Resolved iNetBet withdrawal delay

Does anyone know if 12 business days long enough to consider PAB?
I mean, considering lack of response from the casino

I reckon that is more than long enough to PAB. Strangely, Inetbet has not jumped into this thread to pacify you by saying they will look into it. In the past they either jumped straight in within 24 hours of your OP or they send you a pm stating how wrong you are to denounce them. The silence is deafening.
 
Nope , checked this morning-nothing. No response from support, nor from Emily. I guess I have no choice, but to file PAB

Read the T & C related to withdraws. How much time to process once you request it and how much time after that for you to be paid based on the method you chose. If it's 5 business days past that then I would PAB based on their complete lack of giving you the common courtesy of some kind of communication.

I think most customers are understanding when problems arise if they just communicate to us so we know what to expect. This complete shut down of information is unacceptable and IMO rougish behavior that should have everyone who plays here concerned.
 
I reckon that is more than long enough to PAB. Strangely, Inetbet has not jumped into this thread to pacify you by saying they will look into it. In the past they either jumped straight in within 24 hours of your OP or they send you a pm stating how wrong you are to denounce them. The silence is deafening.

Not only that, they are not responding to emails or PM

They lost me as a customer, I hope they will lose some more players and all of this just for the lame withdrawal of $400))
That shows you, how much they care
 
Read the T & C related to withdraws. How much time to process once you request it and how much time after that for you to be paid based on the method you chose. .

Nothing!!! I already mentioned, nothing on the web site about this method.
However, I got first email from them saying 3-5days, then another one saying 5-7 days

And since that I got "money will be with you shortly" twice lol
 
Nothing!!! I already mentioned, nothing on the web site about this method.
However, I got first email from them saying 3-5days, then another one saying 5-7 days

And since that I got "money will be with you shortly" twice lol

The web site says 24 hours to approve. They don't list paymy card as an option but it is similar to a wire, but usually faster. A wire states 4-10 days. So at most 1 day to process and another 10 to reach you, or 11 days. Today is technically business day 12.

There is no excuse for the lack of communication, but i would give it till Friday and then PAB if you don't have the funds by then.
 
There is no question that they will pay, you know that too Pobeda since you've played there for so long.

It's more their way to communicate I don't like.
No matter if they believe they know their customer, or how tired they are of him, they should still act professional and reply in a professional way.
If they did he wouldn't feel like this.

I have changed so many emails with them that I know that they can be both professional, nice, and friendly...but they are easy to misunderstand and they are often short, stressed and rude.. Get more staff please.
 
There is no question that they will pay, you know that too Pobeda since you've played there for so long.

It's more their way to communicate I don't like.
No matter if they believe they know their customer, or how tired they are of him, they should still act professional and reply in a professional way.
If they did he wouldn't feel like this.

I have changed so many emails with them that I know that they can be both professional, nice, and friendly...but they are easy to misunderstand and they are often short, stressed and rude.. Get more staff please.

Of course I know;) my question is when and why I cannot get clear answer to this question.
It's very simple, I played at inetbet for only one reason: fast withdrawal process

Can anyone bring any others reason?
Good support? No
Live chat to assist? No
Friendly and nice staff ? No, rather rude and ignorant
Good games? Please, there whole bunch of RTG casinos out there
Good bonuses? No, rather strange terms and conditions
Freebies? No, I already mentioned my birthday gift compared to other casinos

What would be a good reason to waste your money there? Withdrawal process that apparently is not fast or smooth anymore

The fact that I will get paid eventually just not good enough for me personally, although , I saw players that don't cate
 
...I also hope that all their customers are polite when talking to them also.
I mean so they don't have much reason to be rude;)

But of course you are :)
 
...I also hope that all their customers are polite when talking to them also.
I mean so they don't have much reason to be rude;)

But of course you are :)

Lol, I am doings best under circumstances ))

