Baptism by Fire - success Lucky247 wants in :)

[Nifty29]

I didn't, I was literally told not to bother them until I add the card to my account. Just wanted to warn other players.

Forget what they said.

Contact Sacha via PM here.

 

[Publo]

Forget what they said.

Contact Sacha via PM here.

Ok, thanks. PM sent

 

[vinylweatherman]

I'd stay away from this casino if you don't want to use your VISA or bank transfer as a withdrawal method.
They are forcing me to make a payout through regular bank even though all my deposits were through NETeller. CSR on live chat told me that "this is the standard requirement for online casino" .
Later, when I pointed out that there's nothing in their T&C justifying that, they just didn't reply to my e-mail.

Poor training of CS.

I have encountered this oddity before, but in no way is it "standard".

It can occur when an operator is unable to fund it's merchant account, but doesn't want to stall payment to a player. In such cases, an operator would use their "reserve the right" clause to use an alternate payment method that does not fit the standard.

What IS "standard practice" is to pay to the method of deposit, so in this case, they should be INSISTING that payment goes back to Neteller, the source of deposits.

It seems merchants also encounter issues with Neteller of the "jobsworth" variety that prevents them from paying players in a timely manner. One case was an operator who couldn't use their (new?) business bank account to fund their merchant Neteller account even though the operator themselves had been verified by Neteller. This meant they either had to stall (waiting for more deposits to come in, or until the issue was sorted out with Neteller), or offer to pay players through an alternative method.

The problem is the manner in which this is communicated to players. In their efforts to play down the issue, they end up creating another negative impression by imposing something completely non standard that the player neither expected nor wants, and then feeding them the BS about it being "standard practice".

In some cases, a direct bank transfer is BETTER that a payout to Neteller as:-

1) You avoid the £5 fee Neteller would charge to withdraw to a bank account, as well as the 7 day wait.
2) It makes it harder to quickly redeposit and lose the payout at the same, or another, casino.
3) The money is actually REAL (it's in your bank, and covered by the Financial compensation scheme), money in an eWallet is "electronic money" that is NOT covered by any compensation scheme, and just like a gift card for HMV, could vanish with the company if the worst were to happen (which is pretty unlikely with Neteller though, so don't panic).

Of course, it can be worse if the player had plans for it, such as a promotion at another casino, and now faces having the money harder to access. Some players also worry about having to give the casino their bank details. Having a secondary bank account should address this, as you can keep it as an account for managing your gambling only, so if by chance it gets compromised, the damage done is limited (no emptying overnight of your main account and being unable to pay bills).

 

[Sachalucky]

I used to like this casino until I the other day got bonus banned because I didn´t live up to the "spirit of fair gaming". They attached a clausule from the terms and conditions, implying that I was reducing my bet after hitting big just to complete the wagering requirement. Of course that is total BS. I always vary my bet between 0.60-1.80 with at least 90% of gameplay being between 0.60-1.50. I don´t think it´s a very big adjustment even if I lowered my stakes from 1,50 to 0.90 or even 0.60, it´s low rolling either way.

Of course I didn´t get any examples of violating the terms, just that they´d reviewed my gameplay from start until now. Yes, I´ve taken bonuses when offered (why would they offer otherwise) but with 50% match and 50x rollover I assume Im bound for negative EV.

A couple of days after the bonusban email, today, I got an email from them with the subject message "Latest Lucky247 Casino Bonuses – Make the Most of Your Week".

In conclusion, bonusbanning blaming "spirit of fair gaming" and continuing sending promotional emails about bonuses. Not very professional

Hi Legenden1,

The issue has been resolved and I have PM'ed you. Please check messages and let me know if I can post a few details here to clarify.

Thanks,

Sacha

 

[Sachalucky]

Hi all,

Just a note on Legenden1's issue - that really was simple human error, for which we are very sorry. There was no reason for Legenden1's account to be bonus banned and this was manually done by error.

