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MYEG BV casinos

By the look of things the following casinos are operated by Flavidus Ltd. (Cyprus) and owned/licensed by MYEG BV (Curacao).
They all share the same master-license (5536/JAZ) and are operated with the Oryx gaming platform:

- Casino Adrenaline (support: english)
- Fenix Casino (support: english, french)
- Almighty Vikings (support: english, french, german)
- Vegasberry (support: english)
- Sin City Casino (support: english, german, russian)

The bolded casinos have an igaming rep which might be responsive or not. I also ask myself why they offer french support but restricting France from playing. Likely for some Canadians.

Not long ago Hello Casino was also falling into this category of casinos. However they seem to have switched houses and are now operated by Imperium Network Solutions Ltd licensed by the UKGC license of Caddell Ltd. (G'Day, Amsterdams, Cyberclubcasino, etc.). This transition was done in July 2015.

I did not hear anything bad from the Caddell group yet (dunover played at a couple of them and was paid reasonably quick).

I'd conclude to proceed with caution with all remaining Flavidus casinos as long as a rep explains HOW these casinos are operated. By the same guys or just share the same shell companies. These guys are sitting in Cyprus and I don't have heard much good about them. They generally seem to pay but there are tons of complains, especially with Fenix Casino out there regarding bigger withdrawals.

FENIX Casino, not responding, withdrawal pending - Casinomeister Forum
Issues with Myeg NV white-labels (Fenix, etc.) - Casinomeister Forum
FENIX Casino, not responding, withdrawal pending - Casinomeister Forum
Huge Fenix Casino Problem - be warned - Casinomeister Forum
Vegas Berry Simply Don't Want To Pay - Casinomeister Forum
 
Last edited by a moderator:
i already wrote about this on another thread but it must be done again.

fenixcasino has not paid cashout in weeks now. my own has been pending over 3 weeks. thank god its only very small. and i know that there is bigger cashouts that has been pending since june

and they dont answer in any questions about this situation... :mad:
 
hedgehok said:
By the look of things the following casinos are operated by Flavidus Ltd. (Cyprus) and owned/licensed by MYEG BV (Curacao).
They all share the same master-license (5536/JAZ) and are operated with the Oryx gaming platform:

- Casino Adrenaline (support: english)
- Fenix Casino (support: english, french)
- Almighty Vikings (support: english, french, german)
- Vegasberry (support: english)
- Sin City Casino (support: english, german, russian)

The bolded casinos have an igaming rep which might be responsive or not. I also ask myself why they offer french support but restricting France from playing. Likely for some Canadians.

Not long ago Hello Casino was also falling into this category of casinos. However they seem to have switched houses and are now operated by Imperium Network Solutions Ltd licensed by the UKGC license of Caddell Ltd. (G'Day, Amsterdams, Cyberclubcasino, etc.). This transition was done in July 2015.

I did not hear anything bad from the Caddell group yet (dunover played at a couple of them and was paid reasonably quick).

I'd conclude to proceed with caution with all remaining Flavidus casinos as long as a rep explains HOW these casinos are operated. By the same guys or just share the same shell companies. These guys are sitting in Cyprus and I don't have heard much good about them. They generally seem to pay but there are tons of complains, especially with Fenix Casino out there regarding bigger withdrawals.

https://www.casinomeister.com/forum...-responding-withdrawal-pending.66332/?t=66332
https://www.casinomeister.com/forum...myeg-nv-white-labels-fenix-etc.65670/?t=65670
https://www.casinomeister.com/forum...-responding-withdrawal-pending.66332/?t=66332
https://www.casinomeister.com/forums/threads/huge-fenix-casino-problem-be-warned.66119/?t=66119
https://www.casinomeister.com/forums/threads/vegas-berry-simply-dont-want-to-pay.65932/?t=65932
Click to expand...


I will give more than a caution for this rouge pit, Your right and hello was part of there group but always the rep was on hand, I so glad they parted with the dreaded MYEG BV, no pays or slow pays and lucky to get your deposit's back at best, It is beyond me why operator's give them machines, It puts a bad name on them, Hello was the only decent site to operate from them, Also none have a U.K license but still alow U.K to play
 
Mosse said:
i already wrote about this on another thread but it must be done again.

fenixcasino has not paid cashout in weeks now. my own has been pending over 3 weeks. thank god its only very small. and i know that there is bigger cashouts that has been pending since june

and they dont answer in any questions about this situation... :mad:
Click to expand...

You have been here long enough to no not to play such sites, Thee has been fair warning about theses sites, There a bunch of crooks
 
Rolastan eventually got paid his ~£2700 DoA winnings 3 weeks after his complaint. It's quite obvious a cashflow problem. After their reputation was flushed down the toilet by all these complaints I don't think they can recover from that.

