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I would like to add to this too. Not long ago i won £1,000 on a well known MG casino and cashed out. I did not take any bonuses etc. Not more than 1 hour later a rep from the casino called me at home and said that if i reversed half of my £1,000 win he would be more than happy to give me a £200 bonus. I politely said thanks but no thanks cos i am an avid reader of all T&C's before i even decide to sign up at any casino and i already knew that this MG casino has a 30% bonus clause meaning if you take a bonus, you cannot make any single bet that meets or exceeds 30% of any bonus given. Ok, well end of story? Nope. About a week later i won another £700 or so and soon after(about an hour or so again) i was called at home while cooking dinner and was again offered that if i reversed half i would be given bonus etc,. etc. and again i said no but this time i was a bit irate and politely told the rep ' please do not call me at home with these offers'.<br />
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Anyways, my spouse knows i play on-line but it still caused my spouse some concern and i had to explain away what the phone call was about.<br />
Bottom line, i do not like being called at home by any casino trying to intice me to possibly lose back any portion of my winnings.
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This illustrates how widespread this problem is. There is ABUSE of the home phone numbers given in good faith by players for IMPORTANT matters, but they tend to get nothing but endless marketing calls, and quite clearly the agents doing the calling lack even the basic manners of making sure that the call is placed at a reasonable time of day for the player.<br />
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Whilst a particular casino may NOT use phone numbers in this way, it is something players cannot know.<br />
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There are many reasons why a player may not be able to provide correct information in this field, and FORCING "something" to be put there also FORCES players to insert a number, so the ONLY way they can register refusal is to fill the field with a "junk" number.<br />
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In this case, it seems pretty clear that this was NOT a false number, but a pseudo-blank indicating refusal to supply the number in case it was misused for "marketing".<br />
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The registration process should cater for this eventuality, even if selecting "decline to supply phone number" means that registration terminates with "The casino cannot accept registrations from players who do not supply a contact number".<br />
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An alternative would be to offer two fields, one for a number that will ONLY be used for account verification, and another OPTIONAL field where players could opt-in to receive marketing calls.<br />
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If players could TRUST casinos in general not to use phone numbers given for "verification" purposes for general marketing, they would be less concerned about giving out their number.<br />
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Many players would prefer email. They could ensure that their hobby was kept private from, say, a spouse by ensuring their email account was secure. A phone serves a HOUSEHOLD, not an individual player, and demands attention right there and then, even if it's 3am. If I am emailed an offer at 3am, I am not prodded awake to read it right then, I get it next time I read my emails, and usually this will be at a time when I am far more likely to take the offer up.</div>