Hi again, situation still same and now i have wait my withdrawalas 35days...
I try to contact every three email address which was in last photo. I have send two emails every address without any answer.
They have keep saying me contact cashier email like i have done many times. Saturday again i send long email to cashier and they answer me same day, i wonder that they answer me using with support email and make me think its same support/cashier even if they have keep sayin supporft cant do nothing, all because cashier?
Dear *****,
Thank you for contacting us.
As our support informed you we are experiencing some difficulties at present.
Please rest assure that we are doing our best to issue your withdrawal.
Should you need any further help do not hesitate to contact us.
Best Regards,
Fenix Casino Support
support@fenixcasino.com
I add screenshot about my fenix casino account...
I try to contact every three email address which was in last photo. I have send two emails every address without any answer.
They have keep saying me contact cashier email like i have done many times. Saturday again i send long email to cashier and they answer me same day, i wonder that they answer me using with support email and make me think its same support/cashier even if they have keep sayin supporft cant do nothing, all because cashier?
Dear *****,
Thank you for contacting us.
As our support informed you we are experiencing some difficulties at present.
Please rest assure that we are doing our best to issue your withdrawal.
Should you need any further help do not hesitate to contact us.
Best Regards,
Fenix Casino Support
support@fenixcasino.com
I add screenshot about my fenix casino account...