Jackpots Heaven - Non-random software

[winnington]

A quote from admin at the forum where I found the "exclusive" bonus. I'd post the link, but I don't think I'm allowed.

"
After carefully reviewing your and other accounts I found the following:

slotmania and games4ever are nothing but a SHILLS for your operation.

They/you created the account on the very same day, they also have almost the same email address.

Their IP address is in the same range. They both have same number of posts, same writing style, same crappy posts, except for the posts in this topic.

What struck me the most is that you also have same IP address as games4ever , and I mean EXACTLY the same IP. He also have used few other IPs and one of them is in the same range as slotmania's.

What is also unacceptable is for you to PM our members and ask them to remove their comments!!! Whats up with that?

This is an open forum and you are all free to post your experience , good or bad.

As a conclusion :

I have suspended their accounts.

Im also removing all your bonuses from our review and closing this promotion. You are to be removed from our Casino Rep list, until I receive a satisfactory explanation from you.
"

 

[winbig]

and once again, I don't get the point and the goal of this discussion. Thanks, Raphael.

The goal is to find out if your casino is legit or not.


There's many red flags that your casino raises, such as blatantly stolen website content, bonuses that sound way too good to be true, etc.

Look at it as if you were in our shoes. Would you want to deposit a single cent into an online casino that has ripped off content from other reputable casinos?

If we prefer not to dislose how and with whom we built our unique casino software, it's for ONE reason. We don't want new competitors to purchase it and use the same. Else it would no longer be unique.

Isn't that what international copyright laws are for? In any case, at least provide proof to potential players that your RNG has been tested by a 3rd party and is indeed random.

 

[vinylweatherman]

Please note that our live help support staff is not trained to answer all questions like licence numbers, country, addresses and similar questions. If you have such questions, please post them here and I will do my best to answer them ASAP.

If we prefer not to dislose how and with whom we built our unique casino software, it's for ONE reason. We don't want new competitors to purchase it and use the same. Else it would no longer be unique. Raphael.

Sorry, too late. Salus have licensed it out to a total of EIGHT online casinos already, and it is easy to become the 9th.

Costa Rica is considered one of the most popular gaming jurisdictions in the world. With over 300 gambling websites registered with the country, they're among the leaders and often considered the center of internet gambling. Although, with their many registered gaming sites, Costa Rica doesn't have legislation dealing specifically with online gambling. The Costa Rican government takes the stance that having outside countries registered for a license can bet and participate in gambling legally, but for Costa Rica citizens, it is illegal to gamble....

yet on your website you claim "Licensed by the lotteries and gaming authority of Costa Rica".

 

[uungy]

Please note that our live help support staff is not trained to answer all questions like licence numbers, country, addresses and similar questions. If you have such questions, please post them here and I will do my best to answer them ASAP.

If we prefer not to dislose how and with whom we built our unique casino software, it's for ONE reason. We don't want new competitors to purchase it and use the same. Else it would no longer be unique. Raphael.

Thats the best post I have seen in years! Support staff are not trained for queries like that? What are they trained for?

I didnt ask license numbers, I didnt ask an address, I asked if you are affiliated, if the answer was "I dont know" I may have had a doubt, however the support answered "yes". They are trained for these questions, and the training they were given, was to answer "yes" to my question.

Also, I really dont advise you to disclose the "unique" software provider, especially if it has not been checked for randomness or similar. Microgaming, Rival, boss media, RTG, netentertainment, chartwell etc are having a difficult time, as no one wants to use software that everyone else uses.

What you smokin' ?

Also, please post all you responses in on post, as it wasted an extra 10 seconds of my time to read all of them seperatly

 

[vinylweatherman]

Thats the best post I have seen in years! Support staff are not trained for queries like that? What are they trained for?

I didnt ask license numbers, I didnt ask an address, I asked if you are affiliated, if the answer was "I dont know" I may have had a doubt, however the support answered "yes". They are trained for these questions, and the training they were given, was to answer "yes" to my question.