By the way - regarding this obscure 5536/JAZ Curacao master-license. One of the IMHO most trustworthy casino(-groups) are also licensed under this license: Superlenny/Thrills. :o
(At least they have an additional Maltese license)
 
I've had a withdrawal outstanding at Fenix for over a month.:mad: Customer Support is ignoring my emails and live chat is in propaganda mode. I've emailed Curacao and they told me they are licensed by another organization. What Curacao has two licensing agents? I'm emailed them back to ask for contact details of this other agency and no reply. I think it is fair to say Curacao is a joke. I messaged the reps here with no reply. I can't PAB because Bryan and Max have helped me out before. Anyone got any suggestions on what else I can do?
 
BigSD said:
I've had a withdrawal outstanding at Fenix for over a month.:mad: Customer Support is ignoring my emails and live chat is in propaganda mode. I've emailed Curacao and they told me they are licensed by another organization. What Curacao has two licensing agents? I'm emailed them back to ask for contact details of this other agency and no reply. I think it is fair to say Curacao is a joke. I messaged the reps here with no reply. I can't PAB because Bryan and Max have helped me out before. Anyone got any suggestions on what else I can do?
Click to expand...

First of they are as bad as you can get, I would not waste any more time tryig to contact them, You can claim back any funds from your bank but would not do that as not a good idea to do charge backs,

I see no PAB aginst yor name so you can try that albeit I dout it will go far, I have seen many complaints about theses people and end its not good
 
spintee said:
First of they are as bad as you can get, I would not waste any more time tryig to contact them, You can claim back any funds from your bank but would not do that as not a good idea to do charge backs,

I see no PAB aginst yor name so you can try that albeit I dout it will go far, I have seen many complaints about theses people and end its not good
Click to expand...

I used to play online casinos about 5 years ago and had an account here. The account was connected to an email I no longer have so I couldn't get back in as I had forgotten the password. I have PABed before and they were successful (thanks Max and Bryan). I considered going to other similar sites to casinomeister but it looks like they're about to be blacklisted everywhere. Once that happens I imagine the group is finished and my money is gone. The annoying thing is that I had a positive experience at casino adrenaline and that led me to try Fenix. Heres hoping the Fenix rises from the ashes and pays me.
 
Of all the casino in this group i've only played at Almighty Vikings, I might just be one of the lucky ones but my £2.7k DOA win was paid promptly without issue. Having seen the complaints about Fenix I'd be reluctant to push my luck with any of the others in the group though!

I've played at hello as well but obviously they aren't part of the group any more... no problems with 4 figure withdrawals from there either.
 
From Fenix casino About us page:

Where it all began

For many years idea about making a online casino got burried again and again, yet it never fully died as long as there was some spark to keep our desire burning. This is where the inspiration for the name Fenix Casino comes from. Like the mystical bird that rose from the ashes... again and again.

So plan is to not pay players...close down....reopen....not pay players.....repeat forever and ever
 
Hello for all. Problems continue with fenix casino, i had now keep asking livechat about my 3500€ withdrawla which have made 1month ago (11.8.2015). Live chat just keep saying same they cant do nothing, you have contact cashier, so i have do, i have send 5emails for cashier getting 0answers.

In fenix casino livechat i get promises that they will pay but im not so sure about that anymore.

I have send email for curacao egaming two times but not get answer. In askgamblers site casino fenix member ask my username but nothing happened after that. Where i can contact or what can i do?
 
ASA said:
Hello for all. Problems continue with fenix casino, i had now keep asking livechat about my 3500€ withdrawla which have made 1month ago (11.8.2015). Live chat just keep saying same they cant do nothing, you have contact cashier, so i have do, i have send 5emails for cashier getting 0answers.

In fenix casino livechat i get promises that they will pay but im not so sure about that anymore.

I have send email for curacao egaming two times but not get answer. In askgamblers site casino fenix member ask my username but nothing happened after that. Where i can contact or what can i do?
Click to expand...

You can try to contact their i-gaming rep: Link Outdated / Removed

Unfortunately you can not hope for much if he doesn't respond. However as long as they are operational keep asking for payments/installments. It's possible that all or at least parts of your winnings are just lost to a rogue operator but there are still some hopes. Years ago I had a withdrawal at "Empire Casino" (They had a very obscure game-provider, wouldn't touch such an outfit nowadays) and I got paid parts of my winnings ($500) 2 years after my initial witdrawal. Most of it was just gone since they went offline shortly afterwards but at least you should keep asking that should increase your chances.
 
hedgehok said:
You can try to contact their i-gaming rep: Link Outdated / Removed

Unfortunately you can not hope for much if he doesn't respond. However as long as they are operational keep asking for payments/installments. It's possible that all or at least parts of your winnings are just lost to a rogue operator but there are still some hopes. Years ago I had a withdrawal at "Empire Casino" (They had a very obscure game-provider, wouldn't touch such an outfit nowadays) and I got paid parts of my winnings ($500) 2 years after my initial witdrawal. Most of it was just gone since they went offline shortly afterwards but at least you should keep asking that should increase your chances.
Click to expand...


