Baptism by Fire - success Lucky247 wants in :)

[Casinomeister]

Lucky247 - a relatively new Microgaming casino is wanting to join us.

If you so desire, please sign up here and let us know what's up: https://www.casinomeister.com/static/goto.php?c=lucky247

If you have any issues or comments, please post them in this thread. Sacha is the casino rep - he's been around for quite a while (but new to this casino). You can contact him here:
https://www.casinomeister.com/forums/members/

 

[spoton]

Nice to see

Have played there a bit, and had no troubles getting the small ammount i won in reasonable time

 

[homerbert]

Belarus in black list
Anyway good luck in pass of baptism by fire!

 

[dunover]

Which group own this Lucky247 or are associated with them?

Also cannot find pending period stated in terms, or if cashouts are processed at weekends.

 

[vinylweatherman]

They have recently been given a "safe and fair" seal by eCogra, and this is direct from eCogra (I am signed up to their emails), not just their own claim.

Bryan would also have reviewed them BEFORE adding them to Baptism By Fire.

They also have a nice collection of my favourite MGS fruities, so I am VERY tempted

I may however be disappointed by the functionality of their browser based interface, but there again I could be pleasantly surprised.

 

[dunover]

They have recently been given a "safe and fair" seal by eCogra, and this is direct from eCogra (I am signed up to their emails), not just their own claim.

Bryan would also have reviewed them BEFORE adding them to Baptism By Fire.

They also have a nice collection of my favourite MGS fruities, so I am VERY tempted

I may however be disappointed by the functionality of their browser based interface, but there again I could be pleasantly surprised.

Isn't this like hiring a babysitter recommended by Jimmy Savile?

The bottom line - how easy it is to get paid, how quick is getting paid, when can we get paid?

The things that really matter to most of us and are not patent in their terms AFAICS.

 

[aceking123]

Isn't this like hiring a babysitter recommended by Jimmy Savile?

The bottom line - how easy it is to get paid, how quick is getting paid, when can we get paid?

The things that really matter to most of us and are not patent in their terms AFAICS.

do not pay weekends !!!!!!!!

 

[vinylweatherman]

Isn't this like hiring a babysitter recommended by Jimmy Savile?

The bottom line - how easy it is to get paid, how quick is getting paid, when can we get paid?

The things that really matter to most of us and are not patent in their terms AFAICS.

It's a start, and backed up by them also getting Bryan's seal of approval for entry to the accredited section subject to an assessment of their ACTUAL performance over 3 months. This is more scrutiny than eCogra gives to a new casino.

For risk averse players, waiting until the Baptism is over and they achieve accreditation would be best. The Baptism process is designed so that players prepared to take some risk can play and offer their feedback to the forum as a whole. This is already happening, and certainly shows some room for improvement, and that some changes have already been made due to this feedback.

The 48 hour pending has also been mentioned, 24 hours is better appreciated by players, along with the ability to flush withdrawals so that the process of payment can begin straight away, even if it does take 2 days.

Better still would be a "flush button" for players to use in the lobby, activated once players have had their documents verified.

 

[dunover]

OK, cheers people!
Thanks for the answers, TBH it's like going back to the stone age, the bad old days of pending periods/no weekend cashouts/attempted flushing etc. No need for it now when you can play virtually all softwares with instant-12 hour cashouts.

Not for me then - I'll give them a miss; this pending crap just doesn't cut the mustard now.

 

[goa]

Wtf, u realy want advert for this spam-casino?

For 5 days, the was a playboy layer advert with NO option to close. So i had seen nothing from slot, that i have played. F5 or reload and the layer was back.
Rtp ist bad, they call me via phone without request and sent spam mails.

 

[chayton]

They really need to get a grip on the spam or spamming affiliates or whoever is sending the mails. I haven't gotten any phone calls but every day I get spammed. To me that's one sure way to put me off a new casino.

 

[De Beuker]

Phone me once and the casino is on my personal blacklist to never play again.

But its flash only, no download and unless someone points a gun to my head and forces me, I'll neve ever play MG flash ever again.

One more 'casino error 2' and there goes my puter...

 

[Sachalucky]

Hi all,

Thank you for all your messages - constructive criticism and compliments are certainly most welcome.

I'd like to address a couple of the issues mentioned above, namely spam, payments, and flash.