Also, I really dont advise you to disclose the "unique" software provider, especially if it has not been checked for randomness or similar. Microgaming, Rival, boss media, RTG, netentertainment, chartwell etc are having a difficult time, as no one wants to use software that everyone else uses.

What you smokin' ?

Also, please post all you responses in on post, as it wasted an extra 10 seconds of my time to read all of them seperatly

You'd be suprised

Game of "spot the difference" anyone

 

[vinylweatherman]

.... for extra points.

Name all the Microgaming slots that have contributed symbols for Salus's blatant rip-off of the MGS "Big Kahuna" game.

Salus have supposedly developed their software since 2004, yet there are still pairs of scatters on CONSECUTIVE stops (not shown), when credits are a whole number, the cents disappear (unformatted write?), sounds are crap.

Oh, and the game feels "rigged" in free play at least.

 

[uungy]

You'd be suprised

Game of "spot the difference" anyone

I give up, I cant see the difference

 

[nitro]

I give up, I cant see the difference

For this reason it is essential for the honest operations to have some seal of approval for all of them visible on the website, in the ads... that is only given after a thorough check by some authority that everything is right and controlled by the rest of the industry - mainly the advertizing outlets - if it it was obtained "lawfully" so that the uneducated general public can quickly distinguish who is who.

 

[GrandMaster]

Please note that our live help support staff is not trained to answer all questions like licence numbers, country, addresses and similar questions. If you have such questions, please post them here and I will do my best to answer them ASAP.

From your security page:

Not only does JackpotsHeaven Casino employ an independently reviewed Random Number Generator, but the results are published on JackpotsHeaven Casino by independant auditors.

Who reviews your random number generator? Where are the results published?

 

[vinylweatherman]

This is looking more and more like Ministering Angel revisited.

There are a few other games that look somehow familiar, it's not just "Big Kahuna".

They also have SupaJacks VP, the MGS progressive game, and a slot that looks like it might be nicked from Playtech.

Salus itself is beginning to look rather shady, as for a "leading software vendor" going since 2000 with an impressive list of (fake?) clients, their casino software looks like something a 4 year old might come up with if let loose on a printout of the winner screenshots thread, a pair of scissors, some glue, & a scrapbook.

I might even TRY this in 2013, when my Great Niece comes to stay, and is about that age It should keep her quiet for the day.

 

[winbig]

I might even TRY this in 2013,

You won't be able to. We all know the world is coming to an end on 12/21/2012.



[/derail]

 

[vinylweatherman]

You won't be able to. We all know the world is coming to an end on 12/21/2012.



[/derail]

What BEFORE Christmas

 

[Nifty29]

There is a very strong smell around here, and it aint perfume!

Raphael - you have been caught shilling for your own casino at another forum and yet you still expect everyone at Casinomeister to take you seriously?? Not to mention you 'thanking' winnington for badmouthing your casino - who told you that being a smartass was the best way to represent your casino for the first time in a forum???. Twit.

Oh, and did anyone notice that Raphael used the example of 'club player casino' (with the url too) ....seems a bit odd dont you think?? Could there be a connection there too??

You are quite possibly a liar and a fraud and you can stick your 'jackpots heaving casino' where the sun dont shine.

Anyone who gives this place money after reading this deserves whatever they get.

 

[Nifty29]

What BEFORE Christmas

Kinda reminds me of that Goodies episode - "the world ends at midnight"...LMAO..god that was funny. Still laugh about it today

 

[vinylweatherman]

There is a very strong smell around here, and it aint perfume!

Raphael - you have been caught shilling for your own casino at another forum and yet you still expect everyone at Casinomeister to take you seriously?? Not to mention you 'thanking' winnington for badmouthing your casino - who told you that being a smartass was the best way to represent your casino for the first time in a forum???. Twit.

Oh, and did anyone notice that Raphael used the example of 'club player casino' (with the url too) ....seems a bit odd dont you think?? Could there be a connection there too??