The situation has been rectified and hopefully we can make it up to him!

Thanks,

Sacha


PS: Working on a solution with Publo as well, should be sorted in the next couple of hours!

 

[Publo]

I'd like to thank Sacha for all his help

We've reached an agreement that half of my winnings are going to be sent back to NETeller with another half going to VISA.
Sacha pointed out in our PMs that there's a point in Lucky247's promotional T&Cs that regulates this and that it's used by the casino to protect itself against fraud:

"When you request to withdraw funds from the casino you will receive the option to provide us with your preferred payment method. We will do our utmost to ensure withdrawal transactions go via this preferred method of payment. However, we reserve the right to modify this, in some instances, to a more viable option."

I can't say that I fully accept that and find it viable in any way. I wonder if it's safe for the customers to have money withdrawn with a payment method that wasn't previously used to make a deposit.
I'd say that I'm half-satisfied with this solution as I'm not comfortable taking online gambling funds straight to my bank account, not to mention additional delay and currency exchange costs.

Nevertheless I'm probably going to play here again thanks to Sacha's intervention as I was assured that I won't have to make further payouts to my bank account.

 

[b3b44]

Many thanks for the gift i've received today sacha

Beginning to like this casino more and more

Keep up the good work

 

[vinylweatherman]

I'd like to thank Sacha for all his help

We've reached an agreement that half of my winnings are going to be sent back to NETeller with another half going to VISA.
Sacha pointed out in our PMs that there's a point in Lucky247's promotional T&Cs that regulates this and that it's used by the casino to protect itself against fraud:

"When you request to withdraw funds from the casino you will receive the option to provide us with your preferred payment method. We will do our utmost to ensure withdrawal transactions go via this preferred method of payment. However, we reserve the right to modify this, in some instances, to a more viable option."

I can't say that I fully accept that and find it viable in any way. I wonder if it's safe for the customers to have money withdrawn with a payment method that wasn't previously used to make a deposit.
I'd say that I'm half-satisfied with this solution as I'm not comfortable taking online gambling funds straight to my bank account, not to mention additional delay and currency exchange costs.

Nevertheless I'm probably going to play here again thanks to Sacha's intervention as I was assured that I won't have to make further payouts to my bank account.

I am still puzzled, as if ALL your deposits came from Neteller, this would be the ONLY fully verified withdrawal option. It's also odd that a withdrawal will work via VISA if this has not been used for a deposit, as VISA will then have no means to verify from where the money has come.

If it's about stopping fraud, surely promotions would be irrelevant, and as such this should be a general term.

I would also deposit via Neteller if I were to join, and could also suffer this same problem.

This is not "standard practice", but something rather atypical. I would normally expect the rule to be that I could choose an alternative withdrawal method as my preferred option, but the casino could still insist that I take it back to Neteller if that's where the deposits have come from.

Splitting a withdrawal can open the door to chargeback fraud, as the deposit method would not know the full amount that has been refunded to a player, and this might mean they could convince their deposit method that they had been defrauded out of half their payout. Normally, this seems to be done via a deposit through VISA, and getting paid by another means, then telling VISA the money was taken and not refunded, nor service provided. It's why casinos rarely let players who deposit through VISA to take their money out by anything other than VISA refund, at least until they have been a member for a while.

 

[Nifty29]

I didn't, I was literally told not to bother them until I add the card to my account. Just wanted to warn other players.

How did they pay via visa? Did you have to send then your visa card details via email?

I don't see how they could do it without you depositing via visa at least once...?

 

[Publo]

How did they pay via visa? Did you have to send then your visa card details via email?

I don't see how they could do it without you depositing via visa at least once...?

I've only registered my VISA details without making a deposit.

 

[Nifty29]

I've only registered my VISA details without making a deposit.

If it were me, I would have firmly insisted that I be paid via my deposit method in full.

I personally wouldn't play at a casino that did this to me. Its very ordinary treatment actually.