But they don't need reason to send you to hell, of course in a polite way
 
I am not sure why would you defend the casino in this case, just don't make sense. DO you think you will get any kind of appreciation? free chip maybe lol?
what's yoru advise? to contact Emily? you obviously did not read this thread, as I mentioned twice that I contacted her number of times without response.
50 bucks is 50 bucks I agree, most likely its a great gift for number of players. As for me, one of the casinos gave me 350, another 150, another 200. iNetBet was my primary RTG place where I deposited number of time literally EVERY day. And I think in this case 50 bucks is a slap, not a birthday gift.
If you think over two weeks i acceptable without even letting player know that they having issue, good for you and I wish you best of luck there.
But its not acceptable for me, especially since there many places out there with slow withdrawal process

I didn't say it was acceptable, I simply stated my opinion which you attacked with some vague comment to support your opinion. Which is your right, I however question your tactic in this matter. As US players there are many things that can and do go wrong, you are complaining about two separate issues, the only one that matters is that you haven't been paid, and you are owed payment. If you feel entitled to something other then the money you won, that is your issue. Anyway, I hope they do pay you, and you move on from this matter with a better attitude. No need to respond, I am not really interested in a banter party.
 
Which is your right, I however question your tactic in this matter. .

My tactic is pretty simple, to get paid on promised time frame. If it can't be done, due to any circumstances, I would like to be notified with maybe an apology, instead of "your money will be with your shortly". When you deposit money in casino, you hope to be treated with some respect. If you ok to be treated like "who care what you think or what you said" this is your own problem. There explanation to any possible issue, but it should be spoken, instead of ignoring my reasonable questions. Don't you think its reasonable to question when my withdrawal will arrive? or I should just use the tactic of shut up, sit quite and wait until iNetBet will be kind of enough to provide an update?
 
My tactic is pretty simple, to get paid on promised time frame. If it can't be done, due to any circumstances, I would like to be notified with maybe an apology, instead of "your money will be with your shortly". When you deposit money in casino, you hope to be treated with some respect. If you ok to be treated like "who care what you think or what you said" this is your own problem. There explanation to any possible issue, but it should be spoken, instead of ignoring my reasonable questions. Don't you think its reasonable to question when my withdrawal will arrive? or I should just use the tactic of shut up, sit quite and wait until iNetBet will be kind of enough to provide an update?

No customer should be put in a position of feeling uncomfortable or nervous of confronting a casino with a reasonable response to an Unreasonable reply about a complaint, especially when the casino is rude, curt and threatening.
 
Inetbet is not communicating well with players, no doubt about that.

Inetbet hasn't communicated well with players for years regarding many issues. I've never understood why they pick and choose with whom they correspond with, very strange.:what:

I got a email back in March from Inetbet for a birthday bonus that stated if I could provide a legitimate reason why I hadn't played there in a long time, I might get a birthday bonus. Already explained why when I closed the account in 2012, no reason to go down that road again.

Guess some folks be clueless...
 
received withdrawal

well, I'm happy to say my withdrawal showed up today but I'm still not happy with iNetbet. I may not close my account but I certainly won't be playing there any more. Maybe if they show some signs of figuring out what's going on with their payout procedure and improve their customer service so I don't feel like it's a privilege to play there I might reconsider. It makes me a little sad that after all these years I feel that way about iNetbet but there it is.

debzy
 
Inetbet hasn't communicated well with players for years regarding many issues. I've never understood why they pick and choose with whom they correspond with, very strange.:what:

I got a email back in March from Inetbet for a birthday bonus that stated if Ilong time could provide a legitimate reason why I hadn't played there in a , I might get a birthday bonus. Already explained why when I closed the account in 2012, no reason to go down that road again.
Guess some folks be clueless...

What a cheap tactic to drive away customers.
 
well, I'm happy to say my withdrawal showed up today but I'm still not happy with iNetbet. I may not close my account but I certainly won't be playing there any more. Maybe if they show some signs of figuring out what's going on with their payout procedure and improve their customer service so I don't feel like it's a privilege to play there I might reconsider. It makes me a little sad that after all these years I feel that way about iNetbet but there it is.

debzy

good for you!!! Gives me hope as I did not get my winnings
But I would quit.. I know I will not play there, at least until I will get some kind of nice email explaining latest attitude and problems, possibly with an apology (which means never, when you deal with iNetBet)

As many suggested, waiting until Friday and filing PAB
Thank you everyone for support
 
I also cashed out this past weekend and received the "Abusing Bonus" letter from INetBet. I was really taken aback by this. I have deposited so many times and lost so many times with their bonuses, but the time I win, they send this terrible letter. Plus, I did deposit without a bonus, but they never replied back when I emailed them the date and the amount of the deposit. I hope my withdrawal to my credit card won't take 2 weeks to receive. I can't imagine ever depositing again at this casino. It took all the fun of winning away.
 