1) We have a strict NO SPAM policy both for ourselves and our affiliates. Unfortunately, due to the fact that we are a new business certain rogue affiliates tend to try to take advantage of that fact and get as many "quick signups" as they can as many regular players are not yet on our books.
I would like to sincerely apologise to those of you who have received SPAM emails from these rogue affiliates and request that you forward me these emails in order for me to track the senders down and deal with them accordingly. You can email me on sacha@regisms.com.

2) We aim to process payments in the fastest way possible, especially for existing players. There may be delays for first time players as we need to comply with certain rules and regulations as per our Maltese gaming license in order to verify players' identities, but we certainly make every effort to expedite the process at all times.
It is true that we do not process cashouts over weekends at this stage, but we definitely aim to attend to such requests as late as possible on Fridays, and the earliest on Monday mornings in order to avoid delays. Moreover, once certain risk profiling checks have been made and a player has an established relationship with the casino, the possibility of flushing payments can certainly be considered and applied.

3) On the matter of the browser-based approach, we would also like to recommend those of you who use tablets and or relatively new cell phones (by this I mean with the latest operating systems) to try out our mobile interface in HTML5. We pride ourselves on our mobile offering and would recommend that the skeptics about the Flash-based PC interface give the Mobile version a try (there is in fact a no-deposit bonus for mobile players for that purpose specifically).

Once again, thank you all for your comments. Please feel free to contact me via PM, email, or directly in this forum.

All the best,

Sacha

 

[akrus88]

48h pending and no weekend cashouts puts me off. I think it does the same for a lot of people here.

 

[xxshepxx]

No spam...?

Are you kidding me?

I get calls 24/7 to my house phone!!! messages left on my answering machine etc etc

I only played there once, and won;t play again.Oh and the calls are direct from lucky24/7 not an affiliate.

 

[bsilva028]

the landing page gives intending that the 50 free spins are credited before deposite is made
but in fact its not

 

[Sachalucky]

Thanks all for your messages.

@akrus88: As previously discussed, this is for new players only as flushing is more easily done when a relationship exists with the player and KYC checks have been made.

@xxshepxx: I have sent you a PM to sort this out - calls are only made for specific reasons with registered players.

@bsilva028: The free spins and free money offers are all bundled together after the first deposit indeed.

Thanks again,

Sacha

 

[mrmark21]

PITA mobile casino sign up process followed up by a 20 minute time consuming chat with customer support who when they couldnt correct the issue procceeded to boot me from chat...

Seems you have some issues you need to resolve.

 

[Simmo!]

@akrus88: As previously discussed, this is for new players only as flushing is more easily done when a relationship exists with the player and KYC checks have been made.

I can verify this. I tested Lucky 247 last year and hit 5 scatters on Spring Break one evening...during the free spins Something like 20k. I'd already been ID'ed and they flushed it next morning and processed it the same day.

The only issue with Sacha's reply is that it isn't a commitment - it sounds like it's done ad-hoc depending on the player and a little more clarity would help.

One more 'casino error 2' and there goes my puter...

This is happening at a lot of Quickfire casinos too and has been for months and months. It's a Microgaming issue and I've been told by Bet-At and Tropezia Palace there is a fix out there/coming out. Not before time.

For the record, I hate phone calls from operators too. I had a couple from Lucky247. To be fair I asked them not to and they stopped but still, it should be an opt-in thing on the sign up process.

 

[Sachalucky]

@MrMark - I have downloaded the chat you had with the call centre and have PMed you about it as I don't want to discuss your account details here.

@MrSimmo - you're right, my wording was unfortunate. As was the case with you, cashins are flushed when we deal with existing players who have gone through the KYC processes, etc. I was mostly trying to emphasize the difficulty of flushing with new players, apologies.

 

[Nifty29]

I received a text from you at 1:30am this morning that woke me up.

NOT impressed

 

[akrus88]

Thanks all for your messages.

@akrus88: As previously discussed, this is for new players only as flushing is more easily done when a relationship exists with the player and KYC checks have been made.

Thank you for the answer. I somehow misunderstood, although I red the whole thread quite carefully. Might just go ahead and try your casino out, if flushing is possible (after kyc chec).

 

[Sachalucky]

@NIfty: Have PM'ed you.

 

[b3b44]

Think i will give it a try ....
is there a possibility to pre-verify?

 

[Sachalucky]

@akrus88: Great stuff, keep in touch!
@b3b44: Great stuff, keep in touch! (have also PM'ed you)