You are quite possibly a liar and a fraud and you can stick your 'jackpots heaving casino' where the sun dont shine.
Anyone who gives this place money after reading this deserves whatever they get.

Don't forget that payments are divided into chunks of $9000, and this INCLUDES PROGRESSIVES. This could lead to another "Joyless Situation", but might get Jackpots Heaven an award in 2010

 

[jackpotsheaven]

The following post regards some of the questions being submitted on this forum:
Raphael from jackpots heaven: My personal opinion is that I am being paid to answer (useless/ridiculous) questions but this involves just me but I have the OK from my boss so I proceed as follow.

Quote:
1 - Question #1 being asked in this forum:
I have never heard any Lotteries & Gaming Authority in Costa Rica

Answer:
For your information:

You do not have permission to view link Log in or register now.

Costa Rica is considered one of the most popular gaming jurisdictions in the world. With over 300 gambling websites registered with the country, they're among the leaders and often considered the center of internet gambling. Although, with their many registered gaming sites, Costa Rica doesn't have legislation dealing specifically with online gambling. The Costa Rican government takes the stance that having outside countries registered for a license can bet and participate in gambling legally, but for Costa Rica citizens, it is illegal to gamble....

2 - Question #2 beign asked in this forum:
I don't think you can even GET one from Costa Rica, have you tried Panama? Perhaps Kahnawake will take you on. You read the site many times, yet STILL failed to notice that you quoted a non-existant licencing authority - we can forgive you not noticing the number was wrong, but NOT the authority.

Answer:
JHEAVEN TECHNOLOGIES (a company licensed in Costa Rica to provide gaming services under Letter of Intent No. 3-101-513216, issued on the 3 May 2007. (Check questions #3 for more info)

3- Question #3 being asked in this forum:
I personally wanted to mention one of you rude conversation with
our live support agent who had to deal with it because of this forum thread.

Quote:
Support: You can check out the casino with free 10 Euros
you: 10 is nothing
Support: It is just for you to try the casino
you: 10 is nothing
you: It wont make me deposit $2k
you: shame you cant give any more information

Answer: You are free to ask me any questions you may have as I had mentioned earlier but if you think that you can talk to our chat rep like that, we dont accept it and you are the only person who should be ashamed.



4- Question #4 being asked in this forum:
Thats the best post I have seen in years! Support staff are not trained for queries like that? What are they trained for? I didnt ask license numbers, I didnt ask an address, I asked if you are affiliated, if the answer was "I dont know" I may have had a doubt, however the support answered "yes". They are trained for these questions, and the training they were given, was to answer "yes" to my question. Also, I really dont advise you to disclose the "unique" software provider, especially if it has not been checked for randomness or similar. Microgaming, Rival, boss media, RTG, netentertainment, chartwell etc are having a difficult time, as no one wants to use software that everyone else uses.

Answer: YES, our livehelp agents are not trained to provide affiliate support so they dont know whether we are affiliated with a site or not. Regarding our software provider, I sadly once again see that the goal of this thread is not to reveal the truth but instead to have fun.

5 Question #5 begin asked in this forum:
There's many red flags that your casino raises, such as blatantly stolen website content, bonuses that sound way too good to be true, etc.

Answer:
We pay freelancers to make a work so we trust them, then we check if the English is correct and we put it online.

It looks like some guys on this forum have additional time, if you could also check our others pages, if would be appreciated :notworthy

 

[Nifty29]

My personal opinion is that I am being paid to answer (useless/ridiculous) questions

Bloody hell - what a piece of work you are!!

I havent seen ONE question that isnt pertinent to a player who is considering risking their money at your casino....with the emphasis on the word 'RISK'.

I mean, if you cant even be arsed to write your own web content then why would anyone think you would care about your customers???

We have an expression for people like you over here - its called 'having a few kangaroos loose in the top paddock'.

