Resolved iNetBet withdrawal delay

[Tirilej]

They can't stop the emails right away. They are written long before we decide to go. All of us who have closed our account knows that.
I was just as irritated as you, and it took three weeks if I remember correct, but they will stop coming.

In their view everyone else are rude but themself. Now just forget about them, breath easy and focus on good things

 

[bigjohn]

A possible contender for a new award, "Worst Accredited Casino"?

 

[ChillBill]

I'd keep a close eye on the forums as they could be having a cash flow problem and you don't want to risk playing somewhere that might have difficulty paying your winnings. I think you will get paid it just might take some time

Agreed and I also think people will eventually be paid. But "eventually" is not an adverb I'd associate or align to "accredited"... just saying

 

[dunover]

CS in cowboy town. Payouts via carrier pigeon. Offer a bonus with one hand and slap your face with the other if you take it.
Nah.

 

[Diane]

I am disappointed that after all this time, there is no reply in this thread from Emily or anyone associated with iNetbet.

It also appears that she is not responding to PM's either. Too bad. Even if she is on holiday -- "someone" should be monitoring her absence. Even if the autonotify of a PM is still not working....

They were always one of my sites that I never worried about.

What the heck?

Diane

 

[pobeda]

I am disappointed that after all this time, there is no reply in this thread from Emily or anyone associated with iNetbet.

It also appears that she is not responding to PM's either. Too bad. Even if she is on holiday -- "someone" should be monitoring her absence. Even if the autonotify of a PM is still not working....

They were always one of my sites that I never worried about.

What the heck?

Diane

As you can see on the first page of this thread she saw it, she did read it. She does not think she needs to reply to this or any other threads (currently 3 open) about iNetBet.
This shows you how much they care. I am glad I am done with them, closed my account. Two weeks after, I am still receiving their emails and don't even bother to do anything to stop them.
I got paid, story is over. But from now on, I will do my best to let everyone know how bad this place is

 

[skiny]

I wrote to Emily_Hunsen and she responded with only "InetBet accredited by CM since 2004"

I don't understand the purpose of this statement.

Was she using their accredited status to excuse poor service?

 

[ChillBill]

I don't understand the purpose of this statement.

Was she using their accredited status to excuse poor service?

I've re-read the OP a couple of times. The "accredited" statement seems to be the only response pobeda received from Emily. My take, it was used to deflect answering questions. What do you say to something like that Other members are complaining about how hard it is to contact Emily, she's simply not responding withing a reasonable time-frame. And, they are having to send further PM's.

The other enquiries... These seem to be pobeda contacting iNetBet Support and their delay tactic responses.

It usually takes 3-4 days for pobeda to be paid winnings to PayMyCard. This lastest withdrawal, took two weeks (10 working days). At min, 2.5x longer than normal. At worst it's 3.3x longer that usual. Include other members with similar stories plus non-responsive (err ignored) emails (and forum PM's), varied excuses blaming the "processor" etc etc. Albeit I'm not entirely sure if all these payment issues are from USA players.

If and when a casino starts using avoidence tactics, 9 times out of 10 it has, in the past, pointed to a cash-flow-issue. And, imo players should be mindful of this and protect their best interests.

 

[pobeda]

I've re-read the OP a couple of times. The "accredited" statement seems to be the only response pobeda received from Emily. My take, it was used to deflect answering questions. What do you say to something like that Other members are complaining about how hard it is to contact Emily, she's simply not responding withing a reasonable time-frame. And, they are having to send further PM's.

The other enquiries... These seem to be pobeda contacting iNetBet Support and their delay tactic responses.

I looked at here response again and found line i did not notice at first, because she include it into the quote. Here is pic



What I though was her response apparently is the signature for her messages. So I guess her message on May 8th was "let me look at this for you.."
If this in fact her signature, I apologize for thinking that this was her response.

However, since that time I have not heard back from her. I closed my account since, still getting annoyed by promo emails from them.
The fact is, she did not respond to this thread (I gave her two days, before taking this to forum), she did not follow up at all via PM after saying she would look at this for me.

 

[skiny]

Start a poll.

