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no flushing at 32red?

Discussion in 'Online Casinos' started by andyhinckley, Dec 19, 2014.

Tags:
    Dec 19, 2014
  1. andyhinckley

    andyhinckley Meister Member CAG mm3

    Occupation:
    whatever
    Location:
    uk
    When i have had a good session at 32red about this time of night i ask CS if they can flush my winnings..
    Just been told they can no longer flush winnings.

    :(

    this was the main reason 32red WAS my number 1 casino

    I am now going to have to wait till monday till my winnings are available for withdraweal.

    any one else think this sucks?
     
    4 people like this.
  2. Dec 19, 2014
  3. DepositSpinLose

    DepositSpinLose Experienced Member

    Occupation:
    self employed
    Location:
    british columbia
    LOL

    are you serious? u have not seen all the other threads since yesterday? :D
     
  4. Dec 19, 2014
  5. mclee321

    mclee321 Meister Member PABaccred

    Occupation:
    Software QA Engineer
    Location:
    Dublin
  6. Dec 19, 2014
  7. andyhinckley

    andyhinckley Meister Member CAG mm3

    Occupation:
    whatever
    Location:
    uk
    have been reading posts.. was bit mad at no flush

    after this withdrawal i may be closing all my 32 reds accounts

    wednesday night i withdrew £100 from virgin, it was in my paypal early hours thursday morning, same with ladbrokes a few days before, and intercasino last month,
    yet 32 red.. (second to none) i have to wait 4 days!!!
     
    1 person likes this.
  8. Dec 19, 2014
  9. redsfan

    redsfan Experienced Member webby

    Occupation:
    sales
    Location:
    bishop auckland
    How many do you have? Thought you were allowed one per person?
     
    Last edited: Dec 19, 2014
  10. Dec 19, 2014
  11. Casinomeister

    Casinomeister Forum Cheermeister Staff Member

    Occupation:
    Homemaker
    Location:
    Bierland
    Probably meant 32Red Plc accounts - 32red, Dash, Golden Lounge, Nedplay.

    Yes, I agree this is very disappointing. It was a business decision based on the fact that flushing accounts is costly, especially when people (me included) would have the balance flushed, and then redeposit maybe in the same day ( when I could have just reversed some of it). There are payment processing costs for each transaction. So blame it on me. Sorry. :(
     
    5 people like this.
  12. Dec 19, 2014
  13. maphesto

    maphesto Ueber Meister CAG MM webmeister

    Location:
    Sweden
    O no! You are not to blame. :)

    The processing costs are there even if you wait to the day after to redeposit. This is about the casino. They have figured out that if we not allow flushing anymore, we can save some money.
     
    1 person likes this.
  14. Dec 19, 2014
  15. dunover

    dunover Unofficial T&C's Editor Staff Member CAG PABnononaccred PABnonaccred PABinit mm3 webmeister

    Occupation:
    International Money Launderer
    Location:
    the bus shelter, opposite GCHQ Benhall
    I was a bit baffled by this - I only flushed early last week at Golden Lounge via CS live chat and all OK. When I read the OP I thought it may have been an over-zealous CS agent who had got it wrong, but Bryan and others have confirmed.....................

    (snip) sorry cut away and re-posted into appropriate thread.
     
    Last edited: Dec 19, 2014
    1 person likes this.
  16. Dec 19, 2014
  17. andyhinckley

    andyhinckley Meister Member CAG mm3

    Occupation:
    whatever
    Location:
    uk
    As Bryan said i have accounts at Dash Nedplay and 32red.

    But having to wait till monday to get my winnings does seem a bit harsh :(
     
  18. Dec 19, 2014
  19. Tirilej

    Tirilej Still a Lady CAG

    Occupation:
    Breathing
    Location:
    Sweden
    Yes, it seems harsh, especially since they can't expect you to make another deposit this weekend.
    Reverse is not an option. Don't do it! Maybe they can close your account over the weekend so you don't risk it. That is responsible gambling!

