Mr James casino (of Alpha Interactive) approach to self exclusion request

Phil8888

Dormant account
Joined
Feb 28, 2020
Location
England
Start Time: 02/29/2020 02:43:42
End Time: 02/29/2020 02:54:13
Operators: Julien
Transcripts:
Operator Julien has joined the chat.
[02:44:06] Visitor: Can you please exclude me from here permanently and all other alpha
interactive sites?
[02:45:10] Julien: Hello , welcome to Mr James casino :)
[02:47:03] Visitor: Can you please exclude me from here permanently and all other alpha
interactive sites?
[02:48:42] Visitor: So...
[02:49:12] Julien: send an email to support@mrjamescasino.com thanks
[02:49:41] Visitor: You can do it from here. All the others have with this chat software.
[02:50:21] Julien: i cant do this by myself
[02:50:29] Julien: send an email first please
[02:51:30] Visitor: Yes you can. It says so in your terms and conditions under responsible
gambling. To denie my request is to breach your own terms.
[02:52:19] Visitor: Get it done or the email I send will be to the revelant license authority.
[02:52:36] Julien: moment please
[02:53:17] Julien: its closed now
[02:54:00] Visitor: Abominable practice.
Operator Julien has left the chat.
The chat is ended. (02:54:14)

How are casino like this allowed to operate?
 

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