intertops casino (new member)

wobble33

Experienced Member
hi guys,
read cm newsletter the other day, i saw intertops as new member. they were giving $50 as sign up bonus. i came on this site, used the link off cm to register. put 50 in, and nothing in my account as bonus. it says on web site 12 hours for bonus. so after 24 hours, i decided to e-mail them, well 2 days later and not a single reply. tried phoneing them, line dead at my end?? looked in my account today, this is now 3 days after registering, still no bonus. i can see problems with this casino for you bryan. they just do not respond to e-mails. going to play with my 50.00. then just withdraw. i think i am wasting my time with these?
 

charliewilliams

Dormant account
same problem here

Deposit, no bonus, no reply to emails. Underwhelmed.

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I have looked into the heart of the solenoid and I have seen the electric serpent

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scrollock

Senior Member
as a new MG casino i cant wait to play there and will represent my first new casino account in 3 months, however with all new casinos i sure there will be teething troubles so i will be holding off till these are sorted out.
 

thelawnet

Dormant account
charliewilliams said:
Deposit, no bonus, no reply to emails. Underwhelmed.
I sent them two emails on 29th September.

They have not replied to either.

I don't know much about them, but I got the impression they were a good outfit...

So I'm not really sure why they haven't responded.
 

kavaman

Experienced Member
PABnononaccred3
PABnononaccred3
MM
took

Took them 3 days to answer to my email. But got a reply. By the way the bonus is up to 50$ not up to 50 so that may be the case?

-kavaman
 

Dirk Diggler

Dormant account
scrollock said:
as a new MG casino i cant wait to play there and will represent my first new casino account in 3 months, however with all new casinos i sure there will be teething troubles so i will be holding off till these are sorted out.
They aren't a new MG - they've been around for years.
 

spike38

Meister Minion
MM
Intertops casino

I also signed up after seeing this offer at Gonegambling.com. After four days and three emails all unanswered I called the support number and asked why I didn't get the bonus. She went on about how it was supposed to be automatic and couldn't understand the problem. She said she would look into the problem and email me within one hour. I then told her about the previous three unanswered emails and asked if she was sure she would contact me and I was assured she would in one hour. That was 24 hours ago and you guessed it, still no bonus and more importantly no reply. I farted around with my deposit a bit then withdrew my original deposit out of disgust. They better pray to God that I get paid is all I can say. After that I wash my hands of this dump.
 

Bruce Hamilton

Dormant account
spike38 said:
I farted around with my deposit a bit then withdrew my original deposit out of disgust. They better pray to God that I get paid is all I can say.
You probably won't, since you didn't meet their wager requirements. :lolup:
All jokes aside... They just got accredited and they're already on their way to the ranks of the rogue. We shouldn't need CM's intervention to get a signup bonus.
 

tim5ny

Quit Gambling
Bruce Hamilton said:
You probably won't, since you didn't meet their wager requirements. :lolup:
All jokes aside... They just got accredited and they're already on their way to the ranks of the rogue. We shouldn't need CM's intervention to get a signup bonus.
I just checked the accredited list, and Intertops weren,t there. Not under the accredited casinos section. I'd hold off before I put them there too Bryan. They need to get on this forum and start addressing these complaints about unanswered emails.
 

chuchu59

gambling addict
PABnonaccred
CAG
If I hadnt spotted the fake ad ie 'punkmeister casino',I would have thought that 'intertops' was the fake judging by their non-responses on the signup bonus.
 

Casinomeister

Forum Cheermeister
Staff member
elscrabinda said:
More surprising is the lack of interest they are taking in this board. I thought that was one of the conditions, that accredited casinos deal with concerns aired on here
I'm just getting into this this now. Upper managemnet was notified about this problem on Friday when this thread appeared, but it's a weekend so this may be exasperating this. I have no idea why some of you are not receiving emails from them or visa versa - spam filters are usually the cause of this, that's one thing you may want to check.

I've been assured that action is being taken at the moment. INtertops is brand new as in being listed here. They are a good operation - I don't understand why anyone is having a problem. If you haven't already, PAB so at least I can forward your account numbers and this will be expedited. Thanks!
 

thelawnet

Dormant account
Casinomeister said:
I'm just getting into this this now. Upper managemnet was notified about this problem on Friday when this thread appeared, but it's a weekend so this may be exasperating this. I have no idea why some of you are not receiving emails from them or visa versa - spam filters are usually the cause of this, that's one thing you may want to check.
Unless the spam filters are on their end, it's unlikely to be the cause of the problem.

I will re-send my two emails and report back in a week (it has already been 10 days).
 

IntertopsPoker

Registered User
To all intertops complaints

I am the marketing manager for Intertops Poker/Casino/Sportsbook.

I would like to apologise for the inconvenience.

I have created a mailbox called no-bonus@intertops.com where you could send me your account name or number if you have not received your bonus within the specified time as per the landing page be it for poker (20% up to $100) or casino (100% match up to $50) or sportsbook ($20 free bet)

Thank you
Jason
 

wobble33

Experienced Member
IntertopsPoker said:
I am the marketing manager for Intertops Poker/Casino/Sportsbook.

I would like to apologise for the inconvenience.

I have created a mailbox called no-bonus@intertops.com where you could send me your account name or number if you have not received your bonus within the specified time as per the landing page be it for poker (20% up to $100) or casino (100% match up to $50) or sportsbook ($20 free bet)

Thank you
Jason
hi,
i have sent e-mail to you at that address sir, i am still awaiting the bonus........
 

Ziggity

Dormant account
Got my bonus

After two emails and one phone call to their support, I got an email saying I recevied my bonus today, about a week after I deposited.

Zig
 

pijak

Dormant account
I didn't get as far as depositing, just emailed them to make a couple of enquiries. That was the same day as the email went out from CM announcing their addition to the site, and I've heard nothing back. I mailed from my gmail account as well, which is normally pretty good at not blocking things, unless anyone knows differently?

Anyway not a good first impression, if I had a problem with a withdrawal and waited this long without a reply I'd have been straight to PAB, looks like there's something not right here...
 

winbig

Keep winning this amount.
pijak said:
I didn't get as far as depositing, just emailed them to make a couple of enquiries. That was the same day as the email went out from CM announcing their addition to the site, and I've heard nothing back. I mailed from my gmail account as well, which is normally pretty good at not blocking things, unless anyone knows differently?
Even if gmail blocks it, it'll show as unread in your spam folder....hard to miss.
 

kavaman

Experienced Member
PABnononaccred3
PABnononaccred3
MM
support

This is just a quick note to the intertops rep here.

You might ask around if it would be possible to get a live support trough chat, or get more support people to answer emails. It generally takes 28-48 hours to recieve a reply to an email.

-kavaman
 
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