 

[Publo]

If it were me, I would have firmly insisted that I be paid via my deposit method in full.

I personally wouldn't play at a casino that did this to me. Its very ordinary treatment actually.

I've insisted as firmly as I could through e-mails, on live chat, over the phone and here on the forum. I still haven't received any part of my winnings yet and Sacha told me that NETeller payout was sent to me on Wednesday.

 

[Nifty29]

I've insisted as firmly as I could through e-mails, on live chat, over the phone and here on the forum. I still haven't received any part of my winnings yet and Sacha told me that NETeller payout was sent to me on Wednesday.

Neteller is instant.

Might be PAB time.

 

[Publo]

I've just received the VISA payout and it came as a payment refund.

 

[vinylweatherman]

I've just received the VISA payout and it came as a payment refund.

That's how it's usually done, but a refund of what? This might make VISA start asking questions, although it seems on this occasion it has worked out OK.

The other half is a different matter. If it was sent on Wednesday, it should be there by now.

Perhaps there is a different reason for their reluctance to pay via Neteller that had nothing to do with "fraud prevention" and more to do with a short term lack of money in their Neteller, which can take 3 days to sort out. I suspect therefore the money will be in Neteller by Monday (Earlier if they process over weekends), possibly today.

 

[Markus_Demon]

I made a withdraw of 1600€ on 4th and after sending all documents , a chinese woman with bad english called and and one final varification and tonight i logged to my account to check whats going on and the money is there ....... reversed from withdraw and status show processiing..... 6 DAYS for payments....

then contacted their chat and he said i havent met WR so they put the money back in my accout and there was some technical problem with wage counting system...... hope Sache sort it out sooon.. since its not my faul if their system make mistake and i certainly met the WR as i was counting all the time

 

[007sam]

Hate casinos when they start playing games like this, you took the gamble and they should pay dam quickly...... If you not met the wr they should give you there stat.

I cashed out here ok, sent docs and paid about 5 days after, not the speediest but can't complain.

Come on pay the player fast.....

 

[Mouche12]

Sorry, but as long as this casino is not doing anything about their cashout policies (5-6 days is way too long), I think they don't deserve to be in the accredited section.

 

[Markus_Demon]

i dont think this casino is worth to be accredited...

"

Kindly be advised that your funds where incorrectly refunded back to your gaming account due to an internal processing error.

"

so much BS... its like 7 days now and they havent paid it yet

 

[Sachalucky]

Hi everyone,

Thanks for all your posts.

@Publo: All payments have been made as discussed. Please PM me if you still haven't received your funds as I personally checked that everything was paid last Wednesday.

@Markus: There was indeed an error on your account, for which we are very sorry as per our communications with you. I have PMed you and will personally oversee the resolution of this issue.

Thanks,

Sacha

 

[aceking123]

Hi everyone,

Thanks for all your posts.

@Publo: All payments have been made as discussed. Please PM me if you still haven't received your funds as I personally checked that everything was paid last Wednesday.

@Markus: There was indeed an error on your account, for which we are very sorry as per our communications with you. I have PMed you and will personally oversee the resolution of this issue.

Thanks,

Sacha

sacha can you confirm your withdrawals times for all verified accounts , ive yet to make a deposit within your casino but have been reading this thread , whats the time frames on e wallets ???

 

[Mouche12]

Hi everyone,

Thanks for all your posts.

@Publo: All payments have been made as discussed. Please PM me if you still haven't received your funds as I personally checked that everything was paid last Wednesday.

@Markus: There was indeed an error on your account, for which we are very sorry as per our communications with you. I have PMed you and will personally oversee the resolution of this issue.

Thanks,

Sacha

Will you offer these players some kind of compensation? I think these kind of delays and system errors are unacceptable.

 

[Sachalucky]

Hi Mrjones,

The withdrawal times on verified accounts should be 48 hours.

