CM Announcement Ikibu removed from Accredited section

Tirilej

Still a Lady
CAG
MM
Joined
Apr 18, 2009
Location
Sweden
No surprise! They didn't feel so welcome, but that wasn't our fault, but their own doing.
 

bamberfishcake

Senior Member
MM
Joined
Jan 8, 2019
Location
Essex
Shame....enjoyed Ikibu for a few months and they seemed to offer something a little different. Good promotions and good service. Even had a personalised email from 'The Chief' congratulating me on a win. Nice site design and choose your own reward spins from a multitude of games. Then the personalisation seemed to die off for me and now I get the same generic email as my pal offering the same 50% bonus every single day coupled with a lack of interest in the community doesn't look good....fingers crossed still
 

goatwack

Get dunked, big buns!
Joined
Aug 29, 2012
Location
Londonia
My fondest memory of Ikibu is how the rep came on here happy, making a big song and dance, and that half a page later he had lost the will to live after we roasted him for Ikibu's crap bonus terms amongst other things.

Good times :(
 

bamberfishcake

Senior Member
MM
Joined
Jan 8, 2019
Location
Essex
My fondest memory of Ikibu is how the rep came on here happy, making a big song and dance, and that half a page later he had lost the will to live after we roasted him for Ikibu's crap bonus terms amongst other things.

Good times :(

How funny - I didn't have the pleasure of that experience. It's not good to cut communication, you could at least say something like I know we're not perfect but we're good at this and that and thanks for your feedback which we'll take on board etc etc. I get the impression forums can be a tough crowd but I think the rewards are there. I only found VS through CM and most of my fun (money) goes there and I'm probably not the only one.
 

electronictonic

Senior Member
Joined
Jun 23, 2013
Location
UK
Should have called themselves icky poo that would have been a better fit, started off promising, another in a long line of MT labels.
 

Playford7

Permanent Ban: Too much flaming
MM
Joined
Jul 10, 2016
Location
North east England
Pretty sad to hear.
I was vip there last year, always had really helpful staff and my withdrawals and sow was never a issue.
It was just the terrible bonus offers and restricted games that where poor.
Also lack of a active rep never helped matters, seemed to go downhill after rafieloto left, I was told he was still at ikibu in some capacity but can’t confirm or deny it.
 

Sonict

Meister Member
mm1
Joined
Mar 25, 2017
Location
Ontario, Canada
It is a shame, but I always thought Ikibu was an average site. While the "journey" and the "shop" was cool, they then started to put crazy restrictions on everything. When I took that 50% deposit bonus over a year ago and cashed out my biggest balance ever ( Also getting my biggest hit in terms of "x my bet" which was over 1400x ), the max cashout on it was 5K which was fine for me as a low roller and it was 30x D & B which is not great, but not crap. Now, this same bonus has a max cashout of 10x and 50x D & B! I am fine with 60x as max when it comes to bonuses that use D & B for calculations, but they shot themselves in the foot so much. Had Ikibu engaged with the community here and taken on our suggestions, the casino would still be profitable and many people here would play there. I haven't played there in many, many months.

The cashouts were always slow for me and I use Ecopayz. They took more than 24 hours - 48 hours to pay out.
 

Tirilej

Still a Lady
CAG
MM
Joined
Apr 18, 2009
Location
Sweden
It is a shame, but I always thought Ikibu was an average site. While the "journey" and the "shop" was cool, they then started to put crazy restrictions on everything. When I took that 50% deposit bonus over a year ago and cashed out my biggest balance ever ( Also getting my biggest hit in terms of "x my bet" which was over 1400x ), the max cashout on it was 5K which was fine for me as a low roller and it was 30x D & B which is not great, but not crap. Now, this same bonus has a max cashout of 10x and 50x D & B! I am fine with 60x as max when it comes to bonuses that use D & B for calculations, but they shot themselves in the foot so much. Had Ikibu engaged with the community here and taken on our suggestions, the casino would still be profitable and many people here would play there. I haven't played there in many, many months.

The cashouts were always slow for me and I use Ecopayz. They took more than 24 hours - 48 hours to pay out.

They maybe still are profitable, just not accredited here anymore :)
I've seen them with their $5 contests on other forums so they maybe are doing a better job there, or they don't have members who are as critical as we've been.
 

Sonict

Meister Member
mm1
Joined
Mar 25, 2017
Location
Ontario, Canada
Sure, maybe they are making profit still, but when the bonuses and things that they offer are worse than all of the competitors options and we make suggestions to try to bring it in line with the other sites like the restricted games list while on a bonus for example... Longest list ever! I can't see how that would be not reasonable to change at all. They flatout refused to listen. Now they are paying the price for it.
 

