Lucky Nugget (Belle Rock) Bonus Warning !!

poser

Experienced Member
Joined
Aug 16, 2007
Location
Hamburg
Hi,

just be warned, that Lucky Nugget lies in their Bonus DEMO. They really explain, how you always can withdraw your cash balance everytime and "zero" the bonus. ITS A VIDEO DEMO, come on....

But, NO WAY... THATS WRONG (not only for the welcome bonus, but for all boni as their support just explained to me)

That way, if you have a 20 euro bonus and dont want to play slots, you must wager 6000 !! at MINIMUM !!!!!!! to get your cash LOL

BTW: if you have 20 bonus and play tree card poker, you have to wager 1000000000000000000000 (more) TO GET A CASHOUT (no cashout possible, never)
 

GGW Laurie

Paleo Meister (means really, really old)
Joined
Jun 16, 2006
Location
In the Beautiful South !!
Hi,

just be warned, that Lucky Nugget lies in their Bonus DEMO. They really explain, how you always can withdraw your cash balance everytime and "zero" the bonus. ITS A VIDEO DEMO, come on....

But, NO WAY... THATS WRONG (not only for the welcome bonus, but for all boni as their support just explained to me)

That way, if you have a 20 euro bonus and dont want to play slots, you must wager 6000 !! at MINIMUM !!!!!!! to get your cash LOL

BTW: if you have 20 bonus and play tree card poker, you have to wager 1000000000000000000000 (more) TO GET A CASHOUT (no cashout possible, never)
......................thats some hefty w/r:eek: 6000.00 w/r on a 20.00 bonus? thats unreal!!!...........................laurie
 

Mousey

Ueber Meister Mouse
Joined
Sep 12, 2004
Location
Up$hitCreek
Could someone please explain to me what happened with the whole MG EZ-Bonus thing? :confused:
 

vinylweatherman

You type well loads
Joined
Oct 14, 2004
Location
United Kingdom
Complete mess.

Players knew exactly where they stood, depriving casinos the opportunity to play games with players whose style they didn't like. They are now adding complication after another into the system, but leaviing the interface unchanged such that players are being told one thing by the online help guide (including the video demo) and another thing by support. Once, this kind of behaviour was confined to rogues like the Virtual group, but now it seems most EZBonus MG casinos have resorted to tinkering with the rules, but not updating the demos and walk-through guides on the websites, nor have Microgaming done anything about misleading help files contained within the software.
 

chuchu59

gambling addict
PABnonaccred
CAG
Joined
Sep 26, 2004
Location
SOMEWHERE IN ASIA
Hi,

just be warned, that Lucky Nugget lies in their Bonus DEMO. They really explain, how you always can withdraw your cash balance everytime and "zero" the bonus. ITS A VIDEO DEMO, come on....

But, NO WAY... THATS WRONG (not only for the welcome bonus, but for all boni as their support just explained to me)

That way, if you have a 20 euro bonus and dont want to play slots, you must wager 6000 !! at MINIMUM !!!!!!! to get your cash LOL

BTW: if you have 20 bonus and play tree card poker, you have to wager 1000000000000000000000 (more) TO GET A CASHOUT (no cashout possible, never)

That's not the worst part. The loyalty points that you get are normally converted at a rate of $1 for every $1000 played. Then, if you are not playing slots it means having to wager another 300x to cash them out. All in all, you need to wager $300K to cash out $1.
 

GrandMaster

Dormant account
Joined
Jan 21, 2004
Location
UK
That's not the worst part. The loyalty points that you get are normally converted at a rate of $1 for every $1000 played. Then, if you are not playing slots it means having to wager another 300x to cash them out. All in all, you need to wager $300K to cash out $1.
I make it $1300.
 

Zoozie

Ueber Meister
PABnonaccred
CAG
Joined
Dec 1, 2005
Location
Denmark
Again and again...

They are now adding complication after another into the system, but leaviing the interface unchanged such that players are being told one thing by the online help guide (including the video demo) and another thing by support. Once, this kind of behaviour was confined to rogues like the Virtual group, but now it seems most EZBonus MG casinos have resorted to tinkering with the rules, but not updating the demos and walk-through guides on the websites, nor have Microgaming done anything about misleading help files contained within the software.

I 100% agree. You have been lied to. This issue has been brought up a few times before here on Casinomeister for other MG casino as well.
One by one MG casinos has switched to this new undocumented and also not supported by the software bonus scheme. It made matters worse that the
withdrawal page within the casino still stated the EZBonus rules which gave rise to a lot of confusion of course. I have discussed the problem at
length with Vinylweatherman. You can find the posts by searching the forum if you want more information on this.
 

poser

Experienced Member
Joined
Aug 16, 2007
Location
Hamburg
And I always thought Belle Rock was a nice group.

