Your Input Please It's that Time of Year Again! Need your input for the 2015 Meister Awards!

[Angel81]

And they give the most wildlines on DoA hahah

I forgot one item that I have now added to the list, namely the newly introduced "battle of slots"

 

[Jono777]

Without a shadow of a doubt, the best casino for me is Videoslots because of:

- their fast payments
- large choice of slots
- excellent customer service
- active reps here on the forum
- good reward system in the form of cashback, the weekly casino races and other rewards for achievements made
- rewards for in-game achievements (what other casino gives out 50 wager free spins at £0.90 on DOA for completing certain achievements)
- no spam emails - only emails that are relevant
- the widest range of options for responsible gaming (deposit, loss etc limits)
- Battle of slots

That takes some beating in my opinion.

If this is an example of potential rewards, especially the wager free part, then they will defo be seeing me and a slice of my budget in 2016!

 

[interlog]

If this is an example of potential rewards, especially the wager free part, then they will defo be seeing me and a slice of my budget in 2016!

You get them in 3 stages as and when you progress through the slot. I once won over £50 on one of them - see here:

https://www.casinomeister.com/forums/threads/videoslots-newly-accredited.61870/

 

[psychogene]

Here are my preferences for the year to date!

Best Casino of 2015 - Videoslots

Beginning of this year I had about 15 online accounts at different places and I cut that down to about 6 in March. Now in December I only play at 3 places and Videoslot is truly provides the best overall experience for online casino as far as I'm concerned. Customer service is excellent, choice of slots is unmatched online, have never ever had an issue with withdrawals and deposits and the rewards system is also among the best if not the best that I have experienced. Their leaderboard is truly functional and respectful of most types of players in my opinion.

When I first started playing here in January the leaderboard race was limited to around 500 - fast forward to Dec and now its around 1600 !!! Clearly they are doing well and I have to say deservedly so as they have added alot of features (battle of the slots, view casino race is real time). It seems out of all the online casinos that I have played at Videoslots is the one that is evolving at the fastest rate with their slot additions/interfaces changes/new slotting concepts.

Best User Interface of 2015 - Casumo

Casumo in my opinion is the best themed online Casino. Pretty much every casino as a theme and the one that impressed me the most is Casumo. The layout is simple and minimalistic. The game browser is setup in a no fuss easy to browse style and it is very easy to switch between games and check your achievements/casumo race. The activity feed is quite good too - I've seen Casino's list 'such and such player won 0.50 on Dead or Alive' which to me is quite lame. Casumo's activity feed seems to at least list x10 and greater wins.

Casumo is definitely a fun place to play at - great themed casino and interesting levelling system.

Honorable mentions :-

Fastest Withdrawals with minimal bank fees -> Royal Panda/Guts/Betspin
Best Novomatic casino to play -> Casumo

 

[petro]

My vote goes to 32Red, even though I'm losing badly, they are still a good casino. And I'm still waiting on "The People's Choice Award."

 

[Tirilej]

The most important thing I saw happen in this business this year was when Videoslot made sure all players could set their own Max bet amount.
https://www.casinomeister.com/forum...ection-limit-at-videoslots-com.65742/?t=65742

All players have complained over this for years but no other casino have cared enough and they still don't care enough.
Videoslot did and I don't know what an award for that can be called, but the most player friendly bla bla something....sorry my English aren't working today

Then there is this things with the reps here. For me a good rep = good casino. I know that's too simple but for me so far it have been the truth.
Now there are so many great ones but a few are much better than others. Like Pat at 32Red. He is worth 5 stars for me
So is also Andy and Karolina and a few more.

The best I've seen though that hasnt changed since I signed up in this forum is Mark from 32Red. He should have 10 awards by now.
I don't talk to him that much but I've seen him praised in this forum all over every month all years. Noone deserves an award more than him

This is what I felt important enough to post about now. Maybe there will be more later.

 

[fun4all]

Quick additional update to my post

Stupidest Marketing trick of 2015
Register at our casino and you are entitled to £1,000,000!
https://www.casinomeister.com/forum...t-to-give-me-£1-million-pounds.70848/?t=70848

Best casino of 2015
I originally said SuperLenny (and I stand by that) but if it has to come down to a vote between VideoSlots and betat I would very much like to change my vote to VideoSlots if I can.