    The reason people deposit again instead of reversing a cashout is simply because they are not allowed to take a bonus with reversed money. If a big one is offered of course any sane gambler want to use that one. It's calling for us :)

    The cost is a lot even for a gambler who actually is paying for the service:p
     
    2 people like this.
  20. Dec 19, 2014
  21. shadow123

    shadow123 Senior Member

    Occupation:
    programmer
    Location:
    midlands
    rather miffed about this too,as with others it was a big plus for playing at 32 red as there were 2 big advantages,much faster payouts and no temptation to reverse.From a cost point of view i would have been happy to pay a fee for the service.
    sorry 32red but this a bad move and may cost you in the long run and could at least have waited tiil after xmas :(
     
  22. Dec 19, 2014
  23. sscrabble

    sscrabble Experienced Member

    Occupation:
    accountancy
    Location:
    UK
    Please do not bite my head off here - I had never even heard of flushing before - would just like to ask a 'devil's advocate' question.

    I take it the main reason people want this is so they can go to 32red , take their bonus offer, and then if they win they want to use those winnings from that bonus in another casino ?? Why would they, or another casino, or any type of business, want customers who do that ?

    (I can understand the logic behind the temptations of doing a reverse withdrawal - but surely gamblers who either cannot afford it, or cannot resist the temptation, should not really be gambling anyway?)
     
  24. Dec 19, 2014
  25. brianmon

    brianmon Meister Member webby mm4

    Location:
    uk
    If the money has been won by the customer, It belongs to the customer. So why wouldn't they expect to receive it within a reasonable time, like MOST other casinos do?

    It's almost like going to your bank to get money from your account, and being told 'come back in 4 days', because we don't want you to spend your money anywhere, other than giving it to us
     
    5 people like this.
  26. Dec 19, 2014
  27. Tirilej

    Tirilej Still a Lady CAG

    Occupation:
    Breathing
    Location:
    Sweden
    Flushing wasn't so interesting earlier.
    Back then32Red had only a 4 hours reversal time and they paid 7 days a week. There was no reason to flush.

    Then it changed to 24 hours, and I remember defending them here telling everyone that it didn't matter, since they could still flush their withdrawl.
    It wouldn't be any different besides that those who were depositing using card could choose if they wanted to reverse for 24 hours instead. They couldn't reverse longer time, but webwallets could.

    I wouldn't mind at all if the word flush disappeared if they changed the settings back to 4-6 hours.
    I don't like this at all. They who have a lot of money to spend on gambling probably don't care, but the rest of us do, and that doesn't mean that we are irresponsible.
     
    1 person likes this.
  28. Dec 19, 2014
  29. Cleveland

    Cleveland Meister Member

    Occupation:
    Professional problem solver
    Location:
    Texas
    Another big reason (at least for me) is that I'm likely to keep reversing portions of my withdrawal. If I make a fresh deposit I know I'm done when the deposit is gone. I'm less likely to deposit again after I lose. If I take a bit from my withdrawal I'm tempted to keep taking from it as it doesn't sting as much as taking it from the bank.

    It's a mental thing of course but my poor mind just isn't wired correctly I guess. I'm ok with losing a fresh $ 100.00 deposit but let me lose $ 25.00 of a pending withdrawal and I go into chase mode. I'll risk an entire $ 2,000 pending withdrawal to win back my $ 25.00. :oops:
     
  30. Dec 19, 2014
  31. Slotaholic

    Slotaholic Experienced Member

    Occupation:
    IT-Guru
    Location:
    Sweden
    Im waiting for my last withdraw from 32red.
    After playing there for many years ill be closing my account after i receive my money.
    I cant see any reasons why i should play there anymore when there are casinos that have instant cashouts, great promos and great support.
    Sorry to say but 32red are not second to none anymore.

