By the look of things the following casinos are operated by Flavidus Ltd. (Cyprus) and owned/licensed by MYEG BV (Curacao).
They all share the same master-license (5536/JAZ) and are operated with the Oryx gaming platform:
- Casino Adrenaline (support: english)
- Fenix Casino (support: english, french)
- Almighty Vikings (support: english, french, german)
- Vegasberry (support: english)
- Sin City Casino (support: english, german, russian)
The bolded casinos have an igaming rep which might be responsive or not. I also ask myself why they offer french support but restricting France from playing. Likely for some Canadians.
Not long ago Hello Casino was also falling into this category of casinos. However they seem to have switched houses and are now operated by Imperium Network Solutions Ltd licensed by the UKGC license of Caddell Ltd. (G'Day, Amsterdams, Cyberclubcasino, etc.). This transition was done in July 2015.
I did not hear anything bad from the Caddell group yet (dunover played at a couple of them and was paid reasonably quick).
I'd conclude to proceed with caution with all remaining Flavidus casinos as long as a rep explains HOW these casinos are operated. By the same guys or just share the same shell companies. These guys are sitting in Cyprus and I don't have heard much good about them. They generally seem to pay but there are tons of complains, especially with Fenix Casino out there regarding bigger withdrawals.
https://www.casinomeister.com/forum...-responding-withdrawal-pending.66332/?t=66332
https://www.casinomeister.com/forum...myeg-nv-white-labels-fenix-etc.65670/?t=65670
https://www.casinomeister.com/forum...-responding-withdrawal-pending.66332/?t=66332
https://www.casinomeister.com/forums/threads/huge-fenix-casino-problem-be-warned.66119/?t=66119
https://www.casinomeister.com/forums/threads/vegas-berry-simply-dont-want-to-pay.65932/?t=65932
i already wrote about this on another thread but it must be done again.
fenixcasino has not paid cashout in weeks now. my own has been pending over 3 weeks. thank god its only very small. and i know that there is bigger cashouts that has been pending since june
and they dont answer in any questions about this situation...
I've had a withdrawal outstanding at Fenix for over a month. Customer Support is ignoring my emails and live chat is in propaganda mode. I've emailed Curacao and they told me they are licensed by another organization. What Curacao has two licensing agents? I'm emailed them back to ask for contact details of this other agency and no reply. I think it is fair to say Curacao is a joke. I messaged the reps here with no reply. I can't PAB because Bryan and Max have helped me out before. Anyone got any suggestions on what else I can do?
First of they are as bad as you can get, I would not waste any more time tryig to contact them, You can claim back any funds from your bank but would not do that as not a good idea to do charge backs,
I see no PAB aginst yor name so you can try that albeit I dout it will go far, I have seen many complaints about theses people and end its not good
Yesterday evening I withdrew €600 from Hello Casino and money hit my Neteller this afternoon.
I hope this confirms that Hello Casino is a safe place to play.
Hello for all. Problems continue with fenix casino, i had now keep asking livechat about my 3500€ withdrawla which have made 1month ago (11.8.2015). Live chat just keep saying same they cant do nothing, you have contact cashier, so i have do, i have send 5emails for cashier getting 0answers.
In fenix casino livechat i get promises that they will pay but im not so sure about that anymore.
I have send email for curacao egaming two times but not get answer. In askgamblers site casino fenix member ask my username but nothing happened after that. Where i can contact or what can i do?
You can try to contact their i-gaming rep: Link Outdated / Removed
Unfortunately you can not hope for much if he doesn't respond. However as long as they are operational keep asking for payments/installments. It's possible that all or at least parts of your winnings are just lost to a rogue operator but there are still some hopes. Years ago I had a withdrawal at "Empire Casino" (They had a very obscure game-provider, wouldn't touch such an outfit nowadays) and I got paid parts of my winnings ($500) 2 years after my initial witdrawal. Most of it was just gone since they went offline shortly afterwards but at least you should keep asking that should increase your chances.
Thanks, i send private message for that kevin but i dont wait so much, i can see he has not activity for a long time here. I get answer like
"Fenix Casino posted on Monday, 31. August 2015
Hi, kindly provide your username. Regards Henrik @ Fenix"
I send my username rightaway 8 days ago and never get answer.
I just wonder why even thatYou do not have permission to view link Log in or register now.not answer my emails, that should be place who should control licenses?
I agree but Curacao is just a joke-licensing jurisdiction. It's the same with Cyprus and Costa Rica. In case of any disputes you can't hope for any help from their side. That's why many rogue operators are licensed by them.
I get email today short time ago:
"Dear Sir,
Curaçao eGaming does NOT license Fenix.
They are licensed by C.I.L. Curacao Interactive Licensing., they being
a different license holder.
Curaçao eGaming"
So what is that C.I.L. Curacao Interactive Licensing, i cant find any informtaion about that place?
This seems to be the guy signing of the licences Raoul A. Behr
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