see they got GrandMaster also. Another person at WOL just posted the chat with an Omni CSR.

Time to use the "R" word. This is really to bad.

Stanford.

 

[Dirk Diggler]

Just to let everyone know I have now been given the bonus.

Thank you to everyone who has helped - especially Sirius at faircasinos.com

Still doesn't justify how they've treated me or anyone else though.

 

[The Dude]

And I've been assured that the complaints that have either been posted or submitted to me will be answered.

Just so you know there are things happening behind the scenes...

 

[Tekman]

Me too

Omni are refusing to pay me the November bonus too, and I only joined 13th October this year (as somni). I withdrew most of my money at the end of October to check the casino was on the ball with withdrawals, but put it back at the start of November. Having played my November wagering requirements, Live Chat told me I had shown a pattern of bonus abuse (in 3 weeks?) and was blocked from receiving bonuses. I emailed support 2 weeks ago to put my case and ask them to reconsider. I explained I was keen to start playing on the site again but wanted the matter resolved first. They have not replied. Add me to the list of disappointed disillusioned omni players please <sigh>

 

[Stanford]

And I've been assured that the complaints that have either been posted or submitted to me will be answered.

Just so you know there are things happening behind the scenes...

Glad you are on the job.

My concern is that they will take care of those you champion but leave others to flounder. Note Tekman's post immediatly above.

Will Omni as a matter of policy always award the bonus to non fraudulent players who meet the wagering requirements? Or will they continue with the "pattern of abuse" excuse.

Stanford.

 

[The Dude]

Glad you are on the job.

My concern is that they will take care of those you champion but leave others to flounder. Note Tekman's post immediatly above.

Will Omni as a matter of policy always award the bonus to non fraudulent players who meet the wagering requirements? Or will they continue with the "pattern of abuse" excuse.

Stanford.

As far as I know, They are looking at these on a case-by-case basis. The complaints I receive may get precedence, but I don't know. I hope they are reviewing them all. I've only received a handful (literally) by the way (via the PAB). I can count them on one hand.

 

[halix]

I got my November bonus credited after an app. 20 minutes phone conversation with them. (Btw, they don't really discuss this matter with you on live chat or email - you have to phone them to get a serious conversation partner...)

Don't know, if this helps - but I drew their attention to the ongoing complaining threads at CM and Winneronline.
Plus, I didn't withhold my opinion, that they risk their reputation as one of the most-respected casinos.

Lost not only 400$ during November - gambled my 100$ bonus away as well - to keep them happy...

 

[fredb]

I just pitched an official bitch.

 

[The Dude]

Well, so far there are 11 aggrieved players who have come through me. These have all been forwarded to the casino.

 

[Petunia]

** It is a process, and nothing is going to happen immediately. We have all seen this before... So hang in there fellas. I believe that if you give them enough rope, they will either start reeling themselves in, or hang themselves. I am curious to see which way they go... **

 

[paul1]

Perhaps they should go back to the 30% monthly bonus and stop with this policy that was obviously going to upset some players. Either that, or do away with the monthly bonus all together if that is what they want. It's their show, run it the way they want. But for the life of me I do not understand why they would consciously change their policy in a manner that was obviously going to ruffle a lot of feathers. WHAT were they thinking?

I hope they resolve this. I think they will. I still think they are a class act. They just had a lapse of judgement. None of us are perfect.

 

[Dirk Diggler]

They aren't going to resolve this - all they'll do is payup to the players that have complained on the likes of here and screw everyone else.

The fact that they're still refusing the bonus to players who have met the requirements weeks after it has been brought up on here and WOL says it all IMO.

 

[DiePolizeiistda]

Brian,
I am wondering whether Omni casino deserves still a place in your list of very reputable casinos given the number of complaints.

 

[The Dude]

Brian,
I am wondering whether Omni casino deserves still a place in your list of very reputable casinos given the number of complaints.

To be fair, I don't see a fall from grace with 11 complaints - all of these complaints should be taken care of on an individual basis. I believe the management has realized that they errored in their ways, and they are resolving these issues.

 

[largeeyes]

Got my bonus without a problem this month.


I did notice that Caribbean sun completely scratched their monthly. Kinda odd

 

[DealerBusts]

Brian,
I am wondering whether Omni casino deserves still a place in your list of very reputable casinos given the number of complaints.