Average time for email responses at iNetBet. (Only for people who have played there.)

1 - 2 days.
2 days - a week.
1 - 2 weeks.
More than 2 weeks.

If these delayed response times are abnormal the poll will show it.

 

[philderby]

I only play at 32red because of losing deposits at other casinos :/ good luck with your withdrawal, ul need it by the sounds of things

 

[ChillBill]

Start a poll.

Average time for email responses at iNetBet. (Only for people who have played there.)

1 - 2 days.
2 days - a week.
1 - 2 weeks.
More than 2 weeks.

If these delayed response times are abnormal the poll will show it.

I'd also include a poll asking, how many times did your proof of ID docs get lost by inetBet and as a result, how many times did you have to resend them?. Was this:

1
2
3
4
5 or more times

Or another poll could be... How many times have you asked iNetBet to close you account, only to keep receiving promos and free chips notificatoion emails, to that account?

1
2
3
4
5 or more times

The is the stark reality, of what's taking place at this accredited casino, on a daily basis.

 

[maxd]

... from now on, I will do my best to let everyone know how bad this place is

Please read the Posting Rules with particular attention to item 1.11:

1.11 - Please do not exploit this board to promote your own personal agenda. If the moderators (and members) feel that you are spamming the board with links or ad copy to your website, harassing members with agenda laden posts, or consistently ragging on a casino that did you wrong, etc., your account may be suspended.

I understand that you're not happy with the casino, you've made that abundantly clear, but IMO you are clearly violating the item cited above. And you've stated that you fully intend to do so. Please don't.

Most of your recent posting activity has been attacks on iNetBet and if that continues we'll no choice but to enforce the rules.

 

[chuchu59]

Please read the Posting Rules with particular attention to item 1.11:


I understand that you're not happy with the casino, you've made that abundantly clear, but IMO you are clearly violating the item cited above. And you've stated that you fully intend to do so. Please don't.

Most of your recent posting activity has been attacks on iNetBet and if that continues we'll no choice but to enforce the rules.

MaxD,

I agree that Pobeda seems hell bent on a vendetta but on the flip side it does seem that an accredited casino is getting quite a lot of justified flak these days. Other than the rude service, their sole strength ie prompt payouts is under scrutiny and while their accredited status is not secure IMHO it would do this site much harm if they cannot be exposed for their misbehavior.

 

[maxd]

Hi Chu,

I made no comment on the casino because I haven't looked into the substance of what's going on here. As I understand it though everyone has been paid, although there were delays.

As to the customer service issues I've seen mentioned .. what can I say? Some of it sounds like legit complaints and some of it sounds like pissing and moaning. As I said, haven't read deeply enough to call it either way.

As to the criticisms of them as an Accred casino I think we all agree that the freedom to criticise is essential. But that does not translate into "I get to fling as much shit at these guys as I like because I have a membership at Casinomeister". Not the same thing at all.

It's very easy for people to get bent out of shape when their freedom to rant without restraint is curtailed but that's tough because curtailed it will be. Calm, focused and respectful criticism is not a problem. Relentless, destructive blather is. It's essential for one to see and recognize the difference. Hence the "personal agenda" rule, for those who don't see the difference and need to be shown it.

 

[pobeda]

Please read the Posting Rules with particular attention to item 1.11:


I understand that you're not happy with the casino, you've made that abundantly clear, but IMO you are clearly violating the item cited above. And you've stated that you fully intend to do so. Please don't.

Most of your recent posting activity has been attacks on iNetBet and if that continues we'll no choice but to enforce the rules.

I never said I will attack them here

I have many friends who is gambling online and planning too..That's all.
You absolutely correct, my latest forum activities mostly related to that place.But it seems to me, most topics about USA gaming experience is about them))
As for your warning, I accept it, since this is your place to run and your rules. I respect that.

