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How & who to contact???

Discussion in 'Poker Complaints' started by jolub, Aug 27, 2007.

    Aug 27, 2007
  1. jolub

    jolub Experienced Member

    Occupation:
    retired
    Location:
    Michigan, USA
    If you are having a problem with a site, what is your first step once the site will no longer answer your emails? Anyone please.
     
  2. Aug 27, 2007
  3. Swede

    Swede Hell is only a word PABnonaccred PABaccred

    Occupation:
    Auctioneer
    Location:
    Anaon
    Most poker sites have a number you can call even if it's not listed on their home page. Larger rooms also have contacts on the forums, including here at CM.
     
  4. Aug 28, 2007
  5. pokeraddict

    pokeraddict Webmaster

    Occupation:
    Pro Poker Player
    Location:
    Las Vegas
    You can also post a complaint here and see if forum members can help. Many of us have contacts in the industry that can help where suport falls short. For some reason most poker rooms don't put reps in forums. If you signed up for a poker room through an affiliate site they are also a good way to get something done.
     
  6. Aug 28, 2007
  7. Tdoggy

    Tdoggy Experienced Member

    Occupation:
    DRIVER
    Location:
    USA
    Contact!!!!

    Contact the casinomeister!!!! Who doesn't this guy know???? He can help for sure.... :thumbsup:
     
  8. Aug 30, 2007
  9. dazlazz

    dazlazz Experienced Member

    Occupation:
    Prophet
    Location:
    London, UK
    JoLub

    Hi Jolub,

    Most of the poker sites are pretty scared of their respective gaming commissions so post a complaint there.

    You could also try contacting the poker manager / pit boss directly by trying to guess his email addy i.e This email is not visible to you. / pitboss@.... they normally have them but are not displayed on site.

    Alternatively try contacting the software provider for the contact details etc.

    Regards,

    Dazzla
     
  10. Sep 3, 2007
  11. jolub

    jolub Experienced Member

    Occupation:
    retired
    Location:
    Michigan, USA
    It has been a week since I requested a withdrawal from Poker_Eon and TheNutz. I not only didn't get my money, they are not answering my emails. They are both Futurebet sites. How can I find out what is their gaming commissions email address so I can file a complaint?
     
  12. Sep 3, 2007
  13. pokeraddict

    pokeraddict Webmaster

    Occupation:
    Pro Poker Player
    Location:
    Las Vegas
    You should probably read this.

    http://www.casinomeister.com/rogue/not_recommended/futurebet.php

    Your chances of getting paid are not good.
     
    1 person likes this.
  14. Sep 4, 2007
  15. GaryWatson

    GaryWatson Dormant account

    Occupation:
    Marketing Consultant
    Location:
    Europe
    Although, on my player account Ive had sites over a week & still been paid. I looked through the list of their sites and noticed 3 at a glance where I just cut my losses (from the affiliate site)
     

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