We are grateful to the Casinomeister community for pointing out procedural errors when they occur, and I can assure all that every comment is taken into consideration in order for us to get it right 100% of the time.

Our foremost priority remains player experience and we strive to deliver the best service at all times.

While there have been a couple of mismanaged withdrawal queries, we do indeed always try our utmost to rectify the situation when the ball has been dropped.

Thanks again to all for your comments.

Sacha

sacha can you confirm your withdrawals times for all verified accounts , ive yet to make a deposit within your casino but have been reading this thread , whats the time frames on e wallets ???

 

[Sachalucky]

Hi Mouche12,

While I do not wish to discuss individual accounts, the short answer is yes, these players will receive compensation and preferential treatment.

Thanks,

Sacha

Will you offer these players some kind of compensation? I think these kind of delays and system errors are unacceptable.

 

[007sam]

Wtg......... Great work if its sorted..........

 

[Publo]

I confirm that I've received my NETeller withdrawal and an extra compensation today. Thanks Sacha!

 

[Markus_Demon]

I just want to update that the issue is solved and Sacha is the real man, it was just some issue on their finance side but its fixed now and they promised to pay.

 

[tinybettor]

So once verified how fast does this casino payout?

 

[mattsgame]

So once verified how fast does this casino payout?

Hi Mrjones,

The withdrawal times on verified accounts should be 48 hours.

We are grateful to the Casinomeister community for pointing out procedural errors when they occur, and I can assure all that every comment is taken into consideration in order for us to get it right 100% of the time.

Our foremost priority remains player experience and we strive to deliver the best service at all times.

While there have been a couple of mismanaged withdrawal queries, we do indeed always try our utmost to rectify the situation when the ball has been dropped.

Thanks again to all for your comments.

Sacha

Was stated above.

 

[BBKPoker]

Pretty scummy casino. Closed my account with no explanation back in April. Sent me a generic list of their terms and asserted they had a right to close my account for any reason. Deposit refunded, that's it, no followup and never responded to any of my numerous emails asking for an explanation.

 

[maxd]

Pretty scummy casino. Closed my account with no explanation back in April. Sent me a generic list of their terms and asserted they had a right to close my account for any reason.

Excuse my scepticism but what's "scummy" about closing your account? Were monies owed? Deposits not returned? Simply closing an account is a right every casino on the planet claims in the T&C's. And it's not something they're usually in the habit of providing detailed justification for.

 

[vinylweatherman]

Excuse my scepticism but what's "scummy" about closing your account? Were monies owed? Deposits not returned? Simply closing an account is a right every casino on the planet claims in the T&C's. And it's not something they're usually in the habit of providing detailed justification for.

The problem with exercising this right is that the player is bound to feel insulted. It's an accusation of doing something wrong, but then not saying what. That player will then have a very different impression of that casino than most of the others. If said player has had no problems playing elsewhere, then it looks very much like it's the casino at fault, rather than the player doing something they shouldn't.

In land casinos, the usual reason for ejecting a player who has done nothing obviously wrong is that they are simply "too lucky", or appear to be. It comes uncomfortably close to an accusation of "cheating", although in some cases it turns out the player WAS cheating.

This "right of admission" is a convenient thing to hide behind, and is open to abuse by businesses, and this is why here in the EU we have a raft of anti discrimination legislation that can be used to challenge this "right to refuse admission", and place the onus on the business to prove that the right was not invoked for any reason prohibited by anti discrimination law.

In terms of the customer experience though, it's rare to want to gain entry after having won such a case. Usually, a settlement is awarded and the customer feels vindicated because this proves they did nothing wrong. Forcing one's custom on a business by a court order tends to lead to a poor experience, as the business will make it clear you are not wanted by giving you the bare minimum level of service they can get away with.


If I get the feeling I am about to be thrown out of an online casino for "being too lucky", I make sure I walk out before I am thrown out. If my feelings were wrong, they will send me a "we miss you" email, so if they don't, I assume the feelings were probably right.

