Rusty
Banned User - repetitive flaming
- Joined
- Jul 23, 2006
- Location
- Manchester UK
First of all lets just say I'm thankful I actually got some nice play from a RTG Casino and I could make a cashout request.
24 Hours after my request I received this email;
This email is to inform you that we will require the following documents in order to process your cash-out request:
1. Clear copies of a valid photo ID (Driver License or Passport).
2. Clear copy of any utility bill (Bank Statement, Water or Light Bill, Etc.).
3. Credit Card Agreement Form for VISA # xxxx (last four digits) attached to this message.
4. Clear copies for your VISA # Xxxxx - Both sides with signed back, for your own security. You can hide/cover the three security numbers on the back side of your card. We need to verify only the first 6 and last 4 digits on the front of the card.
This documentation will be required in order to process your withdrawal request.
Now as far as I understand it a valid Passport is proof of ID.
If it is not then why request it as proof?
OK. so lets just say the Casino is paranoid for no good reason and include a Utility bill, overkill but hey lets play their game.
Whats that you want me to fill out and sign a credit card agreement form too?
Still not enough?
You want clear copies of my VISA card even though I deposited with Moneybookers?
What a load of Bull shit.
Unless someone can explain why all this is necessary when other Casinos manage just fine with either no ID at all or Passport.
As far as I can see there is One reason and One reason alone to make such over the top requests for ID.
They hope that at least some people rather than go to the trouble of downloading their agreement form,printing it out, filling it in, digging out their passport and a Utility bill , scanning them both, taking their credit card and photocopying the front and back or taking photos and uploading them to their PC and then attaching all these in an email and sending them to officiouspratsRus.com will just say screw it and reverse their withdrawal in the hope of winning something that is actually worth all the hassle this Casino wants to put their new customers through.
What if you do not have photo ID?
More likely what if you do not have a printer or scanner?
Even more hassle.
I don't know about you lot but it really winds me up
24 Hours after my request I received this email;
This email is to inform you that we will require the following documents in order to process your cash-out request:
1. Clear copies of a valid photo ID (Driver License or Passport).
2. Clear copy of any utility bill (Bank Statement, Water or Light Bill, Etc.).
3. Credit Card Agreement Form for VISA # xxxx (last four digits) attached to this message.
4. Clear copies for your VISA # Xxxxx - Both sides with signed back, for your own security. You can hide/cover the three security numbers on the back side of your card. We need to verify only the first 6 and last 4 digits on the front of the card.
This documentation will be required in order to process your withdrawal request.
Now as far as I understand it a valid Passport is proof of ID.
If it is not then why request it as proof?
OK. so lets just say the Casino is paranoid for no good reason and include a Utility bill, overkill but hey lets play their game.
Whats that you want me to fill out and sign a credit card agreement form too?
Still not enough?
You want clear copies of my VISA card even though I deposited with Moneybookers?
What a load of Bull shit.
Unless someone can explain why all this is necessary when other Casinos manage just fine with either no ID at all or Passport.
As far as I can see there is One reason and One reason alone to make such over the top requests for ID.
They hope that at least some people rather than go to the trouble of downloading their agreement form,printing it out, filling it in, digging out their passport and a Utility bill , scanning them both, taking their credit card and photocopying the front and back or taking photos and uploading them to their PC and then attaching all these in an email and sending them to officiouspratsRus.com will just say screw it and reverse their withdrawal in the hope of winning something that is actually worth all the hassle this Casino wants to put their new customers through.
What if you do not have photo ID?
More likely what if you do not have a printer or scanner?
Even more hassle.
I don't know about you lot but it really winds me up