Maybe they should be removed for a month or two from the list as punishment and to prove that they've shown a change of attitude towards players during that period.

 

[Dirk Diggler]

For me they shouldn't be on there - I certainly wouldn't recommend them to anyone.

The bottom line is they refused bonuses AFTER the terms had been met, and then only gave it to players who complained to the likes of here. Only last week players were still being refused who had met the terms - weeks after it had been brought to their attention.

Its just like a Warren Cloud casinos behaviour (possibly worse - at least they do give you the bonus when you meet the terms) where you email them to find out what is going on with your cashin, are totally ignored and then ONLY when you post on here does anything get done.

Now, would anyone recommend them?

 

[sirius]

To be fair, I don't see a fall from grace with 11 complaints - all of these complaints should be taken care of on an individual basis. I believe the management has realized that they errored in their ways, and they are resolving these issues.

I thought they knew what they were doing but it is obvious now that they don't. They seem to want to fraudulantly and selectively choose who they give the bonuses to, after players have played through all requirements, based on unknown criteria (maybe they just look at whether players have won or not in the past and don't give it to overall winning players).

 

[paul1]

Got my bonus without a problem this month.


I did notice that Caribbean sun completely scratched their monthly. Kinda odd

I think you meant Caribbean SANDS. Because Caribbean Sun, the poker room for Peak Entertainment, still has a $40 monthly.

But yes, I too noticed that Caribbean SANDS has thrown in the towel on the monthly bonuses.

 

[DiePolizeiistda]

Brian, I do not believe that a) 11 complaints from your members is a negligable number for a casino listed as reputable in your list, b) as you will be aware of there are also complaints on other message boards and c) contrary to your hope Omni management has not changed its ways, as the December bonus operates with the same vague and ambiguous bonus terms that led to the problems in the first place.

 

[paul1]

I'll tell you what. I'm not going in there and play $4000 worth of action on a hope and a prayer that I MIGHT get a bonus.

No hard feelings, Omni. But if I give them $4000 action and then they decide not to give me the bonus, it will leave a bad taste.

So, like I said. No hard feelings, Omni. And I wish you luck. But I'll play there again some other day in the future. Maybe.

 

[The Dude]

I'm bummed

This is a really difficult decision for me to make, but I've temporarily removed Omni Casino from the reputable section. This is more or less what I've conveyed to the casino:

...As you know, there are a tons of players who will only play the bonuses - that's just the way it is in this industry. And if a casino is going to be inviting players to use these bonuses - then they need to apply the rules fairly. Here we have a situation where Omni advertised a bonus, and the players needed to wager a certain amount in order be awarded the bonus. But when the players met their end of the agreement - the casino disqualified them referring to the following condition:
This loyalty bonus will not be credited to accounts that have in the past shown patterns of bonus abuse (ie wagering is done primarily using promotional funds and not deposited funds).

I understand that the casino is trying to protect themselves from problematic players or what they deem abusive play action, but this is not the way to handle this. The casino should protect themselves before the fact by not offering these bonuses to certain accounts, not after the fact. There is a sense of trust being breached here on the casino's part, and in this line of business trust can be very fragile.

11 complaints have been forwarded to the casino for review, and it seems that only the players who were the "squeaky wheel" have been taken care of. I am surprised that Omni Casino, with its stellar reputation would jeopardize their standing with this badly handled application of their T&Cs. I would have expected a bit more foresight on the casino's part. They have the experience and background to avoid these sort of situations.

The bottom line is these players followed Omni's wagering Terms and Conditions and Omni refused to give it to them AFTER the event on the grounds of what still does not seem to be too clear. Defining abusive players is somewhat subjective, and there are too many areas where a casino can abuse these sorts of policies.

For the time being, I have removed Omni Casino from its listing in Casinomeister's reputable section until this situation has been cleared up. I would be glad to endorse their operation, but not while these activities are in effect.

