Jackpotcity casino robbed me of my winnings of $80,000.00

How can I get paid my winnings from jackpot city casino

  • Payment

    Votes: 10 90.9%
  • Close casino

    Votes: 1 9.1%

  • Total voters
    11

Suz

Newbie member
PABnononaccred
Joined
Jan 17, 2018
Location
Australia
Jackpotcity casino is a fraudulent casino. I was robbed of my winnings of aud $80,000.00 and I even withdrew a small amount from my winnings and was payed by the casino with no issues but when I tried to withdraw the remaining money $80,000.00 jackpotcity casino confiscated my winnings for no reason. I provided all relevant documentation all certified but jackpotcity casino is still refusing to pay me my winnings.
What should I do to get my winnings payed to me???
 

Redbush54

Full Member
webmeister
PABaccred
Joined
Oct 4, 2008
Location
At the end of the rainbow
Unless I'm mistaken don't see how you can even play there......

1.1.2.2 The Casino cannot open accounts, or process bets or financial transactions, for individuals residing in Australia, Andorra, Austria, Belgium, Czech Republic, Denmark, France & Outlying Territories, Hong Kong, Iran, Israel, Italy, Myanmar, North Korea, Philippines, Portugal, Romania, Singapore, South Africa, Spain, USA & Outlying Territories, Taiwan, Turkey, Hungary and United Kingdom. The Casino reserves the right to amend the list of countries from which it will not open accounts, or process bets or financial transactions from time to time at its sole discretion.

1.1.3 You may only participate at the Casino and/or Poker Room if it is legal for you to do so within Your Jurisdiction.
 
D

Deleted member 37551

Guest
that is terrible ,You did the right thing coming here

I do not know if Your problem can be solved,I certainly hope so
 

Suz

Newbie member
PABnononaccred
Joined
Jan 17, 2018
Location
Australia
I won the money prior to Australia not being able to participate in online casinos i was told by jackpot city casino I would be payed
 

Suz

Newbie member
PABnononaccred
Joined
Jan 17, 2018
Location
Australia
Pls all know I won this money prior to Australia being cancelled out of the online gaming world. I am currently homeless and this winning meant a new start for me and my boys who currently don’t live with me due to me being homeless. Jackpotcity casino are fraudulent and robbed me of my winnings and my life . I want them to pay me without further delay
 

alexking12k

Experienced Member
Joined
Nov 7, 2013
Location
Los Angeles, CA
Pls all know I won this money prior to Australia being cancelled out of the online gaming world. I am currently homeless and this winning meant a new start for me and my boys who currently don’t live with me due to me being homeless. Jackpotcity casino are fraudulent and robbed me of my winnings and my life . I want them to pay me without further delay

I hope this gets resolved in your favor! Good luck to you!
 

Suz

Newbie member
PABnononaccred
Joined
Jan 17, 2018
Location
Australia
Surely, they gave you a reason for confiscating your winnings?
No they said it was management decision. I withdrew a small amount of money from the winnings and Jackpotcity casino paid it into my netteller account without any problems and then I went to withdraw the remaining winnings $80,000.00 and they confiscated. I PROVIDED all Documentation and all Certified so There Should of Been no Issue
 

mina1929

Meister Member
Joined
Jun 13, 2015
Location
Universe
I think Jackpot City stopped accepting Australians at the beginning of last year as I used to play there also.

They were a good casino and always got my winnings.

If I may ask how long ago did you win that money Suz?

Good luck, I hope you get your winnings though :)
 

maxd

Complaints (PAB) Manager
Staff member
Joined
Jan 20, 2004
Location
Saltirelandia
Unfortunately the casino rep refuses to discuss the issue -- the same "talk to the hand" treatment we've seen and heard from this group before -- but they do deny that the closure of the Aussie market had anything to do with the non-payment. I'm afraid that's about all we're going to get out of them on this one so ... case closed I'm afraid, at least as far as the PAB is concerned.

FTR this is the standing Warning regarding this group: Palace Group/CityViews casinos will not discuss player complaints.
 

Marg30

Newbie member
PABnononaccred2
Joined
Feb 25, 2018
Location
Australia
Hi just out of curiosity if a particular company and liscence number are shown on 2 different casino sites does that mean the owner is the same? I have contact casino b stating they are both run by company x and they have said not the case. I did post the other day under rg. Sorry if this is hijacking this post i am a newbie so not sure about stepping on toes. Thank you for reading ☺
 

dunover

Unofficial T&C's Editor
Staff member
webmeister
PABnonaccred
PABnononaccred
CAG
mm3
Joined
May 22, 2012
Location
the bus shelter, opposite GCHQ Benhall
Hi just out of curiosity if a particular company and liscence number are shown on 2 different casino sites does that mean the owner is the same? I have contact casino b stating they are both run by company x and they have said not the case. I did post the other day under rg. Sorry if this is hijacking this post i am a newbie so not sure about stepping on toes. Thank you for reading ☺

No, it doesn't. Many licenses, put simply, are 'sublet' and these casinos are called 'White Labels' here in the UK. They aren't the original applicants for the license or owners of the license but operate under it via the same sort of interface/platform.

So I (dunover) apply and get approved for a license. My casino, interface and software are what you play through. So further down the line Tom and Dick come up with some capital, I know them or trust them and I give them access to my interface and software for a fee and/or cut of the revenue. Tom and Dick simply use my interface, put their own branding/logo on it and off they go, operating under the same license number as me. The profits and revenue after my cut go to them. The casino will look similar aside from the branding but they can offer their own bonus structure which may be different to the one I offer, but probably not better as it could affect my site, a variation maybe.

As for Jackpot Shitty, they were OK once and used to take UK players like myself on the Viper platform before the necessity for a UK license came in back in April 2015 or 16 whenever it was. Then the stories started about surreptitious terms creeping in such as 10-day withdrawals and it was obvious at that point this shower had taken a turn for the worse. I am gutted that the OP has been ripped-off by all accounts.
 

nikantw

Banned User
Joined
Jan 28, 2011
Location
EU
They are just idiots. Player says "I was robbed of $80,000", casino says "no comment", what are we supposed to think? No choice but to believe it is 100% true, casino robbed the player of $80,000!

When the largest online community asks you if you robbed a player, you answer. Otherwise you are telling to all your players that you are robbing them! :eek:
 

Marg30

Newbie member
PABnononaccred2
Joined
Feb 25, 2018
Location
Australia
Thank you so much for your reply dunover i understand a bit better now. The payment to and from on my statement also state the same name so i was confused as to whether they were in fact operated by the same company.
 

Mouche12

Kitty Lover
PABnonaccred
PABnoaccred
PABnononaccred
Joined
Jul 25, 2007
Location
Amsterdam
I hope the OP will engage a lawyer, must be complicated and will cost a nickle and a dime - but if it were me I would certainly give it a shot for $80K.
 
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