Gigadat deposits wait time on deposits!

lowdwnsteve

Full Member
Joined
Jan 20, 2012
Location
Canada, AB
not sure if anyone else is having issues, but the last 6 deposits the past week using gigadat are taking over 2 hours to be credited- - I know its not an interac issue as I get a confirmation email from my bank that the deposit has been accepted... I have currently 1 on VS another on Twin and another on Playojo--- been an hour and still nothing-- just me??
 

lowdwnsteve

Full Member
Joined
Jan 20, 2012
Location
Canada, AB
I wonder if perhaps, it's a bank issue
You mentioned VS - always takes me about 2 min to 15 min (TD) unless the hrs mentioned above

I did 3 last night
Im with TD as well- I know in the past it's been interac issues-- but I do get the confirmation- I have 3 currently done roughly at the same time- playojo- VS and Twin-- I have to really watch gigadat and make notes as they "misplaced" my depsits in the past- after proving docs and after a good week, I have always got my money back from them-- I don't totally trust them
 

lowdwnsteve

Full Member
Joined
Jan 20, 2012
Location
Canada, AB
Im with TD as well- I know in the past it's been interac issues-- but I do get the confirmation- I have 3 currently done roughly at the same time- playojo- VS and Twin-- I have to really watch gigadat and make notes as they "misplaced" my depsits in the past- after proving docs and after a good week, I have always got my money back from them-- I don't totally trust them
I should mention that I am still waiting for a deposit from a week ago that went "missing"-- I even have screen shots of the proof that I entered everything correct from deposit site to banking e-trnsfer etc..
 

dionysus

Contest Manager
Staff member
CAG
MM
Joined
Apr 27, 2009
Location
the land of snow and maple syrup
Ya, there's def some interac issues - I mean, I can login, see it's been sent and received
But in my actual banking? Might show up next day.

I'd gather there's all sorts of hiccups along the path.
Sometines bank, sometimes interac, sometimes, Gigadat, sometimes casino
 

lowdwnsteve

Full Member
Joined
Jan 20, 2012
Location
Canada, AB
Ya, there's def some interac issues - I mean, I can login, see it's been sent and received
But in my actual banking? Might show up next day.

I'd gather there's all sorts of hiccups along the path.
Sometines bank, sometimes interac, sometimes, Gigadat, sometimes casino
yah- just wait it out - Cheers man
 

dionysus

Contest Manager
Staff member
CAG
MM
Joined
Apr 27, 2009
Location
the land of snow and maple syrup
Best I could suggest?
Follow up with the casino (live chat), elevate with a rep here - then, bank as last recourse.

I'd suspect, almost always, it will resolve - and if not, theres definitely avenues to have it sorted.

It sucks for sure
 

samdog21

Senior Member
PABnononaccred
PABaccred2
PABnoaccred2
MM
Joined
Dec 9, 2017
Location
jacksonspoint ontario canada
What about withdrawals I withdraw says you're withdraw sucsefully done 2hrs later casino sends email withdraw declined, via gigadat. Then try again and it goes through np.
 

sandman748

Newbie member
Joined
Jul 27, 2011
Location
canada
Four hours and counting on my deposit tonight. While it's usually only minutes, I wouldn't say it's rare for it to sometimes take an hour. I've never gone 4 hours before though.
 

preeme

Registered
Joined
Nov 19, 2019
Location
toronto
I'm on 8 hours wait currently for 1 deposit and 4 hours on another. This is absolutely bs. No disclaimer or warning that there would be delays.
 

sandman748

Newbie member
Joined
Jul 27, 2011
Location
canada
10 hours now. No response from gigadat. I take a little comfort in knowing that I am not the only one and hopefully this will get sorted. Seems that gigadat must be having issues.
 

hhhelllo

Not really here
MM
Joined
May 31, 2015
Location
canada
Since I spoke with their support I never had delays again exept 24 hours at fortune legends. Oh bml stole 10$ from me refusing to do a simple research with a transaction number given by muchbetter support but thats a different subject. I miss the old rizk, you know when incompetence was not a valuable reason to moraly accept shamefull behavior. Crack dealers have far better values.
 

sandman748

Newbie member
Joined
Jul 27, 2011
Location
canada
Will be interesting to see what happens here. Bitstarz no longer sees this as a valid transaction so even if gigadat were to send the money I don't think it will get added to my account.

It unlikely an interac issue, it shows as completed and I did several other etransfers at the same time that all worked fine.

I'm assuming something went wrong with gigadat. I don't have a ton of confidence in them getting this worked out. They've always seemed sketchy but I keep using them as it is by far the most convenient method when it works. And of course, still no response from their support.

Wondering if preeme ever got his deposits funded?
 

hhhelllo

Not really here
MM
Joined
May 31, 2015
Location
canada
Will be interesting to see what happens here. Bitstarz no longer sees this as a valid transaction so even if gigadat were to send the money I don't think it will get added to my account.

It unlikely an interac issue, it shows as completed and I did several other etransfers at the same time that all worked fine.

I'm assuming something went wrong with gigadat. I don't have a ton of confidence in them getting this worked out. They've always seemed sketchy but I keep using them as it is by far the most convenient method when it works. And of course, still no response from their support.

Wondering if preeme ever got his deposits funded?
go to their website, their support was slower than usual weeks but shit happens

On the rare occasions needed, they challenged the casino for me since I never bullshit anyone and they know. I was right and casino credited my account. You have to ask properly thought. They are honest people. Just loaded with work.
 

samdog21

Senior Member
PABnononaccred
PABaccred2
PABnoaccred2
MM
Joined
Dec 9, 2017
Location
jacksonspoint ontario canada
So I withdraw from videoslots 5:35pm, via gigadat, in 5 minutes get email withdraw approved, 3.5hr later get email from videoslots withdraw denied, wtf, I had just withdrew 400$ more and locked it, now 400$ is there pending, so I withdrew the rest 175$ via banktransfer, these rookies they have live chat no idea what is going on, she tells me to deposit back in my account, wtf I lockwithdraw, I told her that has no idea. So 875$ fucking $ going to sit there till Monday, they don't answer by morning iam filing a PAB, enough allready get rid of gigadat. I deposit via paysafe because I want to play not wait 7hrs. Fucking pissed.
 

Steviedoo

Meister Member
MM
Joined
Oct 30, 2015
Location
South
I give up on etransfers.
Two small deposits tonight.
still waiting.
I will go back and use paysafe.

Homembert looking into my lost deposit of 10 days ago.
 

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