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Be Aware Mermaid's Palace doesn't respond to player compliants

Discussion in 'Casinomeister Warnings' started by maxd, Dec 14, 2015.

    Dec 14, 2015
  1. maxd

    maxd Complaints (PAB) Manager Staff Member

    Occupation:
    The PAB Guy
    Location:
    Saltirelandia
    Be Aware: we get about one issue every six months against these guys -- mermaidspalacecasino.com -- and they (almost) never reply. When they do respond it's of the "player has been informed of the status, case closed" variety. Not helpful. In other words if you have a problem at Mermaid's Palace we'll submit your issue to them but there's probably not much we can do for you beyond that.
     
    7 people like this.

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