Schaaksport
Newbie member
- Joined
- May 4, 2021
Hi all,
I was playing the Game of Champions on Unibet (win 25k if you have all 6 questions correct) and had the following results:
Just to clarify, my answer was: "between minutes 0 and 14:59" and the correct answer is "between minutes 15:00 - 29:59". Frustrated as I was, I wanted to double check when the goal was scored exactly. To my surprise, the goal was scored at 14:39
I was under the impression that I fall in the bracket of 0-14:59 when the goal is scored at 14:39. So I contacted support and 3 different CS agents confirmed this at one stage of the chat:
Chat 1:
m I have a question regarding the game of champions
m Good thanks
u Good to hear, happy to help you with the Game of champions request.
m It says that a goal is scored between minute 0- 14:59. That means that a goal in minute 14:39 will count in that subcat right?
u Correct
m Oke thank you!
Chat 2:
u Apologies for the delay, checking with the relevant department.
m Oke
m No worries!
u But as you mentioned, the first goal was at 14:39, this means that it wasn't after 15:00. The question is settled correctly.
And
u No, it is not, 15 is 15 and 14.39 is exactly 14:39.
u Yes, the chat will be sent to you as fast as possible, but the decision with the question will stand I'm afraid. The goal wasn't scored after 15:00 minute.
Chat 3:
In this chat I asked what the CS agent in chat 2 meant exactly:
u She meant, that first goal was scored at 14:39 and It was not after 15:00.
u So your answer was settled correctly.
m But according to settlement it is in the 15-29 minute bracket?
m How can it not be after 15:00 then?
m Before I forget, can you please email me this chat as well?
u Because it is 14:39 and not after 15:00.
u This is the final decision and it will not be changed.
m Meaning all the chats of today?
u The answer was settled correctly.
m But my answer was not after 15:00?
m Hence the question
u Your answer was after 15:00.
m You guys keep speaking against yourself now
m I asked in the chat before what my answer was.
m So for clarification: What was my answer according to you?
u I am sorry I have checked it with the relevant department, your answer was that the goal will be scored between 0- 14:49.
u This was your guess.
u The goal was scored after 15 minute, so the answer is answered incorrectly.
----------
My question to you guys, should I have been added to the winners list with my guess of 0-14:59? I was honestly under the impression that 0-14:59 meant that if a goal would be scored in this time frame, the answer would be correct.
And even if the goal is officially scored in the 15th minute (since 0-1 is the first minute, 7-8 the eight minute etc). Is it not very unclear with a 0-14:59 bracket? It must be as the CS agents struggle a lot with the promotion as well. In addition, nothing related to this question is specified in the terms.
Would love some opinions on this
I was playing the Game of Champions on Unibet (win 25k if you have all 6 questions correct) and had the following results:
Just to clarify, my answer was: "between minutes 0 and 14:59" and the correct answer is "between minutes 15:00 - 29:59". Frustrated as I was, I wanted to double check when the goal was scored exactly. To my surprise, the goal was scored at 14:39
I was under the impression that I fall in the bracket of 0-14:59 when the goal is scored at 14:39. So I contacted support and 3 different CS agents confirmed this at one stage of the chat:
Chat 1:
m I have a question regarding the game of champions
m Good thanks
u Good to hear, happy to help you with the Game of champions request.
m It says that a goal is scored between minute 0- 14:59. That means that a goal in minute 14:39 will count in that subcat right?
u Correct
m Oke thank you!
Chat 2:
u Apologies for the delay, checking with the relevant department.
m Oke
m No worries!
u But as you mentioned, the first goal was at 14:39, this means that it wasn't after 15:00. The question is settled correctly.
And
u No, it is not, 15 is 15 and 14.39 is exactly 14:39.
u Yes, the chat will be sent to you as fast as possible, but the decision with the question will stand I'm afraid. The goal wasn't scored after 15:00 minute.
Chat 3:
In this chat I asked what the CS agent in chat 2 meant exactly:
u She meant, that first goal was scored at 14:39 and It was not after 15:00.
u So your answer was settled correctly.
m But according to settlement it is in the 15-29 minute bracket?
m How can it not be after 15:00 then?
m Before I forget, can you please email me this chat as well?
u Because it is 14:39 and not after 15:00.
u This is the final decision and it will not be changed.
m Meaning all the chats of today?
u The answer was settled correctly.
m But my answer was not after 15:00?
m Hence the question
u Your answer was after 15:00.
m You guys keep speaking against yourself now
m I asked in the chat before what my answer was.
m So for clarification: What was my answer according to you?
u I am sorry I have checked it with the relevant department, your answer was that the goal will be scored between 0- 14:49.
u This was your guess.
u The goal was scored after 15 minute, so the answer is answered incorrectly.
----------
My question to you guys, should I have been added to the winners list with my guess of 0-14:59? I was honestly under the impression that 0-14:59 meant that if a goal would be scored in this time frame, the answer would be correct.
And even if the goal is officially scored in the 15th minute (since 0-1 is the first minute, 7-8 the eight minute etc). Is it not very unclear with a 0-14:59 bracket? It must be as the CS agents struggle a lot with the promotion as well. In addition, nothing related to this question is specified in the terms.
Would love some opinions on this
