Need some help or tips please

Get some refund?


  • Total voters
    6
  • Poll closed .

balotelli

Newbie member
PABnononaccred
Joined
Jul 18, 2019
Location
Sweden
No problem it’s your call..
Good luck but just remember one thing there’s always someone else in a worse position than you think u are.


Yeah maybe people that live in war.
I live under threat. Survives at 400 euros per month. Half goes to the dog haha. The money is one thing to lose but it is the girl, friends, family and so on.

The casino knows them wrong. Otherwise, they would not pay 2.6% of the total. 6K or 230,000 in deposit. A serious casino does not take loan agreements as income to make sure I got the money I played for those intense months.

I have shown fully with evidence where it broke and they should have acted. But not even a comment or deny that the evidence is not correct you get. Without just having taken the final desicion.

If they had done a proper investigation then anyone would see the pattern and that they should have pulled the brake and blocked me then. Not when the money is over and I ask for chat and transaction lists. Then you block me. Thats awful but it is what it is.


But they are good at showing that they are good at the forums and respond all quickly and solve things.

But those really big case. What goes on behind the scenes. They dont give a fuck when theres no more money left to take.
 

balotelli

Newbie member
PABnononaccred
Joined
Jul 18, 2019
Location
Sweden
Totally agree, made the bed and time to lie in it now. These posts I’m sick to the back teeth of.
Nobody forces anyone to do shit. Yet when said shit hits the fan it’s poor old me...

Yeah ofcourse because you dont know anything of being a addict. The Casino is trained to see people with gambling problems and should stop it. Specielly when you ask for bonuses after a 25k euro loss and say that you feel like shit and so on. But never asked. How is it going, You should take a paus. We have things you can use to not loose so much but nothing. But its the casino. They are trained to make you feel good and throw in moore money and act like friends
 

balotelli

Newbie member
PABnononaccred
Joined
Jul 18, 2019
Location
Sweden
Totally agree, made the bed and time to lie in it now. These posts I’m sick to the back teeth of.
Nobody forces anyone to do shit. Yet when said shit hits the fan it’s poor old me...


I didn't even have the idea of trying to get back the money or the energy to go through 3 years of chat and transactions.

But that day when I was going to play and I found out that they blocked me because I asked about chat and transactions. Then it is just a pity that they can block me but not before.

So I have nothing to lose by claiming Casumo for money back. They have given me 6k out of 230,000 2.6%. Now we will see what MGA says and if my evidence is sufficient
 

Gaz237

Ueber Meister
MM
Joined
May 8, 2014
Location
chelmsford UK
I didn't even have the idea of trying to get back the money or the energy to go through 3 years of chat and transactions.

But that day when I was going to play and I found out that they blocked me because I asked about chat and transactions. Then it is just a pity that they can block me but not before.

So I have nothing to lose by claiming Casumo for money back. They have given me 6k out of 230,000 2.6%. Now we will see what MGA says and if my evidence is sufficient

What did you do with the 6k you got refunded?.

Judging by your rants, it went the same way.

So no matter if they refunded you 106k, you would be in the same boat.
 

balotelli

Newbie member
PABnononaccred
Joined
Jul 18, 2019
Location
Sweden
What did you do with the 6k you got refunded?.

Judging by your rants, it went the same way.

So no matter if they refunded you 106k, you would be in the same boat.

Before i got the money i paused me everywhere. I paid a little here and there.

My rant? Wtf do you know? Ofcourse im mad when ive emailed them and giving evidence that i want a refund for 2017-18. But they give refund for 2019 when they got swedish license. I wrote again with new evidence but they dont even comment them or say why they pay for 2019 and not the years i have evidence that it went bad.

Only says that if MGA say that we pay moore we will. If i got the money when i wrote here the first time. It would go back to casino.

But now im going to meetings, paused all the casino. Gamban on computer, phone. So im on right way i think.

They money i want back is not for me to have fun. Ive hurt alot of people and wanna make it right. So thats why i wont give this up
 

samdog21

Senior Member
PABnononaccred
PABaccred2
PABnoaccred2
MM
Joined
Dec 9, 2017
Location
jacksonspoint ontario canada
So sorry how people me included can get messed up. I was a drunk and drug addict 25yrs clean andsober 7yrs. When I went clean had a meltdown life long assessment. So story short I like to gamble no high roller by any means. On a disability for life have income from a trust my dad set up before dies. This pay the bills for wife and me so I work 2 -3days a week cash money that's how I fund my gaming I have been lucky this year just about even deposit and withdraw. But I enjoy it sure losing streaks. But would never spend that kind of money. The drinking and drugs did my life in . Now trust back again In family. If its wrecked your life get help it will get better. Sorry about being to long ty.
 

chiya

Senior Member
PABnononaccred
Joined
Nov 7, 2012
Location
Earth
You should consider yourself lucky to have gotten anything back. Writing here won't help your cause as Casumo has done all they're willing. Contact mga or let it go.

