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- May 8, 2014
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I used to always take a bonus.
Unless it's a 100% bonus, never touch them now.
I used to always take a bonus.
Unless it's a 100% bonus, never touch them now.
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Just under 2 years ago we ran the same poll. More has happened since then, new terms added, more restrictions and issues, some new ways of presenting them etc. So I am out to see if opinion is shifting or not.

Thank you for all the fabulous information I have found here. I am an avid reader of most subjects.I think the principal point here is whether the depositor has a workable budget to begin with. If you're likely to only be able to deposit eg £15 then it's all very well to state that bonuses are evil but the fact remains even at high wagering requirements, doubling your bankroll to £30 is likely the difference to hitting a bonus round or not.
Most low rollers are happy to grind out a withdrawal and the bonus is pretty much the only thing preventing the hapless player from saying 'thankyou and goodnight!' amongst other less savoury expressions. I'd imagine most of these players also welcome the additional playtime and are not of the hit- and- run variety either.
But there is no doubt that with decent and sizeable depositing means of say £100 and upwards the old bonus system becomes redundant and its effects negligible in my mind.![]()
)
I am both a player and an Affiliate so I am speaking from both sides of the fence.
My personal opinion is that casino bonuses should be done away with completely as I believe they cause more problems than good.
From an Affiliate point of view - When I am advertising bonuses to players I often feel that I am luring them into a no win situation by offering them a bonus, because I know that they are going to have to jump through hoops to try and cash out the potential winnings.
There is just so many factors that players need to take into account, and many don't read the terms and conditions, so whilst they may know that there is a play through requirement - many don't know that there is often a maximum cashout amount, certain games are excluded, more often than not - progressive jackpots are excluded ( imagine winning a huge jackpot only to discover you were not allowed to play that game due to taking a bonus!! ) a maximum bet amount - lets say you were playing $6.00 per bet but the maximum amount is $5.00 per bet - again you lose your potential winnings. Those are just a few of the potential problems - there is many more I haven't listed.
At the end of the day I believe that My job as an Affiliate is to recommend various reputable casinos to players in the hopes that they become regulars and lose or win a few bucks every month. I am not in it to make money from someone depositing their rent money in order to get the highest bonus they can when they have a slim chance of every being able to cashout. That is just plain unethical, and whilst many may say Our job is unethical in the first place - I believe that an Affiliate should be there to point out the potential pitfalls to the player, so they know exactly what they are in for, and I would prefer them not to take a bonus, so I know that if they win - they can get ALL of their winnings.
The problem is that unless all casinos choose to do away with casino bonuses - we are fighting a losing battle because we have no choice but to advertise the casino bonus if we want to advertise the casino at all and remain in the market.
From a player point of view - I operate in 2 ways - If I am testing out a new casino that I am considering promoting then I will make a small deposit and take up the bonus purely to see how quickly it gets credited, how difficult it is for the player to claim it and how onerous the conditions are. However, When I play it - I have already written off that money in my head and look at it as purely "testing money" I have no intention of trying to cash it out.
If I am playing for my own entertainment and it is a casino I plan on playing at regularly - I won't take up any welcome bonus offers and will only use the odd free spins and loyalty bonuses that get credited to my account once I become a regular as I generally know that the free spins have a low play through requirement as the casino already knows I am not there just to grab the bonus.
Bottom line - I would be very happy for every casino to be on a level playing field and do away with all welcome bonuses. Loyalty bonuses are fine.
but on the other hand you only deposited $100 and the casino gave you another $100 and you hit your nice win of $25,000 when you reach your last $20 of your bonus money (from a casinos perspective you always play your own chips first) so on one hand you have won because you had more money to wager with but on the other hand you now need to ensure that you wager the bonus money say 40 times according to the bonus terms. On average $100 will be wagered 20 times before it is lost so 40 times is the equivalent of wagering both your deposit of $100 and your bonus of $100 until they are worked down to zero balance. So, you have won $25,000 and you still need to say wager your bonus 20 times without radically changing your pattern of play and of course within the wagering limits and so if you are level headed and you don't win again (not even once
) you can safely look at a nice $23,000 withdrawal. Thanks Simmo for the great poll.
This is something I question EVERY single day. I look at our promotions and ask why players are not claiming them? What is the perfect balance? Is it a 100% Match up to $100 with 25x Playthrough (Slots only) with a Max Cashout of 20 times the deposit? Or 300% Match up to $600 with 35x Playthrough (Slots only) with a $7500 Max Cashout, are the bonuses redeemable once or multiple times...etc?
At a previous brand where I worked, we never had a bonus to purchase ratio higher than 25% and bonuses were automatically added to the account after a successful deposit. Players were happy and didn't mind the wagering as it was only 30x the BONUS. In the event of a player wanting to cashout, the bonus element would be removed automatically and the player allowed to complete the cashout process. Having said this, it was a totally different market.
Now it's a whole different sorry. Bonus to purchase ratios are insane and we hardly ever see a bonus offer less than 100%.
I thought about cashback bonuses to players who don't claim match offers, but once again what is the magic balance when it comes to wagering and max cashouts off free money?
We don't limit max bets at any of our brands but do have max cashouts on 99% of the offers.
Most of the players which I manage, I advise to rather NOT play off bonus money due to limitations, but how else do you reward your regular players?
Regards
Jason
Depends on the size of the bonus, if too low, it's extremely hard to use that amount to get through wagering requirements, especially with all the restrictions/rules.
But the larger the bonus the more you must wager to meet the bonus requirements.
That's fine, once I reach a threshold I don't lose! But only for live roulettes, slots is all RNG
Well you shouldn't need a real job then... Sweet
)
I guess what gets to me the most is that any and every casino could build their software to not allow a move that is not allowed by the bonus requirements, or at least alert you prior to the move being made, but they don't
...how much of your day - on average - is dealt with dealing with an issue that is in some way related to a bonus issue.
This would seem like a sensible investment....
...which would easily be paid for by this IMO. And some.
The proof in the pudding I think - if its more profitable to disallow a conservative 10-15% of cashouts where the the player has "fallen foul" of bonus terms than to pay some reps the time to do it, it aint gonna happen. From an integration point of view I would say its a piece of cake but i'm not a developer.
With respect to all the reps on here, how much of your day - on average - is dealt with dealing with an issue that is in some way related to a bonus issue? I can safely say here that 95% of the handful of times I have had to contact a rep it has been in some regard to related to a bonus?
I say this as sure as hell if I was running a large online casino I would be pretty happy about the death of the bonus - bar payment issues what other main issue are my clients going to be utilising my Customer Service for if not for bonus questions/issues? Thats one big resource that could be reduced straight away. Player disputes are going to be limited to rare technical glitches and not much else. Cashout resources are also reduced as you can afford to automate these as there is no bonus abuse to worry about/investigate.
So it works very well from the business side.
From the players side? Less play time, fewer casinos as the smaller ones that stay afloat by offering more generous bonuses - why would you want to use these anymore? At the moment new casinos have a fighting chance by offering generous SUBs and regular reload offers. But with more/totally automated cashouts and limited interaction needed with CS there would be little incentives to try new brands.
The likes of competitions for holidays or other non cash incentives are a poor substitute. Without falling into cliches, the rich casinos would get richer and the poorer casinos would get poorer.
I always take the SUB.
Otherwise, what's the point in trying a new casino, when they probably don't offer anything different from the casinos I'm already a member at.
If I'm going to make a straight cash deposit, I might as well do it at a site I know and trust, where I'm an existing member, and where that deposit may add to my loyalty points or whatever.
I see the SUB as a sort of reward for taking the chance on trying a new casino.

