seriously?
its like buying a game that only works 80% of the time and game developers telling you "hey you cant expect it to work all the time !"
why cant we expect a fully working product? most of us arent into gambling to get rich, we do it because we want to have some fun, and having constant dcs/lags is no fun whatsoever. not only its not fun, its actually frustrating.
in this day and age i do expect to get exactly what i have paid for, and quite frankly i have no idea why are casinos never responsible for... anything really?
i cant think of any other sphere of life where paying for something but not being to actually use the product is considered acceptable anymore, but for some reason online casinos are exception and they are mostly just like "hey come back later, it should work. probably, maybe".