I also cashed out this past weekend and received the "Abusing Bonus" letter from INetBet. I was really taken aback by this. I have deposited so many times and lost so many times with their bonuses, but the time I win, they send this terrible letter. Plus, I did deposit without a bonus, but they never replied back when I emailed them the date and the amount of the deposit. I hope my withdrawal to my credit card won't take 2 weeks to receive. I can't imagine ever depositing again at this casino. It took all the fun of winning away.

so many negative comments from so many players and not a word from iNetBet in this thread (forget about my withdrawal, maybe respond to others)
shows you a lot of care ))
 
so many negative comments from so many players and not a word from iNetBet in this thread (forget about my withdrawal, maybe respond to others)
shows you a lot of care ))

Yes, I have heard from many many people that as soon as they withdraw, whether it be from a deposit bonus or not, they get this email. It's always the same email with the same mispellings. It's almost as though it's automatically sent out for every win. I sent them an email asking what that was all about and they wrote back and said I'd gotten more than I'd spent and if I didn't make deposits without bonuses I'd be banned. Like alliecat22 said it took the joy out of winning and made me not want to play there any more. About that same time I received a manager's bonus. It just seemed odd. They push the coupons and the bonuses and then complain when you use them. It's not like there's no playthrough except for the challenge bonuses. Now if I'd used a non deposit coupon several times in a row I could understand. But I always deposited. It left a bad taste in my mouth and then when withdrawals started taking a long time that just made it worse. As much as I liked iNetbet I'd rather play at Clubworld, Buzzluck, Jackpot Capital or Grande Vegas. I like intertops too and the Genesys group. There are just too many other places to play to put up with this stuff when you don't really have a lot of money to spend. The fact that nobody takes the time to address these issues makes me wonder too. Maybe they just don't want customers from the US any more.
 
To be fair to Inetbet the other RTG's also bonusbann people, or give them bad promotions.
The difference is maybe that they don't warn their customers in the same non-friendly way.

But when it comes to responding to this thread. No need to. It will soon be forgotten and a new one arise.
Lets just hope they are listening.
 
Hallelujah

it is hard to believe, but my withdrawal arrived. After only 13 business days, I finally receive my huge payout that will change my life dramatically. Thank you iNetBet, my life will never be the same without you.

On the serious note, Thank you ALL for support and opinions.

Tirilej, you could not say it better: "But when it comes to responding to this thread. No need to. It will soon be forgotten and a new one arise.
Lets just hope they are listening"

It will be soon forgotten, many new ones will arise, but nothing will change any time soon. And IMHO, ability to listen is a very good skill of highly intelligent and smart people, I just don't think its the case with this casino.

Thank you again
 
Well, unfortunately, I have to reanimate this thread, because now iNetBet playing revenge game.
After all that jazz about non payment (I still have not heard from great Emily or anyone else), I asked to close my account and stop emails. I was assured it was done
And very next day I got promo email inviting me to waste some money. Obviously, i sent another email asking if they actually capable of doing anything right away and got this:
I think its about time you stop with the rude insulting emails, you have made your point, your account was closed yesterday, the promo emails were compiled a week ago, so the names are still on.
So do not worry your account is closed and will remain so


For a week, huh? OK
Last night and today I received two more emails from inet promo and from great and helpful James offering me different matches for my VIP account

So here is my question, how should convince iNetBet to stop emails since except pointing to my rude behavior I do not get any answers or responses from them?
I am getting enough spam from rogue places, no need to get same treatment for so-called "accredited" casino.

Will send one more PM to Emily, but since I have not hear from her about non-payment issue, I doubt she will respond to this
 

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