Slow Pay Flycasino DONT pay my Winnings without any Info or something

Fabian1984

Dormant account
Joined
Oct 1, 2016
Location
Germany
Hy

My Experience VOID this Casino!

This Casino DONT pay me since 4 Days!
Neteller Withdraw more than 3 Days Pending and NOTHING in my Acc...

The Support answer not to Emails,Livechat direct close and the Withdraw will not Processed!
Anytime when i reach the Support i had the same Answer

24-48hours Peding i try to explain but no one will help me-.-How much i must wait 24-48 Hours?I wait now 4 Days!

I hope this Casino came to the Blacklist!

My Username:FLY5471596
 

Jasminebed

Game old gal
Joined
Mar 13, 2008
Location
Ontario
I'm a pretty regular player with Omni, a sister site. 4 business days pending is the norm.

Are you verified there? ie documents submitted and verified?

Don't go into meltdown mode yet. If you don't have your withdrawal processed in 4 business days, and you have been verified, contact the rep here: https://www.casinomeister.com/forums/members/
 

Fabian1984

Dormant account
Joined
Oct 1, 2016
Location
Germany
They wont nothing from me i had ask more than 1x but no we need nothing..
I think ok but a User not Pay is very unprofessional

I had say i send you all what you need but they dont need something;)
When the Casino say we need something more i must wait 2 Days more haha

I never see my Money 100% Flycasino is now a Fraud Casino

Ps:When you say 4 Days norm that is against there own T&Cs;)

Please be advised that all withdrawal requests are processed 1-3 business days after the request date, unless otherwise defined by your VIP level. Your withdrawal request will be displayed in the "Pending Withdrawals" section of the Fly Casino Cashier until the day it is processed.
 

miso

Meister Member
MM
Joined
Mar 27, 2012
Location
Ireland
They wont nothing from me i had ask more than 1x but no we need nothing..
I think ok but a User not Pay is very unprofessional

I had say i send you all what you need but they dont need something;)
When the Casino say we need something more i must wait 2 Days more haha

I never see my Money 100% Flycasino is now a Fraud Casino

Ps:When you say 4 Days norm that is against there own T&Cs;)

Please be advised that all withdrawal requests are processed 1-3 business days after the request date, unless otherwise defined by your VIP level. Your withdrawal request will be displayed in the "Pending Withdrawals" section of the Fly Casino Cashier until the day it is processed.

Contact the rep as advised. Fly and Omni are good casinos, I have been playing weekly for years and never had any issues.

Calling casino a fraud is not going to help you. Just wait on on rep's reply, or go to live chat again. I am playing at the moment, and the support is live.
 

Fabian1984

Dormant account
Joined
Oct 1, 2016
Location
Germany
Fly Casino:
we are do our very nest to assist you at this time

Fly Casino:
I am unable to specify a timeframe in which it will be processed but, it will be processed soon

Fly Casino:
please await a confirmation email from us when your withdrawal is processed

Fly Casino:
please be patient

Every Day the same...
 

The Viking

Paleo Meister (means really, really old)
CAG
MM
Joined
Oct 3, 2010
Location
Faroe Islands
i play at Fly and i have been paid after 18 hours and 72 hours.
when did you withdraw? what day
have you withdraw from them before ?if no
then have you sent in your documents ?
 

Fabian1984

Dormant account
Joined
Oct 1, 2016
Location
Germany
@ Viking

No i never had before an Withdraw at Flycasino.
I had them ask for ID and some more but they say when we need something we send you an Email...

Wednesday was the Withdraw make and the Support say Thursday i had an Update within 24hours but nothing.
The Casino has a Pending Time from 24-48hours but i had wait this Time and again nothing.

I dont understand why User has there Money in under 24hours an im not

I had the Rep an Message send in the Hope i become an Answer
 

Steviedoo

Meister Member
MM
Joined
Oct 30, 2015
Location
South
Is it a big withdrawal, sometimes with bigger amounts they need to scrutinize the account...
 

The Viking

Paleo Meister (means really, really old)
CAG
MM
Joined
Oct 3, 2010
Location
Faroe Islands
you need to send documents for verifying,
i had to with my first withdrawal,
after my first witdrawal got an email about 3-4 days later asking for docs
so my first one took about a week, after that it has been 18 to 70
so you gotta be patience, getting paid within 48 hours in a Playtech casino on your first witdrawal is unheard of :)
 

Fabian1984

Dormant account
Joined
Oct 1, 2016
Location
Germany
Yes i know that a Casino need to Veri my Acc but ask the Support and they say no only when we send you an Email.

That was my First Question after i made the Withdraw;)
 

Simmo!

Moderator
Joined
May 29, 2004
Location
England
Fly casino is a top casino with a very good reputation: if there is no bonus abuse, fraudulent behaviour, multi-accounting or collusion involved you will get paid just fine I'm sure.

You can also help yourself by behaving politely and professionally - if I ran a casino and came across users who threw around accusations in public accusing me of fraud, I'd go out of my way to make life more awkward for them ;)
 

Fabian1984

Dormant account
Joined
Oct 1, 2016
Location
Germany
I had an Pn from Rep and thats all

Anytime no Payment all again nothing....
I know that the Casino has a good Rep;)

I never play more in this Casino i dont wait 72hours or more for a Neteller Withdraw(lol)
Redbet under 10min,All Merkur Casinos under 12hours and and

Withdraw Time over 3 Days or 4 for E Wallet is more than worst;)
Im Lucky that i use Neteller had i use Giropay or some other i must make a Withdraw over Banktransfer oh oh

3 Days pending or more than the Banktransfer i see the Support say:Yes you have your Money in 2 Weeks hahahaha
 

DepositSpinLose

Registered
Joined
May 3, 2010
Location
british columbia
I know the frusterations, Omni keeps my in pending for 6 business days because I use paysafecard for deposits. I don't understand why 6 business days.....they are paid instantly from paysafecard.




emoticons wont work for me right now.....I put a mad face at the end of paragraph.
 

KasinoKing

WebMeister & Slotaholic..
webmeister
PABnonaccred
CAG
MM
Joined
Aug 25, 2004
Location
Bexhill on sea, England
I never play more in this Casino i dont wait 72hours or more for a Neteller Withdraw(lol)
Redbet under 10min,All Merkur Casinos under 12hours and Withdraw Time over 3 Days or 4 for E Wallet is more than worst;)
You can't compare a Playtech casino with those others - Playtechs ALWAYS pay much slower than other operators (except those linked to UK bookies).

You WILL get paid if no rules were broken - but a little patience is required.

KK
 

Fabian1984

Dormant account
Joined
Oct 1, 2016
Location
Germany
but a little patience is required.

I can not hear this!3 Days i hear this and what is happen nothing


Thursday the Support mean within 24hours an Update
I dont know why the Support lying
 

mclee321

Meister Member
PABaccred
Joined
Jun 13, 2006
Location
Dublin
My god, over 3 days waiting for a withdrawal :eek:

Ban the Casino, DDOS them to oblivion, send in the troops!

Seriously mate, grow up and have some patience. This timeframe isn't close to abnormal yet.
 
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