FYI that member in chat was not rude - he just wanted a simple answer to a simple question. If your staff cant manage that then maybe you should consider training them....but Im figuring you couldnt be arsed to do that either.

Content thieves are just that - thieves - and nobody with a brain would give their money to a thief.

 

[winbig]

We pay freelancers to make a work so we trust them, then we check if the English is correct and we put it online.

Soooooooooooooooooooooooooooooooooooo

If one of your "freelancers" were to put on your site that you were giving away a 10000% bonus with a 1x rollover and no max cash out, you would allow it to go live? As long as their English was correct?

That's no more of a lie than your casino saying that you're licensed by the LGA (which isn't in CR, btw).

So, again, prove to us that your RNG is indeed audited by a 3rd party and considered both fair and random. It has been proven that the wording was stolen from another respected site, word for word. Just because it's up there doesn't mean it's true.

 

[uungy]

The following post regards some of the questions being submitted on this forum:
Raphael from jackpots heaven: My personal opinion is that I am being paid to answer (useless/ridiculous) questions but this involves just me but I have the OK from my boss so I proceed as follow.

The first sign of rougness is not answering the questions asked. Not only that, you create your own questions, and dont even answer them. Get your boss on his toes here. If I was your boss, and saw you write "well I am being paid for it", I think you would be out the back door within about 3 seconds. The only problem is, you and your boss are one person!

The following post regards some of the questions being submitted on this forum:
Raphael from jackpots heaven: My personal opinion is that I am being paid to answer (useless/ridiculous) questions but this involves just me but I have the OK from my boss so I proceed as follow.

Quote:
1 - Question #1 being asked in this forum:
I have never heard any Lotteries & Gaming Authority in Costa Rica

Answer:
For your information:

You do not have permission to view link Log in or register now.

Costa Rica is considered one of the most popular gaming jurisdictions in the world. With over 300 gambling websites registered with the country, they're among the leaders and often considered the center of internet gambling. Although, with their many registered gaming sites, Costa Rica doesn't have legislation dealing specifically with online gambling. The Costa Rican government takes the stance that having outside countries registered for a license can bet and participate in gambling legally, but for Costa Rica citizens, it is illegal to gamble....

No one said there is no licensing there, and you still havent answered where the LGA is in costa rica. They are just a "license". LGA is a name of a licensing body

2 - Question #2 beign asked in this forum:
I don't think you can even GET one from Costa Rica, have you tried Panama? Perhaps Kahnawake will take you on. You read the site many times, yet STILL failed to notice that you quoted a non-existant licencing authority - we can forgive you not noticing the number was wrong, but NOT the authority.

Answer:
JHEAVEN TECHNOLOGIES (a company licensed in Costa Rica to provide gaming services under Letter of Intent No. 3-101-513216, issued on the 3 May 2007. (Check questions #3 for more info)

Again no one asked that, no one even asked why you dont get a Panama license, and you didnt even answer the question in front of your nose. See firs response. Also, where is that letter? Must have gone to the UK address, and still in transit

3- Question #3 being asked in this forum:
I personally wanted to mention one of you rude conversation with
our live support agent who had to deal with it because of this forum thread.

Quote:
Support: You can check out the casino with free 10 Euros
you: 10 is nothing
Support: It is just for you to try the casino
you: 10 is nothing
you: It wont make me deposit $2k
you: shame you cant give any more information

Answer: You are free to ask me any questions you may have as I had mentioned earlier but if you think that you can talk to our chat rep like that, we dont accept it and you are the only person who should be ashamed.



4- Question #4 being asked in this forum:
Thats the best post I have seen in years! Support staff are not trained for queries like that? What are they trained for? I didnt ask license numbers, I didnt ask an address, I asked if you are affiliated, if the answer was "I dont know" I may have had a doubt, however the support answered "yes". They are trained for these questions, and the training they were given, was to answer "yes" to my question. Also, I really dont advise you to disclose the "unique" software provider, especially if it has not been checked for randomness or similar. Microgaming, Rival, boss media, RTG, netentertainment, chartwell etc are having a difficult time, as no one wants to use software that everyone else uses.