Videoslots are extremely customer friendly on every level. They are the good guys and a class above competitors. I couldn't recommend them highly enough to anyone looking for an online casino, they set standards others do not match.

 

[petro]

Wow, Videoslots seems to have a lot of fans.
They even influenced me to make a few deposits to see what was so good.

 

[Mallorca]

Best Casino : 32Red
Best Casino Group:32Red
Best Casino Manager:Karolina from Clubworld
Best Rep in the forum:CWG-Promotions Martyn and Karolina from Clubworld
Worst Casino group:Casino Rewards

Merry Christmas everyone!!!

 

[aceking123]

Best Casino . ( Bet-At )


Best C/S impeccable manners although i don't play often is he new casino ( TRADA )

best rep involvement is Mark ( 32 Red )

best handled case for my dealings this year ( UNIBET )

 

[lotusch]

Best Casino of 2015:

I have to go with MrGreen - Great website, very friendly CS and a nice casino website with loads of games to choose from.
This is the first time I have to vote for a different casino since country banned by GUTS.
For me MrGreen is a logical choice for this award for this year as I only signed up this year and starting to get to know the casino better and sofar my experiences have been only positive.
Also with Andy on board as a rep here I know I will be in good hands if I ever would have an issue.
Whenever I had an issue in the past, even back in the Redbet days he had it sorted quickly.
Only note, would be awesome if you guys would expand your WMS portfolio.

Worst casino of 2015:

For me personally this is Leo Vegas - Had to deal with CS a few times and their responses were always very short and had a big "I don't really care" level.
Once I queried why I never got any offer/bonus e-mails since I signed up and deposited and they simply said I did not qualify as their target market is not Ireland and thus I would never receive any offers,no matter how much I would deposit - FAIL!


Best Casino Group 2015:

BML group - Simply because I have had very few to non existent issues with any casino in this group.
Rocksteady crowd with casinoeuro as one of their casino's, a place I play since a long time.

Worst Casino Group/Platform 2015:

Everymatrix - They have turned plain evil and I try to avoid this crowd as the plague.

Best New Casino of 2015:

I leave this blank as I haven't joined any newly established / accredited casino's this year.
I try to limit my play to a few casino's that I like to come back to.

Best player experience 2015:

Ok,some people might scream but I have completely turned around when it comes to Netent and I got to respect their games very much in the last year, my opinion about them was changing slowly already.
They gave me the best playtime this year and actually my best hits were on Netent slots like Secret of the Stones, Lost Island, Twin Spin, DOA, Neon Stax & Wishmaster.
A lot of their slots I still avoid like CFTBL and JATBS as I cannot ever hit anything on those but in general Netent slots have been very good to me so my vote goed defo to Netent.
WMS still a good second, simply I love their slots and last year I voted for them but this year WMS has been mostly brutal for me.

Worst Player Experience:

When it comes to a casino I already voted for Leo Vegas, although accredited not my place to play.
When it comes to casino software I have to vote for Microgaming, from loving them 5 years ago to nearly afraid of playing them and trying to avoid them in 2015.
Also their 2015 releases only hurt my bankroll, over and over again.
Greedy mega super duper high variance slots with little to no chance for a big hit.
I won't even mention how much I have spent on Game of Thrones 243 lines and T2 (Chasing the non existent Hot Mode).
No game time even on lower bets, bankroll draining blood sucking vampires.

Best Customer Service Award 2015:

Had not a lot of dealings with any CS this year at the casino's I play but I have dealt twice with a lovely rep from CasinoEuro (BML Group) and she got my issue resolved twice within the first call, after call was finished the issues were resolved.
So for me in this case I have to cast my vote for them.

Biggest Disappointment of 2015:

Novomatic Slots - All they seem to release these days is clones of Book of Ra and other popular old titles from their portfolio.
No renewal whatsoever, they keep living off their old popular series like Lucky Lady Charm, Book of Ra, Dolphins Pearl etc etc.
Still play them as I just like them but I would love to see something really new from this outfit.
I mean Hoffmania, one of their most recent online releases is just absolutely atrocious.