There are still casinos (MG) that respect the EZ system totally, for example the Palace Group. Of course this can be exploited easily, but hell, promotions DO COST MONEY, they PROMOTE A CASINO.

If not, it's just a dirty trick. Theese "changed" EZ MG boni DO COST THE PLAYER EVEN MORE MONEY. IT IS A TRICK TO GET ALL YOUR MONEY AND MAKE SURE YOU CAN NEVER CASHOUT !

EG: American Roulette (house edge above 5%) : 0% to wagering req.

same as : all table pokers, all roulette a.s.o.

Shell I laugh or cry here ????
 

vinylweatherman

You type well loads
Joined
Oct 14, 2004
Location
United Kingdom
And I always thought Belle Rock was a nice group.

There are still casinos (MG) that respect the EZ system totally, for example the Palace Group. Of course this can be exploited easily, but hell, promotions DO COST MONEY, they PROMOTE A CASINO.

If not, it's just a dirty trick. Theese "changed" EZ MG boni DO COST THE PLAYER EVEN MORE MONEY. IT IS A TRICK TO GET ALL YOUR MONEY AND MAKE SURE YOU CAN NEVER CASHOUT !

EG: American Roulette (house edge above 5%) : 0% to wagering req.

same as : all table pokers, all roulette a.s.o.

Shell I laugh or cry here ????


This is just a means to bring back the system of excluded games, however they have managed in this case to go the whole hog, and resurrect the old "slots only" bonus but have pretended it's an EZBonus bonus instead. For large bonuses and the standard 30x rule, this is equivalent to an old style 100% slots bonus with 15x WR, which is not too bad. What IS bad is the way they misrepresent the offer by NOT referring to it properly as a "slots only bonus", but by pretending it's a standard EZBonus.


There would be no problem changing the rules, but what IS a problem is where they keep these changes secret by having misleading user guides to teach players how the system works. The issue with the banking page is worse, as this constituted "terms and conditions", and then casinos said the terms were wrong, and they were applying a different set. This is illegal, unless there is a term that refers players to the second set with a statement to indicate the hierarchy in which the different sets are to sit within the contract. Such a statement would be of the form "where these terms conflict with the general terms, the general terms shall apply".

The industry keep telling players that trust is the key, so where is it?
 

bellerock

Casino Representative
Joined
Dec 1, 2003
Location
South Africa
Hi All,

The MGS EZ bonus system still applies to all bonuses with the exception of any sign up bonus. This means that when claiming a sign up bonus you are required to meet the WR for that bonus before any withdrawal can be made. Once you have completed the sign up bonus requirements, or zeroed your account and you claim any further bonuses the EZ bonus system as described on our sites applies.

I hope this clarifies matters.

Best regards,

Belle Rock
 

XSX

Dormant account
Joined
Jun 10, 2007
Location
London
I think most of the problems with bonuses because of the casinos hidden/unclear T&C.
 

vinylweatherman

You type well loads
Joined
Oct 14, 2004
Location
United Kingdom
The problem is that EZBonus software does not differentiate between a sign-up bonus, and a normal bonus. If players go to the banking page to check whether they have met WR, they will be told they can withdraw, and simply lose any remaining bonus chips. The software will let the withdrawal through, and zero out the remaining bonus chips, just as it says. The new player step by step guide also teaches players that they can do this, as does any "help" page within the Viper lobby. Against this, we have a single paragraph among many in the terms and conditions that contradicts the EZBonus guides in the case of the sign-up bonuses. The time to have brought this up was when MG were designing and beta testing this at Grand Prive, but operators said nothing, and are now trying to fiddle with the system beyond the ability of the software. The whole point of this system was that it would be "EZ" for the player to understand and operate, they would be guided by the software, and prevented from doing anything that would be against the rules. Operators could vary the weightings applied to different games.

Asking MG at the development stage to add an operator option to require ALL WR to be completed before withdrawals were allowed should have been pretty obvious, given what casinos knew about the playing styles of "bonus hunters". It should have taken an instant to spot the obvious flaw, 1 big Blackjack bet & instant withdrawal with forefeit of bonus, they should have said "NO" to Microgaming at that point, and asked them to modify the scheme.
 

Zoozie

Ueber Meister
PABnonaccred
CAG
Joined
Dec 1, 2005
Location
Denmark
The whole point of this system was that it would be "EZ" for the player to understand and operate, they would be guided by the software, and prevented from doing anything that would be against the rules. Operators could vary the weightings applied to different games.

Yes, this seemed to be the whole idea behind the bonus system. It was impossible for the players to make a mistake and have winnings confiscated. This bonus system was made to prevent a lot of bonus/winnings forfeit problems.

If some games are not allowed to play with the signup bonus, the software should simply just prevent players from starting those games.

