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Be Aware Mermaid's Palace doesn't respond to player compliants

Discussion in 'Casinomeister Warnings' started by maxd, Dec 14, 2015.

    Dec 14, 2015
  1. maxd

    maxd Complaints (PAB) Manager Staff Member

    The PAB Guy
    Be Aware: we get about one issue every six months against these guys -- mermaidspalacecasino.com -- and they (almost) never reply. When they do respond it's of the "player has been informed of the status, case closed" variety. Not helpful. In other words if you have a problem at Mermaid's Palace we'll submit your issue to them but there's probably not much we can do for you beyond that.
    7 people like this.

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