 

[BBKPoker]

Excuse my scepticism but what's "scummy" about closing your account? Were monies owed? Deposits not returned? Simply closing an account is a right every casino on the planet claims in the T&C's. And it's not something they're usually in the habit of providing detailed justification for.

A small amount is still owed, but not enough for it to really be worth my time. Deposit was returned after several emails, customer service never responded to any of my emails nor my request to have someone from management contact me. It's more just that their customer service was completely AWOL less than six months ago, and their refusal to answer emails that I consider them to be scummy.

 

[BBKPoker]

And fwiw, I don't really care about the skepticism, it's an old routine. I've been registered here for 8 years which is long enough to see the shift in attitude and climate on here, no offense intended to you. I'm the one who posted in here to break the Absolute Poker scandal several years ago, for example. Although I still read the forums pretty regularly to see which casinos seem to be doing well or acting rogue, I don't even bother posting much here any more. Most of the time, it seems to me that when someone posts something negative about a casino they are treated with skepticism, rudeness and derision from from a variety of members. Generally the admins are all fine, but there is an air of hostility toward players on here from the forum members, and I don't gamble enough to get involved in the peanut gallery. Still, you asked for feedback about a casino, and I've played there so I gave some. I also said some nice things about both Quasar and MoneyGaming today, and ignored the other three that I've never played at that are currently in baptism by fire.

 

[Sachalucky]

Hi BBKPoker,

I have sent you a PM to look into this for you!

Thanks,

Sacha

 

[maxd]

... their refusal to answer emails that I consider them to be scummy.

Speaking as someone who has no choice but to end email coversations rather frequently I can only say that if that is your bar for judging "scummy" then your bar is misplaced.

Anyone who works with players has a limited amount of time available to them for any given issue. If that issue has been sufficiently debated and is going nowhere, or the correspondent becomes abusive, or any number of other reasons present themselves then the discussion must be terminated so you can move on to other things. Perhaps that's not ideal but life is short and time is not an infinite resource.

In other words shit happens and you make the best decisions you can. I have to make that decision every other day. C'est la vie. But it's hardly a "you don't answer = you are scum" situation. 9 times out of 10 it's simply the only reasonable option available.

As to Casinomeister becoming hostile toward players I can only say that fraud in the player community is a very serious problem and tends to make skeptics of even the best of us. Some see that as hostility. I don't think it is, I think it's something more like battle fatigue. Again, not ideal but it is the nature of the beast.

 

[vinylweatherman]

Speaking as someone who has no choice but to end email coversations rather frequently I can only say that if that is your bar for judging "scummy" then your bar is misplaced.

Anyone who works with players has a limited amount of time available to them for any given issue. If that issue has been sufficiently debated and is going nowhere, or the correspondent becomes abusive, or any number of other reasons present themselves then the discussion must be terminated so you can move on to other things. Perhaps that's not ideal but life is short and time is not an infinite resource.

In other words shit happens and you make the best decisions you can. I have to make that decision every other day. C'est la vie. But it's hardly a "you don't answer = you are scum" situation. 9 times out of 10 it's simply the only reasonable option available.

As to Casinomeister becoming hostile toward players I can only say that fraud in the player community is a very serious problem and tends to make skeptics of even the best of us. Some see that as hostility. I don't think it is, I think it's something more like battle fatigue. Again, not ideal but it is the nature of the beast.

Innocent players also feel this "battle fatigue" because they run into a problem, and are assumed to be in the wrong, or even a fraud.

The problem with this kind of decision is that the player wants to be treated like a human being, and at least wants some kind of "closure", such as a human to human explanation of what the issue is, whereas the businesses see players as "assets", dehumanised entries on a balance sheet.

Many of these decisions are made by a computer, and so there is no real explanation other than "computer says no", as parodied on the "Little Britain" sketches.

