I haven't posted many post here so forgive me if there's something wrong with this post or Thread..
But here's my case of bad experience with the High Noon Casino:
I didn't know they need a phone confirmation and didn't use phone number when registered and they kept my winnings I made ($300) (Even though I talked with support via phone and she never said there's any problems).
Actually the support lady just gave me more instructions how to proceed with my withdrawal after we talked on the phone.
I had only 1 account and all my documents matched and all other details were correct.
They say they have this on their T&C but I made my account straight from an aff. link and nowhere I saw anything about my account getting closed and winnings void if I don't have a phone. After all it's an internet based casino.
After I tried to withdraw they said I'm a bonus abuser because I wanted to change my number after I won. Why would I use all my real name and address and send them my ID and utiility bill if I'd be a bonus abuser...
And also when my account got closed I couldn't get to live chat support from the client or website either. And they didn't answer any of my emails.
I waited a couple of weeks for reply but nothing.
They didn't even explain why they declined my withdrawal and I was stunned about it.
The reason for that was told to me second hand and not from their support.
I copied my earlier post from another thread about this casino but edited this a little.
I tried to contact their representative here but no luck.. He was the only one at least trying to solve my case from their staff.
But here's my case of bad experience with the High Noon Casino:
I didn't know they need a phone confirmation and didn't use phone number when registered and they kept my winnings I made ($300) (Even though I talked with support via phone and she never said there's any problems).
Actually the support lady just gave me more instructions how to proceed with my withdrawal after we talked on the phone.
I had only 1 account and all my documents matched and all other details were correct.
They say they have this on their T&C but I made my account straight from an aff. link and nowhere I saw anything about my account getting closed and winnings void if I don't have a phone. After all it's an internet based casino.
After I tried to withdraw they said I'm a bonus abuser because I wanted to change my number after I won. Why would I use all my real name and address and send them my ID and utiility bill if I'd be a bonus abuser...
And also when my account got closed I couldn't get to live chat support from the client or website either. And they didn't answer any of my emails.
I waited a couple of weeks for reply but nothing.
They didn't even explain why they declined my withdrawal and I was stunned about it.
The reason for that was told to me second hand and not from their support.
I copied my earlier post from another thread about this casino but edited this a little.
I tried to contact their representative here but no luck.. He was the only one at least trying to solve my case from their staff.