After sitting through 6 minutes of that, I get the impression that it was only Gambling Wages that wanted to cooperate, the owners of the casinos seemed uncooperative, otherwise the suggestion to contact ALL past players would have been a good one, and followed through.
The comments at the end about not having to rush back and play, or promote them again, seems to reveal a motive for this, they were HURTING, they lost so many players and affiliates, and their reputation as rogue was so widespread that they could no longer profit from their model (big bonuses, but screw the players that win with them).
Have they REALLY changed, or have they just adjusted to a new model that gives the impression of change, but they will just rip off players by a different means.
Robert said they were slowly bringing down the level of bonuses, but why not do it at once - they will still be getting new problems in the meantime.
The $10K did NOT come from the casinos, it came from Gambling Wages. There would be no way they could settle ALL the claims given that they talk about a mere 10K as being "a significant sum".
How many times in the past have this group pulled the same stunt - turning over a new leaf, new management, etc. Bryan believed them before, and got his fingers burned, but it seems that APCW are prepared to give them yet another chance.
This is likely to blow up in their faces, and that will be the end of APCW's reputation, even though some believe it has already been tarnished too much.