Answer: YES, our livehelp agents are not trained to provide affiliate support so they dont know whether we are affiliated with a site or not. Regarding our software provider, I sadly once again see that the goal of this thread is not to reveal the truth but instead to have fun.

Q.3 I am actually quite proud of the chat. You screwed up, and thats what I wanted.

Q.4 I dodnt ask any affiliate question, the question was are you "affiliated with casino riva". I think you need a dictionary, or some help

5 Question #5 begin asked in this forum:
There's many red flags that your casino raises, such as blatantly stolen website content, bonuses that sound way too good to be true, etc.

Answer:
We pay freelancers to make a work so we trust them, then we check if the English is correct and we put it online.

It looks like some guys on this forum have additional time, if you could also check our others pages, if would be appreciated :notworthy

You still havent shown any proof of randomness. I think you should get a new freelancer

 

[chuchu59]

You'd be suprised

Game of "spot the difference" anyone

Ya right. However, I also see one symbol that is similar to MG's (cant remember the slot but it had the word 'bush' in it)

Frankly, Jackpotsheaven is wasting his time in trying to cover one excuse after the other.

 

[LOOKAWAY]

Yes VWM indeed, licensed in Magic Fairy land.

The Magical fairy's decided to sprinkle a little bit of there magic on RTG'S Caesars empire, and renamed it Caesars Magical Empire!!

 

[LOOKAWAY]

I have to admit though, I do like the purple punk helmet look. Maybe RTG could Mark this act of theft by having a do-over on there own helmet of the colour purple, for the month. O wait there, there not 3Dice..O well, down to the stream I go......

 

[DogBoy001]

Yes VWM indeed, licensed in Magic Fairy land.

The Magical fairy's decided to sprinkle a little bit of there magic on RTG'S Caesars empire, and renamed it Caesars Magical Empire!!

At least they haven't done things by half measures...they've managed to rip-off material from multiple providers!
Very intelligent.

Tally Ho. Let the hunt begin.

Woooof

 

[vinylweatherman]

Things are going from bad to WORSE for Jackpots Heaven.

This is BLATANT THEFT.

THEY are preaching about "protecting intellectual property" in their justification for refusing to reveal the software provider, yet it seems many of their games have been STOLEN from a mix of the main software suppliers. Crude attempts have been made to mask this, but players familiar with the ORIGINAL games have spotted this quickly.

There is also this:-

Costa Rica is considered one of the most popular gaming jurisdictions in the world. With over 300 gambling websites registered with the country, they're among the leaders and often considered the center of internet gambling. Although, with their many registered gaming sites, Costa Rica doesn't have legislation dealing specifically with online gambling. The Costa Rican government takes the stance that having outside countries registered for a license can bet and participate in gambling legally, but for Costa Rica citizens, it is illegal to gamble....

Costa Rica do not REGULATE online gambling, the "licence" is simply a permission to RUN A BUSINESS there, and all you have to do is pony up the fee, and hire enough local workers, and they will happily give you a license. Even the MAFIA can get an "online gambling license" from Costa Rica.

There is ABSOLUTELY NO PLAYER PROTECTION with a Costa Rica license, and this is KEY to gaining the trust of the player community.

Add to this the secrecy surrounding the software, and the fact that this software turns out to consist mainly of games ripped-off from other vendors, there can be NO player trust in this outfit, even though there ARE likely to be players who are winning and getting paid.

Maybe we should invite the top brass of MGS and RTG to give their respective opinions on Big Kahuna and Caesar's Magic Empire.
Hell, invite the CEO of Playtech, I'm sure we can find something for him too

 

[jackpotsheaven]

I am sure that a bunch of you are working for other casino software providers, that's why you critic our casino that much. Keep up the good work, continue to blame new casinos and jurisdictions like Costa Rica. Raphael.