Thanks, i send private message for that kevin but i dont wait so much, i can see he has not activity for a long time here. I get answer like

"Fenix Casino posted on Monday, 31. August 2015

Hi, kindly provide your username. Regards Henrik @ Fenix"

I send my username rightaway 8 days ago and never get answer.

I just wonder why even that
You do not have permission to view link Log in or register now.
not answer my emails, that should be place who should control licenses?
 
ASA said:
Thanks, i send private message for that kevin but i dont wait so much, i can see he has not activity for a long time here. I get answer like

"Fenix Casino posted on Monday, 31. August 2015

Hi, kindly provide your username. Regards Henrik @ Fenix"

I send my username rightaway 8 days ago and never get answer.

I just wonder why even that
You do not have permission to view link Log in or register now.
not answer my emails, that should be place who should control licenses?
Click to expand...

I agree but Curacao is just a joke-licensing jurisdiction. It's the same with Cyprus and Costa Rica. In case of any disputes you can't hope for any help from their side. :( That's why many rogue operators are licensed by them.
 
hedgehok said:
I agree but Curacao is just a joke-licensing jurisdiction. It's the same with Cyprus and Costa Rica. In case of any disputes you can't hope for any help from their side. :( That's why many rogue operators are licensed by them.
Click to expand...

I get email today short time ago:

"Dear Sir,

Curaçao eGaming does NOT license Fenix.

They are licensed by C.I.L. Curacao Interactive Licensing., they being
a different license holder.

Curaçao eGaming"

So what is that C.I.L. Curacao Interactive Licensing, i cant find any informtaion about that place?
 
ASA said:
I get email today short time ago:

"Dear Sir,

Curaçao eGaming does NOT license Fenix.

They are licensed by C.I.L. Curacao Interactive Licensing., they being
a different license holder.

Curaçao eGaming"

So what is that C.I.L. Curacao Interactive Licensing, i cant find any informtaion about that place?
Click to expand...

This seems to be the guy signing of the licences Raoul A. Behr



55.webp

pture.webp
 
Hi again, situation still same and now i have wait my withdrawalas 35days...

I try to contact every three email address which was in last photo. I have send two emails every address without any answer.

They have keep saying me contact cashier email like i have done many times. Saturday again i send long email to cashier and they answer me same day, i wonder that they answer me using with support email and make me think its same support/cashier even if they have keep sayin supporft cant do nothing, all because cashier?



Dear *****,

Thank you for contacting us.

As our support informed you we are experiencing some difficulties at present.

Please rest assure that we are doing our best to issue your withdrawal.

Should you need any further help do not hesitate to contact us.

Best Regards,

Fenix Casino Support
[email protected]




I add screenshot about my fenix casino account...
 

Attachments

  • fenix1.webp
    fenix1.webp
    18.8 KB · Views: 159
ASA said:
Hi again, situation still same and now i have wait my withdrawalas 35days...

I try to contact every three email address which was in last photo. I have send two emails every address without any answer.

They have keep saying me contact cashier email like i have done many times. Saturday again i send long email to cashier and they answer me same day, i wonder that they answer me using with support email and make me think its same support/cashier even if they have keep sayin supporft cant do nothing, all because cashier?



Dear *****,

Thank you for contacting us.

As our support informed you we are experiencing some difficulties at present.

Please rest assure that we are doing our best to issue your withdrawal.

Should you need any further help do not hesitate to contact us.

Best Regards,

Fenix Casino Support
[email protected]




I add screenshot about my fenix casino account...
Click to expand...

Dis you say you have tried askgamblers ? I have seen there rep reply a few times to complaints, Maybe worth a shout
 
spintee said:
Dis you say you have tried askgamblers ? I have seen there rep reply a few times to complaints, Maybe worth a shout
Click to expand...

Yes i have tried that already. I open complain there 17.8 and 31.8 Henrik from fenix casino ask my username in casino fenix which i give in same day. Now it have takes 2weeks after i give my username and not change situation, not get any pm or nothing. After that 95 hours goes i ask askgamblers reopen my complain.
Its still in there recent complaints.

Its very frustrated to go over and over again go to fenix casino livechat ask about my withdrawal to see get same answer " we cant do nothing, contact cashier, Is there anything else i can help you"(!)...
 
Is there any possibility that netent or microgaming do something because place like this offers them game?

I just hope this place fenix casino burn in he**, im totally pissed off, so frustrated as you can see. Its like there is not any purpose terms what casino have write in their site they dont honour ANY rules, this casino is worst place where i have ever withdrawal money, i have done that maybe 20-30 places and before this i think another plave 1 week pending was long time, not think anymore.

