I replied with this to the above email:
I am sorry it was the classic rebuys $5 loaded Cindy_56 11/23/2007 10:22:41 AM
last i knew I was in 7th place but don't think I will do this again as
was cut short 5:22
outta 10 minutes on the buy in an 3 rebuys so that is over 20 minutes
I did not have to relog in it went from playing the game to rebuy each time
from what I am hearing the same thing happened to players this past weekend
An they replied with this tad snippy I say lol:
Hi Cindy
Andrew here again.
Cindy I am aware of the game that you played on and have looked into it on the Play Check system, I have forwarded all the information that we have received from you and the information that we have compiled so that MicroGaming can investigate this matter properly.
Please know that we will keep you updated on all our findings.
We appreciate your patience and understanding in this matter.
Should you have any further queries in future, no matter how big or how small, please do not hesitate to contact us.
Kind Regards
VIP Support Host
Andrew
Now I was nor am I trying to get any cash back as I did place 10th an I won $62.50 but if the game had not petered out I coulda been with a ticket to that cruise where I coulda got sea sick with every one else
The point I am trying to make is if the game is not working properly an it isnt pull the darn game just like a poker tourney gets cancelled
what do I get in the email today yup
you guessed it another email on
5,000 Free roll on Loaded
When: Mon Dec 3 to Sun Dec 9
Prizes: A share of $5,000
Entry Fee: $0
Re-buy Amount: $5
Number of Re-buys: Unlimited
same game that I had problems with
Good Luck
Cindy
recieved this today and if I am correct on the Classic rebuys ((Loaded)) is the 1 I played we could not change the amount we wagered but here is what they say::
Hi Cindy,
Thank you for contacting the VIP desk at Fortune Lounge casinos.
I hope you are doing well? MicroGaming did indeed investigate the matter and found that there was in fact nothing wrong with the Tournaments except for the wording at the end when a lot of players were kicked out. What was happening was that players ran out of credits because of the size of the bets they were placing.
Instead of then advising the player that they had run out of credits the system ended the game and advised the players that they had run out of time when this was not the case.
This matter has however been resolved.
Thank you for Playing at the Fortune Lounge Casinos, the Better Place to Play.
Regards and best wishes and I wish you festive season,
Jake