 

[cipher]

This is a really difficult decision for me to make, but I've temporarily removed Omni Casino from the reputable section. This is more or less what I've conveyed to the casino:

...As you know, there are a tons of players who will only play the bonuses - that's just the way it is in this industry. And if a casino is going to be inviting players to use these bonuses - then they need to apply the rules fairly. Here we have a situation where Omni advertised a bonus, and the players needed to wager a certain amount in order be awarded the bonus. But when the players met their end of the agreement - the casino disqualified them referring to the following condition:
This loyalty bonus will not be credited to accounts that have in the past shown patterns of bonus abuse (ie wagering is done primarily using promotional funds and not deposited funds).

I understand that the casino is trying to protect themselves from problematic players or what they deem abusive play action, but this is not the way to handle this. The casino should protect themselves before the fact by not offering these bonuses to certain accounts, not after the fact. There is a sense of trust being breached here on the casino's part, and in this line of business trust can be very fragile.

11 complaints have been forwarded to the casino for review, and it seems that only the players who were the "squeaky wheel" have been taken care of. I am surprised that Omni Casino, with its stellar reputation would jeopardize their standing with this badly handled application of their T&Cs. I would have expected a bit more foresight on the casino's part. They have the experience and background to avoid these sort of situations.

The bottom line is these players followed Omni's wagering Terms and Conditions and Omni refused to give it to them AFTER the event on the grounds of what still does not seem to be too clear. Defining abusive players is somewhat subjective, and there are too many areas where a casino can abuse these sorts of policies.

For the time being, I have removed Omni Casino from its listing in Casinomeister's reputable section until this situation has been cleared up. I would be glad to endorse their operation, but not while these activities are in effect.

Bryan:

From what I can surmise of this situation. It's OMNI (through their lack of due diligence) that has now even put you in an untenable situation and for what I cannot imagine is anything more than a thousand dollars at the outside.

You've clearly done what you needed to do and I think OMNI had better wake up and smell the roses before this nonsense has an even more devastating and long lasting effect on them. Have a good one.

 

[Clayman]

For the time being, I have removed Omni Casino from its listing in Casinomeister's reputable section until this situation has been cleared up.

Certainly sounds like the right decision under the circumstances.
Just wondered what, if anything, special happened since your prior post where you said "I believe the management has realized that they errored in their ways, and they are resolving these issues." Or maybe you just changed your mind after more reflection?

 

[Tekman]

I emailed Harrods Casino a few days ago about a bonus I (wrongly) thought I was entitled to. Within one hour I received the following reply:
"You didn't qualify for last week's promotion, but we have credited your account with 25 as you were very close to qualifying."
I checked the game history and they were correct, but what a difference in attitude. Omni have still not given me the bonus I really did earn (Live Chat confirmed I had more than met the wr's), nor have they replied to my email of about 3 weeks ago.

 

[The Dude]

...Just wondered what, if anything, special happened since your prior post where you said "I believe the management has realized that they errored in their ways, and they are resolving these issues." Or maybe you just changed your mind after more reflection?

Yeah, I dwelled on it a while, and I felt uncomfortable endorsing an operation that was doing something I didn't fully agree on. Since then, I've spoken over the phone with the casino reps, and there is light at the end of the tunnel. It looks like they will be making some changes that will be fair to both the players and casino alike.

 

[Stanford]

Open Letter To Omni Casino

Dear Omni,

I am a supporter.

Currently there is some tension because you have chosen to discipline those who you believe have abused your bonus. Let me make clear that I dont agree with you. The player community has long fought any attempt of refusing a bonus after a player has deposited and played.

However, I dont want us to lose sight of what an outstanding property you have been prior to this dispute. I dont want that reputation permanently harmed. I hope you work hard with the moderators to settle this dispute and then design a promotion package that you can live with. There will never be a promotion package that smart players cant exploit. You will get a mix. You just need the right mix.

I cant walk in your shoes but I intuit that you feel somewhat boxed. Maybe you feel the damage to your reputation is accomplished and there is no way to salvage that. Maybe you feel that you have been liberal with your promotions and the players are unappreciative. I think you are in error if those are your feelings. The player community wants you to be successful.

I personally dont mind if you stop offering bonuses at all. Or reduce them. Or increase them. I just ask that whatever you do, you be what you have always been; a casino the players trust.

Players havent given up on you. Dont give up on us. If you ask us, we will even help.

imho,
Stanford

 

[dominique]

I second Stanford.

Omni has been an impeccable casino for years, accomodating even obvious bonus hunters in general without complaint and despite losses.