Just food for thought but if you hadn't lost you'd be living happily ever after, enjoying the money you won by gambling money you loaned. If the casino then approached you saying the play is void and wants a refund, would you oblige? Of course not.

You seem to fail to understand that what you're doing could be used to abuse and exploit casinos which is obviously why refund requests will not be entertained. If you could get a full refund here, anyone could then: Set up evidence of problem gambling etc. Then play 200k at casino. Win? Cool, I'm rich. Lose? Np, just get a refund.
 

balotelli

Newbie member
PABnononaccred
Joined
Jul 18, 2019
Location
Sweden
You should consider yourself lucky to have gotten anything back. Writing here won't help your cause as Casumo has done all they're willing. Contact mga or let it go.

Just food for thought but if you hadn't lost you'd be living happily ever after, enjoying the money you won by gambling money you loaned. If the casino then approached you saying the play is void and wants a refund, would you oblige? Of course not.

You seem to fail to understand that what you're doing could be used to abuse and exploit casinos which is obviously why refund requests will not be entertained. If you could get a full refund here, anyone could then: Set up evidence of problem gambling etc. Then play 200k at casino. Win? Cool, I'm rich. Lose? Np, just get a refund.


Lucky? Because I got back money that I am entitled to. Don't understand that people are on the casino side. Is it jealousy of some kind. Or that you do not want anyone to get right against the casinos?

You do not see the pattern when you are so deep inside it. Now that you are not playing and coming out of the bubble you see how sick you have been. I had no intention of demanding money at all. But when they barred me for asking for info, I was angry.

I have seen several cases where people got back 10K euros up to 80K because responsible gambling has not been managed.

How to set up evidence?

My deposits
2016 80k
2017 1200k
2018 30K
2019 6k

I haven't asked about 2016. They can keep the money since I have no evidence from then. In 2017-18 I have several proofs when it broke I put in a lot of money in a short amount of time. My income does not cover deposits. Only there should one question where the money comes from. To take out a loan agreement as approved income. It's really sick of a casino.

So please dont come with your dumb shit. They wouldnt pay me anything if they knew they havent done anything wrong ofcourse!! So they gave me for 2019 , when i only talked about 17-18.
I will get my money. Its just casumo that dont take responsibility or can give answers to the evidence.
 

balotelli

Newbie member
PABnononaccred
Joined
Jul 18, 2019
Location
Sweden
You should consider yourself lucky to have gotten anything back. Writing here won't help your cause as Casumo has done all they're willing. Contact mga or let it go.

Just food for thought but if you hadn't lost you'd be living happily ever after, enjoying the money you won by gambling money you loaned. If the casino then approached you saying the play is void and wants a refund, would you oblige? Of course not.

You seem to fail to understand that what you're doing could be used to abuse and exploit casinos which is obviously why refund requests will not be entertained. If you could get a full refund here, anyone could then: Set up evidence of problem gambling etc. Then play 200k at casino. Win? Cool, I'm rich. Lose? Np, just get a refund.

from a forum

i had very strong signs/patterns of a gambling addict, and i used it in my evidence, and i put it forward in a very exclusive way, i remember the casino even gave me credits for what a great mail i put in. The first casino was
You do not have permission to view link Log in or register now.
. The second casino was
You do not have permission to view link Log in or register now.
. I can show a print how it looked like when i got the Refund.

Outdated URL (Invalid) Here is my refund from bwin Suceeded. 569837.32 SEK is (Swedish kronor) That is about approx 52000 EURO. They were very keen to try to protect themselves and their reputation by telling that they took the proper actions yada yada, but still chose to pay me back all of my net deposits since May 2017



This is what a good casino would do

*Snipped AG bwin link**
 
Last edited by a moderator:

sufferinsilence

Senior Member
MM
Joined
Dec 13, 2017
Location
Belgium
I guess I just don't understand this thread :what: So Bwin gave you €52k back? That is your net losses I assume? So I could email Bwin, tell them they should've recognized when I deposited a little too much and ask them to refund my net losses ever since I started playing there? I mean, there are months I deposited way more than I should be able to but most of that money is just recycled from other casino's and bookies. Most of my winnings come from sportsbets so I'm pretty sure I'm down on casino's.
 

chiya

Senior Member
PABnononaccred
Joined
Nov 7, 2012
Location
Earth
In the end I still don't get it. A good casino accepts and refunds players when demanded if "evidence" is proven player is a problem gambler. LOL. Like I said if it was that easy everyone would do it and casinos would not operate.

You can keep raging all you like but nothing will happen from posting here. Even you know it. Why not just contact MGA then if you think you have a case?

