V
vikeyrose
Guest
Hi, i am new to this forum and relatively new to online gambling, I had been playing at "mgold " casino for about a month and I won a large amount of money and actually got it up to almost $5,000, anyways I initiated the withdrawal of $3,600 and well keep reversing the transaction till i was left with $1,000 at that point I knew to stop anyways they sent me a transaction code and said it would take about 4 days(putting it on 10/5/06} to clear back into firepay, well on the 5th day i started sending them emails, and calling them, they answered the phone on my first three attempts, saying that they were updating their software, well i have sent probably close to 20 emails to every conceivable address with NO response to ANY of them! they have not answered their phones as of last Sat. And I do not know what to do! I started checking my transaction history with them and the "pending withdrawal" has mysteriously Disappeared , although next to that transaction it states:"waiting" I have emailed "playtech" and the Kuannua gaming board but have yet to have any response. Please any advice on how to deal with this would be appreciated! Also how to you capture screenshots of the Transaction pages at the casino? well thank you all for listening i am so thrilled that there is a site like this on the net! take care, vikeyrose