There are rogues out there who have spent all that time being horses axxes and they are being redeemed. That is just not right.

Here you are looking at a decent place that has provided consistent winnings for many of the older players literally for years without complaints. Don't tell me it's not so - I see it in my statistics. The repeat bonus has helped people consistently, month after month, to walk away with profits.

So it got out of hand and they felt compelled to clamp down and put a stop to it. They went about it the wrong way - agreed. I do, however, understand why they do not want to come here or to wol and talk to you all to fix it - not everyone has the prerequisite elephant's skin. You guys can get pretty harsh. I have a feeling I'll get mine for this post, too.

I think you can see more tightening of WR in the near future from all places. It has to do with the US department of Justice having caused many places to refuse advertising fom online casinos. There is less money out there.

I am not looking at this as a seperate incident - I have to look it in relation to the industry. And I find it very alarming to see a well established, always impeccable casino rogued like this when true rogues continue to operate unfettered.

Casinos like Omni, the older reputable ones, are who is responsible for any of the reputable guys still operating today. All these older, reputable places together have posted the considerable lobbying expenses that have kept an anti online gambling law in the US at bay. You should all be grateful, without them all casinos would be underground and rogues would rule.

Be careful who you shoot down and who you rogue. Stay with rogueing crooks, don't undermine the backbone of the industry for a mistake!

I strongly disagree with Brian's putting this casino on a not recommended list and I hope a stop is put to this pronto!

 

[cipher]

Hi Dominique:

Quote, "Be careful who you shoot down and who you rogue. Stay with rogueing crooks, don't undermine the backbone of the industry for a mistake!" In my opinion Dominique this was far from that of a mistake.

Moreover, there's every indication that this fiasco was, (and I reiterate) WAS a carefully crafted attempt to shaft several players and it seems as though that group of players is growing exponentially given OMNI's assinine handling of this entire episode.

If this truly was a mistake the matter could have and probably should have been put to bed a long time ago. Have a good one.

 

[dominique]

Hi Dominique:

Quote, "Be careful who you shoot down and who you rogue. Stay with rogueing crooks, don't undermine the backbone of the industry for a mistake!" In my opinion Dominique this was far from that of a mistake.

Moreover, there's every indication that this fiasco was, (and I reiterate) WAS a carefully crafted attempt to shaft several players and it seems as though that group of players is growing exponentially given OMNI's assinine handling of this entire episode.

If this truly was a mistake the matter could have and probably should have been put to bed a long time ago. Have a good one.

And I quote myself:

you are looking at a decent place that has provided consistent winnings for many of the older players literally for years without complaints. Don't tell me it's not so - I see it in my statistics. The repeat bonus has helped people consistently, month after month, to walk away with profits.

So it got out of hand and they felt compelled to clamp down and put a stop to it. They went about it the wrong way - agreed.

What I am saying is: Don't throw out the baby with the bathwater!

 

[Stanford]

Moreover, there's every indication that this fiasco was, (and I reiterate) WAS a carefully crafted attempt to shaft several players and it seems as though that group of players is growing exponentially given OMNI's assinine handling of this entire episode.

If this truly was a mistake the matter could have and probably should have been put to bed a long time ago. Have a good one.

I am taking CM's post as a sign that this will soon be over. But we need more than a sign. I really want this casino to return to their previous position. It's good for them. It's good for us.

I wish I had better insight into this. Doesn't it seem to you like novice involvement here? No one thinks vague "bonus abuser" clauses are enforceable after the fact. No one that's been around for awhile. This sudden shift of position smells of a new manager who doesn't understand the history or maybe the industry.

I am reminded of a new controller who insisted that a company in the telecommunications industry maintain historic margins despite increased competition... and so management priced to cost rather than market - guess what, the same margin on much less sales was a poor answer.

I don't know. How does this sudden reversal feel to you? And do you think all is lost? Or do you share my view that Omni can redeem themselves? You have been around for awhile.

CMeister, as always, I salute you standing up for the players.

Stanford.

 

[jetset]

Bryan, your decision regarding Omni is absolutely fair in my view.

Just reading the wording of the T&C QUOTE This loyalty bonus will not be credited to accounts that have in the past shown patterns of bonus abuse UNQUOTE gives the perception that a lawyer worded this passage to ensure that all the bases were covered.