    /slotaholic
     
  32. Dec 19, 2014
  33. paul7388

    paul7388 Meister Member MM

    Occupation:
    not a lot
    Location:
    glasgow scotland
    If 32red are wondering just how customers will react then they do not even have to read all these threads.

    All they need to do is read our dear Tirilej's post. The fact that one of their staunchest supporters disagrees says it all really.

    Never thought I would see the day that happened but credit where its due.
     
    1 person likes this.
  34. Dec 19, 2014
  35. Tirilej

    Tirilej Still a Lady CAG

    Occupation:
    Breathing
    Location:
    Sweden
    I always tell my daughter that I love her, but not always what she's doing.
    It's the same here. I love the people behind it, but I don't love what they are doing now.
    They have their reasons but I don't have to agree that it's the best they can do. Maybe the best for them, but not for the players.

    I always defend players first since I'm one myself :)
     
    2 people like this.
  36. Dec 21, 2014
  37. Edman80

    Edman80 Best WMS Slots! webby

    Occupation:
    Entrepreneur
    Location:
    The Netherlands
    Not good!:mad:
    Can't they make exceptions for "Club Rouge" members???
     
  38. Dec 21, 2014
  39. vinylweatherman

    vinylweatherman You type well loads CAG MM

    Occupation:
    STILL At Leisure
    Location:
    United Kingdom
    The rules in almost every casino REQUIRE players to do this, and telling the casinos that it would save them processing costs to allow reversals to count as fresh deposits under the rules always falls on deaf ears.

    The silly fresh deposit rules have always been around, casinos have brought this on themselves, so shouldn't complain about players now having gotten into the habit of having their withdrawal flushed and then making a fresh deposit almost straight away.

    Even the change to allowing partial reversals rather than all or nothing was "ignorant", as the real problem was the fresh deposit rules, not whether or not you could easily reverse portions of a withdrawal.

    In the long term, there is always going to be a cost for a deposit, whether it's done today, tomorrow, or next week. A casino is not going to make any money from a player until they make a deposit, so by delaying their deposits by a day or two simply means that less is deposited overall in any given time frame.

    This is again "corporate speak", and this excuse has been trotted out year after year, yet whenever it is suggested that simple rule changes could get players reversing parts of recent withdrawals for the next day's deposit, casinos just don't want to know.

    Perhaps there should be an effort to persuade the UKGC to outright ban the practice of players being able to reverse all or part of a previous withdrawal as a "responsible gambling measure". If this happened, I bet the arguments about processing costs being the reason for ever longer pending periods would evaporate very quickly, and casinos would have to compete for fresh deposits only, leaving them with the only way of winning money back from a player being to persuade them to deposit again whilst they are still enjoying the "rush" of having had a decent win. This would be best achieved by paying out the winnings faster than the player comes down from the high of winning.

    As an industry, they can also put the squeeze on the banks and other financial institutions over the excessive charges. The EU has already made a start by attacking the high fees being charged by the banks on card transactions. They want these fees limited to the actual costs of making the transaction, plus a reasonable level of profit. This would mean pennies in the case of the 99.9% that are processed electronically by payment terminals, not the pounds now charged on larger transactions due to calculating a fee based on a percentage of the amount, rather than the cost of transacting.

    One downside would be a likely end to all these incentives to use a particular card over another or cash. For businesses like casinos, this would be an end to players being able to make a couple of percent purely through "churning" their money in and out of casinos with no real intent to play, which I understand can be a HUGE problem in terms of generating excessive processing costs with no real chance of making money from the player. However, casinos already protect themselves from this by making players actually play the money deposited, else face recovery of the charges upon withdrawal, which would negate any money they can generate through the perks being offered by any particular card or wallet provider. They don't need to add in pending periods, which for players with large bankrolls isn't much of a deterrent in any case as they don't tend to find themselves relying upon casino A paying out quickly in order to play casinos B and C the next day.
     
    1 person likes this.

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