Casino Representative of the Year 2015:

Karolina / Club World - Not because I had issues with them but because of helping me finding my way around within their casino group and picking the right casino for myself to register at, as I was confused about where to sign up as they have a lot of casino's under one roof.
She was friendly, curtious and very helpful.
So she deserves my vote.


That is all the votes I wish to give and all the votes I can think of anyway!

May the best casino's / reps win.
May the worst casino's / reps get their deserved rewards too!

Cheers,

Mark.

 

[Jasminebed]

I don't like to play favourites. The places that get my deposits know I like and trust them.

But I would like to nominate Video Slots for casino of the year.

They have a no nonsense bonus reward system without wagering, based on play. A little adapting for us used to deposit bonuses.

Reps that are responsive. Implemented a customizable max bet button due to player requests.

Fun battles, both freerolls and paid ones. Wager free free spin rewards, and casino races that reward all levels of players.

And the biggest slot portfolio I play at.



Casino Management. Bet-at. Not once but twice this year they faced cyber terrorism, kept the players in the loop and showed transparency as they have from the outset.

Casino Rep: Mark from 32Red.

Cutest Casino Rep.... a category I have failed to introduce in the past despite my nominations, but it has to be Gia from GoWild this year. Not only has she offered us wonderful freespin promos all year round, she's nice as pie, and very very speedy to respond to emails.

I'll echo Nifty for most missed poster.

And biggest PITA I'll nominate Tirilej, just because she hasn't won any anything yet.

 

[Tirilej]

And biggest PITA I'll nominate Tirilej, just because she hasn't won anything yet.

Thanks Jasminebed! You made my day

I would love an Award for being everyones PITA

 

[hoff1985]

Sorry guys, i've been pretty busy recently. I would give every single award i could to Videoslots. Great cashback program. super support, ultra fast payouts, insane selection of games, max bet limit and the list goes on and on.

 

[mrshyguy]

I can only say this:

For me sky vegas for top casino.......I know there has been some issues with them from what i can gather something about the affiliate program as mentioned by max in his christmas message to us, but having a £10.00 bonus entered into my account from one of their promos and somehow managing to get it to £700.00 and sitting in my bank account three days latter gets my vote...

as for best customer service.....dont know as ive never had to use them.

 

[vorcirion]

Best casino 2015: Videoslots
Even though I dislike their bonus system, they've done everything else right and keep improving things! I can only hope they fix this one remaining thing in 2016

Can't name a single worst casino but...

Worst casino group: Everymatrix
They simply lack any kind of business ethics. Allowing self-excluded people to deposit and then deny winnings.

 

[Casinomeister]

Just two more days and I'll be shutting this thread down. So speak up now or keep your peace!

 

[dave1888]

My selections are as follows:

Casino of the year:Videoslots

Best software provider:Microgaming (Still adore Net-Ent but would say most of my luck has been MG this year).

Worst software is still: Betonsoft just terrible!

Worst Casino:Ace Kingdom A friend of mine won £100 from their free no deposit chip and they are refusing to payout such a meager amount even though all of his ID is perfectly acceptable and legible. Not only are they bad at paying out, the site navigation layout is amateurish and extremely confusing. Disgrace from a casino run by Ladbrokes

Fall from grace: Ladbrokes First they takeaway MG slots and replace them with a small selection of NE but mostly rubbish ancient Playtech slots. Then they introduce the worst promos they have ever had and release the terrible site Ace Kingdom as mentioned above

Best bingo site: Butlers Bingo Fair wagering and you can withdraw if your real cash is above the bonus and of a minimum withdrawal amount(always a good thing) The only flaw for some is the maximum cashout being 5k a week but for lowrollers this won't matter.

Most underrated slot: Lancelot by WMS what a game this is!

Fastest cash-out award: Videoslots sometimes in my Neteller in seconds! Honourable mentions to VnJ,Casumo,Bet-At/Slotty Vegas,Guts and PaddyPower also for pretty fast cashouts sometimes within an hour usually no more than 10 hours.

Best group: Betit group consisting of Thrills,Superlenny and Kaboo

• Wager-free free spins
• fast withdrawals
• good promotions
• good xmas calendars
• great variety of slots and providers
• Fantastic customer care
• wide variety of deposit methods.
• No maximum withdrawal amount.