That doesn't make it right to retroactively screw legitimate players enticed to the casino who comply with the rules of a specific promo. That's plain bad, not to mention questionable management, especially when it involves players that the casino must know are genuine, as we see now on the message boards protesting at this nonsense.

I agree with Cipher - this has gone on for far too long despite warnings sent by various people to both Cryptologic and the casino and it is time that it stopped.

The management needs to return to the set of values that created Omni's former reputation.

Stanford - good, balanced posts and I agree with the sentiments expressed therein.

 

[DiePolizeiistda]

Bryan,

Right decision reflecting once again the high quality standards that are used here. The issue is simply that the T&C are an open door for abuse; and the number of complaints underlines the existing abuse. There are many other straight and clean ways how a casino can protect itself against players that seem to play only for bonuses.

 

[paul02085]

I agree 100% Bryan.

Although i think noone here wants to see Omni's reputation trashed, they must make this right.

If they do, they will be fine (just like Gaming Club did). If not they wont be.

Either way, its the right decision IMO.

 

[KasinoKing]

Another open letter to Omni.

Firstly, I agree with all the recent posts above.
Secondly, I feel that this whole situation only came about because Omni wanted to stop people taking the mickey by meeting the WR with very low risk games/strategies, and then cashing out a chunk of the bonus.

(One thing I still do not fully understand is why you (and most other casino's) allow Blackjack with house edge <0.5%, but disallow Roulette with 2.7% (European) or 5.26% (American)).

There is a very simple solution to this whole mess which will quickly restore Omni's previously good reputation as a fair & honest casino offering a great bonus incentive to it's regular customers:-

Reinstate the old 100% match on $100 deposit, with the bonus awarded up front and 20xB WR. Then limit the amount of play on the problematical games, by either:-

a) Only allow 25% of the WR to be played on BJ, Video Poker, or Roulette. (ie. $500 max on each)

or, less favorable:-

b) Only count each $1 wagered on the above games as 25c. (ie. If a player wants to do his whole WR on Blackjack, he would have to wager 80 x Bonus)

I'm sure this would restore player loyalty and remove the need for any 'vague & woolly' T&C's allowing the casino to arbitrarily ban so-called 'bonus abusers'.
Yours, KK

 

[GrandMaster]

a) Only allow 25% of the WR to be played on BJ, Video Poker, or Roulette. (ie. $500 max on each)

or, less favorable:-

b) Only count each $1 wagered on the above games as 25c. (ie. If a player wants to do his whole WR on Blackjack, he would have to wager 80 x Bonus)

Are craps and baccarat allowed under option (a)? If yes, then I would play craps, if not, then this bonus is too prescriptive and I just would not bother with it, which might be the desired outcome from the casino's point of view. I would rather go for option (b).

 

[Vesuvio]

Just a few points:

Secondly, I feel that this whole situation only came about because Omni wanted to stop people taking the mickey by meeting the WR with very low risk games/strategies, and then cashing out a chunk of the bonus.

The only way of taking the mickey out of the bonus was to withdraw if you got back to your deposit. If you were willing to play with your deposit then given the software there was no way of playing this offer without having a high risk of losing a chunk or all of your deposit.

I think you're confusing things, here, KK - this bonus hasn't been stopped because player behaviour has changed, it's been stopped because the rest of the industry has changed recently. Most casinos seem to have agreed not to compete on bonuses. Instead of offering generous bonuses which would make a profit from most players while losing a percentage to bonus hunters they're now offering bonuses which are usually just traps for the unwary - at least in the past 'recreational' players weren't being deceived by the bonuses as they are now.

(One thing I still do not fully understand is why you (and most other casino's) allow Blackjack with house edge <0.5%, but disallow Roulette with 2.7% (European) or 5.26% (American)).

This has been explained before - the main reason is you can cover all options for a guaranteed profit unless the wr's very high. The second reason is that they'd rather not have any game that a complete beginner having no clue about casinos can play to give him a decent chance of making the wr.

Reinstate the old 100% match on $100 deposit, with the bonus awarded up front and 20xB WR.