You will get your money? Let's say you do. Then what? Time for next casino to be victim of your bullshit?
 

balotelli

Newbie member
PABnononaccred
Joined
Jul 18, 2019
Location
Sweden
I guess I just don't understand this thread :what: So Bwin gave you €52k back? That is your net losses I assume? So I could email Bwin, tell them they should've recognized when I deposited a little too much and ask them to refund my net losses ever since I started playing there? I mean, there are months I deposited way more than I should be able to but most of that money is just recycled from other casino's and bookies. Most of my winnings come from sportsbets so I'm pretty sure I'm down on casino's.

i wrote it was from a forun. another player
 

balotelli

Newbie member
PABnononaccred
Joined
Jul 18, 2019
Location
Sweden
In the end I still don't get it. A good casino accepts and refunds players when demanded if "evidence" is proven player is a problem gambler. LOL. Like I said if it was that easy everyone would do it and casinos would not operate.

You can keep raging all you like but nothing will happen from posting here. Even you know it. Why not just contact MGA then if you think you have a case?

You will get your money? Let's say you do. Then what? Time for next casino to be victim of your bullshit?

Thats not enough. Dont be stupid! Maybe youve been a toxic person in the chat. Asking for bonuses and shit all the time when losses.
You cant deposit 230 000 euro maybe if you say you dont work etc etc
 

balotelli

Newbie member
PABnononaccred
Joined
Jul 18, 2019
Location
Sweden
In the end I still don't get it. A good casino accepts and refunds players when demanded if "evidence" is proven player is a problem gambler. LOL. Like I said if it was that easy everyone would do it and casinos would not operate.

You can keep raging all you like but nothing will happen from posting here. Even you know it. Why not just contact MGA then if you think you have a case?

You will get your money? Let's say you do. Then what? Time for next casino to be victim of your bullshit?

You dont get it because i know what kind of a person you are. Youre burning inside that im getting my money back. NOW WHEN IM FREE FROM THIS SHIT. I CAN SEE CLEARLY HOW THEY TRIGGED ME TO PLAY. ADD ME ON SKYPE SO THEY CAN WRITE THEIR BULLSHIT EVERYDAY.

IF THIS WENT ON FROM 2016 UNTIL NOW. DONT YOU THINK SOMETHINGS WRONG AT CASUMO? YOU DONT THINK THEY HAVE TO BE TRAINED TO SEE GAMBLING ISSUES? WHEN HE SAYS DAMN I LOST 25K EURO TODAY FEEL SICK. BUT CAN YOU GIVE ME MONEY TO PLAY FOR AND SO ON...

Sent me ipad when ive been away, then a grill, asking to come to cuba, russia, japan, bahamas. Too keep all my money in Casumo. Then when i asked for detals. They locked me out. Like a little dog. Thats why im doing this!!

Ive already contacted MGA . Just wanted to update this threadh.

Here read the case
 
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balotelli

Newbie member
PABnononaccred
Joined
Jul 18, 2019
Location
Sweden
So sorry how people me included can get messed up. I was a drunk and drug addict 25yrs clean andsober 7yrs. When I went clean had a meltdown life long assessment. So story short I like to gamble no high roller by any means. On a disability for life have income from a trust my dad set up before dies. This pay the bills for wife and me so I work 2 -3days a week cash money that's how I fund my gaming I have been lucky this year just about even deposit and withdraw. But I enjoy it sure losing streaks. But would never spend that kind of money. The drinking and drugs did my life in . Now trust back again In family. If its wrecked your life get help it will get better. Sorry about being to long ty.

Wow 7 years congratz my friend! Thats strong.. I also have bad habits to my anxiety , sleep, panic and so on. Buts a different story.
Im now blocked from casinon and goes to meeting. . I was total anti before. MGA is my last hope to finaly get som justice and my life back on track.
Its all here. Now I can only hope :)
 

slotter999

Dormant account
Joined
Oct 22, 2013
Location
UK
I think the casinos will do what they are legally obliged to do and no more.

The whole concept of a casino having to pay back money taken from someone going through a period of gambling addiction must be an absolute nightmare scenario for casinos. But if one concludes that gambling addiction is an illness (I believe it is medically classified as a psychiatric disorder) then is it right that a casino should benefit financially from someone else's suffering? Morally it's clearly not but legally it's a different matter. I do know that in legal terms if you were classed as medically impaired when making a significant decision regarding assets that it can be challenged and reversed. Think losing your mind and signing your house over to the postman or changing your will to leave it to endangered cats.

I think in years gone by you wouldn't stand a chance of getting anywhere but with attitudes changing towards mental health that might be a different story today.

To the OP - I'm sorry to read your story. It's tragic and serves as a reminder to the rest of us how bad things can get. I wish you all the best.
 
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