 

[The Viking]

Well i 2 have to vote for Videoslots for best casino, dont think there is anything i can add that hasnt been said
just top notch all the way through

 

[lotusch]

All that raving about Videoslots,so couldn't resist and tried to open an account.
Came as far as: Country: ......
No Ireland in the dropdown menu and after a quick PM to Dan it was explained Ireland was not yet in their legal grasp to offer services.
I hope you guys will do soon,can't wait to try you's.

Ireland is very progressive when it comes to online gambling,no?
So am a bit surprised to see casino's now not offering services over here.

 

[Harry_BKK]

Best casino: Bet-AT and Videoslots by a mile.
Worst casino: must be Lucky247 by 1000 miles.

New award:
- Best CM promotion: Bet-AT, followed by 32Red and GoWild - as this shows how well they support our small but global community
- Fastest payouts award: Videoslots and Bet-AT7

I will have to add one comment to my post and it is one that actually hurts to write as i initially liked them a lot (reflected in my deposit level for 2015 = 15K):

Fall from Grace 2015 - Thrills, Betit Group

Reasons:

- treasure chests not unlocked after the required amount of bonus rounds - had it happen now 3 times, basically every time i played for those chests. It took up to 2 days for somebody to send me an email that they have been updated. Last time was this Monday and i am still waiting for the promo meter to progress.
- bonuses not credited - happened plenty of times. LiveChat is not 24/7 hence you have to wait until they are online to have it credited manually. And don't play your deposit as you will not get the bonus if you have lost your balance before asking support for the manual crediting
- Christmas Calendar - big decline compared to 2014
- Rep (Erik) not active for nearly a month - i wrote him a PM on 9th Dec, it was read only on 29th Dec (although he was logged in in between) and still no answer
- No CM exlusive promos in 2015 - well, none that i can remember off, i stand to be corrected though
- no Christmas comp - was declined on LiveChat and Erik never answered to my PM; however, this is a personal experience which might not be that important for judging the casino

 

[Casino2014man]

I will have to add one comment to my post and it is one that actually hurts to write as i initially liked them a lot (reflected in my deposit level for 2015 = 15K):

Fall from Grace 2015 - Thrills, Betit Group

Reasons:

- treasure chests not unlocked after the required amount of bonus rounds - had it happen now 3 times, basically every time i played for those chests. It took up to 2 days for somebody to send me an email that they have been updated. Last time was this Monday and i am still waiting for the promo meter to progress.
- bonuses not credited - happened plenty of times. LiveChat is not 24/7 hence you have to wait until they are online to have it credited manually. And don't play your deposit as you will not get the bonus if you have lost your balance before asking support for the manual crediting
- Christmas Calendar - big decline compared to 2014
- Rep (Erik) not active for nearly a month - i wrote him a PM on 9th Dec, it was read only on 29th Dec (although he was logged in in between) and still no answer
- No CM exlusive promos in 2015 - well, none that i can remember off, i stand to be corrected though
- no Christmas comp - was declined on LiveChat and Erik never answered to my PM; however, this is a personal experience which might not be that important for judging the casino

I have to agree with all of the above - I have had a pretty carbon copy experience to this bar the fact I did not message the rep this month

 

[Harry_BKK]

I have to agree with all of the above - I have had a pretty carbon copy experience to this bar the fact I did not message the rep this month

Cheers mate, good, well actually not good, to hear that i am not the only one.

Low and behold, after 2 days i just received an email from Thrills support regarding the treasure chests and guess what:

- 3 achievements have been credited - i had a total of 6 bonus rounds @ 1$ or above but only 3 credited
- opening chest 1 gives you a 10$ bonus - not credited.

WTF Thrills, get your act together or don't run the promotion at all.

 

[Tirilej]

Cheers mate, good, well actually not good, to hear that i am not the only one.

Low and behold, after 2 days i just received an email from Thrills support regarding the treasure chests and guess what:

- 3 achievements have been credited - i had a total of 6 bonus rounds @ 1$ or above but only 3 credited
- opening chest 1 gives you a 10$ bonus - not credited.

WTF Thrills, get your act together or don't run the promotion at all.

A new thread about Thrills maybe would be great instead of in this

 

[Harry_BKK]

A new thread about Thrills maybe would be great instead of in this

Would be OK for Bryan to move my 2 posts about Thrills into a new thread.