Its just unbelievable they keep saying same storys in livechat to me day after day, week after week, month after month like there is no anyone who is responsibility for this all. They keep saying "cashier contact you", same thing always and i ask when, when cashier is contact and pay? Its like i cant do nothing, only wait that miracle happening.

Tell me possibilitys how can i act someone gonna do something to this shameless cheaters who is keep stealing people money all the time.

After all they have act that way i will do everything to get this place down, use time for that so much as it takes, places like this should burn in h*ll.
 
ASA said:
Is there any possibility that netent or microgaming do something because place like this offers them game?

I just hope this place fenix casino burn in he**, im totally pissed off, so frustrated as you can see. Its like there is not any purpose terms what casino have write in their site they dont honour ANY rules, this casino is worst place where i have ever withdrawal money, i have done that maybe 20-30 places and before this i think another plave 1 week pending was long time, not think anymore.

Its just unbelievable they keep saying same storys in livechat to me day after day, week after week, month after month like there is no anyone who is responsibility for this all. They keep saying "cashier contact you", same thing always and i ask when, when cashier is contact and pay? Its like i cant do nothing, only wait that miracle happening.

Tell me possibilitys how can i act someone gonna do something to this shameless cheaters who is keep stealing people money all the time.

After all they have act that way i will do everything to get this place down, use time for that so much as it takes, places like this should burn in h*ll.
Click to expand...

I have said it many of times, Casino games providers should not let there games out to Evry body, It makes other casino look bad who use there software,

Open a face book page calling fenix scam casino and share it across the web,

They are fiefs, Its just not that casino but the others that run from the platform
Casino Adrenaline
Fenix Casino
VegasBerry
Jackpot Knights Casino

They should be in the rouge pit and operations shut down, I canot believe ThePog gives them a score of 6.2 out of 10 :eek:

Keep on message them my friend, Also report to the UKGC that MYEG are letting casino operate in U.K without licenses Than hopefully They will let the providers know
 
spintee said:
I have said it many of times, Casino games providers should not let there games out to Evry body, It makes other casino look bad who use there software,

Open a face book page calling fenix scam casino and share it across the web,

They are fiefs, Its just not that casino but the others that run from the platform
Casino Adrenaline
Fenix Casino
VegasBerry
Jackpot Knights Casino

They should be in the rouge pit and operations shut down, I canot believe ThePog gives them a score of 6.2 out of 10 :eek:

Keep on message them my friend, Also report to the UKGC that MYEG are letting casino operate in U.K without licenses Than hopefully They will let the providers know
Click to expand...



I already send long email to Netent and Microgaming, i hope they care about them honor and do something this situation.
 
Hi Everyone,

I just wanted to let those know who haven't been paid by Fenix Casino to stay positive as I have just been paid. I recommend complaining to everyone you can think of. Forget their support as contacting them is a futile experience. Special thanks to Spintee for posting those email addresses. I'm not sure what did the trick for me but just keep on complaining. Good luck everyone I hope you all get paid.
 
BigSD said:
Hi Everyone,

I just wanted to let those know who haven't been paid by Fenix Casino to stay positive as I have just been paid. I recommend complaining to everyone you can think of. Forget their support as contacting them is a futile experience. Special thanks to Spintee for posting those email addresses. I'm not sure what did the trick for me but just keep on complaining. Good luck everyone I hope you all get paid.
Click to expand...


Hi, when you amke withdrawal? You send email to that emanagement?
 
FWIW I've recently been in touch with someone at this group who seems willing to receive any PABs related to their casinos, old or new. Over the coming days I'll be forwarding the PABs I have on file.
attachment.php
 
maxd said:
FWIW I've recently been in touch with someone at this group who seems willing to receive any PABs related to their casinos, old or new. Over the coming days I'll be forwarding the PABs I have on file.
attachment.php
Click to expand...

You better book a few years of work my friend, I think you will see ten fold in complaints now theres a whisper you are in contact with them,

I obvious do not know the contacts you know but I do know this, All the water in the world could not put there fire out, Its a rouge pit and not worth the bother, I do wish all players will get there cash.

Please refer back to this thread https://www.casinomeister.com/forum...-responding-withdrawal-pending.66332/?t=66332 where Keven stated in hes own words "Fenix Casino started as a relaunched brand formerly known as Casino For Me. This was a completely new project from the same owner,"

But a player was fleeced over 60k because in another thread they said they did not get handed any funds from the casino for me? Well I thought it was the same owner? Also I no Rolastan the DOA addicted :) won a few quid and not sure if he was paid,I have took an interest in this group after hearing the non stop complaints & done some research, I hope they have deep pockets because they owe some cashouts
 
You never know, good things could happen:

KFpOLfEBUXYLC.gif

:)
 

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