Lucky Nugget Announcement

aka23

Dormant account
Joined
Jun 11, 2006
Location
Planet Earth
I enjoy the forum, and you are doing an excellent job with the website. A minor issue to improve the site is changing the Lucky Nugget annoucement, which appears above the forum posts and in the newsletter. It states:

"Here is their current promotion for Lucky Nugget: €1000 FREE PLUS Buy €50, Get €50: Win as much as you can with a one hour, €1000 FREE casino experience..."

I think this is misleading way to state their promotion. You can win up to a $50 bonus from the $1000 free play... not exactly "win as much as you can." So if you get a nice win and end $5000 above your starting balance, you only get to keep $50 in bonus winnings. And this $50 in bonus winnings cannot be cashed out. Instead you must wager it 30x on slots or keno, or 300x on blackjack or video poker. I don't think anyone would understand the actual (and less desirable) terms of the bonus from just the forum/newsletter announcement. They likely would not know the bonus terms from reading the Lucky Nugget website after clicking on the links either, as the terms are quite difficult to find.
 
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Casinomeister

Forum Cheermeister
Staff member
Joined
Jun 30, 1998
Location
Bierland
I enjoy the forum, and you are doing an excellent job with the website. A minor issue to improve the site is changing the Lucky Nugget annoucement, which appears above the forum posts and in the newsletter. It states:

"Here is their current promotion for Lucky Nugget: 1000 FREE PLUS Buy 50, Get 50: Win as much as you can with a one hour, 1000 FREE casino experience..."

I think this is misleading way to state their promotion. You can win up to a $50 bonus from the $1000 free play... not exactly "win as much as you can." So if you get a nice win and end $5000 above your starting balance, you only get to keep $50 in bonus winnings. And this $50 in bonus winnings cannot be cashed out. Instead you must wager it 30x on slots or keno, or 300x on blackjack or video poker. I don't think anyone would understand the actual (and less desirable) terms of the bonus from just the forum/newsletter announcement. They likely would not know the bonus terms from reading the Lucky Nugget website after clicking on the links either, as the terms are quite difficult to find.

Thanks for the heads up. I'll have them relook at the ad copy.
 

maxd

Complaints (PAB) Manager
Staff member
Joined
Jan 20, 2004
Location
Saltirelandia
A number of Lucky Nugget issues have been posted, and become cross-linked recently. They are:

Lucky Nugget Announcement

Lucky Nugget Bonus Problem?

Lucky Nugget (Belle Rock) Bonus Warning !!

I've asked the BelleRock rep to comment on these and have had this reply back:

With reference to 1 & 2 on your list, we did review the ad copy on our sites and to avoid confusion we have amended it accordingly. With reference to the 3rd posting on your list I did respond already on the forum. What I did not say is that the reason for the change of requirements on sign up bonuses is that the system was abused by bonus hunters. For all other bonuses the EZ bonus system works exactly as advertised on the site.
 

winbig

Keep winning this amount.
Joined
Mar 10, 2005
Location
Pennsylvania
I enjoy the forum, and you are doing an excellent job with the website. A minor issue to improve the site is changing the Lucky Nugget annoucement, which appears above the forum posts and in the newsletter. It states:

"Here is their current promotion for Lucky Nugget: €1000 FREE PLUS Buy €50, Get €50: Win as much as you can with a one hour, €1000 FREE casino experience..."

I think this is misleading way to state their promotion. You can win up to a $50 bonus from the $1000 free play... not exactly "win as much as you can." So if you get a nice win and end $5000 above your starting balance, you only get to keep $50 in bonus winnings. And this $50 in bonus winnings cannot be cashed out. Instead you must wager it 30x on slots or keno, or 300x on blackjack or video poker. I don't think anyone would understand the actual (and less desirable) terms of the bonus from just the forum/newsletter announcement. They likely would not know the bonus terms from reading the Lucky Nugget website after clicking on the links either, as the terms are quite difficult to find.

But, if you want to get technical, you can win as much as you can.

They don't say you can keep all of the winnings.....until you read into it more..:rolleyes:

Still, very misleading
 
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