A computer can risk assess a new player, and use the data produced via the registration process, crunch some numbers in some mysterious formula, and spit out "accept" or "reject" depending on a mathematical projection of whether enough profit can be generated from the "asset" that has just registered an interest.

It may be a case of the rejected player being "not definitely good to go", rather than being "suspected of fraud". It depends where the risk bar has been set by an individual operator as to what data triggers a "reject application". There has already been a discussion of a casino that rejected ALL players who happened to live in just ONE suburb of a city in the country of Canada, yet accepted Canadians in general.

The insurance industry also works like this, and we get crazy situations of a quote of £97,000 for car insurance for a young driver from company A, yet using the SAME data, company B spits out an expensive, but more justifiable £3,000.

 

[mrmark21]

Whoa many issues here Good to see that Sacha has been on the ball about resolving them

Very spammy though. Received various txt messages and loads of junk mail. I think something needs to be done about the spam.

 

[Rustee]

Thats what she said

Pretty scummy casino. Closed my account with no explanation back in April. Sent me a generic list of their terms and asserted they had a right to close my account for any reason. Deposit refunded, that's it, no followup and never responded to any of my numerous emails asking for an explanation.

Hows about you quote those terms? Let us have a look see? Have you contacted via chat at the time? They seem pretty fast to respond via chat, more than I can say for other casinos that say please wait for 20s, you are number one, only to wait 15 min being number 1
It's all good and well that you say this but a generic unless applicable situation is never called for unless there is something specific which applies. Most casinos and by most, I refer to the majority (correct me if im wrong), dont want to lose any business, whether its a $5 dollar or $5 million dollar deposit. So unless, they had an absolutely good reason, I dont think you'd be without an account today.
That said, it remains to be seen, what those "generic terms" actually state. If they said along the lines, Hi Player, your account is locked, see terms on site, link link link, have a good day. Yes, maybe i'd to be a lil peed off, especially I knew I had done nothing wrong. I have perused their terms and I feel its ok I guess. Looks even easier to keep toe in line, less red tape like with others and its not as bad as a few other sites I can think of, off the top of my head that confiscate at every turn. Just my 2c i guess.
But yes, hopefully they get accredited here, they seem ok to me.

 

[zazedac]

disappointed

I'm actually pretty disappointed with this casino. They send me an email offering a 100% match bonus today, I then log onto their site to deposit the bonus comes up on a small screen asking if I want to claim it to deposit now then it doesn't get credited and they say oh its expired. Well if it's expired maybe you should stop it popping up saying it's valid. Or I wouldn't have wasted a cent.

 

[Rustee]

I'm actually pretty disappointed with this casino. They send me an email offering a 100% match bonus today, I then log onto their site to deposit the bonus comes up on a small screen asking if I want to claim it to deposit now then it doesn't get credited and they say oh its expired. Well if it's expired maybe you should stop it popping up saying it's valid. Or I wouldn't have wasted a cent.

Same happened to me, on a different casino - In my case, the site operated on a time zone +7 hours, I wont mention who but yeah, resulted in me thinking I had all the time in the world(unknowingly - as received email my time),sent to me on x day for x day, little did i know the promo was long time over when I finally plucked up the courage to deposit. With lotsa rogue casinos out there, a small deposit wouldnt be too much risk. This was a small no name casino, they dont even feature on here.lol Thought I'd try my luck with them, missed out on their 300%% match up offer, totally peed off to find out i deposited for no bonus. Won a fair bit off my tiny deposit of GBP10 but that tenner couldve bought me some booze if you know what I mean...and happily withdrew my winnings, no problems. Oversight on my part. Did you check the validity before you deposited? Only now do I read and scrutinise every term and look for small details since these past experiences.

