my name is Andre. In short have a complaint bout planet 7 online casino. Deposited lota money and finally won some of it back. Tryed withdrawing several times first attempt on feb the 7th. Was required to submit several documents and followed all the rules. Every time I call I get an operator that says call next week for documents to be reviewed. No joke every time I call same Anser. The worst part is the people I talk to I can hardly understand. Today I jus saw my money put back into play. Attempted to withdraw 3-4 times already and they jus let it sit then put it back into play. Wen I get a hold of someone again I can hardly understand there English I’m jus transferred or given same info. Call next week for processing. I am sooooooooo frustated. I don’t no wat to do. Had this problem with nother online casino and finally posted a complaint and I received my money a week later via check. So I’m kinda hoping someone can put me on the right track to try and figure out wat ta do. I work very hard for my money jus like I’m sure all other member in this forum also do. So please if anyone has any advise for me please let me no. I’m not making a big deal out of couple hundred dollar. It’s 2,500 I’m was awarded cause of my winnings. But for the love of god can’t get any solid info or y it’s being put back into play. Soooo soooooo frustrated.