Introduction and To make everyone aware of Playamo Casino's fraudulent behavior

martinleej666

Newbie member
PABnononaccred
Joined
Mar 13, 2021
Location
Cape Town
Hi Guys,

Can anyone give me some advice with regards to what course of action i can take against Playamo Casino, a couple of years ago they closed my account while i was busy with the verification process in order to withdraw the 200 000 Rubles i had won with money that i deposited. There were no bonuses involved and the money i won was 100% in accordance with Playamo casino rules and regulation. In short they had no legal reason what so ever to close my account and take the money i had won. Further more they have never provided me with an answer as to why they have closed my account.

Please see below latest emails between myself and Playamo Casino representative.

I hope i posted the complaint the right way and i really hope someone out there can help me sort this thing out with Playamo. My Playamo account username was **snip**

.



M
Sat, 03/13/21 12:09 pm

L,

Please read your emails to me, you have not provided me with an
exhaustive amount of information at all. I still don't know why my account
was closed and why your casino stole my money. You telling me that your
administration department closed my account doesn't help me understand who
at your casino is responsible for stealing my 200 000 rubles.

Please be aware, i will make 100% sure for the rest of my life every
opportunity i get on every website i can find where gamblers visit, there
i will post for everyone to see what Playamo did to me. I think it is
scandales and i will never ever let this go.

Regards,

M




L
Sat, 03/13/21 9:07 am

Dear Player,

We have provided you with an exhaustive answer regarding this situation, unfortunately, there is nothing to be added regarding this issue. Sorry for the inconvenience caused.

Best regards,
Casino Support Team




M
Sat, 03/13/21 8:49 am

Can you please ask your administration team why they closed my account and
where is the 200 000 rubles that was in the account. Can someone explain
to me why this would happen please.




M
Sat, 03/13/21 8:46 am

To be clear the was 200 000 rubels in my account. Why else would you have
suspended my account?




J
Sat, 03/13/21 6:26 am

Dear Player,

The decision was made by our administration, and there were no winnings left on the account. It is empty.

Thank you for your understanding.

Best regards,
Casino Support Team




M
Sat, 03/13/21 5:29 am

Good Day,

Why was my account closed and why did you confiscate my funds? How can you
do that without just cause?

Regards,






J
Sat, 03/13/21 5:23 am

Dear Player,

Thank you for your email.

Please be informed that your account was closed as per our administration's decision. The decision is final and non-debatable.

Best regards,
Casino Support Team




M
Sat, 03/13/21 5:13 am

Good Day,

I have tried everything to resolve my account closure and funds
confiscation issue with your Casino, no one has contacted me or explained
to me why you closed my account and how to go about resolving the issue.

I am now going to complain on every possible website used by gamblers in
order to make people aware of how you treat your loyal members.

Regards,



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12:14 (5 minutes ago)
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Account closure and confiscation of funds





L
Sat, 03/13/21 12:14 pm

Dear Player,

The decision was made by our administration, and there were no winnings left on the account. It is empty.

Thank you for your understanding.

Best regards,
Casino Support Team




M
Sat, 03/13/21 12:09 pm

L,

Please read your emails to me, you have not provided me with an
exhausted amount of information at all. I still don't know why my account
was closed and why your casino stole my money. You telling me that your
administration department closed my account doesn't help me understand who
at your casino is responsible for stealing my 200 000 rubles.

Please be aware, i will make 100% sure for the rest of my life every
opportunity i get on every website i can find where gamblers visit, there
i will post for everyone to see what Playamo did to me. I think it is
scandales and i will never ever let this go.

Regards,




L
Sat, 03/13/21 9:07 am

Dear Player,

We have provided you with an exhaustive answer regarding this situation, unfortunately, there is nothing to be added regarding this issue. Sorry for the inconvenience caused.

Best regards,
Casino Support Team




M
Sat, 03/13/21 8:49 am

Can you please ask your administration team why they closed my account and
where is the 200 000 rubles that was in the account. Can someone explain
to me why this would happen please.




M
Sat, 03/13/21 8:46 am

To be clear the was 200 000 rubels in my account. Why else would you have
suspended my account?




J
Sat, 03/13/21 6:26 am

Dear Player,

The decision was made by our administration, and there were no winnings left on the account. It is empty.

Thank you for your understanding.

Best regards,
Casino Support Team




M
Sat, 03/13/21 5:29 am

Good Day,

Why was my account closed and why did you confiscate my funds? How can you
do that without just cause?

Regards,





J
Sat, 03/13/21 5:23 am

Dear Player,

Thank you for your email.

Please be informed that your account was closed as per our administration's decision. The decision is final and non-debatable.

Best regards,
Casino Support Team




M
Sat, 03/13/21 5:13 am

Good Day,

I have tried everything to resolve my account closure and funds
confiscation issue with your Casino, no one has contacted me or explained
to me why you closed my account and how to go about resolving the issue.

I am now going to complain on every possible website used by gamblers in
order to make people aware of how you treat your loyal members.
 
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