casinomeister said:Hi Embalu,
GIGSE was great, but unfortunately I couldn't get a hold of any the people that mattered at Playtech. They only had sales people there. I'll be following up with the CEO today.
jpm said:"We're backed up with withdrawl requests but yours will be processed as quickly as possible"
Embalu said:In a few days my withdrawals will be half year old. I haven't contacted GB and SH for some months but now I plan to do it. I'm curious what will be their excuse for not paying me for HALF YEAR...
Embalu said:But sometimes they need to find out something new. Maybe they will tell this:
"Currently we are backed up with excuses but we can assure you that our Excuse Department is working hard on inventing new excuses. If everything goes well, you can expect a new one in a few weeks."
Embalu said:In a few days my withdrawals will be half year old. I haven't contacted GB and SH for some months but now I plan to do it. I'm curious what will be their excuse for not paying me for HALF YEAR...
casinomeister said:The casino is claiming that you agreed not to go to a faster system to be paid out. Is this true? If so, when was your last communication with them and when did they state specifically when you would be paid. Thanks!
casinomeister said:I've forwarded the chat sessions to Playtech. Hopefully they will see (like most everyone else) that this casino group has a serious cash flow problem. Yours is not the only complaint of non-payment. It seems as though if anyone is owed over $1000 - the delay process kicks in. I had another complaint over the weekend from someone who has been waiting EIGHT months!
casinomeister said:Hi Embalu,
I've forwarded the chat sessions to Playtech. Hopefully they will see (like most everyone else) that this casino group has a serious cash flow problem. Yours is not the only complaint of non-payment. It seems as though if anyone is owed over $1000 - the delay process kicks in. I had another complaint over the weekend from someone who has been waiting EIGHT months!
Embalu said:When you talked to the CEO and other Playtech people, what did they say and how did they approach to this? Did they admit at least that this situation is unacceptable?
casinomeister said:The sad thing is they don't say much of anything. I've pounded them with some very serious questions -- this being only one of them. The CEO remains aloof - and only one of my two other contacts has been helpful in this.
It seems to me that they have other things to do besides helping you or the casino out.
jpm said:Do you mean the CEO of GB/BW/SH casinos or of Playtech? If its of Playtech, that's disturbing.