1. Follow Casinomeister on Twitter | Facebook | YouTube | Casinomeister.us US Residents Click here! |  Svenska Svenska | 
Dismiss Notice
REGISTER NOW!! Why? Because you can't do diddly squat without having been registered!

At the moment you have limited access to view most discussions: you can't make contact with thousands of fellow players, affiliates, casino reps, and all sorts of other riff-raff.

Registration is fast, simple and absolutely free so please, join Casinomeister here!

If you have any problems with the registration process or your account login, please contact us.

Be Aware Fone Casino locking players out, not responding to complaints

Discussion in 'Casinomeister Warnings' started by maxd, Jan 16, 2017.

  1. maxd

    maxd Casinomeister's Player Arbitration (PAB) Manager Staff Member

    Occupation:
    The PAB Guy
    Location:
    Saltirelandia
    A few months ago a player brought an issue to us where they'd won on some no-deposit free spins, completed all the required procedures, tried to withdraw the allowed Max WD. Their account was locked and they were told "multiple accounts, Terms violations". When the player pressed the issue the casino said it was an account at a "related casino" that had disqualified the win and refused to discuss the matter further. The player was never told what casino the other account was supposedly at.

    When we tried to contact the casino on the player's behalf they simply ignored us, no response whatsoever.

    Be Aware: Fone Casino (fonecasino.com) is confiscating player winnings without satisfactory explanation and ignoring player complaints. If you have an issue with Fone Casino the chances are that we won't be able to assist you.
     
  2. maxd

    maxd Casinomeister's Player Arbitration (PAB) Manager Staff Member

    Occupation:
    The PAB Guy
    Location:
    Saltirelandia
    You must register/login in order to see the link. has rightly pointed out that it would be a good idea to list the properties related to Fone Casino. Those are:

    • Genesys Group: Lucky Creek Casino (luckycreek.com), Grand Eagle Casino (grandeaglecasino.com), Mandarin Palace (mandarinpalace.com), Treasure Mile Casino (treasuremile.com), WizBet Casino (wizbet.com).
      .
    • Grand Prive Group: Casino Grand Bay (betcasinograndbay.com), Bella Vegas (betbellavegas.com), Jupiter Club (betjupiterclub.com), Lake Palace (betlakepalace.com), Roadhouse Reels (betroadhousereels.com).
      .
    • Lotus Players Club: Lotus Asia Casino (lotusasiacasino.com), Black Lotus Casino (blacklotuscasino.com).
      .
    • Ardway Ltd (casino management): Jackpot Wheel Casino (jackpotwheel.com), JumbaBet Casino(jumbabet.com).

    Obviously this is a wide and interconnected group, Be Aware that there may well be other casinos included but not listed above.
     
    Last edited: Jun 26, 2017

Share This Page