Rival software and 3Dice software can handle this, but MG can not. Therefore MG casinos should not make bonuses with such requirements. Making MG casino capable of this would solve this problem.

It especially misleading since players are used to the EZ bonus and then suddenly there is this extra line in the T&C at one casino.

This is the stuff RTG/Playtech casinos pulls out of the hat, but sadly now many MG have started doing it also.
 

maxd

Complaints (PAB) Manager
Staff member
Joined
Jan 20, 2004
Location
Saltirelandia
A number of Lucky Nugget issues have been posted, and become cross-linked recently. They are:

Lucky Nugget Announcement

Lucky Nugget Bonus Problem?

Lucky Nugget (Belle Rock) Bonus Warning !!

I've asked the BelleRock rep to comment on these and have had this reply back:

With reference to 1 & 2 on your list, we did review the ad copy on our sites and to avoid confusion we have amended it accordingly. With reference to the 3rd posting on your list I did respond already on the forum. What I did not say is that the reason for the change of requirements on sign up bonuses is that the system was abused by bonus hunters. For all other bonuses the EZ bonus system works exactly as advertised on the site.
 

BBKPoker

halfway to busto
PABrogue3
Joined
Dec 5, 2005
Location
Edinburgh, Seattle, Vancouver BC, Auckland
A number of Lucky Nugget issues have been posted, and become cross-linked recently. They are:

Lucky Nugget Announcement

Lucky Nugget Bonus Problem?

Lucky Nugget (Belle Rock) Bonus Warning !!

I've asked the BelleRock rep to comment on these and have had this reply back:

They still have not satisfyingly addressed why the term appears nowhere on their promotions page, and why they choose to use this method rather than preventing users from getting a bonus in the first place. I think the original poster should PAB, and I think they should be paid.
 

mysticjoz

Senior Member
Joined
Apr 10, 2007
Location
somewhere... over the rainbow!
For all involved in these threads.. please check this out.

Could all of you please take a look at this....

I don't think it's the casino's and promo's ... from what I have dug up...
this goes a bit deeper and IMHO falls within bonus abusing.. for EVERY bonus that poser could not "get" or "cash" there is a complaint on this forum.
*(sometimes two and three)...
https://www.casinomeister.com/forums/search/

After wasting my time replying to yet another complaint.. here....
https://www.casinomeister.com/forums/threads/carnival-casino-iog-group-be-aware.22249/

Just wanted to give you all a heads up. This guy isn't getting paid and is not allowed to claim bonuses at most of these casinos.
In the last thread he told me "he knows carnival casino pays because he played noble poker and was paid... " but when I did a search on them I saw nothing but complaints...and another complainer... just a different name. seems posers sign up date is pretty close to the banned date of the other member. I could be wrong about this.... but I am not wrong about the bonus abuse going on... and for every single one he gets all your attention. so please check out posers list of post and/or threads started before having any sympathy or believing anything he says.
EVERY single thread is stating "beware" or "getting ripped off by *_____ !
 

vinylweatherman

You type well loads
Joined
Oct 14, 2004
Location
United Kingdom
Could all of you please take a look at this....

I don't think it's the casino's and promo's ... from what I have dug up...
this goes a bit deeper and IMHO falls within bonus abusing.. for EVERY bonus that poser could not "get" or "cash" there is a complaint on this forum.
*(sometimes two and three)...
https://www.casinomeister.com/forums/search/

After wasting my time replying to yet another complaint.. here....
https://www.casinomeister.com/forums/threads/carnival-casino-iog-group-be-aware.22249/

Just wanted to give you all a heads up. This guy isn't getting paid and is not allowed to claim bonuses at most of these casinos.
In the last thread he told me "he knows carnival casino pays because he played noble poker and was paid... " but when I did a search on them I saw nothing but complaints...and another complainer... just a different name. seems posers sign up date is pretty close to the banned date of the other member. I could be wrong about this.... but I am not wrong about the bonus abuse going on... and for every single one he gets all your attention. so please check out posers list of post and/or threads started before having any sympathy or believing anything he says.
EVERY single thread is stating "beware" or "getting ripped off by *_____ !


Interesting.

This could be a case of searching out loopholes and exploiting them. It would also explain addition to the Playtech blacklist. Casinos are also helping out by giving bogus excuses rather than simply telling him that he is banned. This enables him to post the replies that clearly show the casino to be in the wrong if each case is judged individually without reference to the others.
An "expert" player would be expected to know all the various tricks, twists, and hidden clauses in terms, and how to trick casinos through the loopholes.

Bryan should be able to determine if this really is a banned member coming back with a new account, or mere coincidence.

Admittedly, he HAS highlighted some shortcomings in the rules of various casinos, and these casinos should still ensure these potential loopholes are closed.

If he is not a "promotional abuser", then he has been very, very, unlucky with his choice of venues.
 
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