However, I pointed a couple times that https://www.casinomeister.us/
needs to be addressed, as it contains false information

There new players coming to this forum daily and they reading and relaying on the info posted here, as this forum very respected place by gaming community.
But again, if you think that's OK for people to think this info is accurate, its your call. I am not here to change world

I apologize, if I violated any of your rules

 

[maxd]

Okay, I've finally had a chance to dig into the background on this issue and discuss it with the casino people. It turns out that what we saw here was the tail end of a heated exchange between the OP and the casino that had gone on privately before it appeared here on the forums:

The facts:

• the player has been a customer at the casino for a few years, three as I understand it.
• in that time they have had a many withdrawals totalling a considerable sum. The casino classified them as "a big player" and the numbers certainly support that. In other words the OP had more than ample reason to believe that they would be paid this most recent WD and very little reason to turn the incident into a full-blow attack on the casino. There simply wasn't grounds to justify that beyond the fact that the player didn't get paid within the usual time.
• the OP repeated time and again here that the casino was "unresponsive", "never apologised" and "said nothing". It's hard to see these statements as anything but outright lies. I have seen the email exchange that preceded the OP's opening post here and the casino was responsive AND apologetic. There were no less that five emails received by the OP on this specific subject before the OP started the thread. In the OP's replies they were rude, threatening and decidedly unpleasant. It's clear that they were being as nasty as they thought they could get away with. If the OP had been writing me emails like that I would have told them to piss off for being an abusive PITA. The casino did nothing of the kind and was, IMO, exceedingly patient with the OP's excessively abrasive attitude.

From what I have seen here and offline as part of looking into this it is clear that the OP decided for whatever reason that they would not accept the casino's position re the delayed payment and decided instead to attack the casino, privately and publicly, in any way they could. After the OP's repeated threats to the casino privately they moved on to a public campaign of outright lies and repeated distortions of the facts here on the forums. If fact if you look at it from that point of view the only truthful thing the OP posted here was that (a) their payment from the casino was delayed and (b) the casino was trying to sort things out. The rest was BS and half-truths.

The worst of it, IMO, is that the OP wilfully led other members here to come to conclusions such as:

The "accredited" statement seems to be the only response pobeda received from Emily.

And the OP did nothing to correct that impression when they knew full well that it wasn't true.

And last but not least the OP repeatedly criticized the casino for not posting or responding here in the thread. And what might that have accomplished? They had gone out of their way to help the OP privately and been treated like shit in return. Then the OP had started this thread and blatantly lied about the facts of their communications with the casino. Why should any casino engage further with a person who is employing such tactics? And for no real justifiction!

Finally we started looking around and have found that the OP is an experienced multi-accounter at a number of sites they have been so outspoken against. This goes from bad to worse.

Needless to say the OP's actions violate our forum Posting Rules on a number of counts. The OP's account is suspended pending a review and final decision.

 

[Googobucs]

Okay, I've finally had a chance to dig into the background on this issue and discuss it with the casino people. It turns out that what we saw here was the tail end of a heated exchange between the OP and the casino that had gone on privately before it appeared here on the forums:

The facts:

• the player has been a customer at the casino for a few years, three as I understand it.
• in that time they have had a many withdrawals totalling a considerable sum. The casino classified them as "a big player" and the numbers certainly support that. In other words the OP had more than ample reason to believe that they would be paid this most recent WD and very little reason to turn the incident into a full-blow attack on the casino. There simply wasn't grounds to justify that beyond the fact that the player didn't get paid within the usual time.
• the OP repeated time and again here that the casino was "unresponsive", "never apologised" and "said nothing". It's hard to see these statements as anything but outright lies. I have seen the email exchange that preceded the OP's opening post here and the casino was responsive AND apologetic. There were no less that five emails received by the OP on this specific subject before the OP started the thread. In the OP's replies they were rude, threatening and decidedly unpleasant. It's clear that they were being as nasty as they thought they could get away with. If the OP had been writing me emails like that I would have told them to piss off for being an abusive PITA. The casino did nothing of the kind and was, IMO, exceedingly patient with the OP's excessively abrasive attitude.

From what I have seen here and offline as part of looking into this it is clear that the OP decided for whatever reason that they would not accept the casino's position re the delayed payment and decided instead to attack the casino, privately and publicly, in any way they could. After the OP's repeated threats to the casino privately they moved on to a public campaign of outright lies and repeated distortions of the facts here on the forums. If fact if you look at it from that point of view the only truthful thing the OP posted here was that (a) their payment from the casino was delayed and (b) the casino was trying to sort things out. The rest was BS and half-truths.

