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Help MGOLd trying to rip me off!

Discussion in 'Casino Complaints - Non-Bonus Issues' started by vikeyrose, Oct 10, 2006.

    Oct 10, 2006
  1. vikeyrose

    vikeyrose Guest

    Hi, i am new to this forum and relatively new to online gambling, I had been playing at "mgold " casino for about a month and I won a large amount of money and actually got it up to almost $5,000, anyways I initiated the withdrawal of $3,600 and well keep reversing the transaction till i was left with $1,000 at that point I knew to stop anyways they sent me a transaction code and said it would take about 4 days(putting it on 10/5/06}:confused: to clear back into firepay, well on the 5th day i started sending them emails, and calling them, they answered the phone on my first three attempts, saying that they were updating their software, well i have sent probably close to 20 emails to every conceivable address with NO response to ANY of them! they have not answered their phones as of last Sat. And I do not know what to do! I started checking my transaction history with them and the "pending withdrawal" has mysteriously Disappeared , although next to that transaction it states:"waiting" I have emailed "playtech" and the Kuannua gaming board but have yet to have any response. Please any advice on how to deal with this would be appreciated! Also how to you capture screenshots of the Transaction pages at the casino? well thank you all for listening i am so thrilled that there is a site like this on the net! take care, vikeyrose
     
  2. Oct 10, 2006
  3. babs7262

    babs7262 Banned User

    Occupation:
    On Disability,p/t online slots reviewer
    Location:
    PA
    Hello

    Im new too but I can tell you this. That happened with 32Vegas. I got paid, but first it went from "pending" to "waiting" you are making progress , I bet you'll have it in about 3 more days.

    If Im wrong, Im sorry. Im just going by the words your using and what I experienced with a payout from that same kind of payout system

    Good Luck
     
  4. Oct 11, 2006
  5. AussieDave

    AussieDave Dodgy whacko backstabber

    Occupation:
    Gaming SEO Specialist & Casino Webmaster
    Location:
    Australia
    MGold never heard of it!

    Do you mean Monarco/Monaco Gold (Playtech)?

    BTW welcome to CM forum :thumbsup:
     
  6. Oct 11, 2006
  7. Mousey

    Mousey Ueber Meister Mouse CAG

    Occupation:
    Pencil Pusher
    Location:
    Up$hitCreek
    -how-create-screenshot.html

    You may want to check to see if the casino has a rep here at the forum. Contacts

    Please let us know more about the casino. The name is unfamiliar to me.

    Good luck and welcome to CM.
     
  8. Oct 11, 2006
  9. vikeyrose

    vikeyrose Guest

    Monico Gold is the correct name....

    On their opening "Logo" its "mgold", , thank you for responding, its very upsetting to feel like you got shystered and have no where to turn. I still have heard nothing from them and their phones are still conveniently down. I think they are affiliated with "cd Poker" also. thanks again, vikeyrose
    ALSO thank you for the "Welcome"! and yes i did check the contact list and did not find the Monico Gold Casino.
     
    Last edited by a moderator: Oct 11, 2006
  10. Oct 11, 2006
  11. POlka78

    POlka78 Dormant account

    Occupation:
    Student
    Location:
    Herne
  12. Oct 11, 2006
  13. frufrugirl

    frufrugirl Senior Member

    Occupation:
    retired
    Location:
    NorthWest USA
    If you havent gotten it yet, and its been a week (give or take a day) Pitch a bitch to Bryan. They are not responding. Time for action. Waiting means "waiting for you to spend the rest! lol!(really, I dont know what waiting means but they are wayy over due to pay out.)If there is an issue Bryan will find it. Dont wait anymore..go to main and find Bryans (casinomeister) page. Ps..other members recommend that you uninstall your software to keep you from spending the last of your money..good idea (ive done it!) Welcome !:)
     
    Last edited: Oct 11, 2006
    1 person likes this.

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