Not sure if going to court would be something what happen in day or two but rather be longer process. Casino have stated that they are not willing to refund you more than they have done so can't imagine any lawyers letter would make them change their mind in a minute and refund everythin you have gambled.
Not sure if going to court would be something what happen in day or two but rather be longer process. Casino have stated that they are not willing to refund you more than they have done so can't imagine any lawyers letter would make them change their mind in a minute and refund everythin you have gambled.
Haha cmoooon do you really think im that stupid. That i dont have backup for my shit??
That all this is i want all my money back bcause i lost???
They are not a serious casino. Thats why they said no no no. I said okej but you can still fkkn answer proper to all my evidence and say im wrong but NOOOO they wont. They are fkkn lying about RG taking care of customers
OK ILL GIVE YOU ONE
Here I told them had gambled away 250k (about 25k euro) and that I want to take a break. The response from casino was:
Shit, I understand, you have a cashback now. Once again they wanted to keep me gambling. I did even tell him i wanted to take a break. When I told casino that i wanted to take a break, I have gambled away 250k (about 25k euro). They should inform me on how i take a break, or the tools about responsible gaming on the website. He told me I will get a new manager in November 2018, the one manager I had n for years told me he will try a new job. I find this very concerning, also in this case again they should have noticed the addiction and inform me of the tools on the website to protect me as a player and ask me some routine questions as required by the ”Responsible Gaming Act”. Ask how things are going with the gambling or show some kind of responsibility, this is not okay I hope you understand why I am sick of seeing this behaviour from you now that I am have stopped gambling and are a bit more healthy. It is you who run the online casino with a B2C licence that should be able to see this kind of signs of addiction, when we who are gambling addicts cannot see this. If I do not communicate with casino I can understand if this kinda statistics during a short period of time went unnoticed. But it was for years and they could not have missed this. But here I write these things in my own words and you should have seen it and taken actions, but instead you act the wrong way and exploit me as a player. Games should be fun and joy, mention some things like these many times you should have seen warning signs directly and act on it. It´s a responsibility they have according to the Responsible Gaming Act. I request that you on MGA look into it and see over my rights for a refund from you since they did refuse me this and told me to make contact with you on MGA. For me it´s clear as the sun rises during the day that they owe me back so I can pay a ton of loans and get my life going again, it is my money they have that i should never be able to gamble away if they took proper action, as simple as that. And the facts and documents of it is already displayed.
HAHA thats only a small one. When they give loan and a unemployed OK to gamle loss and dont care of source of wealth or whats it called. Its disgusting! THEY DONT CARE ABOUT RG OR YOU. THEY WANNA FKK YOU AND NOW ITS MY TURN TO BE A GIVER. SO OKEJ WE GO COURT HAHA AND SEE IF THEY WILL HAVE LICENSE LEFT
