Gigadat deposits wait time on deposits!

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hhhelllo

Not really here
MM
Joined
May 31, 2015
Location
canada
Tangerine almost instant pretty much every time now so back to normal. IMO they will get blocked on the near future: interac knows. Banks knows. They know
 

sandman748

Newbie member
Joined
Jul 27, 2011
Location
canada
Interac online works for TD cards that are not visa debit but the majority of those are long gone.

The visa debit ones need to be used like a credit card, but gambling transactions are blocked by TD visa; unless your depositing to play now. Apparently gambling is perfectly fine when the government is running the racket.
 

ebamori

Newbie member
Joined
Jul 5, 2014
Location
toronto
I’m with Royal, I have done over a dozen deposits or withdrawals in August with Twin by way of gigadat.
Deposits are processed and credited to my casino account in about 15 seconds and withdrawals arrive in my bank between 3 and 4 am the day after the request is approved By Twin (which usually takes about half to one hour)
Never any deviation.
I have always liked RBC because they treat me like an adult unlike our friends TD.
Has anyone had any successful deposits lately. Really dont want to add another payment method and go through KYC checks, but if it simply isnt working at all then I guess I dont have a choice.

And by successful, I mean deposited within 15 minutes.
 

Gigadat

I-Gaming Industry Representative
Joined
Aug 27, 2020
Location
Canada
Deposited via Gigadat e-transfer tonight, aprox 5 hours ago, still no sign of the deposit. Pokerstars usually completes these in under an hour at worst....my first real bad experience with this whole e-transfer BS.
Hoping it hits my account within 24 hours, or could be up to a week to be returned to my bank account. What in the hell is the holdup with these deposits? Have Gigadat given us any positioning at all?
There was a disruption by an upstream vendor which was delaying our notifications on deposits. We have resolved this issue, and deposits will appear in the account as soon as possible. For further support, please contact csr@gigadatsolutions.com
 
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Gigadat

I-Gaming Industry Representative
Joined
Aug 27, 2020
Location
Canada
Not sure what is going on with gigadat. I ended up messaging bitstarz when gigadat didn't answer me and they were able to get it sorted within a day. Gigadat finally responded after 3 days of processing to tell me it has been completed (bitstarz had already figured it out a day earlier). Delays suck but even if they would at least acknowledge your problem and let you know when to realistically expect a fix, I'd be fine with that. The lack of support is the real deal breaker.

And I agree that ecopayz is a decent option. Only reason I stay away is that both TD and Tangerine started questioning me when I would receive an overseas wire/eft from them. They know it's gambling but it's like they need you to admit it. Id be fearful that one day the bank will confiscate it.
We had a disruption of service with the banking network. The issue has been resolved, and there should no longer be delays as we are processing pending transactions by normal operations. For further support, please contact csr@gigadatsolutions.com
 
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Gigadat

I-Gaming Industry Representative
Joined
Aug 27, 2020
Location
Canada
Gigadat is totally fucking shit up, I just withdraw the old way banktransfer via citadel, I wait the extra day knowing I get my money, every day, one day 2min deposit via gigadat in casino account, next time 8hrs, it fucked, I just buy paysafe, but fuck 2 days in a row they had problems with etransfer, etransfer itself, has nothing to do with gigadat, gigadat is 3rd party provider, because etransfer is only Canadian. Hence a casino like videoslots, provides deposit, and withdraw via etransfer, do you think that's free fuck know, videoslots paying a premium to provide faster withdraw, so they should be all over gigadat, for this bullshit. Don't deposit until gigadat refunds or you never get your money, ✌
We were experiencing a banking issue with interac e-transfer deposits that can cause delays. We have determined the root cause, and the problem has been resolved. For further support, please contact csr@gigadatsolutions.com
 
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dunover

Unofficial T&C's Editor
Staff member
webmeister
PABnonaccred
PABnononaccred
CAG
mm3
Joined
May 22, 2012
Location
the bus shelter, opposite GCHQ Benhall
We were experiencing a banking issue with interac e-transfer deposits that can cause delays. We have determined the root cause, and the problem has been resolved. For further support, please contact *snip*
If you claim to be an official spokesperson or employee of Gigadat you need admin approval and your status details will updated to official rep. Until then, please don't post e-mail addresses in public. Once you are checked out, you can answer individual queries via the PM system.
I will request your account be updated if appropriate. Thanks.
@Casinomeister @maxd
 