Playford7

Permanent Ban: Too much flaming
MM
Joined
Jul 10, 2016
Location
North east England
They maybe still are profitable, just not accredited here anymore :)
I've seen them with their $5 contests on other forums so they maybe are doing a better job there, or they don't have members who are as critical as we've been.
I was vip Sara, I wasn’t treated great but did get a fair bit of free spins. Not once did it lead to a cash out as the terms are so brutal.
I agree they are far from rogues, they have some of the best CS I’ve ever dealt with.
Shame they can’t get a rep to come here and spend a bit of time to sort there shit out
 

pinnit2014

Meister Member
PABnoaccred
mm1
Joined
Dec 13, 2014
Location
Glasgow and Home - N Ireland
I was vip Sara, I wasn’t treated great but did get a fair bit of free spins. Not once did it lead to a cash out as the terms are so brutal.
I agree they are far from rogues, they have some of the best CS I’ve ever dealt with.
Shame they can’t get a rep to come here and spend a bit of time to sort there shit out

Me too but the contrast between their VIP and the other one I’m at, Redbet (who I fall in and out of love with), was night and day.

Ikibu - one email from VIP, some crap spins and a depo match. Not a peep afterwards.

Redbet - 100% cash, not bonus matches and offers on free games and random drops etc.

I got a 4 reel wild desire on 1.50 on my first deposit, so I stuck with them longer than I should have. In fairness their verification and withdrawals were all fine.

Terrible bonus terms for a casino that I thought like low to medium rollers.
 

Playford7

Permanent Ban: Too much flaming
MM
Joined
Jul 10, 2016
Location
North east England
Me too but the contrast between their VIP and the other one I’m at, Redbet (who I fall in and out of love with), was night and day.

Ikibu - one email from VIP, some crap spins and a depo match. Not a peep afterwards.

Redbet - 100% cash, not bonus matches and offers on free games and random drops etc.

I got a 4 reel wild desire on 1.50 on my first deposit, so I stuck with them longer than I should have. In fairness their verification and withdrawals were all fine.

Terrible bonus terms for a casino that I thought like low to medium rollers.
You deal with ‘winston’ he was great when he was actually around, sadly went awol. Like my deposits at ikibu
 

Playford7

Permanent Ban: Too much flaming
MM
Joined
Jul 10, 2016
Location
North east England
Yep, that’s the one. The intro email I got sounded promising, and then vammmoosh.

I was just looking for free cash if I’m honest :p
I would of just liked to be appreciated after the odd £800 a day deposit rather than 14000 seeds with wagering...
anyhow my play is almost zero now. Interest in slots is waining
 

bamberfishcake

Senior Member
MM
Joined
Jan 8, 2019
Location
Essex
Speaking of their bonus terms I received one email offering an impressive 90 X wagering. They do miss out also, word of mouth being the best advertising. My friend is always hassling me for recommendations, we play at the same sites.
 

colinsunderland

Experienced Member
webmeister
MM
Joined
Jan 28, 2016
Location
uk
@Casinomeister @maxd

maybe time to rogue these for ripping off affiliates, this is the email people have been getting when chasing payments. When casinos start stealing from the people who send them a large amount of business, then you know players won't be far behind :(

Hi,
I'm sorry to hear this and totally understand your actions.
Unfortunately, I've tried very hard to solve this situation but the shareholders are not willing to pay the affiliates.
It is sad to say this but, this is the horrible situation we are all living here at Ikibu.
I apologize for all the inconveniences.
Kind regards.


They still run under the MTST license, so surprised they are allowed to do this tbh, as much as everyone knows what I think of MTST and GIG, I didn't think any of their casinos would rip anyone off.

Edit just realised theres still a rep logging in so tagging @Yaker to see if he has any comments?
 
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maxd

Complaints (PAB) Manager
Staff member
Joined
Jan 20, 2004
Location
Saltirelandia

slot_zombie

Senior Member
Joined
Jul 25, 2014
Location
UK
No sadder sight than a casino affiliate cut off from a revenue stream. This monstrous situation is completely unacceptable and distressing for all....
 

colinsunderland

Experienced Member
webmeister
MM
Joined
Jan 28, 2016
Location
uk
No sadder sight than a casino affiliate cut off from a revenue stream. This monstrous situation is completely unacceptable and distressing for all....

The point being, if a casino does this in this manner, chances are there are cashflow problems, and then players can be affected :(
It's different to them closing an affiliate program like Sky sort of did (as an example)
 

Yaker

Dormant account
Joined
May 7, 2018
Location
Europe
Hello all,

I came here to apologize in my name and all Ikibu staff. The stories that some of you (specially affiliates) have heard about us are totally true.

Everything is said on that email that @colinsunderland posted earlier today. The shareholders/upper management are holding payments in order to protect the cashflow. Truth is that this has been going for too long and we don't want to lie to anyone, not anymore.

I am not able to provide further info since they (upper management) have left us unattended for a while and don't reply us. It's not an excuse to all the affiliates out there, but there's very little we can do to solve this situation if the people in charge don't care about us. It's just a matter of time until Ikibu closes...

Just to be clear on something, the players are and will still be paid as the casino still have a money reserve that will cover any casual winning, small or big.

I know we haven't be your favourite casino, but we have always tried to do our best, and I will take the whole staff courage and hard-work everyday.

Thanks.
 
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