The worst of it, IMO, is that the OP wilfully led other members here to come to conclusions such as:


And the OP did nothing to correct that impression when they knew full well that it wasn't true.

And last but not least the OP repeatedly criticized the casino for not posting or responding here in the thread. And what might that have accomplished? They had gone out of their way to help the OP privately and been treated like shit in return. Then the OP had started this thread and blatantly lied about the facts of their communications with the casino. Why should any casino engage further with a person who is employing such tactics? And for no real justifiction!

Finally we started looking around and have found that the OP is an experienced multi-accounter at a number of sites they have been so outspoken against. This goes from bad to worse.

Needless to say the OP's actions violate our forum Posting Rules on a number of counts. The OP's account is suspended pending a review and final decision.

It appears from reading through this again that Pobeda was finally paid and did not PAB. While she did complain a lot about poor customer service, I find quite a lot of threads here complaining about this casino having poor customer service as well.

Bad CS is one of those things that I think can put people into a state of rage. I know it's one of the things I will not tolerate and I'm sure most people feel the same way. Perhaps some lenience is due to the OP given the casinos hands are not clean in this either and have a history of complains about service.

 

[maxd]

Perhaps some lenience is due to the OP given the casinos hands are not clean in this either ....

The casino did not lie, abuse, harass and misrepresent themselves for the sake of personal (professional) gain. I have proof that the OP repeatedly violated the Posting Rules on several counts, not to mention the multi-accounts activity elsewhere.

So why exactly should there be lenience shown?

Just because a fraudster claims to have a reason to be outraged in one particular case does not make them any less a fraudster, nor excuse their actions overall. IMO this person deserves to stay banned but I've asked Bryan to make that final decision.

 

[Googobucs]

The casino did not lie, abuse, harass and misrepresent themselves for the sake of personal (professional) gain. I have proof that the OP repeatedly violated the Posting Rules on several counts, not to mention the multi-accounts activity elsewhere.

So why exactly should there be lenience shown?

Just because a fraudster claims to have a reason to be outraged in one particular case does not make them any less a fraudster, nor excuse their actions overall. IMO this person deserves to stay banned but I've asked Bryan to make that final decision.

In the OP's last post she did accept her warning and apologize for violating any forum rules.
I can imagine losing control and letting my anger get out of control when looking at pasts posts about this casino and having the fire being fueled by others posting similar complaints.
IMO she should be shown leniency because she took responsibility, apologized and is human.

 

[maxd]

I can imagine losing control and letting my anger get out of control ....

If you lie like a sidewalk, abuse and harass, and commit fraud when you "lose control" then you would have earned the same quick escort to the door that the OP got. On whatever sites you manage you're welcome to give leniency where you see fit, as are we.

... she should be shown leniency because she took responsibility, apologized and is human.

"She"? According to the OP's profile she is a "he". Is there something you know that we don't.

Anyway, I see nowhere that the OP has taken responsibility for lying all the way through this, abusing the trust of us and the membership, and behaving like a turd towards the casino. It's easy to apologize when your ass gets nailed to the floor. AFAIK "she" isn't even aware of the ways in which her behaviour has well crossed the line.

No, the OP can expect no quarter from me.

 

[dunover]

Yes, gamblers are impatient by nature. But to try and get the torch-and-pitchforkers rallying to their cause while NOT supplying the full and correct story to them is highly disingenuous, nay dishonest. It would appear that he/she is fortunate to have had the withdrawals they already received.

 

[LHofsdal]

What I find the most disappointing is the fact that another member has just been caught in lying. A person who has been a member for 6 years, it saddens me to see this happen time and time again.

Being from the US, the OP knows of the delays it takes in getting paid, and knows that communication through e-mail with Inetbet is not always the greatest. But to come here in to a public forum and start all this nonsense to try and get paid faster is truly mind blowing. Whether or not being classified as a "big player" this just simply should not have happened as it did. With the bans put in place by the US government, processors leaving at the drop of a hat, it is only common sense that processor issues are going to come about no matter where US players play. I to have been skeptical about always hearing your payment was delayed do to processor issues. But honestly, after reading many posts about this, and seeing posts on how players credit cards have been compromised, the casinos have no choice but to change processors. I am sure they do not want to be dealing with thieves either.