Casinomeister

Forum Cheermeister
Staff member
Joined
Jun 30, 1998
Location
Bierland
Gigadat is totally fucking shit up, I just withdraw the old way banktransfer via citadel, I wait the extra day knowing I get my money, every day, one day 2min deposit via gigadat in casino account, next time 8hrs, it fucked, I just buy paysafe, but fuck 2 days in a row they had problems with etransfer, etransfer itself, has nothing to do with gigadat, gigadat is 3rd party provider, because etransfer is only Canadian. Hence a casino like videoslots, provides deposit, and withdraw via etransfer, do you think that's free fuck know, videoslots paying a premium to provide faster withdraw, so they should be all over gigadat, for this bullshit. Don't deposit until gigadat refunds or you never get your money, ✌
Chill out on the language, ok? If you want anyone to help you, don't make postings that violate our rules on flaming.
 

Casinomeister

Forum Cheermeister
Staff member
Joined
Jun 30, 1998
Location
Bierland
We were experiencing a banking issue with interac e-transfer deposits that can cause delays. We have determined the root cause, and the problem has been resolved. For further support, please contact *snip*
I've added you to the igaming rep group. Welcome to the forum. :thumbsup:

Please read the following - thanks!:
Special Forum Groups
 

samdog21

Senior Member
PABnononaccred
PABaccred2
PABnoaccred2
MM
Joined
Dec 9, 2017
Location
jacksonspoint ontario canada
Well sorry for the language but that post was August 25th, every body was having issues with deposit via gigadat, problem they don't respond when you waiting
6hrs for deposit, and no disrespect intended . Did not know there was a gigadat rep, that's a new one. ✌
 

Gigadat

I-Gaming Industry Representative
Joined
Aug 27, 2020
Location
Canada
My interac e transfer deposit remained pending (unpushed by Gigadat) for over 24 hours, so Pokerstars has cancelled the deposit, and told me I need to wait for Gigadat to reach out to me for an eventual refund.
I was also advised that since Gigadat is having trouble doing them in under 24 hours, it's up to me if I ever want to try again...since there are no guarantees Gigadat will honor the deposits.
Man, I wish they had a rep we could tear into....looks like e-transfer deposits are becoming unviable.
We were experiencing a banking issue with interac e-transfer deposits. The issue has been resolved, and there should no longer be delays as we are processing pending transactions by normal operations. For further support, please contact csr@gigadatsolutions.com.
 

Gigadat

I-Gaming Industry Representative
Joined
Aug 27, 2020
Location
Canada
I finally got my 2 deposits credited (one to Twin and one to VS) after about 26 hours-- complete BS- not using them anymore - Guess ecopayz it is for now :(
We were experiencing a disruption by an upstream vendor, which was delaying our notifications on deposits. We have resolved this issue and you should no longer experience these delays. For further assistance, please contact csr@gigadatsolutions.com
 
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Gigadat

I-Gaming Industry Representative
Joined
Aug 27, 2020
Location
Canada
I am also waiting for a deposit to Hello Casino. It has been about 24 hours and 30 minutes now. This is ridiculous. :/
We had a disruption of service with the banking network which was causing delays for deposits. We have determined the source of the issue, and transactions are being processed by our routine operations. For further information, please contact csr@gigadatsolutions.com.
 

me_and_ed

Paleo Meister (means really, really old)
CAG
MM
Joined
Jun 2, 2006
Location
Vancouver
We were experiencing a banking issue with interac e-transfer deposits. The issue has been resolved, and there should no longer be delays as we are processing pending transactions by normal operations. For further support, please contact csr@gigadatsolutions.com.
So what is the story with TD....are the delibertaley holding up or not processing gaming transactions?
 

Gigadat

I-Gaming Industry Representative
Joined
Aug 27, 2020
Location
Canada
I deposited Thursday, $60. I got an email back saying it was pending for over 24 hours, therefore it was cancelled, and that Gigadat would be contacting me in 1-2 business days for a refund.
I sent an email Friday, which Gigadat hasn't even replied to, and still no word from anyone about my $60. It is simply hanging around cyberspace somewhere.
If this issue is still outstanding, please contact csr@gigadatsolutions.com.
 

Gigadat

I-Gaming Industry Representative
Joined
Aug 27, 2020
Location
Canada
10 hours now. No response from gigadat. I take a little comfort in knowing that I am not the only one and hopefully this will get sorted. Seems that gigadat must be having issues.
There was a disruption by an upstream vendor which was delaying our notifications on deposits. We have resolved this issue and deposits will appear in the account as soon as possible. For further support, please contact csr@gigadatsolutions.com.
 

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