It was a 30% match on a $334 deposit, so you can see this group was always trying to extract a bit more cash from players compared to most of the other Cryptologic casinos. It's not a suprise they're one of the first to bring an end to their bonus scheme.

By the way, you forgot VP in the games they should ban - in any case, rather than begging for crumbs I'd rather just give their casino a miss. There are lots more out there.

 

[KasinoKing]

By the way, you forgot VP in the games they should ban - in any case, rather than begging for crumbs I'd rather just give their casino a miss. There are lots more out there.

Just a few points about our last two posts:-

I agree with your first point. And I respect your opinion because I know absolutely nothing about the workings of a casino from the 'other side'!

I know what you're saying about Roulette. It's just that I would like to have a little dabble now & then (I like a gamble! ), but I don't play it cos it's not counted in WR.
I still think the casino's would benefit more by offering it than not. Novice punters always seem to head for it in B&M casino's because it's so simple. Whether players 'have a clue' or not, with the HUGE house edge I'm sure the casino's would take more bonus back off people than say, with Blackjack.
But maybe they would need to enforce some 'max bet' & 'low risk bet' restrictions. (Suits me! )

When I said 'old $100 100% bonus' I was referring to what it was when I first played with them in 2002 when they seemed prepared to try to compete with the best (Intercasino) But on checking back, it was actually $75, 100%.

I did mention VP in the games they should ban. (well, restrict at least).

Have a good month!
KK

 

[Vesuvio]

I did mention VP in the games they should ban. (well, restrict at least).

So you did! You might well be right about roulette, especially as the average player would probably come up with some brilliant 'system' based on the most recent colours/numbers

 

[GrandMaster]

This has been explained before - the main reason is you can cover all options for a guaranteed profit unless the wr's very high. The second reason is that they'd rather not have any game that a complete beginner having no clue about casinos can play to give him a decent chance of making the wr.

I still don't understand why casinos cannot implement a system which would exclude hedged bets or bets covering more than, say, 30 numbers from the WR. Another possibility would be to calculate the maximum amount that the player could lose and count that as the stake for wagering purposes, so if you cover all 37 numbers with 1 unit, then you are guaranteed to lose exactly 1 unit, and it would count as betting 1 unit.

 

[sming]

More and more, the bonuses and comps of online casinos today are further and further distant in nature from the straightforward and authentic comps of land casinos, e.g. free room and food and drinks, free airline tickets, limousine pickup, shopping spree certificates, presidential suite, show tickets, a shopping mall walk-through with your hostess picking up the bill in the end, the king-like treatment by everyone from the land casino, etc. etc. Yeah, by fairness and by willingness, we players bet big and long. We win and lose, so what?! That is all part of the game. What are the bonuses and comps of online casinos like today? For the promise of a bonus that could easily be denied with any excuse of "are final", the player gets such a lien of WR that playing his/her favorate game is no longer fun at all but more like a coal miner deep inside the dirt wondering whether he/she would ever see the light of day again! What is even worse, the bonuses and comps of today forces the player to lose on games that he absolutely has no interest in. It is like forcing you in a land casino to sit for hours and days next to your greatgrandma and her pals going through the torture of listening to the ding-ding-dong-dong of pennies when what you really want to play are blackjacks, bacarrat, roulette, and crap where real excitement is and where your brain will be constantly challenged so that Alzeimer's disease will never come close to you! Hay! Where is the slogan "We are a cyberspace casino and we pass our savings of the huge operating expenses that a land casino must incur to you! Come to us in your bikini or even in your birthday clothing from the comfort of your home!"?! Things have changed for real. The current philosophies of online casinos are just going to drive more and more online gamers to land casinos that in most cases are no more than 1 hour's driving away and whose pretty girls and swimming pools are real and touchable! Do you agree?

-sming

 

[The Dude]

Be careful who you shoot down and who you rogue. Stay with rogueing crooks, don't undermine the backbone of the industry for a mistake!

I strongly disagree with Brian's putting this casino on a not recommended list and I hope a stop is put to this pronto!

WTF???

Who got rogued here?? No one! Did I shoot anyone down?? Don't think so!! Were they put on a "Not Recommended" list?? Wrong again! No such animal.

and it's brYan!!!!

Y Y Y Y Y Y fucking YYYYYYYY!!!
friggin' BRYAN for christ's sake!!!!