I sometimes wonder if members here are getting so "addicted" to online gaming, that when something does not go their way they come to have a "lynch mob" mentality to try and get their money faster. They think if they make a public spectacle of the place, getting the support of the members behind them, they will be issued their payout immediately, and then come here and say, sorry. To be quite frank, this scenario is getting old. While I have nothing against the OP, in my opinion, they should have known if they were going to start this, they would eventually be called out. If the decisions come down as they are suspended, they really deserve it. And if the decision comes down as they are on a short vacation, I hope the OP will take it as a wake up call, because now they have been called out for lying, and I am not sure about the rest of the members, but I have lost trust in anything this players says.

Just my 2 cents...
LH

 

[dunover]

What I find the most disappointing is the fact that another member has just been caught in lying. A person who has been a member for 6 years, it saddens me to see this happen time and time again.

Being from the US, the OP knows of the delays it takes in getting paid, and knows that communication through e-mail with Inetbet is not always the greatest. But to come here in to a public forum and start all this nonsense to try and get paid faster is truly mind blowing. Whether or not being classified as a "big player" this just simply should not have happened as it did. With the bans put in place by the US government, processors leaving at the drop of a hat, it is only common sense that processor issues are going to come about no matter where US players play. I to have been skeptical about always hearing your payment was delayed do to processor issues. But honestly, after reading many posts about this, and seeing posts on how players credit cards have been compromised, the casinos have no choice but to change processors. I am sure they do not want to be dealing with thieves either.

I sometimes wonder if members here are getting so "addicted" to online gaming, that when something does not go their way they come to have a "lynch mob" mentality to try and get their money faster. They think if they make a public spectacle of the place, getting the support of the members behind them, they will be issued their payout immediately, and then come here and say, sorry. To be quite frank, this scenario is getting old. While I have nothing against the OP, in my opinion, they should have known if they were going to start this, they would eventually be called out. If the decisions come down as they are suspended, they really deserve it. And if the decision comes down as they are on a short vacation, I hope the OP will take it as a wake up call, because now they have been called out for lying, and I am not sure about the rest of the members, but I have lost trust in anything this players says.

Just my 2 cents...
LH

Well, that's my incredulity in one - anybody who has been here for any length of time knows that BS-ing will ALWAYS be spotted and exposed. So why to members occasionally put their head on the block? Is it worth it? Is a cash-out worth more than your reputation and self-respect? Oh well.

 

[cpdnd31]

Not to throw gas on a fire:

I think we all need to step back for a moment. There are some issues here that caused PO to react the way he did.

Slow pays. This has been going on for a while now. Look threw the threads and you can see that. Now I don't play there because of lack of live help. However that being said I have someone I personally talk to every day who has been waiting on a lot of money for over a month. He is not part of Cm and is dealing with the situation. So first hand I know the slow pays are an issue.

This is how Rushmore started there decline. If you recall so I can understand people and customers getting nervous and upset.

OK maybe emails were a little to harsh or vulgar but its the nature of the business as well. When a customer feels bullshitted especially a gambler conversations usually start off nice and will deteriorate from there.

Second problem is customer service or should I say lack of it. How many threads have we read once again about non response from said casino. I think this needs to be looked into as well.


Now the rep never posted in this thread but sent messages to PO, I think the rep should have just stated in thread I am trying to work issue out or I see it and we are in talks or working with max now -something to calm people.. Remember we are from the USA the first sign of a slow pay and no response rep puts us all into panic mode.

this whole situation is wrong - now as for Po he is a long term member here and I do not recall there ever being an issue with him before- So I think this needs to really be looked at. I respect both max and po so I am Switzerland. Now kiss and make up!!!!

Also I am confused about one thing. PO is big time player how can he have multi accts? I mean once a casino see multi accts he would have been black listed so the fraudster info is confusing me.