 

[zazedac]

It popped up when I logged on. If it isn't valid they should take it down. I won't be wasting any more money there needless to say

 

[Rustee]

Maybe PM the rep - Sascha lucky i think, seems to be helping out the other guys

 

[Nifty29]

I'm actually pretty disappointed with this casino. They send me an email offering a 100% match bonus today, I then log onto their site to deposit the bonus comes up on a small screen asking if I want to claim it to deposit now then it doesn't get credited and they say oh its expired. Well if it's expired maybe you should stop it popping up saying it's valid. Or I wouldn't have wasted a cent.

Did you check that they were not an Oddsmatrix casino first?

 

[mrmark21]

Did you check that they were not an Oddsmatrix casino first?

Did I miss something?

 

[pianoman]

All good at Lucky247

Other than a frequent "timeout - please log in again" hassle during chat, I can't find much to dislike about Lucky247.
They've been at me regularly since my 1st dep back in July - that one prompted by Sacha's posting efforts, his evident warmth, other positives expressed by members here...
Not exactly thrilled at the result of that first visit, but early this morning found myself sorta bonusless elsewhere.
So gave 'em 50 to which they added the little extra promised.
Needed it too! Watched ruefully as my bal reached 90 cents, got it back to a couple of dollars and then after $30 worth of feature, luck turned around and I was now up into the hundreds!
Verifying my eligibility to withdraw, Charles on chat was most helpful.
While waiting for the $300 cash-in, I'm being urged to make my next deposit to claim remainder of the welcome bonus.
Might grab that in the next few minutes too.
Like, wouldn't you?

 

[Sachalucky]

Hi all,

Thanks for the messages!

I'm actually away on annual leave at the moment but can definitely help out if you have any issues.

Please PM me and I'll happy to sort out whatever issues you have on your account.

Thanks,

Sacha

 

[Rustee]

Other than a frequent "timeout - please log in again" hassle during chat, I can't find much to dislike about Lucky247.
They've been at me regularly since my 1st dep back in July - that one prompted by Sacha's posting efforts, his evident warmth, other positives expressed by members here...
Not exactly thrilled at the result of that first visit, but early this morning found myself sorta bonusless elsewhere.
So gave 'em 50 to which they added the little extra promised.
Needed it too! Watched ruefully as my bal reached 90 cents, got it back to a couple of dollars and then after $30 worth of feature, luck turned around and I was now up into the hundreds!
Verifying my eligibility to withdraw, Charles on chat was most helpful.
While waiting for the $300 cash-in, I'm being urged to make my next deposit to claim remainder of the welcome bonus.
Might grab that in the next few minutes too.
Like, wouldn't you?

View attachment 42246

An extra immortal romance in the middle wouldnt have been bad huh? :nod:

 

[aceking123]

lucky247 test

hi all, i ve tested this site yesturday after reading the thread for a while, sent in docs a few weeks ago , all got verified & was done in good time , the site on a whole pretty good tbh , played for around 5 hours testing out slots lag ,disconnects pretty good on all of those no problems easy to use site.

Made a withdrawal test yesturday into neteller & was paid today so thats realy good , nice set up here a smooth running casino theyve just earned a player, so if anyones thinking of playing here its a thumbs up from me here )

 

[pianoman]

Had some doubts also...

Well, I was one of the early posters here a few pages back, $300 thumb up from me, lil screenshot 'n all...
Had sent off those docs.
Then all went very quiet for some reason?
I'd mentioned some connection glitches during my visit.
But Sacha pm'd me. Right onto that he was; Real concerned to get any such problems corrected.
Still, the money didn't come through.
So I returned, keeping an eye on this thread and began to wonder if maybe I'd praised them too early?
Watched, waited... then Thursday evening, without me calling it to their attention,
got a phone call from a most apologetic staff member!
Discovered I had been overlooked or somehow lost in processing (me having submitted an outadate bill didn't help)
but would fix it post haste and sho'nuff money was in the account about 14 hours later.

So give em a chance guys? It's early days yet and easy to get a little egg on face starting anything quite this demanding...
but me, I think all the hearts are in all the right places, actually.